Avaya Scopia Installing Manual
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Avaya Scopia Installing Manual

Avaya Scopia Installing Manual

Streaming and recording server
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®
Installing the Avaya Scopia
Streaming
and Recording Server
Release 8.3.2
Issue 1
June 2015

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Summary of Contents for Avaya Scopia

  • Page 1 ® Installing the Avaya Scopia Streaming and Recording Server Release 8.3.2 Issue 1 June 2015...
  • Page 2 Software at any given time. A “Unit” means the unit on which YOU ARE ACCEPTING THE TERMS OF USE ON BEHALF A Avaya, at its sole discretion, bases the pricing of its licenses and can COMPANY OR OTHER LEGAL ENTITY, YOU REPRESENT THAT...
  • Page 3 Documentation, Hosted Service(s), and product(s) provided written consent of Avaya can be a criminal, as well as a civil offense by Avaya are the registered or unregistered Marks of Avaya, its under the applicable law.

  • Page 4: Table Of Contents

    Configuring conference points .............. 41 Specifying polling intervals and the network address ® ® .. 42 Adding and Modifying Scopia Streaming and Recording servers in Scopia Management Glossary........................... 44 ® Installing the Avaya Scopia Streaming and Recording Server June 2015 Comments on this document? infodev@avaya.com...

  • Page 5: Chapter 1: Introducing Avaya Scopia

    ‘cloud’. ® If you would like users outside of the enterprise to access recordings, you can deploy Scopia SR in ®...
  • Page 6 You can configure a conference point to be in a geographic location. This means that you can ® assign a location to one or more conference points which coincide with locations set for Scopia ® ®...
  • Page 7 A virtual delivery node (VDN) delivers content to a global content delivery network (CDN) provider for cloud-based viewer playback. The appliance and the network of the CDN act as one delivery ® mechanism. Therefore, the VDN appliance and the CDN together create the Scopia SR VDN solution.

  • Page 8: Example Of A Direct Dmz Deployment

    Example of a direct DMZ deployment ® Figure 1: Direct DMZ Deployment on page 9 displays an example of a Scopia SR deployment that is situated directly in the demilitarized zone (DMZ). The deployment is a centralized or all-in-one ®...
  • Page 9 Avaya Scopia Streaming and Recording server Figure 1: Direct DMZ Deployment ® In a typical small deployment, all of the Scopia SR components reside on a single server. The ® Scopia SR Manager and the transcoder run directly on the host server. The conference point (CP), delivery node (DN), and, optionally, a virtual delivery node (VDN) run as virtual servers.

  • Page 10: Example Of A Reverse Proxy Deployment

    5 Example of a reverse proxy deployment ® Figure 3: Reverse Proxy Deployment on page 11 displays an example of a Scopia deployment that includes a reverse proxy server. The deployment is a centralized or all-in-one solution. ®...

  • Page 11: Example Of A Distributed Deployment

    The deployment also uses a reverse proxy server. In this example, there are several ® delivery nodes (DNs) and/or conference points (CPs). This configuration enables Scopia SR to host large numbers of recordings. A configuration with multiple media nodes can also provide redundancy.
  • Page 12 Streaming and Recording Figure 4: Distributed Deployment ® In a typical distributed deployment, the Scopia SR Manager resides on a separate, dedicated server. The various media nodes can operate as CPs, DNs, or virtual delivery nodes (VDNs). VDNs enable enterprises to host recordings in the cloud.
  • Page 13 Avaya Scopia Streaming and Recording server Figure 5: Components in a Distributed Deployment Related Links Avaya Scopia Streaming and Recording server on page 5 Deployment choices for centralized and distributed solutions on page 13 Deployment choices for centralized and distributed solutions ®...

  • Page 14: Example Of A Cloud Deployment

    ® For a distributed system, you must run the Scopia SR Configuration Utility on each of the servers. When you are running the configuration utility on the server which will act as the content management server, you must select Content management components only on the Select Configuration dialog of the configuration wizard.

  • Page 15: Scalability

    H.239 simultaneously. The system negotiates high definition whenever possible. ® The resolution negotiated is based on the configuration of the MCU service as well as the Scopia SR profile. By limiting the profile to 480p or less, you can do 30 simultaneous recordings (trading off higher quality recordings versus the ability to do more recordings).

