T002: Put Operation Failed, Cartridge Final Position Unknown, Motion Ok - IBM System Storage TS3310 Setup And Operator Manual

Possible CRU Replacements
Possible FRU Replacements
Resolution
T002: PUT operation failed, cartridge final position unknown,
motion OK
Description
Detection Scenarios
Root Causes
Possible CRU Replacements
Possible FRU Replacements
10-2
TS3310 Tape Library Setup and Operator Guide
v Tape Cartridge
v Library Control Blade
v Picker Assembly
v Cable Spool
v Enclosure
Perform "DR001: Manually Recover Tape from Picker" on
page 10-30.
The library cannot successfully put a cartridge into a drive,
storage or I/O location and the final "resting place" of the
cartridge is unknown. There are no additional recovery
logic paths to be exercised. Fundamental servo control
seems OK. If the operation was initiated by a host MOVE
MEDIA, the MOVE MEDIA command has failed with a
SK/ASC/ASCQ 4h/15h/01h (hardware mechanical
positioning error).
PUT is not successful, PUT recovery is not successful, and
a cartridge is not known to be properly seated in the Picker
or a storage slot.
1. Magazine is damaged.
2. Magazine is the wrong type for the cartridge.
3. A storage cell is blocked by foreign material or not
clipped in and seated correctly.
4. Calibration problem resulted in improper Picker
position.
5. Picker offset problem.
6. Cartridge is damaged.
7. Unlabeled cartridge or intermittently readable cartridge
label in destination slot.
8. Drive load mechanism is not working.
9. A variety of Picker problems such as slipping gears,
encoder issues, etc.
v Tape Cartridge
v Library Control Blade
v Picker Assembly
v Cable Spool
v Enclosure