When An Error Message Appears On The Client Computer - Ricoh Aficio 2232C User Manual

When an Error Message Appears on the Client Computer

This section describes the main possible causes and actions for error messages
displayed on the client computer when the TWAIN driver is used.
Note
❒ If an error message that is not contained in this section appears, turn off the
main power switch of the machine, and then turn it on again. If the message
is still shown after scanning is performed again, note the content of the mes-
sage and the error number (if listed in the table), and contact your service rep-
resentative. For information about how to turn off the main power switch, see
General Settings Guide.
Message
[Cannot add any more scanning mode.]
[Cannot connect to the scanner. Check the network Ac-
cess Control Range in Configuration.]
[Cannot detect the paper size of the original. Specify the
scanning size.]
[Cannot find the scanner. Check if the scanner main
power is on.]
[Cannot specify any more scanning area.]
[Clear Misfeed(s) in ADF.]
[Communication error has occurred on the network.]
[Error has occurred in the scanner.]
Causes and solutions
The maximum number of modes that can
be stored is 99. Delete unneeded modes.
The access mask is set. Consult the network
or scanner administrator.
• Place the original correctly.
• Specify the scan size.
• When placing an original directly on the
exposure glass, the lifting/lowering ac-
tion of the ADF triggers the automatic
original size detection process. Lift the
ADF by more than 30 degrees.
• Check whether the main power switch
of the machine is turned off.
• Check whether the machine is connect-
ed to the network correctly.
• Deselect the personal firewall function
of the client computers.
The maximum number of scanning areas
that can be stored is 99. Delete unneeded
scanning area.
Remove the originals jamming. When the
originals are misfed, place them again.
Check whether the originals are proper to
be scanned by the machine.
Check whether the client computer can use
the TCP/IP protocol.
Check whether the scanning settings made
with the application exceed the setting
range of the machine.
Troubleshooting
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