Received Fax Has Poor Print Quality - Lexmark MX310 User Manual

Troubleshooting
Action
Step 2
a
Load the original document faceup, short edge first into the
ADF tray or facedown on the scanner glass in the upper left
corner.
Notes:
•
Do not load postcards, photos, small items,
transparencies, photo paper, or thin media (such as
magazine clippings) into the ADF tray. Place these items
on the scanner glass.
•
The ADF indicator light comes on when the paper is
loaded properly.
b
Resend the fax job.
Can you send faxes?
Step 3
a
Check if the shortcut number is configured for the number that
you want to dial.
Note: As an alternative, you can dial the telephone number
manually.
b
Resend the fax job.
Can you send faxes?

Received fax has poor print quality

Action
Step 1
Ask the person who sent you the fax to:
a
Check if the quality of the original document is satisfactory.
b
Increase the fax scan resolution, if possible.
c
Resend the fax. There may have been a problem with the
quality of the telephone line connection.
Is the fax print quality satisfactory?
Yes No
The problem is Go to step 3.
solved.
The problem is Contact
solved. support.
Yes No
The problem is Go to step 2.
solved.
230
customer