  • Page 16: System Requirements

    720p / 768K for live broadcast or video on demand playback simultaneously. ® On all-in-one servers or media nodes configured with DN and CP, Scopia SR supports up to 1,500 viewers at 720p / 768K for live broadcast or video on demand playback simultaneously.
  • Page 17 Phones, Windows Phones/Tablets Note: To support non-Western language character sets, install the particular language pack on the ® client system from which you are accessing the Scopia SR Manager. Refer to the operating system documentation for your system. Related Links...

  • Page 18: Chapter 2: Installing The New Streaming And Recording Server

    Chapter 2: Installing the new streaming and recording server Installation checklist ® Follow the steps in this checklist to install the Avaya Scopia Streaming and Recording server ® (Scopia SR). Tip: It is a good idea to print out this checklist and to mark each task as you complete it.

  • Page 19: Physically Connecting The New Server

    You require a keyboard, a mouse, and a monitor. You also require several IP addresses and up to ® four category 5e LAN cables. Ensure that you received the following items with your Avaya Scopia ® Streaming and Recording server (Scopia SR): •...

  • Page 20: Starting The New Server

    2. Press Ctrl+Alt+Delete to log in. 3. Choose C to configure the network settings. You can configure the network addresses statically or dynamically. Avaya recommends using statically assigned IP addresses, as the IP address needs to remain constant. If you do choose to use dynamically assigned IP addresses, your network must be DHCP-enabled.

  • Page 21: Configuring The New Server

    Virtual Delivery Node (VDN) without disrupting the server configuration. If you have not previously installed a DN, the configuration utility erases any previous ® configurations on the Scopia SR server. ® June 2015...
  • Page 22 Installing the new streaming and recording server About this task ® Ths task describes how to configure Scopia SR in an enterprise deployment. If yours is a service provider deployment, the steps vary slightly. Procedure 1. On the Choose Setup Language dialog, select your preferred language.
  • Page 23 (CDN). CDN is a cloud-based streaming system. a. Select Install a Virtual Delivery Node (VDN) on this server. b. Click Next. 9. On the Finish Configuration screen, click Finish. ® June 2015 Installing the Avaya Scopia Streaming and Recording Server Comments on this document? infodev@avaya.com...

  • Page 24: Licensing Checklist

    You require these MAC addresses in order to license the Scopia SR. The MAC addresses are also stored in C:\assrconfigtool\MAC_Addresses.txt. 11. Make note of the MAC addresses. This information is required when you access the Avaya PLDS system to obtain a license key. Next steps Return to the Installation checklist on page 18 to see your next task.

  • Page 25: Setting The Ip Address Of The Recording Component (Conference Point)

    You should set an IPv4 address. Before you begin ® Obtain the Avaya Scopia Streaming and Recording server license keys from the Avaya Product Licensing and Delivery System (PLDS). Procedure 1. Double-click on the Hyper-V Manager shortcut on the desktop.
  • Page 26 7. On the Terminal window, highlight Device configuration and press Enter. Figure 12: Device Configuration 8. On the Select A Device window, highlight eth0 and press Enter. ® Installing the Avaya Scopia Streaming and Recording Server June 2015 Comments on this document? infodev@avaya.com...
  • Page 27 10. Use the Tab key to navigate to the other fields and enter the following details: • Static IP • Netmask • Default gateway IP • Primary DNS Server • Secondary DNS Server ® June 2015 Installing the Avaya Scopia Streaming and Recording Server Comments on this document? infodev@avaya.com...

  • Page 28: Setting The Ip Address Of The Delivery Component (Delivery Node)

    25. Next steps Return to the Licensing checklist on page 24 to see your next task. Related Links Licensing checklist on page 24 ® Installing the Avaya Scopia Streaming and Recording Server June 2015 Comments on this document? infodev@avaya.com...

