Retrieving From A Sun System; Retrieving From An Hp-Ux System - IBM System Storage TS3310 Setup And Operator Manual

Retrieving from a Sun System

The Sun System provides information when an error occurs on a tape drive or
library in system-errolog /var/adm/messages. When you have located the error
information, go to Chapter 9, "Troubleshooting," on page 9-1.
The two following service aid programs are provided with the IBM SCSI Tape
Device Driver for SunOS:
v Tape service program
v Sample program

Retrieving from an HP-UX System

The HP-UX system provides information when an error occurs on a tape drive or
library in syslog /var/adm/syslog.log. When you have located the error
information, go to Chapter 9, "Troubleshooting," on page 9-1.
A tape service program called tapesrvc.c is provided and contains the following
service aids:
– Query device serial number
– Format tape cartridge
– Force device error dump
– Save device error dump
– Download device code
The tape service program is invoked by using the /opt/stddutil/tapesrvc
command.
Note: You must have root authority to run the tape service program.
The program is menu driven. Use discretion when running this program because
it opens the device in diagnostic mode.
A sample program called tapetest.c is provided, which gives a demonstration of
the device driver interface usage.
The sample program is invoked by using the /opt/stddutil/tapetest command.
The program is useful for verifying that the device driver and the device are
functional. The program is menu driven.
Appendix A. Message Retrieval at the Host
A-9