Toshiba Stratagy 4 Installation And Maintenance Manual page 209

STRATAGY 4/6/24 INSTALLATION AND MAINTENANCE MANUAL
SEPTEMBER 1994
APPENDIX B
CUSTOMIZATION EXAMPLES
1 INTRODUCTION
Using Stratagy, you can customize User IDs to record
messages from callers, provide information to callers, or
direct the flow of a call. With this type of flexibility, you
can define virtually any call handling method.
Stratagy provides reserved User ID mailboxes that have
common features pre-programmed, including future
delivery, guest defaults, and fax tone detect. In addition,
User IDS 7000
- 7014 provide pre-programmed fax
features that can be copied and used for defining User ID
records. Notify contains templates (e.g., message waiting
light control and pagers) you can use for defining User ID
Notify records.
This appendix provides examples of some of Stratagy's
capabilities. Each example provides detailed information,
including the assumptions, programming, and how it
works. For examples that use the Token Programming
Language, each token is defined.
Note that all the capabilities are available for the Stratagy
24, fax is not available for the Stratagy 4 and 6, and
serial access is not available for the Stratagy 4.
The examples are grouped by menu.
Users Menu examples:
n Fax back
n Confirming the number of digits entered by a caller
n Confirming digits entered by a caller
n Using a status User ID to check message count for
multiple User IDS
n System paging of a user for special callers
n Switching and maintaining languages
n Order shipment information
Notify Menu examples:
n Messa e waiting light control when light on and off
codes iffer %
4 Message waiting light control when light on and off
codes are the same
n Voice notification
H Notification to a pager
n Relay paging to a pager
n Emergency lists
Auto (Scheduling) Menu examples:
n Time of day greetings
n Holiday greetings - same day each year
n Holiday greetings - different day each year
n Extension change
II Unsupervised conferencing
2 USERS MENU EXAMPLES
The examples below provide information on
programming:
n
n
n
n
n
n
n
Fax back
Confirming the number of digits entered by a caller
Confirming digits entered by a caller
Using a status User ID to check message counts for
multiple User IDS
System paging of a user for special callers
Switching and maintaining languages
Order shipment information
2.1 FAX BACK
Here is an example of a simple fax back program. When
a caller enters the fax information User ID, you want to
ask his fax number, then fax a document to that number.
2.1.1 THE ASSUMPTIONS
For this example, the assumptions are:
fax information User ID: 800
fax file name: \faxes\faxl .dcx
dial 9 for an outside line
2.1.2 THE PROGRAMMING
Customize User ID 800 by defining the Users record and
recording the greeting.
Define the Users record to contain:
Extension: @ R(G1 ,%Sl)T(\faxes\faxl .dcx,"S,%Sl")
Access User Mode via telephone. Record:
greeting 7: "Please enter your fax phone number,
followed by the pound sign."
B-l