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STRATAGY
4/6/24
AUGUST
1994
first determines
if that User ID has any groups
in
common
with the current User ID. If it does, then the
transfer
of processing
to the new User
ID will
proceed.
Otherwise,
Stratagy will switch to a default
User ID for processing
based on the current system
port number,
blocking
or rerouting
the call. Group
Partitions are most often used to control Guest User
IDS and Shared Tenant applications.
GUEST USERS LIMIT
Each user of the Stratagy
system
may potentially
create one or more
Guest
User IDS. These User IDS
might be used by that person's customers,
friends,
clients, etc. They can be deleted
by the same user
who created
them or by the System Administrator.
The System Administrator
can also limit the number
of Guest
User IDS which a particular
User ID is
allowed to create.
MESSAGE LENGTH CONTROL
The System
Administrator
can set the maximum
Message
Length
in seconds
of each
incoming
message
for a given User ID, or messages
may be
unlimited
in length.
If a caller attempts
to leave a
message
longer than the maximum,
the system will
stop
recording
and
inform
the caller
that
the
maximum message length has been reached.
MESSAGE NOTIFICATION
Stratagy
allows
each
User ID to have
up to ten
different
programmable
notification
records.
The
System
Administrator
programs
the notification
records of each User ID with a specific notification
method such as lights, stutter dialtone, pagers, voice,
etc., for the times of the day and the days of the
week
and the repeat count and interval for retrying
that notification.
Each notification method is a flexible
dial string allowing the Stratagy system to be used
with almost any kind of PBX or notification
method
including cascade notification.
MULTIPLE DIRECTORY NAMES
Each User ID can have associated
with it up to two
different
names. These names are entered
into the
Stratagy system's automatic
directory by the System
Administrator.
Each User (Extension) may have more
than one User ID to improve the Automated
Directory
for commonly
misspelled
names.
The Automated
Directory can allow callers to determine
the correct
extension
for someone
by entering the DTMF digits
which correspond
to the first few letters of either one
of the two (or more) different names. Thus, normally,
the two different directory names will be the first and
last names of the user associated with each User ID.
NAME AND EXTENSION CONTROL
Normally,
a user may record a "spoken
name"-a
recording
of the user's name and extension.
The
System Administrator,
however,
can configure
User
IDS on an individual
basis so that a user cannot
record, or change the recorded name and extension.
If no name and extension
has been recorded
for a
User ID, then the Stratagy
system will play "User
ID..." followed by the number of that User ID.
PROGRAMMABLE
DIAL ACTIONS
The Stratagy
system will attempt
to dial the string
specified
in the Extension
field.
This string
may
consist simply of the extension number of the user, in
which
case Stratagy
will dial that extension
and
continue
processing
based on the results of that call
if not in the Do Not Disturb mode. But the extension
field may actually contain many more "programming
tokens"
which can have effects
ranging
from the
simple
(such as performing
a hook flash)
to the
complex
(accept
an incoming
fax for the current
user). These programming
tokens can be combined
by the System
Administrator
in a desired
way to
create
an almost
unlimited
number
of application
solutions.
REAL-TIME SCREEN INFORMATION
The Administrator's
Main Menu on each Stratagy 24
system shows, among
other things, the activity on
each audio port, the activity of any connected
fax
modems,
the amount
of free disk space, etc. The
Stratagy 24 system helps the System Administrator
better
understand
and manage
the system
as
changes occur. This information
is instantly updated
as long as the Main Menu is displayed.
RELAY PAGING
Relay
Paging
streamlines
Message
Notification
permitting
the caller to enter a phone number
while
the user's greeting
is being played.
The Stratagy
system still pages the user, but instead of displaying
the usual
information,
only the phone
number
entered by the caller is displayed
on the pager. The
System
Administrator
may enable
this feature
individually for each User ID. This allows the user to
return the call much sooner
by not calling into the
Stratagy system since no voice mail message is left.
REPORTS
The System Administrator
may generate
an almost
unlimited
number
of different
reports
of system
activity
and programming.
Reports
can contain
columns
representing
each of the fields of the User
screen, and they can cover either all or
a subset
of
User IDS in the system.
4-6
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