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Warranty regardless of motive or intent) Avaya Inc. provides a limited warranty on this product. Refer to your Be aware that there may be a risk of unauthorized intrusions sales agreement to establish the terms of the limited warranty. In associated with your system and/or its networked equipment.
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• A reorder tone is received. • EN 60825-1, Edition 1.1, 1998-01 Avaya attests that this registered equipment is capable of providing • 21 CFR 1040.10 and CFR 1040.11. users access to interstate providers of operator services through the use The LASER devices used in Avaya equipment typically operate within of access codes.
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RJ48C United States FCC Part 68 Supplier’s Declaration of Conformity (SDoC) 04DU9-DN 6.0Y RJ48C Avaya Inc. in the United States of America hereby certifies that the 04DU9-IKN 6.0Y RJ48C equipment described in this document and bearing a TIA TSB-168 04DU9-ISN 6.0Y...
Downloading license and Avaya authentication files Copying files to the laptop Before you start the installation • Equipment specifications • Required hardware • Documentation • Connecting to the customer’s network Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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• Configuring the SNMP modules in the UPS Single control network Duplicated control network Setting selected traps (alarming) • Configuring the SNMP subagent in the Avaya Ethernet switch (if used) • Configuring the media server Clearing the ARP cache on the laptop Powering up the media server...
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• Verifying date and time • Resolving alarms • Enabling and disabling Ethernet switch ports • Backing up files to the compact flash media (S8710 only) • Backing up files to the PCMCIA flashcard (S8700 only) • Telneting to media server •...
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Connecting remotely through the network Troubleshooting an installation • Installing the media server hardware • Configuring the media server hardware • Installing the license and Avaya authentication files Index Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Authorized Business Partners Using this documentation Use this documentation as a guide to install and configure the S8700 or S8710 Media Server. For information about a particular task, use the index or table of contents to locate the page number where the information is described.
About This Documentation Conventions To complete the installation, you install the media gateways, using sections in Installing the Avaya G650 Media Gateway (03-300144). Connect the system to the customer’s network using information in Connecting to the IPSIs on page 49.
Web page. Examples • Type exit, and then press Enter. • On the File menu, click Save. • On the Network Gateway page, click Configure > Hardware. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
(http://support.avaya.com). You must have access to the Internet and a copy of Adobe Reader installed on your personal computer. Avaya makes every effort to ensure that the information in this book is complete and accurate. However, information can change after we publish this documentation. Therefore, the Avaya Support Web site might also contain new product information and updates to the information in this book.
Adding New Hardware—S8500, S8700, and S8710 Media Servers (555-233- 112). For all documents associated with the S8700 or S8710 Media Server, including those described above, see Documentation for Avaya Communication Manaager, Media Gateways and Servers CD (03-300151).
• Fax, send your comments to: 1-303-538-1741 Make sure that you mention the name and number of this book, Installing and Configuring the Avaya S8700 or S8710 Media Server (03-300145). Installing and Configuring the Avaya S8700 or S8710 Media Server...
These procedures are for installing Avaya Communication Manager and configuring a new Avaya S8700 or S8710 Media Server and associated components in either a Multi-Connect or an IP-Connect configuration. The installation procedures for both models are basically the same; where they differ is noted.
(http://support.avaya.com), Download Software and Firmware, for the latest software and firmware. • Verify that you have all the login IDs and passwords to access the S8700 or S8710 Media Servers and server complex components. This includes the unique service password for that customer’s equipment.
This includes, the filled-out Electronic Preinstallation Worksheet (EPW); any software updates; current firmware, and ART script. To get a filled-out EPW, go to the project manager or customer. To get a blank EPW, go to the Avaya Installation Wizard Web site (http://support.avaya.com/avayaiw). Have the customer fill it out.
Make sure that the screws that come with the racks are there. The S8700 Media Server requires a 2-post rack. The S8710 Media Server requires a 4-post rack. If using a rack cabinet, make sure it has adequate ventilation.
