Siemens SINUMERIK 840DE sl Commissioning Manual page 496

Service and diagnostics
18.14 Backing up log data for service case
LOG_date_time
Example
LOG_171102_083615 stands for a directory created on 02/11/2017 at 8:36:15. This therefore
ensures that a directory is not overwritten by pressing CTRL + ALT + D several times. The
directory contains all of the logbook and debug information available in the system.
18.14.2 Backing up log data as ZIP file
Backing up all log data using a special softkey in the Diagnostics operating area:
"Diagnostics" → "Alarm list" → "Save diag. data"
This function collects all available LOG files of the operating software and stores them as a
ZIP file in the following directory:
C:\Program Files(x86)\Siemens\MotionControl\user\sinumerik\didac\out_<Date-Time>.zip
In there is a problem with the system, you can send the ZIP file to the SINUMERIK hotline to
help with the analysis of the problem.
Note
The softkey name "Save diag. data" is the same in all languages.
Requirement
Win7 PCU basic software as of V11.7
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Commissioning Manual, 12/2017, 6FC5397-1DP40-6BA1
SINUMERIK Operate (IM9)