7558-xxx
287.01 Sensor (ADF scan width 1) static jam
Step
Action and questions
Check the media path.
1
Is the media path free of any
media or media fragments?
Check the sensor (ADF scan
2
width 1) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch ADF/SCANNER
SENSOR TESTS.
4. Touch Sensor (ADF scan
width 1).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Check the sensor (ADF scan
3
width 1) for proper connection.
Is the above component
properly connected?
Place an undamaged document
4
in the ADF, and perform an ADF
test.
Does the error remain?
288.01 Sensor (ADF scan width 2) static jam
Step
Action and questions
Check the media path.
1
Is the media path free of any
media or media fragments?
Check the sensor (ADF scan
2
width 2) for proper operation.
1. Enter the Diagnostics Menu.
2. Touch SENSOR TESTS.
3. Touch ADF/SCANNER
SENSOR TESTS.
4. Touch Sensor (ADF scan
width 2).
Does the display on the
operator panel change every
time the sensing area of the
above sensor is interrupted or
blocked?
Service Manual
2-160
Yes
Go to step 2.
Go to step 4.
Replace the sensor (ADF scan
width 1). Go to
"Sensor (ADF
scan width 1) removal" on
page
4-248.
Replace the ADF controller
PCBA. Go to
"ADF controller
PCBA removal" on page
4-200.
Yes
Go to step 2.
Go to step 4.
No
Remove any media or media
fragments.
Go to step 3.
Replace the connections.
Problem resolved
No
Remove any media or media
fragments.
Go to step 3.
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