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19 outlines the features and specifications of the Avaya S8710 Media Server. NOTE: Some values are shown at maximum configuration. Avaya values are slightly lower then the maximum. Table 2: Avaya S8710 Media Server features and specifications 1 of 2...
1 Introduction Required hardware Table 2: Avaya S8710 Media Server features and specifications 2 of 2 Feature Description Environment: Humidity Operating: 10% to 90% Nonoperating: 5% to 85% NOTE: Storage maximum humidity of 95% is based on a maximum temperature of 113° F (45 °C). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.
Electrostatic discharge (ESD) wrist strap Documentation We recommend that you have the following documents on hand for the installation. These are included on the Documentation for Avaya Communication Manager, Media Gateways and Servers CD (03- 300151). • Quick Start for Hardware Installation: Avaya S8700 or S8710 Media Server (555-245-703)—a quick reference guide providing physical installation and connection information.
In a typical configuration, you connect to the network through a port on the back of the Avaya S8700 or S8710 Media Server, using a standard CAT5 cable with RJ45 connectors on each end. Typically, for an IP Connect configuration, you connect through port 1 (Eth0).
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Figure 1: CAT5 cable connected to a port on the back of the Avaya S8700 Media Server Figure notes To network (nondedicated control network) To network (dedicated control network) Figure 2: CAT5 cable connected to a port on the back of the Avaya S8710 Media Server 100 MGz 100 MGz 133 MGz...
Connect each modem, using the USB cable, to the media server at each location. NOTE: For more information on media servers in two locations, see Job Aid: Server and CSS Separation—Avaya S8700 or S8710 Media Server (555-245-766). Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
This stage is done after the media servers are configured. Once the license file is installed (as part of the Avaya Installation Wizard), you have 30 minutes to complete this step before the license file looks for the reference IPSI.
This stage always comes at the end of the complete installation. Testing the complete installation This stage verifies the complete configuration operation and is the last task. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Once the control network equipment is installed and connected, you must configure the SNMP Modules in each UPS (if Avaya supplied), the SNMP Subagent in the Avaya Ethernet switch (if Avaya supplied), and the two media servers. The first two are to allow that equipment to send alarms (traps) to the media servers.
The module reports the loss of commercial power and the depletion of battery resources. The SNMP module requires a unique IP address, which can be a customer-provided one or the Avaya- provided default one. At a minimum, the following items need to be configured: •...
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Set community name string, with its widely known value of Private, could be used to shut down power to the UPS loads via an SNMP message. When completed, disconnect the services laptop computer from the UPS. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
UPS on Battery—Indicates AC fail with pending shutdown based on battery reserve available • UPS in Bypass—Failure either Failed UPS or overload • Replace battery—Failure of periodic (28-day) battery test indicating battery needs to be replaced. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Each Avaya Ethernet switch requires a unique IP address, which can be a customer-provided one or the Avaya-provided default one. At a minimum, the following items need to be configured: •...
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Configuring the SNMP subagent in the Avaya Ethernet switch (if used) Administer the terminal emulation port settings: • 9600 baud • No parity • 8 data bits • 1 stop bit Follow the instructions in the Quick Start Guide Set the following parameters: •...
Release 2.1 of Avaya Communication Manager on it. Use the instructions in Quick Start for Hardware Installation: Avaya S8700 or S8710 Media Server (555- 245-703) to install the media servers in the data rack. After installing the media servers, you must install the software from the CD onto the hard drive of each media server.
S8700: Connect the AC power cord to media server 1 and to UPS 1 to power it up. S8710: Connect the AC power cord to media server 1 and to UPS 1. Press the Power button on the front to power it up.
To navigate on these screens, use the arrow keys to move to an option, then press the space bar to select the option. Press Enter to submit the screen. Select Install, make sure OK is highlighted, and press Enter. Select <Yes> and press Enter. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
The reboot may take up to 3 minutes. The telnet session drops automatically. Using the Installation Wizard You can configure the media server and install the license, Avaya authentication files, and software updates automatically using the Avaya Installation Wizard. You can do it two ways: •...
