Page 1 9500 Series All-In-One User's Guide 2007 www.lexmark.com...
Page 3: Table Of Contents
Using an RJ11 adapter ... 35 Setting up to fax while behind a PBX ... 38 Using a digital phone service ... 39 Setting the printer to use the Fax feature without a computer... 39 Understanding the control panel...39 Using the control panel ... 39 Installing another language control panel...
Page 4 Finding a printer/print server located on remote subnets... 58 Wireless networking...58 Types of wireless networks ... 58 Information you will need to set up the printer on a wireless network... 59 Installing the printer on a wireless network... 59 Interpreting the colors of the Wi-Fi indicator light... 60 Changing wireless settings after installation (Windows users only)...
Page 5 Loading cards in Tray 1... 77 Loading transparencies in Tray 1 ... 78 Loading iron-on transfers in Tray 1 ... 78 Loading custom-size paper in Tray 1... 78 Loading banner paper in Tray 1 ... 79 Using the small media feeder...79 Using the automatic paper type sensor...80 Loading the optional Tray 2...80 Understanding and using tray linking...83...
Page 6 Printing on both sides of the paper (duplexing) manually ...104 Changing printer settings...105 Saving and deleting print settings ...105 Understanding the Printer Default Settings menu ...105 Resetting printer software to factory default settings ...106 Understanding the Print Files Options menu...107 Resetting factory default settings...107 Saving settings...108 Printing using Bluetooth technology...108...
Page 7 Despeckling a photo...124 Changing the Brightness / Contrast settings of a photo...124 Applying a color effect to a photo...125 Changing the Exposure setting of a photo ...125 Removing wavy patterns from scanned photos, magazines, or newspapers ...125 Printing photos...126 Printing a photo or selected photos ...126 Printing all photos from a memory device...126 Printing photos stored on a memory device using the proof sheet...127 Printing photos from a PictBridge-enabled digital camera ...128...
Page 8 Scanning text for editing...144 Scanning images for editing...144 Scanning a photo to Work with Documents and Photos...145 Scanning multiple photos at one time using the computer...145 Scanning in color or black and white...146 Creating a PDF from a scanned item...146 Canceling a scan job...147 Customizing scan settings using the computer...147 Scanning to a computer over a network using the control panel...147...
Page 9 Maintaining the printer...178 Understanding the Maintenance menu...178 Installing print cartridges...178 Removing a used print cartridge...180 Refilling print cartridges...180 Using genuine Lexmark print cartridges...180 Improving print quality...181 Aligning print cartridges...181 Cleaning the print cartridge nozzles...182 Wiping the print cartridge nozzles and contacts...182 Preserving the print cartridges...183...
Page 10 Cleaning the scanner glass...184 Cleaning the exterior of the printer...184 Ordering supplies...185 Ordering print cartridges ...185 Ordering paper and other supplies...185 Troubleshooting...187 Setup troubleshooting...187 Incorrect language appears on the display...187 Power button is not lit ...187 Software does not install...188 Page does not print...189...
Page 11 Printer is plugged in but does not print ...219 Printer is trying to print to File ...219 Printer cannot communicate with computers over peer-to-peer network ...219 Printer is not able to communicate with the computer ...221 Problems when copying, scanning, or faxing ...221 Wrong printer is attached...221 Updating the printer software ...222...
Page 12 Unsupported Fax Mode ...248 No Answer ...249 Conversion error ...249 Conversion Failed ...250 Error messages on the printer display...250 Alignment Error...250 Cartridge Error (1102, 1203, 1204, or 120F)...251 Black Ink Low / Color Ink Low / Photo Ink Low ...251 Clear Carrier Jam ...252...
Page 13 Please remove the camera card..255 Some photos removed from card by host...255 There is a problem reading the memory card...255 Paper Load Error...255 Paper Tray Removed...255 Printer Carrier Stall ...255 Proof Sheet Error...255 Paper Mismatch...256 Error messages on the computer screen...256 Clearing error messages...256 Left/Right Cartridge Missing...257...
Page 15: Finding Information About The Printer
Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.
Page 16 The User's Guide appears on the screen. A printable version of the User's Guide can be found on the User's Guide CD that came in the printer box. You can also find this document on the Lexmark Web site at www.lexmark.com. Where to find...
Page 17: Customer Support
Finding information about the printer Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.
Page 18: Limited Warranty
12 months after the original date of purchase. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: •...
Page 19: Operating System Notice
Operating system notice Operating system notice All features and functions are operating system-dependent. For complete descriptions: • Windows users—See the User's Guide. • Macintosh users—If your product supports Macintosh, see the Mac Help installed with the printer software. Operating system notice...
Page 20: Safety Information
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Page 21: Setting Up The Printer
Installation cable Quick Setup sheet Getting Started Guide Description Cartridges to be installed into the printer. Note: Cartridge combinations vary depending on the product purchased. Use for faxing. For more information about connecting this cord, see “Choosing a fax connection” on page 28.
Page 22: Understanding The Parts Of The Printer
Note: Do not load postcards, photos, small items, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. Insert a memory card and connect a PictBridge-enabled digital camera or a flash drive to the printer. Setting up the printer...
Page 23 Load paper. Printed paper exits on top of Tray 1. Load envelopes, 10 x 15 cm (4 x 6 in.) photo paper, and other small card sizes. S D /M C F /M P ic tB ri d g Setting up the printer...
Page 24 If you purchased and installed the optional Tray 2, your fully assembled printer appears as follows with the parts identified. Tray 2 base Optional Tray 2 Setting up the printer...
Page 25 Connect your computer to another computer, a local network, an external DSL, or cable modem. Connect the printer to an active telephone line to send and receive faxes. The printer must be connected to a telephone line to receive incoming fax calls.
Page 26: Setting Up The Printer On A Windows Operating System
Follow the instructions on the computer screen to set up the printer. Your security software may notify you that Lexmark software is trying to communicate with your computer system. Always allow these programs to communicate. This is necessary for the printer to work properly.
Page 27 Tray 2 Note: Decide on a location to set the Tray 2 base. The printer will be placed on top of it, so allow enough space. Make sure the printer is turned off and disconnect the power cord from the wall outlet.
Page 28: Getting The Printer Ready To Fax
If you want a digital connection such as ISDN, DSL, or ADSL, a third-party device (such as a DSL filter) is required. For more information, see “Using a digital phone service” on page 39. You do not need to attach the printer to a computer, but you do need to connect it to a telephone line to send and receive faxes.
Page 29: Connecting Directly To A Telephone Wall Jack
Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer. Make sure you have a telephone cord and a telephone wall jack.
Page 30: Connecting Directly To A Telephone Wall Jack In Germany
Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Make sure you have a telephone cord (provided with the product) and a telephone wall jack.
Page 31: Connecting To A Telephone
Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
Page 32: Connecting To An Answering Machine
Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 35.
Page 33 Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port of the printer, and then plug it into an active telephone wall of the printer.
Page 34: Connecting To A Computer With A Modem
Connect the printer to a computer with a modem to send faxes from the software application. Note: Setup steps may vary depending on your country or region. For more information on connecting the printer to telecommunications equipment, see “Using an RJ11 adapter” on page 35.
Page 35: Using An Rj11 Adapter
Norway • Denmark To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. Connect one end of the telephone cord into the LINE port Connect the adapter to the telephone line that came with the printer.
Page 36 Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly. Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Page 37 To connect an answering machine or other telecommunications equipment to the printer: Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly.
Page 38: Setting Up To Fax While Behind A Pbx
Switzerland There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 39: Using A Digital Phone Service
Setting the printer to use the Fax feature without a computer Use this method to set up your printer for faxing when the printer is not connected to a computer or to a network. This method is used when your printer functions as a standalone fax machine.
Page 40 Item Description Check wireless status: • Off indicates that the printer is not turned on, is in Power Saver Mode, or no wireless option is installed. • Orange indicates that the printer is ready for wireless connection, but not connected.
Page 41 Display Note: The display screen is turned off in Power Saver Mode. Finger groove Note: The power button is lit when the printer is on and remains lit in Power Saver Mode. Press To • Move upward through a submenu listing within a menu.
