Printer Problems - Gateway 910 Series System Manual

Printer problems

The printer will not turn on
Probable cause
The printer is not plugged in
The printer is not turned on
The printer is defective
The printer is turned on but will not print
Probable cause
The printer is not connected
to the server
The printer is not designated
as the default printer
The printer has not been
added.
The printer is not on-line
Solution
Make sure the power cable is plugged into a
working power source.
Make sure the printer's power switch is
depressed or set to the On position. If the
printer is on, the green power LED should be
illuminated.
Try another printer, if one is available.
Solution
Make sure the data cable is properly
connected between the printer and the server.
Check the connector and cable for bent or
broken pins.
If the printer that you are trying to print to is
not the default printer, make sure you have
selected it through the program's printer setup
function.
In the Printers window (Start | Settings |
Printers), double-click Add Printer. Follow the
on-screen instructions for adding the new
printer.
Make sure that the Ready light is on, or that
the "Ready" message appears on the readout.
Printer problems
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