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When asked Do you want to suppress alarms?, select Yes. NOTE: On the initial Web page, some items may not appear at first. These include Launch Avaya Station Administration Wizard in the Administration section and the Upgrade section including Launch Upgrade Tool.
Verify that the ping was successful. If DNS is administered, type and press Enter, where is the host ping servername servername name of the media server. Verify that the ping was successful. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Click through until you get to the Specify how you want to use this wizard page Select Configure individual services and click Continue. In the left menu click Set Modem Interface. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
The blinking stops after about a minute. Disconnecting from the media server Unplug the crossconnect cable from the services port on the back of the media server. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
CD-ROM drive. This is the same software that would have loaded if the CD were bootable. Note that no telephony support is provided by this software. Its only purpose is to reformat the hard drive and install a clean copy of the Avaya Communication Manager server software.
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Configuring second media server Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Starting terminal emulation Translating the IPSIs These steps are done by issuing SAT commands on a terminal emulation program such as Avaya Native Configuration Manager, Avaya Terminal Emulation, or HyperTerminal. You also can use Avaya Site Administration, part of the Avaya Integrated Management suite, which you can purchase from Avaya.
CABINET CABINET DESCRIPTION Cabinet: 9 Cabinet Layout: G650-rack-mount-stack Cabinet Type: expansion-portnetwork Location: 1 Rack: Room: Floor: Building: CARRIER DESCRIPTION Carrier Carrier Type Number not-used not-used not-used G650-port G650-port Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Subnet Address displayed, it is not the correct one; Avaya Communication Manager does not have the subnet information. After verifying the displayed information, submit this form with or without changes to update the software with the correct subnet information.
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IP Control? Verify that all the other fields are populated. Press Enter to effect the changes. Repeat steps 1 through 5 for each port network. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
1 of DUPLICATION RELATED SYSTEM PARAMETERS Enable Operation of IPSI Duplication? n Set the Enable Operation of IPSI Duplication? field to y. Press Enter to effect the changes. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Enter Repeat for each IPSI. Installing the translation file Type and press Enter to save the translations to the hard drive. save translations Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Nondedicated control network: The other end is connected to the next available port on the customer’s network. For a connectivity guide, see Quick Start for Hardware Installation: Avaya S8700 or S8710 Media Server (555-245-703). Installing and Configuring the Avaya S8700 or S8710 Media Server...
If you pass up the letter or number that you want, you must either cycle through all the letters or numbers to get to the one you want or reinsert (reseat) the circuit pack and begin again. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
For the IPSI circuit packs to get static IP addresses, you must administer them directly through the Ethernet port connection on the IPSI faceplate (top port). See Figure 1, Connecting directly to the IPSI, on page 52. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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Enter to open the Telnet window and connect to the IPSI telnet 192.11.13.6 Prompt = [IPSI]: NOTE: While connected to the IPSI, type to obtain online help. Most commands have help two or three letter abbreviations. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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Enter reset Answer Y to the warning. NOTE: Resetting the IPSI terminates the administration session. If further administration is required, start a new telnet session to the IPSI. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Verifying that IPSIs are translated NOTE: You must be on the active media server to use SAT commands. Type list ipserver-interface and press Enter. Verify that all ISPI circuit packs are translated. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Select Query All and click View IPSI Version. Verify the firmware release for each TN2312BP IPSI. If an upgrade is required, follow the procedures inUpgrading Software and Firmware—Avaya S8700 or S8710 Media Server (555- 245-115), Upgrading IPSI Firmware. Enabling control of IPSIs NOTE: Make sure the IPSIs have the same, current firmware.
DHCP or static addressing. You must erase the existing programming before reprogramming it. Failure to do this may result in serious network problems. For information on erasing the programming, go to the Maintenance Procedures for Avaya Communication Manager 2.1, Media Gateways and Servers (03-300192).