Page 42 Return to the previous level or screen within the menus and submenus. • Save the changes made in a submenu. Note: You must press printer times out and loses any value changes you made. • Cancel a print, copy, scan, or fax job in progress. •...
Page 43 Insert a three-second pause in the number to be dialed to wait for an outside line or get through an automated answering system. Enter a pause only when you have already begun entering the number. • Display the last number dialed. Press dialed. Setting up the printer to view the last five numbers...
Page 44: Installing Another Language Control Panel
Installing another language control panel These instructions apply only if you received one or more additional language control panels with the printer. Lift and remove the control panel (if one is installed). Choose the correct control panel for your language.
Page 45: Adjusting The Display For Easy Viewing
A job could be a print job, copy for the preview. Press to return to the Copy Mode menu to make additional Setting up the printer for a preview. to adjust any choices...
Page 46: Understanding The Setup Menu
Note: If you do not want to use the default settings, you can enter the menu, make different choices for the values in the submenus, and then press Understanding the Setup menu The Setup menu lets you set or change the default settings for the printer, and for functions such as copying, scanning, and faxing. From the control panel, press Press .
Page 47: Installing The Printer Software
The XML Paper Specification (XPS) driver is an optional printer driver designed to make use of the advanced XPS color and graphics features that are available only for Windows Vista users. To use XPS features, you must install the XPS driver as an additional driver after you install the regular printer software.
Page 48: Understanding The Printer Software
Under Hardware and Sound, click Printer, and then click Add a Printer. From the Add Printer dialog, click Add a local printer. From the “Use an existing port” drop-down menu, select Virtual printer port for USB, and then click Next. Click Have disk.
Page 49: Turning Printing Voice Notification On Or Off
Printing Preferences. Turning printing voice notification on or off The printer has a voice notification feature that tells you when printing starts and when it is completed. To turn the voice notification on or off: Do one of the following: •...
Page 50: Connecting The Printer To A Network
Note: The printers in the following diagrams represent Lexmark printers with Lexmark internal print servers built in or installed in them so that they can communicate over a network. Lexmark internal print servers are devices made by Lexmark to enable Lexmark printers to be connected to wired or wireless networks.
Page 51 Scenario 2: Computer, laptop, and printer connected wirelessly with Internet • A computer, a laptop, and a printer are connected wirelessly to a wireless router. • The network is connected to the Internet through a DSL or a cable modem.
Page 52: Networking The Printer
The network has no connection to the Internet. Networking the printer Installing and configuring the printer for use on a network allows users at different computers to print to a common printer. There are three methods for networking the printer: •...
Page 53: Setting Up The Printer
Setting up the printer The following instructions are for setting up the printer for the first time. After completing these steps, you do not need to set up the printer again if you want to use it on another computer.
Page 54: Understanding The Network Setup Menu
Note: Streaks on the alignment page are normal and do not indicate a problem. Understanding the Network Setup menu The Network Setup menu is available only if an internal wireless print server is installed in the printer. From the control panel, press Press .
Page 55: General Networking Information
IP address. Most networks use DHCP to assign addresses. During the Direct IP printing installation of printer software, the IP address is visible in the printer list only as it is being assigned. The print object that is created in the Printers folder of the operating system will reference the MAC address of the printer in the port name.
Page 56: Configure Ip Address
IP address means no two devices on the same network have the same IP address. How to locate a printer IP address You can locate the printer IP address by printing out the printer network setup page. For more information, see “Printing a network setup page” on page 57.
Page 57: Printing A Network Setup Page
This is called MAC filtering. If MAC filtering is enabled in your access point (router) and you want to add a printer to your network, the MAC address of the printer must be included in the MAC filter list.
Page 58: Finding A Printer/Print Server Located On Remote Subnets
The printer software CD can automatically find the printers that are located on the same network as the computer. If the printer and print server are located on another network (called a subnet), you must manually enter an IP address during printer software installation.
Page 59: Information You Will Need To Set Up The Printer On A Wireless Network
Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network that you want to set up the printer on. Insert the installation software CD for Windows. Wait a minute for the Welcome screen to appear.
Page 60: Interpreting The Colors Of The Wi-Fi Indicator Light
The following describes what the colors of the Wi-Fi indicator light mean. • Off may indicate that the printer is off, the printer is in the initial power up state, the internal print server is not installed, or the internal print server is not properly connected.
Page 61: Changing Wireless Settings After Installation (Windows Users Only)
Why do I need an installation cable? When you set up the printer on your wireless network, you will need to temporarily connect the printer to a computer using the installation cable. This temporary connection is used to set up the wireless settings of the printer.
Page 62: Tips For Using Network Adapters
If you don't have a wireless access point (wireless router) or would like to set up a standalone network between your printer and a computer with a wireless network adapter, you can set up an ad hoc network. For Windows Vista users...
Page 63: For Windows Xp Users
If the network is listed but the computer is not connected, select the ad hoc network and then click Connect. • If the network does not appear, wait a minute and then click Refresh network list. Network and Internet Connections. Connecting the printer to a network...
Page 64: Adding A Printer To An Existing Ad Hoc Wireless Network Using Windows
Click Start. Click Programs or All Programs Click Wireless Configuration Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the prompts on the computer screen.
Page 65: Switching Between A Usb Connection And A Wireless Network Connection
Click Start Printers & Faxes. Note: Make sure that the printer driver is installed in the computer you are using. For more information, see “Installing the printer on additional network computers” on page 57. Right-click the Lexmark 9500 Series icon.
Page 66: Switching Between A Usb Connection And A Wired (Ethernet) Network Connection
Click Properties. From the Ports tab, click Add Port. Note: If you already created a TCP/IP port for the printer, you do not need to create a new one. You can proceed to step 16 on page 66. Select Standard TCP/IP Port, and then click New Port.
Page 67: Connecting The Printer Directly To The Computer
From the Ports tab, select the USB port for your printer. Click Apply. Click OK. Print a test page to test the communication between the computer and the printer. For more information, see “Printing a test page” on page 217. Connecting the printer directly to the computer Connecting the printer directly to the computer with a USB cable Insert the installation software CD for Windows.
Page 68: Sharing A Printer In A Windows Environment
Select Local Port, and then click New Port. Enter the Universal Naming Convention (UNC) Port name, which consists of the server name and the distinctive printer name that was specified in step 2 on page 68. The name should be in the form \\server \printer.
Page 69: Configuring A Network Printer Manually
Find Enable DHCP, and then press Find the IP Address, IP Netmask and IP Gateway menu items. Press on each to enter the IP Address, IP Netmask, and IP Gateway for the printer. Press to save your settings. Resetting the internal print server to factory default...
Page 70: Loading Paper And Original Documents
If you are using specialty paper, you follow the instructions that came with it. Note: To avoid jams, make sure the paper does not buckle when you adjust the paper guides. Pull Tray 1 completely out of the printer. Loading paper and original documents...
Page 71 Move the paper guides to the sides of Tray 1. Note: If you are loading A4- or legal-size paper, squeeze the lever and pull to extend the tray. It is unnecessary to extend the tray for paper sizes shorter in length than A4 or legal, such as letter-size paper. When you pull the extension out, the first stop accommodates A4-size paper.
Page 72 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. Insert Tray 1. Note: The tray cannot be completely inserted so it is flush with the printer front if you extended the tray to accommodate A4- or legal-size paper. Do not try to force the tray in further.
Page 73: Paper Capacities For Tray 1
• The letterhead side of the paper faces down. • The top of the letterhead feeds into the printer first. • The paper guides rest against the left, right, and bottom edges of the paper. Loading paper and original documents...
Page 74: Loading Envelopes Or 10 X 15 Cm (4 X 6 In.) Photo Paper In Tray 1
Load up to 10 envelopes Loading envelopes or 10 x 15 cm (4 x 6 in.) photo paper in Tray 1 Pull Tray 1 completely out of the printer. Make sure • The envelopes are designed for use with inkjet printers.
