7558-xxx
Step
Action and questions
Check the stepper motor for
7
proper connection.
Is the above component
properly connected?
Check the buffer diverter gate
8
solenoid for proper operation.
When performing
motor tests, ensure
that all cover and
door interlock
switches are
overridden.
1. Enter the Diagnostics Menu.
2. Touch MOTOR TESTS.
3. Touch FINISHER MOTOR
TESTS.
4. Touch Buffer diverter gate
solenoid.
Does the above component
operate properly?
Check the buffer diverter gate
9
solenoid for proper connection.
Is the above component
properly connected?
Check the finisher controller
10
PCBA for proper connection.
Is the above component
properly connected?
POR the machine.
11
Does the error continue?
484.01 Sensor (compiler media present) static jam
Step
Action and questions
Check the media path.
1
Is the media path free of any
media fragments?
Service Manual
2-220
Yes
Replace the stepper motor.
Go to
"Stepper motor (exit)
assembly and belt (exit)
removal" on page
4-414.
Go to step 10.
Replace the buffer diverter gate
solenoid.
Go to
"Buffer diverter gate
solenoid removal" on
page
4-335.
Go to Step 11.
Replace the finisher controller
PCBA.
Go to
"Finisher PCBA removal"
on page
4-350.
Yes
Go to step 2.
No
Replace the connection.
Go to step 9.
Replace the connection.
Replace the connections.
Problem resolved
No
Remove any media or media
fragments.
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