Toshiba Stratagy 4 Installation And Maintenance Manual page 219

STRATAGY 4/6/24
INSTALLATION AND MAINTENANCE
MANUAL
SEPTEMBER 1994
4 AUTO MENU EXAMPLES
You
can program Stratagy to have different Company
Greetings depending upon the time of day, the day of the
week, etc.
Stratagy starts calls in User ID 990 (default value for the
company greeting mailbox) and then follows the chain to
User ID 991 (default value for the caller instructions
mailbox).
The examples are:
n Time of day greetings
H Holiday greetings - same day each year
n Holiday greetings - different day each year
n Extension change
n Unsupervised conferencing
4.1 TIME OF DAY GREETINGS
You can program Stratagy so that your company has
different greetings for mornings, afternoons, and
evenings/weekends.
4.1 .I THE ASSUMPTIONS
For this example, the User ID 990 (company greeting)
assumptions are as follows.
The greetings:
greeting 1 plays: "Thank you for calling Toshiba"
greeting 2 plays: "Good morning. Thank you for
calling Toshiba"
greeting 3 plays: "Good afternoon. Thank you for
calling Toshiba"
The schedules:
morning greeting schedule starts at: 8:00 a.m.
Monday through Friday
afternoon greeting schedule starts at: 12:Ol p.m.
Monday through Friday
evening greeting schedule starts at: 5:Ol p.m.
Monday through Thursday
weekend greeting schedule starts at: 5:Ol p.m.
Friday
4.1.2 THE PROGRAMMING
Scheduling the greetings includes defining the Auto
records and recording the greetings for User ID 990.
For the morning greeting, define the Auto record as
follows:
Enable: YES
Change On (date): 08/l 5/94
Change At (time): 08:OO (8:00 a.m.)
Every Month(s): 0
Every Day(s): 1
Every Hour(s): 0
Every Minute(s): 0
Restricted To (MTWTFSS): YYYYYNN
Extension: (leave blank)
Rings: (leave blank)
Do Not Disturb: ON
Call Screening: OFF
Greeting: 2
For the afternoon greeting, define the Auto record as
follows:
Enable: YES
Change On (date): 08/l 5/94
Change At (time): 12:Ol (72:07 ~.m.)
Every Month(s): 0
Every Day(s): 1
Every Hour(s): 0
Every Minute(s): 0
Restricted To (MTWTFSS): YYYYYNN
.
Extension: (leave blank)
Rings: (leave blank)
Do Not Disturb: ON
Call Screening: OFF
Greeting: 3
For the evening greeting, define the Auto record as
follows:
Enable: YES
Change On (date): 08/i 5194
Change At (time): 17:Ol (5:07 p.m.)
Every Month(s): 0
Every Day(s): 1
Every Hour(s): 0
Every Minute(s): 0
Restricted To (MTWTFSS): YYYYYNN
Extension: (leave blank)
Rings: (leave blank)
Do Not Disturb: ON
Call Screening: OFF
Greeting: 1
For the weekend greeting, define the Auto record as
follows:
Enable: YES
Change On (date): 08/i 5194
Change At (time): 00:01'(12:07 a.m.)
Every Month(s): 0
Every Day(s): 1
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