Page 75 Move the paper guides to the sides of Tray 1. Use the envelope icon and the 10 x 15 cm (4 x 6 in.) photo card outline on the bottom of Tray 1 to help you position envelopes or photo cards in the tray. Note: Do not mix paper types in the tray.
Page 76 Adjust the paper guides to rest gently against the left, right, and bottom edges of the envelopes or photo cards. Insert Tray 1. Flip up the paper exit tray stop to catch the envelopes or photo cards as they exit. Note: Envelopes and photos require more drying time.
Page 77: Loading Labels In Tray 1
• The print side of the labels faces down. • The top of the labels feeds into the printer first. • You use full label sheets. Partial sheets (with areas exposed by missing labels) may cause labels to peel off during printing, resulting in a paper jam.
Page 78: Loading Transparencies In Tray 1
The paper guides rest against the left, right, and bottom sides of the cards. Note: Photo cards require more drying time. Remove each photo as it exits, and allow it to dry to avoid ink smudging. Loading transparencies in Tray 1 You can load up to 50 transparencies at a time.
Page 79: Loading Banner Paper In Tray 1
Tear off only the number of banner pages needed for the banner. Set the stack of paper on a flat surface in front of the printer. Slide the first sheet of the banner over the handle and all the way into the back of the paper tray.
Page 80: Using The Automatic Paper Type Sensor
The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to print a photo, load photo paper into the printer.
Page 81 Move the paper guides to the sides of Tray 2. Note: If you are loading A4 or legal-size paper, squeeze the lever and pull to extend the tray. Load the paper. Loading paper and original documents...
Page 82 Adjust the paper guides to rest gently against the left, right, and bottom edges of the paper. Insert Tray 2. Flip up the paper exit tray stop to catch the paper as it exits. Note: If you loaded A4 or legal-size paper, pull the paper exit tray stop to extend it fully. Loading paper and original documents...
Page 83: Understanding And Using Tray Linking
When the trays are linked, the printer has a total paper capacity of 300 sheets of plain paper, since Tray 1 and Tray 2 each hold 150 sheets of plain paper.
Page 84: Paper Capacities For The Optional Tray 2
Tray linking is now set only if you press following submenus, so continue with the following steps. Note: Defining the tray tells the printer which tray it will feed paper from when it prints a copy, photo, print, fax, PictBridge, or Bluetooth job.
Page 85: Understanding The Paper Handling Menu
Load up to 50 transparencies in letter or A4 size 25 sheets of heavyweight matte paper 25 sheets of photo/glossy paper 25 sheets of card stock Note: Tray 2 supports only letter-, A4-, or legal-size paper. For small paper sizes, use the small media feeder in Tray 1.
Page 86: Loading Original Documents On The Scanner Glass
Automatic Document Feeder. • The maximum scan area for the scanner glass is 216 x 297 mm (8.5 x 11.7 in.). Make sure the computer and the printer are on. Open the top cover. You can Specify the type of paper loaded in Tray 2.
Page 87 Place the original document facedown on the scanner glass in the upper left corner. The arrows which surround this corner remind you of the proper placement. Note: Photos should be loaded as shown. Close the top cover to avoid dark edges on the scanned image. Loading paper and original documents...
Page 88: Loading Original Documents Into The Automatic Document Feeder
Loading original documents into the Automatic Document Feeder You can load up to 50 sheets of an original document into the Automatic Document Feeder tray for scanning, copying, and faxing. You can load A4, letter, or legal size paper into the Automatic Document Feeder. Load an original document text side up into the Automatic Document Feeder tray.
Page 89 Load up to 50 sheets of: • Custom paper • Pre-punched paper • Reinforced edge copier paper • Preprinted forms • Letterhead paper Loading paper and original documents Make sure • The document is loaded text side up. • The paper guide is against the edge of the paper. •...
Page 90: Printing
Using the Printing Preferences tabs Printing Preferences is the software that controls the printing function when the printer is connected to a computer. All of the print settings are on the four main Printing Preferences tabs: Print Setup, Advanced, Watermark, and Image Enhancement.
Page 91: Printing A Web Page
Printing a Web page You can use the Toolbar to create a printer-friendly version of any Web page. Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the toolbar area, click Lexmark Adjust the print settings.
Page 92: Printing Multiple Copies Of A Document
Follow the instructions on the screen. When you are finished making changes, click Done. Select the size you want, the blank paper size in the printer, and the number of copies you want. Click Print Now. Printing multiple copies of a document You can print multiple copies of: •...
Page 93: Printing Collated Copies
Click Properties, Preferences, Options, or Setup. From the Print Setup tab, select the number of copies to print. If your document contains more than one page, select the Collate Copies check box. Click OK. Click OK or Print. Printing collated copies If you print multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated).
Page 94: Printing The Last Page First (Reverse
Printing the last page first (reverse page order) Load paper. With a document open, click File Click Properties, Preferences, Options, or Setup. From the Print Setup tab, select Print Last Page First. Click OK. Click OK or Print. Printing multiple pages on one sheet Load paper.
Page 95: Printing Using Watermarks
Printing document files from a memory card or flash drive To use the Print Files function, your printer must be directly connected to a computer through a USB cable, and both the printer and computer must be on. The computer must contain applications that support the desired file formats.
Page 96: Pausing Print Jobs
• Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Transparency—A clear, plastic media primarily used for overhead projectors.
Page 97: Printing Envelopes
• Card stock—A very thick paper used for printing sturdier items, such as greeting cards. • Iron-On transfer—A type of media that has a reverse image printed on it that can be ironed onto fabric. Printing envelopes Load envelopes in Tray 1 or one envelope in the small media feeder. From the software application, click File Click Properties, Preferences, Options, or Setup.
Page 98: Printing An Image As A Poster
Click Select Pages To Print to reprint any damaged poster pages without having to print all of the poster pages. Click pages to select or cancel them. Click OK to close any printer software dialogs that are open. Print the document.
Page 99: Assembling A Booklet
The stacked bundles can be bound to make a booklet. When printing with a heavier paper stock, select a smaller number of Sheets per bundle. Click OK to close any printer software dialog boxes that are open. Print the document.
Page 100: Printing Iron-On Transfers
From the Media Type drop-down box on the Print Setup tab, select Iron-on Transfer. Click the Advanced tab. From the Layout list, select Mirror. This tells the printer software to flip the image. If you do not want the image to be automatically flipped, select Normal from the Layout list.
Page 101 Tear off only the number of sheets needed for the banner (up to 20 sheets). Set the stack of pages in front of the printer. Slide the first sheet from the banner stack of pages over the Tray 1 handle. Slide it all the way into the back of Tray 1.
Page 102: Printing On Both Sides Of The Paper (Duplexing)
Printing on both sides of the paper (duplexing) Understanding the two-sided printing function The printer has a built-in duplex unit that lets you print on both sides of the paper automatically. This function is also known as two-sided printing or duplexing.
Page 103: Printing On Both Sides Of The Paper (Duplexing) Automatically
Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, you should select Extend dry time. Click OK to close any printer software dialogs that are open. This will take you back to the General Print screen. Click Print.
Page 104: Printing On Both Sides Of The Paper (Duplexing) Manually
The Print Instruction Page to Assist in Reloading item will be selected automatically. Click OK. The printer prints the odd-numbered pages and the instruction sheet, which describes how to flip and reload the paper. Following the instruction sheet, flip and reload the paper.
Page 105: Changing Printer Settings
Delete. Understanding the Printer Default Settings menu From the control panel, press Press . Press repeatedly until Change Printer Default Settings is highlighted. Print. Save your current settings. repeatedly until Setup is highlighted. Printing...
Page 106: Resetting Printer Software To Factory Default Settings
Turn on or off the tone that sounds when a control panel button is pressed. Turn the screen saver function on or off. Set the printer to enter a power saving mode after a certain amount of time. Choose to prevent other users, if your printer is connected to several computers, from changing the printer settings.
Page 107: Understanding The Print Files Options Menu
To use the Print Files function, your printer must be connected to a computer, and both the printer and computer must be on. Insert a memory card or flash drive containing document files into the printer.
Page 108: Saving Settings
An * appears next to the saved settings. Note: The printer reverts to the default setting after two minutes of inactivity or if the printer is turned off. The Photo settings will not time out after two minutes of inactivity or turning off the power, but they do return to the default settings when a memory card or flash drive is removed.
Page 109: Setting The Bluetooth Mode
Bluetooth adapter while actively printing from the Bluetooth-enabled device. Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
