Chapter 1 Troubleshooting
Step
Checking the TONER CARTRIDGE (Y, M, C or K) for
installation.
4
Shake and reseat the suspected TONER CARTRIDGE (Y,
M, C, or K).
Is the image printed correctly?
Checking the TONER CARTRIDGE (Y,M,C or K).
5
Is the toner cartridges installed to the printer the toner for
C2900?
Set the Non-GenuineToner option to [Off].
6
Is the image printed correctly?
Checking the DRUM CARTRIDGE sealing ribbon.
After turning the printer off, open the front cover and remove
the DRUM CARTRIDGE from the printer. Remove any of
the 8 pieces of sealing ribbon that may be left on the DRUM
7
CARTRIDGE. Then, install the DRUM CARTRIDGE into the
printer. If the ribbon is found, it takes a long time until the
density is recovered. To use the printer immediately, change
the DRUM CARTRIDGE to another one.
Is the image printed correctly?
Checking the TRANSFER ASSY for connection.
Open the COVER ASSY FRONT MG.
Are four HV terminals on the right side of the TRANSFER
ASSY, and four springs on the frame (PL4.1.11, 12, 13 and
14) dirty and/or deformed?
8
Epson AcuLaser C2900N
Check
1 - 135
Remedy
Yes
End of work.
Go to step 5
Go to step 7
Go to step 6
End of work.
Go to step 7
End of work.
Go to step 8
Clean or replace
the TRANSFER
ASSY or
Go to step 9.
SPRING(s), then
go to step 9.
Revision B
No
Confidential