Epson AcuLaser C2900N Service Manual page 151

Chapter 1 Troubleshooting
FIP-1.P2 The entire output is blank
Before commencing troubleshooting, check the paper transfer path. Make sure there is no foreign
materials on the transfer path, such as staples, paper clips, scraps of paper and so on.
Step
Checking the blank print.
1 Print the Windows test page.
Is the image printed correctly?
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
2 Shake and reseat the suspected TONER CARTRIDGE (Y,
M, C, or K).
Is the image printed correctly?
Checking the TONER CARTRIDGE (Y,M,C or K).
3 Is the toner cartridges installed to the printer the toner for
C2900?
Set the Non-GenuineToner option to [Off].
4
Is the image printed correctly?
Checking the paper.
5 Is the installed paper with a new and dry one? or does the
paper satisfy the specification?
Checking the DRUM CARTRIDGE sealing ribbon.
After turning the printer off, open the front cover and remove
the DRUM CARTRIDGE from the printer. Remove any of
the 8 pieces of sealing ribbon that may be left on the DRUM
CARTRIDGE.
6
Then, install the DRUM CARTRIDGE into the printer. If the
ribbon is found, it takes a long time until the density is
recovered. To use the printer immediately, change the
DRUM CARTRIDGE to another one.
Is the image printed correctly?
Epson AcuLaser C2900N
ESS and possible causative parts
- TRANSFER ASSY (PL6.1.7)
- DRUM CARTRIDGE (PL4.1.21)
- DISPENSER ASSY (PL5.1.1)
- ROS ASSY (PL4.1.1)
- PWBA HVPS (PL4.1.19)
Check
1 - 138
Remedy
Yes
Printing data form
is not suitable for
the printer, then
check the printing Go to step 2.
data which the
problem
generated.
End of work. Go to step 3
Go to step 5 Go to step 4
End of work. Go to step 5
Replace the paper
with a new and dry
one. or Change
Go to step 6.
the paper to the
one that satisfies
the specification.
End of work. Go to step 7
Revision B
No
Confidential