Page 110: Printing Using Bluetooth
24 hours before stacking, displaying, or storing. • If a Bluetooth adapter is removed, the printer detects that it is missing and the following message appears on the printer display for five seconds: Bluetooth Dongle Disconnected. S D /M...
Page 111: Understanding The Bluetooth Default Settings Menu
You can Turn the Bluetooth function on or off. Turn the discovery mode on or off. Choosing On allows the printer to detect other compatible Bluetooth-enabled devices. Set the security level to Low or High. The default setting is Low, which allows Bluetooth-enabled devices to connect and send jobs to the printer without entering a pass key.
Page 112: Working With Photos
Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. • If needed, make sure you connect the memory card to the adapter that came with it before inserting it into the slot.
Page 113: Inserting A Flash Drive
Wait for the light located near the top memory card slot on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning—Potential Damage: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory card.
Page 114: Understanding The Photo Card Mode Menu
The Photo Card Mode menu can be accessed after inserting a memory card or flash drive into the printer. Note: If you connect a digital camera set to a supported format to the printer, you will be asked if you want to use PictBridge.
Page 115: Understanding The Pictbridge Default Print Settings Menu
Understanding the PictBridge Default Print Settings menu The PictBridge Default Print Settings menu lets you select default printer settings that are used if no settings are selected from your digital camera. For more information on making camera selections, see the documentation that came with your camera.
Page 116: Transferring Photos From A Memory Device To The Computer Using The Control Panel
Follow the instructions on the computer screen. If the printer is connected to a wireless network, you will be asked to select the computer that you want to use. Press to select a computer.
Page 117: Transferring Selected Photos From A Memory Card Using The Computer
Insert a memory card into the printer with the brand name label facing up. The Productivity Studio software launches automatically on your computer. Note: For a wireless network connection, you must first open the application and then select the printer you want to use.
Page 118: Transferring Photos From A Memory Card To A Flash Drive
Press . Press to highlight your selection among the following options: • Save All “N” Photos (where “N” is the number of photos on the memory card detected by the printer) • Save Recent Date Photos • Save Date Range Press .
Page 119: Changing The Productivity Studio Searched Folders Preferences
Changing the Productivity Studio searched folders preferences From the desktop, double-click the Productivity Studio icon. From the Tools menu, click Preferences. Click Searched Folders. If you want to exclude system folders when looking for photos, select Ignore system folders. Click OK. Changing the Productivity Studio library preferences From the desktop, double-click the Productivity Studio icon.
Page 120: Understanding The Photo Edit Mode Menu
Press to select a photo for editing and printing. Press Press to select Edit Photo. From here Brightness Rotate Crop Auto Enhance Remove Red Eye Colorized Effect Frames Make your selections using the control panel buttons. Press to save your changes. Press to go back to the photo.
Page 121: Cropping A Photo
Press to select a photo. Press Press to select Edit Photo. From here Brightness Rotate Crop Auto Enhance Remove Red Eye Colorized Effect Frames Cropping a photo From the Productivity Studio Welcome Screen, click File With an image open, click Crop Photo on the Quick Fixes tab. Click and drag with your mouse to select the section of the image that you want to crop.
Page 122: Applying One-Click Auto Fixes To A Photo
Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise. If you selected Custom Size, enter the width and height for your custom-size photo. Note: Maintain Aspect Ratio is selected by default.
Page 123: Enhancing A Photo
Select Off to apply no contrast. From the Flash Fill area of the screen, select Automatic if you want the printer to lighten the darker areas of a photo, or On if you want to manually control the amount of flash fill with the slider. Move the slider to control how much flash fill is applied.
Page 124: Changing The Hue / Saturation Of A Photo
From the Preview area of the screen, you can see the image as it will look with the Image Enhancement settings you have chosen. You can apply more or less contrast, flash fill, or sharpness to further alter the image. If you do not like the results with the automatic settings, try selecting the manual settings.
Page 125: Applying A Color Effect To A Photo
Click Brightness/Contrast. Adjust the brightness and contrast settings. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window. Click OK to accept your changes, or click Cancel to reject them. Note: You can let the software automatically adjust only the brightness of the image by clicking Automatic Brightness on the Quick Fixes tab.
Page 126: Printing Photos
Printing photos Printing a photo or selected photos Load photo paper in Tray 1 or in the small media feeder. Note: Load the photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Insert a memory card or flash drive.
Page 127: Printing Photos Stored On A Memory Device Using The Proof Sheet
Note: When making selections, be sure to fill in the circles completely. Load the proof sheet facedown on the scanner glass in the upper left corner. From the control panel, press Press The printer scans the proof sheet. to select Scan Proof Sheet. Working with photos to save your selections.
Page 128: Printing Photos From A Pictbridge-Enabled Digital Camera
PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. You can connect a PictBridge-enabled digital camera to the printer, and use the camera to control printing photos.
Page 129: Printing Photos From A Digital Camera Using Dpof
The printer reads only one media device at a time. Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing from a PictBridge-enabled digital camera. A loss of data can occur. Also, do not remove the USB cable or network adapter while actively printing from a PictBridge-enabled digital camera.
Page 130: Printing Photos From A Cd Or Removable Storage Device Using The Computer
From the Quality drop-down list, select a print quality. From the Paper Size in Printer drop-down list, select the paper size. To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options you want in the table.
Page 131: Printing Photo Packages
From the Quality drop-down list, select a copy quality. From the Paper Size in Printer drop-down list, select the paper size. From the Paper Type in Printer drop-down list, select the paper type To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options you want in the table.
Page 132: Creating A Slideshow
Paper sizes supported Dimensions Greeting cards 4 x 8 inches (10.16 x 20.32 centimeters) Click Print Now. If you want to e-mail your photo greeting card, click E-mail your Photo Greeting Card from the Share tab. From the Send Quality and Speed area of the screen, select the image size. Click Create E-mail to create an e-mail message with your photo greeting card(s) attached.
Page 133: Copying
Copying Making a copy You can make a copy using the Automatic Document Feeder or the scanner glass. Use the scanner glass for copies requiring optimal reproduction. Load paper. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass in the upper left corner.
Page 134: Changing The Default Copy Settings
From here N-Up Layout Original Size Content Type Change Default Settings Changing the default copy settings From the control panel, press Press . Press repeatedly until Change Default Settings is selected. Press . From here Color Quality Original Size Content Type 2-Sided Copies Paper Handling Use the control panel buttons to navigate the menu items and make your choices.
Page 135: Making A Color Or Black-And-White Copy
Press Copying on both sides of the paper (duplexing) The printer has a built-in duplex unit that lets you print on both sides of the paper. Load paper. Note: Use only plain paper in letter or A4-size for making duplex copies. Do not make duplex copies on envelopes, card stock, or photo paper.
Page 136: Copying Photos
Press Follow the instructions on the control panel display of the printer. Warning—Potential Damage: Do not touch the paper while the printer is actively printing. Copying photos Load photo paper with the glossy or printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
Page 137: Adjusting Copy Quality
The photo appears in the right pane. From the Quality drop-down list, select the copy quality. From the Paper Size in Printer drop-down list, select the paper size. From the Paper Type in Printer drop-down list, select the paper type.
Page 138: Making A Copy Lighter Or Darker
Making a copy lighter or darker Load paper. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass in the upper left corner. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF).
Page 139: Repeating An Image On One Page
If you loaded the original document in the Automatic Document Feeder (ADF), the printer prints the copies. If you loaded the original document on the scanner glass: The printer saves the image of the page to the printer memory, and then asks if you want to include another page. Press to choose Yes.
Page 140: Copying Multiple Pages On One Sheet (N-Up)
If you loaded the original document in the ADF, the printer scans the original document and prints the copy. If you loaded the original document on the scanner glass: The printer saves the image of the page to the printer memory, and then asks if you want to include another page. Press to choose Yes.
Page 141: Canceling A Copy Job