  • Page 29: Restarting Services

    1. Double-click on the Services icon on the desktop. 2. On the Services screen, right-click Apache Tomcat 7.0 Tomcat7 and select Restart from the right-click menu options. 3. Repeat on page 29 for Apache2.2 and the Avaya Scopia Streaming & Recording Transcoder. Next steps Return to the Licensing checklist on page 24 to see your next task.

  • Page 30: Applying The License To The Recording Component (Conference Point)

    6. Double-click on the Conference Point Web Interface icon to launch a web browser. 7. On the Conference Point license screen, enter the license key in the License Key field and click Submit. ® Installing the Avaya Scopia Streaming and Recording Server June 2015 Comments on this document? infodev@avaya.com...

  • Page 31: Applying The License To The Delivery Component (Delivery Node Or Virtual Delivery Node)

    (CDN). CDN is a cloud-based streaming system. 3. On the Log-in screen, select Other and enter root in the Username field. 4. Click Log-in. ® June 2015 Installing the Avaya Scopia Streaming and Recording Server Comments on this document? infodev@avaya.com...

  • Page 32: Next Steps

    The DN or VDN is ready for use. The login screen is displayed. Next steps Return to the Installation checklist on page 18 to see your next task. Related Links Licensing checklist on page 24 ® Installing the Avaya Scopia Streaming and Recording Server June 2015 Comments on this document? infodev@avaya.com...

  • Page 33: Configuring External Addresses For Public Interfaces

    (FQDN) or the IP address of the machine. Avaya recommends setting the use of FQDNs. When you configure your system to use FQDNs, they need to be used to register every device with ®...

  • Page 34: Registering Each Of The Components

    Android mobile devices may not operate correctly. Registering each of the components ® After you have applied a license to each of the components of the Avaya Scopia Streaming and ® Recording server, you must register them with the Avaya Scopia Streaming and Recording server Manager.
  • Page 35 Next steps Return to the Installation checklist on page 18 to see your next task. Related Links Unregistering each of the components on page 36 ® June 2015 Installing the Avaya Scopia Streaming and Recording Server Comments on this document? infodev@avaya.com...

  • Page 36: Unregistering Each Of The Components

    If you do not unregister the device using the Scopia SR Manager, you must ® unregister it using its local web interface before you can register it to the new Scopia environment. About this task The process of unregistering is the same for all delivery nodes, virtual delivery nodes, and conference points.

  • Page 37: Chapter 3: Configuring Components

    Source programs are programs for which this delivery node is the main source for storage. Distributed programs are programs which other delivery nodes have forwarded to this delivery node. Procedure ® 1. Log in to Scopia SR using the following credentials: • Username: admin • Password: admin 2.
  • Page 38 Replace with new DN Use this setting when bringing on a replacement delivery node for an older or broken system. 8. Click Save. ® Installing the Avaya Scopia Streaming and Recording Server June 2015 Comments on this document? infodev@avaya.com...

  • Page 39: Configuring Conference Points

    You can configure a conference point to be in a geographic location. This means that you can ® assign a location to one or more conference points which coincide with locations set for Scopia ® ®...
  • Page 40 Location Enter a location. The location must match a ® ® location specified for a Scopia MCU in Scopia Management. If you are not specifying locations ® in Scopia Management, you can leave it blank.

  • Page 41: Specifying Polling Intervals And The Network Address

    SR communicates with the other components, such as ® the conference points and delivery nodes. You must also specify the network on which the Scopia SR resides. The polling interval should be in proportion to the number of devices. The fewer the devices, the shorter the intervals.

  • Page 42: Adding And Modifying Scopia ® Streaming And Recording Servers In Scopia ® Management

    Content Center Recording server or the Avaya Scopia Content ® Center Streaming server , you need to configure and manage the servers using the Avaya Scopia ® Desktop server. For more information, see the Administrator Guide for Avaya Scopia Desktop server.

  • Page 43: June

    Enter a name to identify the Scopia Streaming and Recording server. ® IP address/FQDN Enter the management IP address or the FQDN of the Scopia Streaming and Recording server. This is the address that clients use to ® access the Scopia Streaming and Recording server portal within ®...

