Dr012: Host Cabling Diagnostic; Dr014: Write Protect Or Worm Diagnostic - IBM System Storage TS3310 Setup And Operator Manual

Troubleshooting Steps:
To proceed with troubleshooting the library should be taken out of service.
v All host operations should be quiesced by the user.
v All logical libraries should be taken offline.
It may take several minutes to achieve offline state for all partitions depending on host commands in progress.
Do you want to set all logical libraries to offline at this time?
v No - You have elected to troubleshoot at a later time. Ticket will remain open.
v Yes - Open all I/O Station doors. Select Self Test to trigger the library to verify all doors are open.
– Self Test Failed - Test failed. Door X is not detected open. Replace I/O Station assembly.
– Self Test Passed - Door open test passed.
Close all I/O Station doors. Select Self Test to trigger the library to verify all I/O Station doors are closed.
- Self Test Failed - Test failed. Door X is not detected closed. Replace I/O Station Assembly.
- Self Test Passed - Door closed test passed.
Select Self Test to trigger the library to verify that all I/O station locks can be locked and opened.
v Self Test Failed - Test failed. Lock X is not opening and closing properly. Replace I/O Station Lock
Assembly.
v Self Test Passed - Lock test passed.
Attempt to open all I/O Station doors to confirm that doors are locked.
Did any of the doors open?
– Yes - I/O Station door X opened when the lock should have prevented it. Replace I/O station Lock
assembly.
– No - Doors locked shut test passed.
The system will now attempt to locate the I/O Station magazines with the robotics.
- Self Test Failed - I/O Station magazine X in I/O Station Y cannot be properly calibrated. Replace
I/O station assembly and magazine.
- Self Test Passed - All self tests have passed. The original problem has been resolved.
Ticket has been closed.
Monitor for reoccurrence.

DR012: Host Cabling Diagnostic

Problem:
A tape drive has detected a hardware type problem on the host interface. this can be caused by loose or
contaminated FC (Fibre Channel) or SCSI connections.
Troubleshooting Step:
Check the external drive cabling and connections for completeness or possible damage.

DR014: Write Protect or WORM Diagnostic

Problem:
A back up application attempted to write data to a write protected or WORM cartridge.
10-34
TS3310 Tape Library Setup and Operator Guide