60 • Enabling and disabling Ethernet switch ports on page 60 • Backing up files to the compact flash media (S8710 only) on page 61 • Backing up files to the PCMCIA flashcard (S8700 only) on page 63 •...
You can change any rule except rule 0 (zero). You cannot delete a daylight savings rule if it is in use on either the Locations or Date and Time screens. When done, press Enter to effect the changes. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Minute: 19 Second: 36 Type: Standard Daylight Savings Rule: 0 WARNING: Changing the date or time may impact BCMS, CDR, SCHEDULED Verify that the date and time are correct. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Native Configuration Manager or MS HyperTerminal. Enabling and disabling Ethernet switch ports You may want to disable unused ports on the Avaya Ethernet switch (if used). To enable or disable Ethernet switch ports: Under Security, click Ethernet Switch Ports to select an Ethernet switch to administer.
NOTE: The industrial grade compact flash media provides improved data integrity and reliability, enhanced durability, and extreme endurance. For these reasons Avaya recommends the use of an industrial grade compact flash. To read more about the industrial grade compact flash, see the Hardware Guide for Avaya Communication Manager (555-245-207).
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5 Completing the installation administration Backing up files to the compact flash media (S8710 only) NOTE: You must format the compact flash media before writing to it. Under Data Backup/Restore click Backup Now. Select all applicable data sets. Select Save ACP translations prior to backup to save translations to the media server’s system disk before backing up the data.
Figure 3, Placing the flashcard in the media server, on page 63. Figure 3: Placing the flashcard in the media server h1dlopt LJK 030102 Figure notes Media Server Bottom slot of PCMCIA drive PCMCIA flashcard Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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Select Local PC card as the backup method. NOTE: Customer’s may want to back up using another method. Click Backup now to back up all data to the PCMCIA flashcard. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
To INADS on second server Connect to the second media server Repeat Telneting to media server on page 65 through Enabling alarms on page 65 on the second server. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Registering the system Registering the system Follow the existing process and procedures to register the Avaya S8700 or S8710 Media Server. Let customers know what the default LAN security settings are; they may want to change them after installation. Make sure they are aware that if the following items are not enabled, they will not have remote access to the media server: •...
Installing the media gateways Installing the media gateways In a new installation, the Avaya S8700 or S8710 Media Servers work with only the Avaya G650 Media Gateway. However, an Avaya MCC1 Media Gateway is provided in a multiconnect configuration when a switch node carrier (SNC) for Center Stage Switch (CSS) is required.
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6 Installing the media gateways Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
• testing the IPSI circuit packs. In addition, it provides information on the LED status indicators for the media servers, Avaya Ethernet switch(es), uninterruptible power supplies (UPSs), and different circuit packs. See LED indicators page 71.
70. Figure 5: Sample test results screen for test license test license TEST RESULTS Port Maintenance Name Alt. Name Test No. Result Error Code LIC-ERR 1484 PASS Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
LED indicators LED indicators See the Maintenance Alarms for Avaya Communication Manager 2.1, Media Gateways and Servers (03- 300190) for detailed alarm and LED descriptions. If a maintenance object begins to fail some periodic tests, the media server generates an alarm. The media server identifies three levels of alarms: •...
During the 1-minute test, the Active/Standby and U2 LEDs alternate from being on (amber) for 1 second and off for 1 second off. The transmit LED cycles from red (on 1 second, off 1 second) to green (on 1 second, off 1 second). Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
The GREEN LEDs to the right of the NIC ports light up when they are in use. The GREEN LEDs to the right of the fiber optic cable indicate that the cables are connected correctly. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
74 and Figure 8, LEDs on back panel of S8710 Media Server, on page 75. Currently, there is no method to test the LEDs on the S8710 Media Server. Figure 7: LEDs on front panel of S8710 Media Server disc...