  • Page 44: Glossary

    Scopia Streaming and ® Recording Manager Recording server software, devices, services, and users. The Scopia Streaming and Recording server Manager application resides on a single ® Installing the Avaya Scopia Streaming and Recording Server June 2015 Comments on this document? infodev@avaya.com...
  • Page 45 Avaya Scopia ® Streaming and Recording Manager Portals ® hardware platform and provides access to all content in the Scopia Streaming and Recording server environment. ® ® Avaya Scopia The Scopia Streaming and Recording server Manager provides a portal for Streaming and administering content.
  • Page 46 It is often referred to as a personal or executive endpoint, and serves as the main means of video communications for this ® user. For example, Scopia XT Executive. It is listed in the organization's LDAP directory as associated exclusively with this user.
  • Page 47 The dynamic video layout is a meeting layout that switches dynamically to Layout include the maximum number of participants it can display on the screen ® (up to 9 on the XT Series, or up to 28 on Scopia Elite MCU). The largest image always shows the active speaker. E.164 E.164 is an address format for dialing an endpoint with a standard...
  • Page 48 For example, a gateway can route data between the headquarters and a ® partner site, or between two protocols like the TIP Gateway, or the Scopia 100 Gateway. GLAN GLAN, or gigabit LAN, is the name of the network port on the XT Series.
  • Page 49 These compression algorithms demand higher computation requirements, ® which are offered with the dedicated hardware available in Scopia Solution components. Using H.264 High Profile in videoconferencing requires that both the sender and receiver's endpoints support it. This is different from SVC which is an adaptive technology working to improve quality even when only one side supports the standard.
  • Page 50 It secures communication between a web browser and a web server through authentication of the web site and encrypting communication between them. For example, you can use HTTPS to secure web browser ® access to the web interface of many Scopia Solution products. Image Resolution Resolution on page 54.
  • Page 51 VPN. Management Management refers to the administration messages sent between ® components of the Scopia Solution as they manage and synchronize data between them. Management also includes front-end browser interfaces configuring server settings on the server. Management messages are usually transmitted via protocols like HTTP, SNMP, FTP or XML.
  • Page 52 Glossary ® network components, including servers like the MCU and Scopia Desktop server, endpoints like XT Series and other network devices like LDAP servers and network routers. Multi-Point A multi-point conference has more than two participants. Multi-tenant Service provider, or multi-tenant, deployments enable one installation to manage multiple organizations.
  • Page 53 A recording of a videoconference can be played back at any time. Recordings include audio, video and shared data (if presented). Users can ® access recordings from the Scopia Desktop web portal or using a web link to the recording on the portal.
  • Page 54 (one or more) to your existing deployment. In contrast, a non-scalable solution would require replacing existing components to increase capacity. ® Installing the Avaya Scopia Streaming and Recording Server June 2015 Comments on this document? infodev@avaya.com...
  • Page 55 TCP, TLS or UDP. Videoconferencing endpoints typically are compatible with SIP or H.323, ® and in some cases (like Avaya Scopia XT Series), an endpoint can be compatible with both protocols. As a protocol, it uses fewer resources than H.323.
  • Page 56 Recipients can only view the content; they cannot participate with a microphone or camera to communicate back to the ® meeting. There are two types of streaming supported in Scopia Solution: unicast which sends a separate stream to each viewer, and multicast which sends one stream to a range of viewers.
  • Page 57 Unicast Streaming Unicast streaming sends a separate stream of a videoconference to each ® viewer. This is the default method of streaming in Scopia Desktop server. To save bandwidth, consider multicast streaming. URI is an address format used to locate a device on a network, where the address consists of the endpoint's name or number, followed by the domain name of the server to which the endpoint is registered.
  • Page 58 The Avaya Scopia Streaming and Recording Virtual Delivery Node (VDN) is a device to push content to an external Content Delivery Network (CDN). The method for publishing content to a CDN is tightly coupled to the Avaya ® Scopia Streaming and Recording platform which allows a company's video assets to be managed from a central location.
  • Page 59 Enable Scopia Desktop webcasts by enabling the streaming feature. To invite users to the webcast, send an email or instant message ® containing the webcast link or a link to the Scopia Desktop portal and the meeting ID. WUXGA WUXGA defines a video resolution of 1920 x 1200 pixels.

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