Press to preview the output. Press to adjust the settings. Repeat step 8 to step 9 as needed. Press to save your settings temporarily. Press Canceling a copy job You must have started a copy job to complete this task. Wait for the Copy Mode screen to appear.
Page 142: Scanning
Scanning Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF).
Page 143: Changing The Default Scan Settings
If you set a PIN during network setup and are being asked for it: Enter the PIN using Press . Wait until the printer has finished downloading the scan applications list. Press repeatedly until Change Scan Default Settings is highlighted.
Page 144: Scanning A Document Using The Computer
The Optical Character Recognition (OCR) feature turns a scanned document into text you can edit with a word- processing application. Make sure the printer is connected to a computer, and both the printer and the computer are powered on. Load an original document facedown on the scanner glass.
Page 145: Scanning A Photo To Work With Documents And Photos
Select the Photo or Several Photos option. Click Start. You can edit the scanned image. Scanning a photo to Work with Documents and Photos Load a photo facedown on the scanner glass. From the desktop, double-click the Productivity Studio icon. Click Work with Documents and Photos.
Page 146: Scanning In Color Or Black And White
Scanning in color or black and white Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Page 147: Canceling A Scan Job
Make sure: • The printer is connected to a network through a print server or through a wireless network connection. • The printer, the print server (if used), and the computer receiving the scan are all turned on. •...
Page 148: Saving A Scanned Image On The Computer
If you set a PIN during network setup and are being asked for it: Enter the PIN, select a digit location, and select a value for that digit. Press . Wait until the printer has finished downloading the scan applications list. Make your selections using the control panel buttons. Press Follow the instructions on the screen of the computer receiving the scanned item.
Page 149: Scanning Clear Images From Magazines Or Newspapers
Use the descreening feature to help remove wavy patterns from images scanned from magazines or newspapers. Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Page 150: Adding A New Scanned Image To An E-Mail Message
Adding a new scanned image to an e-mail message From the desktop, double-click the Productivity Studio icon. Place the image facedown on the scanner glass, and close the top cover. Click E-mail. Click Start. The image is scanned. From the Send Quality and Speed area of the screen, select the image size. Click Create E-mail to create an e-mail message with your scanned image(s) attached.
Page 151 Click E-mail Screen. • Click Remember my last selection to use the photo size you selected in your most recent e-mail message. • Click Original Size (Good for Printing) to send photo attachments at their original size. • Click Reduced to: 1024 x 768 (Good for Full-screen Viewing) to send photo attachments at 1024 x 768 pixels. •...
Page 152: Faxing Using The Control Panel
This is the best way to send a fax if you are faxing documents that are already printed. Make sure the printer is on and is connected to a working phone line. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Page 153 Enter a fax number using: Method The text box Name Search Phone Number Search Group Search How to Enter a fax number using the keypad. Notes: • You can include a calling card number as part of the fax number. •...
Page 154: Sending A Fax While Listening To A Call (On Hook Dial)
The manual dialing feature lets you dial a telephone number while listening to the call through a speaker on the printer. It is useful when you must navigate an automated answering system or enter a calling card number before sending your fax.
Page 155: Sending A Broadcast Fax At A Scheduled Time
You can send a fax to a combination of up to 30 people or groups at a time you choose. Make sure the printer is connected to a working telephone line. Load an original document faceup into the Automatic Document Feeder (ADF) or facedown on the scanner glass.
Page 156: Receiving A Fax Using The Control Panel
Note: An indicator, resembling a telephone handset with the word FAX under it, is shown in the top left corner of the display when Auto Answer is on. Set the number of times the telephone rings before the printer automatically receives faxes. To set this, see “Setting the number of rings before receiving a fax automatically” on page 165.
Page 157: Using Caller Id From The Control Panel
Caller ID is a service provided by some telephone companies that identifies the telephone number (and possibly the name) of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number of the person who is sending you the fax appears on the display.
Page 158: Forwarding Faxes
Forward—The printer sends the fax to the designated fax number. • Print & Forward—The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: Make sure the printer is on and is connected to a working telephone line.
Page 159: Customizing Dial Settings Using The Control Panel
View the redial list. Dial a telephone number while listening to the call through a speaker on the printer. This is useful when you must navigate an automated answering system before sending your fax. Enter a specific time to send a fax.
Page 160 Phone Number Search Search for phone numbers or add phone numbers to your phone book. Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial number. Note: Enter a name and a fax number in the provided fields using the keypad numbers.
Page 161 From here You can If Too Big Choose to print a fax that is too big for the paper loaded in the printer by fitting it into a page, or using two pages. Fax Footer Choose whether or not to print identifying information at the bottom of each page of a fax.
Page 162 Enter your fax number by using the keypad. This number is shown on the cover page of outgoing faxes. Enter the name of the printer by using the keypad. This name is shown on the cover page of outgoing faxes.
Page 163: Using The Control Panel Phone Book
Phone Number Search View phone numbers previously added using Add Entry, and add numbers to a fax list. Add Entry Add a name and a fax number. The printer automatically assigns a new entry a Speed Dial number. Note: Enter a name and a fax number in the provided fields using the keypad numbers.
Page 164: Setting Up A Dialing Prefix
Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes.
Page 165: Setting Up To Fax While Behind A Pbx
Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system. Ordinarily, when dialing a fax number, the printer waits to recognize the dial tone and then dials the fax number.
Page 166: Managing Faxes Using The Control Panel
Managing faxes using the control panel Setting up a fax footer From the control panel, press Press . Press repeatedly until Fax Setup is highlighted. Press . Press repeatedly until Fax Printing is highlighted. Press . Press repeatedly until you reach Fax Footer. Press repeatedly until On appears.
Page 167: Printing The Fax Settings List
Print Fax Settings List is highlighted. Press to print a user default settings list which lists each fax setting in the printer, the value it is set to, and its factory default. Blocking unwanted changes to fax settings This feature blocks network users from changing fax settings through the Fax Setup Utility.
Page 168 Press repeatedly until On appears. Press to save and exit. To add each fax number you want to block: From the control panel, press Press . Press repeatedly until Fax Setup is highlighted. Press . Press repeatedly until Fax Blocking is highlighted. Press .
Page 169: Faxing Using The Computer
You can also use this software to create and edit the Speed Dial list. To open the program: Do one of the following: • In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs or All Programs Click Fax Solutions. Lexmark 9500 Series. Faxing using the computer...
Page 170: Receiving A Fax Using The Computer
When the Fax Solutions Software appears, as shown, use the “I Want To” menu to: • Send a fax. • Adjust the Speed Dial list and other fax settings. • View and use the phone book, so you can add new contacts or groups, edit or delete contacts or groups, and add contacts or groups to Speed Dial lists.
Page 171: Setting A Fax Manual Answer Code
Caller ID is a service provided by some telephone companies that identifies the telephone number or the name of the person who is calling. If you subscribe to this service, it works with the printer. When you receive a fax, the telephone number or name of the person who is sending you the fax appears on the display.
Page 172: Forwarding Faxes
Forward—The printer sends the fax to the designated fax number. • Print & forward—The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: From the desktop, double-click the Productivity Studio icon.
Page 173: Adding A Contact To A Phone Book
Distinctive ring is a service provided by some telephone companies that assigns multiple phone numbers to a single telephone line. If you subscribe to this service, you can program your printer to have a distinctive ring pattern and phone number for incoming faxes.
Page 174: Setting The Number Of Rings Before Receiving A Fax Automatically
An indicator, resembling a telephone handset with the word FAX under it, is shown in the top left corner of the printer display when Auto Answer is on. When the number of rings you set is detected, the printer automatically receives the incoming fax.
Page 175: Managing Faxes Using The Computer
Managing faxes using the computer Customizing settings using the Fax Setup Utility You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. From the desktop, double-click the Productivity Studio icon. Click Fax History and Settings.
