Table E-3. Drive sense data example
Hex
71
Byte 0 of Library Sense Data (Valid Data).
04
Sense Key (in this case Hardware Error).
5300
ASC/ASCQ (additional sense code/additional sense code qualifier).
86
FID (FRU identification number). In this case, a Drive Hardware or Media problem.
Retrieving from a Sun System
The Sun System provides information when an error occurs on a tape drive or library
in system-errolog /var/adm/messages. When you have located the error information,
go to Chapter 6, "Troubleshooting," on page 6-1.
Retrieving from an HP-UX System
The HP-UX system provides information when an error occurs on a tape drive or
library in syslog /var/adm/syslog.log. When you have located the error information,
go to Chapter 6, "Troubleshooting," on page 6-1.
Retrieving From an IBM System i™ with RISC Processor
IBM device drivers for the System i operating system logs error information when an
error occurs on a tape drive or library.
The error information includes the following:
• Device VPD
• SCSI command parameters
• SCSI sense data (if available)
To gain access to the System i problem logs and error logs, sign on at any available
workstation using the QSRV logon and its security password (QSRV). After signing
on, the proper access authorizations will be granted and the System i MAIN MENU
displays.
1. Type STRSST (Start System Service Tools) command on the command entry line
2. On the "System Service Tool (SST)" screen, select Start a service tool, and press
3. On the "Start a Service Tool" screen, select Product activity log, and press Enter.
4. On the "Product activity log" screen, select Analyze log, and press Enter.
5. On the "Select Subsystem Data" screen, select Magnetic media, enter the From
6. On the "Select Analysis Report Options" screen, select the following, and press
on the System i Main Menu, and press Enter.
Enter.
and To time period for searching the error log, and press Enter.
Enter.
a. Report type . . . . . . . . . . . . . . . . . . . . . 1
b. Optional entries to include
1) Informational . . . . . . . . . . . . . . . . . YES
2) Statistic . . . . . . . . . . . . . . . . . . . . . . . NO
c. Reference code selection
1) Option . . . . . . . . . . . . . . . . . . . . . . . 1
Description
Appendix E. Message Retrieval at the Host
E-5