Dr006: Drive Diagnostic (A Library Verify Test); Dr007: Bar Code Scanner Diagnostic (A Library Verify Test) - IBM System Storage TS3310 Setup And Operator Manual

DR006: Drive Diagnostic (a Library Verify Test)

This tape drive diagnostic requires a blank, scratch cartridge.
Problem:
A drive is suspected of having a problem.
Troubleshooting Steps:
1. From the Operator Panel, select Tools → Service → System.
2. Touch Yes to take all logical libraries OFFLINE.
3. Select Library.
4. Select Drive.
5. Select the drive to be tested.
6. Place a scratch cartridge in the top slot of the top I/O Station, then close the I/O door.
7. When the Assign I/O screen is displayed, touch System, then Next to continue.
8. Touch Next to begin the test.
9. The scratch cartridge will be returned to the top slot of the top I/O Station and the results of the test will be
displayed.
10. Touch Exit to return to the Library Verify screen.
11. Touch Back to return to the System Diagnostics screen.
12. Touch Back to return to the Library Offline screen.
13. Touch No to exit the "bring all logical libraries OFFLINE" screen.
14. Touch Back to return to the Service Menu screen.
15. Touch Exit to return to the Tools menu.
16. Touch the Operations tab, then touch the Logical Library Mode button to bring the logical libraries back
ONLINE.

DR007: Bar Code Scanner Diagnostic (a Library Verify Test)

Problem:
The library has failed to scan one of the following system bar code labels:
v system serial number
v world wide name
v drive identification label
v module serial number
This problem IS NOT associated with failure to read a tape cartridge bar code label.
Troubleshooting Steps:
1. Select Tools → Service → Library → Barcode to help isolate the problem and determine if it is intermittent.
2. Run the test several times and note the results.
v If the test passes, the failure is most likely with a particular bar code label.
v If the test fails, the failure is most likely with the part that contains the bar code scanner. Contact IBM
Technical Support (see "Contacting IBM Technical Support" on page 9-15.
10-32
TS3310 Tape Library Setup and Operator Guide