Konica Minolta bizhub C25 Service Manual page 361

20. FAX ERROR
(31) Error code: 004A
Definition Line energy over threshold last 60 sec. after MCF, and can not detect FSK or carrier
signal in ECM mode.
Solution 1.
2.
3.
4.
(32) Error code: 004B
Definition Can not detect correct FSK signal even through detected FSK tone within 6 sec.
Solution 1.
2.
3.
(33) Error code: 004C
Definition Handshake fail during re-train or between page in V.34 RX.
Solution 1.
2.
3.
(34) Error code: 004E
Definition Receive DCN signal after sending DIS in V.34.
Solution 1.
2.
(35) Error code: 004F
Definition Remote side disconnected after sending ANSam in V.8 phase.
Solution 1.
2.
3.
(36) Error code: 0050
Definition Can not receive any correct signal after sending CJ signal in V.8 phase.
Solution 1.
2.
3.
320
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Change the machine setting to ECM OFF, and then ask sender resend again.
Reduce the TX level of sender's machine.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Boost the TX level of sender's machine.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Change the machine setting to ECM OFF, and then ask sender resend again.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Ask sender resend the FAX again.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Change the machine setting to ECM OFF, and then ask sender resend again.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Check the line condition whether is too noisy, if necessary, please replace a new
telephone line or contact your telecom service provider.
Change the machine RX speed to V.17, and then ask sender resend again.
Print out the protocol report, and provide it to technical center, ask for analyzing
the information.
Field Service Ver. 1.1 May 2011