Solving Fax Problems - Lexmark MX617 User Manual

Troubleshooting
Action
Step 3
a
Specify the paper size. Depending on your operating system,
specify the paper size in Printing Preferences or the Print
dialog.
b
Resend the print job.
Do copies print properly?

Solving fax problems

•
"Fax and e-mail functions are not set up" on page 306
•
"Caller ID is not shown" on page 307
•
"Cannot send or receive a fax" on page 307
•
"Can send but not receive faxes" on page 310
•
"Can receive but not send faxes" on page 310
•
"Received fax has poor print quality" on page 311
Fax and e-mail functions are not set up
Notes:
•
Before you troubleshoot, check if the fax cables are connected.
•
The indicator light is blinking red until you set up fax and e‑mail.
Action
a
From the home screen, navigate to:
> Settings > General Settings > Run initial setup > Yes >
Submit
b
Turn off the printer, and then turn it back on.
The "Select your language" screen appears on the printer
display.
c
Select a language, and then touch
d
Select a country or region, and then touch Next.
e
Select a time zone, and then touch Next.
f
Select Fax and E‑mail, and then touch Next.
Are fax and e‑mail functions set up?
.
Yes No
The problem is Contact
solved. support.
Yes No
The problem is Contact
solved. support.
306
customer
customer