Page 176 Click each tab, and change the settings as needed. Dialing and Sending Ringing and Answering Fax Printing / Reports Speed Dial Cover Page Click OK after you finish customizing the settings. Close the Fax Setup Utility. Options • Select the telephone line format you want to use. •...
Page 177: Changing User Information On A Fax Cover Page
Changing user information on a fax cover page From the desktop, double-click the Productivity Studio icon. From the Settings area of the Welcome Screen, click Fax History and Settings. From the “I Want To” menu, click View cover pages. Click Change your personal information that appears on this page. Enter the correct personal information.
Page 178: Maintaining The Printer
See a short video on the display with instructions on how to change print cartridges. Print a test page to see if the printer is functioning properly. The test page lists some information about the printer. Run modem diagnostic routines.
Page 179 Close the scanner unit, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press Note: The scanner unit must be closed to start a new scan, print, copy, or fax job. to print an alignment page. Maintaining the printer...
Page 180: Removing A Used Print Cartridge
Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.
Page 181: Improving Print Quality
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: Click Learn More on the message. Click Report a non-Lexmark print cartridge. To prevent the message from appearing again for the indicated cartridge(s): •...
Page 182: Cleaning The Print Cartridge Nozzles
Remove the print cartridges. Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface. Gently hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown. Maintaining the printer...
Page 183: Preserving The Print Cartridges
• Do not remove a cartridge from the printer except to replace, clean, or store it in an airtight container. The cartridges do not print correctly if left exposed for an extended period of time.
Page 184: Removing The Printer From The Tray 2 Base
Removing the printer from the Tray 2 base If you need to move the printer to a different location, be sure you first remove the printer from the Tray 2 base. This helps to avoid damaging the printer and the base.
Page 185: Ordering Supplies
Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: •...
Page 186 Lexmark Photo Paper Lexmark PerfectFinish Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper in your country or region, go to www.lexmark.com. Maintaining the printer Paper size •...
Page 187: Troubleshooting
• The computer and printer are both connected to the same wireless network. • The printer is within the range of the wireless network. The effective range for optimal performance is generally 100–150 feet. • The printer is located away from other electronic devices that may interfere with the wireless signal.
Page 188: Software Does Not Install
Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the HECK WIRELESS CONNECTION Check that the Wi-Fi indicator light is on. For more information, see “Understanding the parts of the printer” on page 22. USB symbol.
Page 189: Page Does Not Print
If an error message is displayed, resolve the error before trying to print again. HECK POWER If the light is not on, make sure the printer is plugged into a properly grounded outlet. Make sure the power cord is properly connected to the printer. Troubleshooting...
Page 190 Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the print queue device for each file you want to print. ECONNECT POWER SUPPLY Press to turn the printer off.
Page 191: Solving Printer Communication Problems
D:\setup, where D is the letter of your CD or DVD drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.
Page 192: Enabling The Usb Port
File is not set as the port. Tray 2 does not operate correctly • Make sure the connection between the optional Tray 2 and the printer is secure. • Make sure the printer is aligned properly with the Tray 2 base.
Page 193: Network Troubleshooting
HECK WHETHER THE PRINTER IS ON THE SAME WIRELESS NETWORK AS THE COMPUTER The SSID of the network that the printer is connected to must match the SSID of the wireless network that your computer is connected to.
Page 194 The name of the network (SSID) that the printer is connected to is displayed. Make sure that the name of the network to which the printer is connected is the same as the name of the network to which your computer is connected.
Page 195 ADDRESS If your network uses MAC address filtering, make sure that you include the MAC address of the printer in the MAC address filter list. This will allow the printer to operate on the network. For more information, see “Finding the MAC address”...
Page 196: Wi-Fi Indicator Light Is Blinking Orange During Installation
When the Wi-Fi indicator light is blinking orange, it indicates that the printer has been set up for wireless networking but cannot connect to the network for which it has been configured. The printer may be unable to join the network because of interference or its distance from the wireless access point (wireless router), or until its settings are changed.
Page 197: General Network Troubleshooting
Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the Firmly plug the square end of the USB cable into the USB port on the back of the printer. Cancel the software installation.
Page 198: Printer Is No Longer Working
100–150 feet. Print the printer's network setup page to find out if the printer is receiving a strong signal from the wireless router (wireless access point) For more information, see “Printing a network setup page” on page 57.
Page 199 “Ping the access point” on page 201. ING THE PRINTER Ping the printer to make sure it is on the network. For more information, see “Ping the printer” on page 201. AKE SURE THE PRINTER DRIVER IS INSTALLED Make sure the printer driver is installed on the computer from which you are sending the print job.
Page 200: Checking Printer Ports
In Windows XP: • Click Start Printers & Faxes. Right-click Lexmark XXXX, where XXXX is the model series number of your printer. Click Properties Ports. Verify that XXXX_Series_nnnnnn_P1 is selected, where XXXX is the model series number of your printer and nnnnnn is the last six numbers of the MAC address of your printer.
Page 201: Ping The Access Point
Do one of the following: • In Windows Vista, click • In Windows XP, click Start Type ping followed by the IP address of the printer. For example, ping 192.168.0.25 Lexmark 9500 Series. All Programs Accessories Programs or All Programs...
Page 202: Run The Wireless Configuration Utility
Click Programs or All Programs Click Wireless Configuration Utility. Note: You may be prompted to connect the printer to the computer again using the installation cable as part of the setup process. Follow the instructions on the computer screen to set up the printer on your wireless network.
Page 203: Print Troubleshooting
This typically happens when you are trying to print from a PictBridge-enabled digital camera. You may have left the printer control panel Photo Size menu item setting at 8.5 x 11” or 5 x 7” size, but your camera setting has print size of 4 x 6”...
Page 204: Poor Text And Graphic Quality
HECK PRINT CARTRIDGES If the document still does not have the print quality you want, follow these steps: Align the print cartridges. For more information, see “Aligning print cartridges” on page 181. If print quality has not improved, continue to step 2. Clean the print cartridge nozzles.
Page 205: Poor Quality At The Edges Of The Page
SE A DIFFERENT BRAND OF PAPER Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark PerfectFinish Photo Paper or Lexmark Photo Paper. HECK PAPER CONDITION Use only new, unwrinkled paper.
Page 206: Print Speed Is Slow
You must use photo paper for borderless printing. When you use plain paper for borderless printing, small margins are left around the edges of the paper. AKE SURE THE PAPER SIZE MATCHES THE PRINTER SETTING With a document open, click File Click Properties, Preferences, Options, or Setup.
Page 207: Ink Smudges During Automatic Two-Sided Printing
Ink smudges during automatic two-sided printing If you notice that the ink on one side of a two-sided document did not have sufficient time to dry before the printer automatically printed the other side, these are some things you can try.
Page 208: Photo Smudges Or Scratches
When you print documents with a large number of graphics, or when you print using the Best setting on the Print Setup tab, the printer uses more ink. The type of documents you print and the print quality you select affect the amount of ink the printer uses.
Page 209: Ink Levels Seem To Go Down Too Quickly
Check that the USB cable is not damaged and that the LOSE OTHER OPEN FILES BEFORE PRINTING Before sending a file to print, close all other open files in the program you are using. The printer prints a blank page when too many files are open in the same program.
Page 210: Colors On Printout Are Faded Or Differ From Colors On The Screen
O PHOTOS OR TRANSPARENCIES DRY AND STICK TOGETHER ON THE PAPER EXIT TRAY Remove the photos or transparencies from the paper exit tray as they exit the printer. Allow them to dry before stacking. It takes longer for the ink to dry on the surface of photo paper or transparencies than it does on most printouts.
Page 211: Page Prints With Different Fonts
Page prints with different fonts AKE SURE THE CORRECT PRINTER IS SELECTED When printing from an application, make sure the selected printer is the correct printer you want to use to print your job. It is useful to have the default printer set to be the printer you use most often for printing.
Page 212: Printouts Have Alternating Bands Of Light And Dark Print
Printouts have alternating bands of light and dark print If the printer pauses frequently during a print job and prints pages with alternating bands of light and dark print, it is printing data faster than the computer can send it. Banded printing occurs when the printer pauses frequently.
Page 213: Vertical Straight Lines Are Not Smooth