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Testing the media server installation LED indicators Figure 8: LEDs on back panel of S8710 Media Server 100 MGz 100 MGz 133 MGz VDCI msds871c KLC 040604 Figure notes Not used RJ45 link (GREEN) Not used RJ45 link (GREEN) DAL1 fault (AMBER)
For descriptions of the other LEDs, see the quick start guide and user guide that comes with the model of Avaya Ethernet switch you have. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
IP address is dynamic (shows media gateway location) or static (shows I P). See Figure 12, LED display on the IPSI circuit pack—static address, on page 79. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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Services RJ45 connector Green LED Network Control RJ45 connector Amber LED 4-character LED display Yellow LED (Tone Clock status) Pushbutton switch Emergency Transfer LED Slot for maintenance cable Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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IPSI has a static IP address IPSI has connectivity and an IP address The display also indicates connectivity (see Figure 13, LED display indicating connectivity status—DHCP address, on page 80). Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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Figure 13: LED display indicating connectivity status—DHCP address Figure notes Connectivity status IPSI is connected to media server IPSI has an IP address Laptop computer is connected to IPSI services port Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
Figure 14, Services laptop computer connected directly to the S8700 Media Server, on page 82 or Figure 15, Services laptop computer connected directly to the S8710 Media Server, on page 83. The computer used for accessing the media server must have the following minimum specifications: •...
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Figure 14: Services laptop computer connected directly to the S8700 Media Server cadlsrvr KLC 030402 Figure notes Services laptop NIC adapter cable (if necessary) Network Interface Card (NIC) Black CAT5 crossconnect cable Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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Accessing the media server Connecting to the media server directly Figure 15: Services laptop computer connected directly to the S8710 Media Server 100 MGz 100 MGz 133 MGz VDCI cadlsrv2 KLC 042804 Figure notes Services laptop NIC adapter cable (if necessary)
86 NOTE: Remote access over a modem is for Avaya services support access only and not for routine administration. Because the media server uses the same line to report alarms, it cannot report new alarms while the line is in use.
Figure 14, Services laptop computer connected directly to the S8700 Media Server, on page 82 or Figure 15, Services laptop computer connected directly to the S8710 Media Server, on page 83) or connecting over the customer’s network. The only browser supported is MS Internet Explorer 5.5 or 6.0.
When prompted, log in. Logins Initial configuration and upgrades by an Avaya field tech or business partner requires a services login, such as craft or dadmin, assigned to the customer’s system. After installing the Avaya authentication file, Avaya Communication Manager has a password for the craft login that is unique to the customer’s system and available when connected directly to the media...
Click the DNS tab. Make sure no DNS server is administered (the address field should be blank). Click OK, OK, and Close to close all the windows. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
(example, 135.9.*). Click OK, then OK, then OK to close all the dialog boxes. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
- S8700: Open the door on the front of the media server and push the power button. - S8710: Push the power button on the front of the media server. Servers are not shadowing - Make sure you are using a crossconnect cable.
- Make sure you are plugged into the Services (top) port on the IPSI. - Make sure the ARP cache is cleared on the laptop. In an MS-DOS command window, type and press Enter. arp -d 192.11.13.6 Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
- May be in No License Mode because 30-minute timer has lapsed. In a SAT session, type and press Enter to reset the 30- reset system 1 minute clock. ASG does not work - Re-install Avaya authentication files. Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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B Troubleshooting an installation Installing the license and Avaya authentication files Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
S8710 Media Server faceplates compact flash media TN2312BP circuit pack backing up files to configure Avaya P333T Ethernet switch media server media server 2 modem Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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S8700 Media Server over modem over network license file required hardware testing reset media server Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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S8700 Media Server LEDs TN2312BP TN2312BP administering faceplate LEDs program switch ID and cabinet testing translation file installing translations backing up inputing saving verifying troubleshooting media server installation typography Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...
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Index Installing and Configuring the Avaya S8700 or S8710 Media Server June 2004...