Chapter 1: Introduction
Telephone model
6416D+
6424D+
8403B
8405D / 8405D+
8410D
8411D
8434D
Recommended telephone types
While Avaya IP Agent supports all of the telephone types listed in the previous table for the
Telecommuter configurations, the following types provide the most buttons and features, and an
80-character display:
606A1
●
8434D
●
Because of the greater number of characters used for display, these telephone types are better
suited to handle VuStats or Prompted Digits information.
Network compatibility
Avaya IP Agent provides support for several H.323-compatible firewalls and Virtual Private
Networks (VPNs). For shim-based VPNs, you must use the Advanced tab in the Avaya iClarity
IP Audio dialog boxes used for login to set an IPSec IP address, that is assigned by the VPN
gateway and that is visible to the application on the personal computer. If you need assistance,
contact Avaya technical support.
16
Avaya IP Agent Installation and User Guide for Citrix
Communication
platform
DCP
●
●
DCP
●
●
DCP
●
DCP
●
DCP
●
DCP
●
●
DCP
●
●
Additional features
48-character display
Expansion module available
48-character display
Expansion module available
48-character display
48-character display
48-character display
48-character display
For this telephone set, you
must disable the data port,
which is true for all softphones
80-character (2x40) display
Expansion module available
June 2007