Select one of the following settings: • Automatic for the printer to determine the quality and speed according to the media type. • Quick Print for reduced print quality and faster print speed. • Normal for good print quality and average print speed.
Page 214: White Lines Appear In Graphics Or Solid Black Areas
The printer icon says “Ready.” If it says “Offline,” right-click the icon, and then click Use Printer Online. • The printer icon has a check mark indicating that the printer is set as the default printer. If it is not set as the default printer, right-click the icon, and then click Set as Default Printer.
Page 215: Settings Are Not Saved
* appears next to the selected setting. Checking printer readiness The printer may not be ready to print. Check the following. When you think you have solved the problem, test the solution by sending a document to print.
Page 216: Resolving Font Problems
Ready or Busy Printing is listed as the status If Ready or Busy Printing is listed as the Printer Status on the Status tab of the Solution Center while you are attempting to print, try the suggestions below. Next, test the solution by sending a document to print.
Page 217: Printing A Test Page
AKE SURE THE CARTRIDGES ARE PROPERLY INSTALLED With the front of the printer facing you, check for proper print cartridge installation. If you are using a color cartridge, make sure it is properly installed in the right carrier. If you are using a black cartridge or photo cartridge, make sure it is properly installed in the left carrier.
Page 218: External Print Server Is Not Working
If there is an external device connected between the computer and the printer, make sure it supports bidirectional communication. Disconnect the printer from the external device, and connect it directly to the computer. If the printer works, there may be a problem with the print server. See the documentation that shipped with the print server.
Page 219: Printer Is Plugged In But Does Not Print
Printer is trying to print to File If the computer is sending the print jobs to File rather than to the printer connected to the computer, first make sure the printer is attached with a USB cable to a USB port on the computer.
Page 220 Click OK. RY TO LOCATE THE PRINTER FROM THE REMOTE COMPUTER If the printer is shown as Shared on the host computer, but you still cannot print, try to locate the printer from the remote computer. Windows Vista, Windows XP, or Windows 2000 users: Do one of the following: •...
Page 221: Printer Is Not Able To Communicate With The Computer
Try printing again. Printer is not able to communicate with the computer The printer and computer are not able to exchange data. Verify that the printer is plugged in, and the Problems when copying, scanning, or faxing Close other software Close all programs not being used.
Page 222: Updating The Printer Software
AKE SURE THE EXTERNAL PRINT SERVER IS WORKING If the printer is connected to an external print server, the problem may be with this print server. Check to make sure the device is working properly and that the printer is connected to the network.
Page 223: Cannot Print From Digital Camera Using Pictbridge
Enable PictBridge printing on the camera by selecting the correct USB mode. If the camera USB selection is incorrect, the camera will be detected as a USB storage device, or an error message will be displayed on the control panel of the printer. For more information, see the digital camera documentation. AKE SURE THE CAMERA IS A Disconnect the camera.
Page 224: Jams And Misfeeds Troubleshooting
How to clear and avoid paper jams To clear the paper path: Pull firmly on the paper to remove it. If you cannot reach the paper because it is too far into the printer, lift the scanner unit to open the printer.
Page 225: Duplex Unit Does Not Operate Correctly
These are possible solutions. Try one or more of the following: HECK PAPER SIZE AND TYPE Check the paper size and type to make sure the paper is supported by the printer. If you are using automatic duplexing, use only letter- or A4-size plain paper.
Page 226: Paper Jam In The Printer
Firmly grasp the paper, and gently pull it out. Press to turn the printer back on. Paper jam in the Automatic Document Feeder (ADF) Flip open the ADF by grasping the notch in the left side of the ADF and pulling up.
Page 227: Paper Or Specialty Media Misfeeds
Use only new, unwrinkled paper. HECK PAPER LOADING • Load a smaller amount of paper into the printer. • Load paper with the printable side facing down. (If you are not sure which side is the printable side, see the instructions that came with the paper.)
Page 228: Printer Does Not Feed Paper, Envelopes, Or Specialty Media
Do one of the following: • In Windows Vista, click • In Windows XP, click Start Right-click the Lexmark 9500 Series icon. From the toolbar, click See what's printing. Control Panel Printer (under Hardware and Sound). Settings Printers or Printers and Faxes.
Page 229: Banner Paper Jams
Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the correct printer from a list each time you print. Banner paper jams These are possible solutions.
Page 230: Paper Jam In The Duplex Unit
Paper jam in the duplex unit Push down on the duplex latch as you grasp the duplex unit. Pull out the duplex unit. Firmly grasp the paper, and gently pull it out. Push down on the duplex latch as you reinstall the duplex unit. Press .
Page 231: Paper Jam In Tray 1 Or Optional Tray 2
Paper jam in Tray 1 or optional Tray 2 Pull Tray 1 completely out of the printer or pull the optional Tray 2 completely out of its base. Remove the jam: For Tray 1: For Tray 2: Reinstall the tray.
Page 232: Paper Jam In The Small Media Feeder
If the jam is visible from the front and there is enough of the envelope or photo card to grasp, to remove the jam: Pull Tray 1 about 50.8 mm (2 inches) out of the printer. Grasp the envelope or photo card and pull it out.
Page 233: Memory Card Troubleshooting
112. HECK MEMORY CARD TYPE Make sure that the type of memory card you are using can be used in the printer. For more information, see “Inserting a memory card” on page 112. HECK TO SEE IF THE MEMORY CARD IS DAMAGED Check that there is no obvious damage to the memory card.
Page 234: Cannot Print Documents From A Memory Card Or Flash Drive
HECK NETWORK CONNECTIONS AND POWER Make sure the printer is connected to your computer through a USB cable, and that both the printer and the computer are turned on. You cannot print documents from a memory card or flash drive through a wireless network.
Page 235: Copy Troubleshooting
See “Error messages on the computer screen” on page 256. HECK POWER If the light is not on, make sure the power cord is properly connected to the printer and to a properly grounded electrical outlet. Scanner unit does not close Lift the scanner unit.
Page 236: Copied Item Does Not Match The Original Item
DJUST THE BRIGHTNESS OF THE COPY Load the document facedown on the scanner glass in the upper left corner. From the control panel, press Press . Press repeatedly until Lighter/Darker is highlighted. Press repeatedly to lighten or darken the copy. Press HECK THE QUALITY OF THE ORIGINAL DOCUMENT If the quality of the original document is not satisfactory, try using a clearer version of the document or image.
Page 237: Scan Troubleshooting
Make sure no check mark appears next to Pause Printing. • If a check mark does not appear next to Set As Default Printer, you must select the correct printer from a list each time you print. EMOVING AND REINSTALLING THE SOFTWARE For more information, see “Removing and reinstalling the software”...
Page 238: Scanning Takes Too Long Or Freezes The Computer
These are possible solutions. Try one or more of the following: HECK MESSAGES If an error message is displayed, see “Error messages on the printer display” on page 250. LEAN THE SCANNER GLASS If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
Page 239: Partial Document Or Photo Scans
HECK QUALITY OF ORIGINAL DOCUMENT If the quality of the original document is not satisfactory, try using a clearer version of the document or image. HECK DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the lower right corner. Partial document or photo scans These are possible solutions.
Page 240 If you hear a dial tone, connect the printer to that wall jack. EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used.
Page 241: Can Send But Not Receive Faxes
• Consider adding a second telephone line for the printer. HECK COUNTRY CODE Make sure the country code has been set for the country or region where you are operating the printer: From the control panel, press Press . Press repeatedly until Change Printer Default Settings is highlighted.
Page 242: Can Receive But Not Send Faxes
Can receive but not send faxes These are possible solutions. Try one or more of the following: HECK MODE SELECTION To make sure the printer is set for faxing: Press repeatedly until Fax is highlighted. Press .
Page 243: Printer Receives A Blank Fax
See “Sending a fax while listening to a call (On Hook Dial)” on page 154. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press Press .
Page 244: Received Fax Has Poor Print Quality
HECK CARTRIDGES Remove the print cartridges. Make sure the sticker and tape have been removed. Reinsert the print cartridges. Received fax has poor print quality These are possible solutions. Try one or more of the following: EVIEW CHECKLIST FOR SENDER •...
Page 245: Caller Id Information Is Not Displayed
PATTERN MAY NOT BE SET CORRECTLY The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information.
Page 246: Phone Line Busy
These are possible solutions. Try one or more of the following: HANGE REDIAL SETTINGS The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes.
Page 247: Phone Line Error
See “Sending a fax while listening to a call (On Hook Dial)” on page 154. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press repeatedly until Fax is highlighted.
