Dr034: Io Storage Door Open Resolution; Dr035: Robot Fuse Blown Resolution; Dr036: I/O Station Partially Open Or Unplugged - IBM System Storage TS3310 Setup And Operator Manual

Troubleshooting Steps:
1. Using the drive coordinate from the problem Details, identify the drive sled that failed.
2. After you have located the drive on the rear of the library, unscrew the thumbscrews and pull the drive out of
the library completely for at least 30 seconds. Re-insert the drive and tighten the thumbscrews.
3. The library should now attempt to discover and initialize the drive again.
4. If this second attempt to establish the drive firmware level fails, contact IBM Technical Support (see "Contacting
IBM Technical Support" on page 9-15.

DR034: IO Storage Door Open Resolution

Problem:
This library has an I/O station door that is configured to function as tape storage. This door was detected to be
open at a time when the library needed it to be closed. The library cannot access these tape storage locations until
this I/O door is closed and locked by the library.
Troubleshooting Steps:
1. Close all the I/O station doors. The library will automatically lock any I/O station door that is designated as
storage.
2. Any I/O station that is not used for storage will normally remain unlocked.

DR035: Robot Fuse Blown Resolution

Problem:
The robot has momentarily pulled too much current. Circuit protection has occurred and a fuse may have blown or
an internal power supply may have temporarily shut off.
Troubleshooting Steps:
1. In all cases, the picker should be replaced as the likely root cause of the over current condition. See "Contacting
IBM Technical Support" on page 9-15.
2. In addition, if the fuse is blown on the LCB, the LCB will needs to be replaced. See "Removing/Replacing the
Library Control Blade and Compact Flash Card" on page 11-10.
3. Picker replacement occurs with the library power off. Prior to powering down the library, open a main Access
Door and then Close this problem.
4. If this problem is reported again with the new picker installed and the library powered back up, then the LCB
must be replaced.

DR036: I/O Station Partially Open or Unplugged

Problem:
The I/E station appears to be failed.
Possible Causes:
1. The I/Odoor may be partially open. If so, please close it.
2. The control cable to the I/Ostation is unplugged.
Chapter 10. Service Action Tickets (Txxx) and Diagnostic Resolutions (DRxxx)
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