Page 248: Unsupported Paper Size
Press . Press repeatedly until Fax Setup is highlighted. Press . Press repeatedly until Dialing and Sending is highlighted. Press . Press repeatedly until Dial Method is highlighted. Choose your dialing method. Press Unsupported Paper Size The fax machine of the recipient does not support the size of the document you want to fax. Consider changing the size of your document, and then resending your fax.
Page 249: No Answer
See “Sending a fax while listening to a call (On Hook Dial)” on page 154. • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone, but the printer hangs up without dialing, this means it did not recognize the dial tone. From the control panel, press Press .
Page 250: Conversion Failed
Manually launch the software program used to create the file, and then open the file. From the software program, click File The Print dialog appears. From the Name drop-down menu, select the printer that begins with “Fax” followed by the name of your printer, and then click OK. The Send Fax wizard appears.
Page 251: Cartridge Error (1102, 1203, 1204, Or 120F)
SE NEW PAPER Load only plain, unmarked paper for aligning the cartridge. The printer will read any markings on used paper, which could cause the alignment error message to appear. Cartridge Error (1102, 1203, 1204, or 120F) Remove the print cartridges, and close the cartridge carrier lids.
Page 252: Clear Carrier Jam
Clear Carrier Jam EMOVE ANY OBSTRUCTIONS Raise the scanner unit. Remove any objects blocking the path of the print cartridge carrier. Make sure the cartridge carrier lids are closed. Close the scanner unit. Press . Cover Open Make sure that the scanner unit is closed. Error 1104 Remove the print cartridges.
Page 253: Left Cartridge Incorrect / Right Cartridge Incorrect
If the error: • Does not reappear, the problem has been corrected. • Reappears, replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit. Left Cartridge Incorrect / Right Cartridge Incorrect Remove the indicated print cartridge and close the cartridge carrier lid. Close the scanner unit.
Page 254: Could Not Detect A Proof Sheet
Paper or Photo Size error One or more photos selected for printing have a size that does not match the size of the paper loaded in the printer. Change the photo size to match the size of the paper loaded in the printer, or change the paper size to match the photo size.
Page 255: Please Remove The Camera Card
Please remove the camera card. The printer can read either a PictBridge-enabled digital camera or a memory card, but not both at the same time. Remove both the PictBridge-enabled digital camera and the memory card. Reinsert only one of the devices mentioned above.
Page 256: Paper Mismatch
ORE THAN ONE PHOTO ENHANCEMENT WAS CHOSEN Select only one photo-enhancement option. Paper Mismatch The size of the paper loaded in the printer does not match the default paper size selected on the control panel. Load the correct size paper. Press .
Page 257: Left/Right Cartridge Missing
Plug the printer into a different outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. S THERE A PROBLEM WITH THE CONNECTIONS If the printer is connected to an external device, the problem may be with the device. Check the setup information that came with the device to make sure it is properly installed.
Page 258: Out Of Memory
For more information, see “Jams and misfeeds troubleshooting” on page 224. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: Select the printer from the list.
Page 259: Print File Error
Print File Error To use the Print Files function, your printer must be directly connected to a computer through a USB cable, and both the printer and computer must be on. The error may include any of the following causes listed below.
Page 260: Select Twain Driver
You may have more than one TWAIN driver for scanning installed on your computer. Select from the list the TWAIN driver you want to use. Fax Solutions Software print driver not installed An internal error occurred while generating the fax file. Application components are missing or corrupted. You should uninstall and then reinstall the printer software. Troubleshooting...
Page 261: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 262: Exposure To Radio Frequency Radiation
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 263: Industry Canada Compliance Statement
NMB-003. Industry Canada notice The following notices are applicable if your printer has a wireless network card installed. Industry Canada (Canada) This device complies with Industry Canada specification RSS-210. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Page 264: European Ec Directives Conformity Statement For Radio Products
EN 300 328; and the EMC requirements of EN 55024, ETSI EN 301 489-1 and ETSI EN 301 489-17. Česky Společnost Lexmark International, Inc. tímto prohlašuje, že výrobek tento výrobek je ve shodě se základními požadavky a dalšími příslušnými ustanoveními směrnice 1999/5/ES.
Page 265 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
Page 266: Noise Emission Levels
Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options.
Page 267 If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 268: Notice To Users Of The Canadian Telephone Network
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
Page 269: Notice To Users Of The New Zealand Telephone Network
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 270: Power Consumption
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Page 271: Off Mode
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 272: Extent Of Limited Warranty
LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 273 Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
Page 274 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
Page 275 Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
Page 276 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
Page 277: Networking Glossary
See “SSID (Service Set Identifier)” on page 278 A test to see if your computer can communicate with another device The name you assign to your printer so that you and others can identify it on the network Networking glossary...
Page 278 Measure of how strongly a transmitted signal is being received The name of a wireless network. When you connect a printer to a wireless network, the printer needs to use the same SSID as the network. Also referred to as network name or BSS (Basic Service Set).
Page 279: Index
257 cartridges, print aligning 181 cleaning 182 installing 178 ordering 185 preserving 183 removing 180 using genuine Lexmark 180 wiping 182 printing photos from 130 transferring selected photos using the computer 117 changing temporary files preferences 118 changing default settings...
Page 280 (Windows) 200 checking printer readiness 215 checking your network name (Windows) 200 cleaning exterior of the printer 184 cleaning print cartridge nozzles 182 collating copies 93, 138 color effects applying 125 color ink low 251 colors on paper do not match colors...
Page 281 252 paper jam 258 paper mismatch 256 Index paper size/type error 254 print file error 259 printer carrier stall 255 Ethernet networking for Windows 61 Ethernet port 22 Exposure changing setting 125 EXT port 22...
Page 282 242 can send but not receive fax 241 cannot send or receive fax 239 conversion error 249 conversion failed 250 printer receives blank fax 243 received fax has poor print quality 244 faxing adding fax groups to Speed...
Page 283 94 left cartridge error 252 left cartridge incorrect 253 left cartridge missing 253 letterhead paper capacity for Tray 1 73 loading 73 Lexmark Productivity Studio creating and viewing slideshow 132 library preferences changing 119 LINE port 22 loading...
Page 284 232 paper jam in the Automatic Document Feeder 226 paper jam in the duplex unit 230 paper jam in the printer 226 paper jam in Tray1 or Tray2 231 paper load error 255 paper mismatch error 256...
Page 285 181 cleaning 182 installing 178 ordering 185 preserving 183 refilling 180 removing 180 using genuine Lexmark 180 wiping 182 print file error 259 Print Files Mode menu 107 print is too dark or smudged 211 print jobs canceling 96...
Page 286 122 manual reduction 122 refilling print cartridges 180 remote fax error 245 removing an external device 218 removing print cartridges 180 removing printer from Tray 2 base 184 repeating an image 139 reports fax activity 177 fax confirmation 177...
Page 287 Windows operating system 26 on wired network (Windows) 61 on wireless network (Windows) 59 setting up the printer 53 settings are not saved 215 settings, saving 108 Setup menu 46 Fax Settings List 167 setup troubleshooting...
Page 288 229 printed characters are improperly formed or not aligned 211 printer not communicating with computer 221 printer plugged in but does not print 219 printing failure error 258 printouts have alternating bands of light and dark print 212...
Page 289 211 print speed is slow 206 printer cannot communicate over peer-to-peer network 219 printer is trying to print to File 219 Ready or Busy Printing is listed as status 216 transparencies or photos contain...
Page 290 (Windows) 200 ping printer (Windows) 201 ping wireless access point (Windows) 201 printer cannot connect to wireless network (Windows) 193 run Wireless Configuration Utility 202 Wireless Configuration Utility cannot communicate with printer during installation (Windows) 197 Wi-Fi indicator light is blinking...

This manual is also suitable for:

X9575 9575 - x professional color inkjet

Lexmark 9500 Series User Manual

Finding Information about the Printer

Operating System Notice

Safety Information

Setting up the Printer

Connecting the Printer to a Network

Loading Paper and Original Documents

Printing

Working with Photos

Copying

Scanning

Faxing Using the Control Panel

Faxing Using the Computer

Maintaining the Printer

Troubleshooting

Quick Links

Troubleshooting

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Summary of Contents for Lexmark 9500 Series