Gateway 920 User Manual
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Gateway 920 User Manual

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  • Page 1 Gateway 920 Server user'sguide Customizing Troubleshooting...

  • Page 2: Table Of Contents

    Gateway Server Manager ........
  • Page 3 Telephone support ..........64 Before calling Gateway Technical Support ......64 Telephone support .
  • Page 4 Temperature sensor specifications ........85 Environmental specifications ......... . 86 Video specifications .

  • Page 6: Checking Out Your Gateway Server

    Checking Out Your Gateway Server Read this chapter to learn: ■ Where drives, ports, jacks, and controls are located ■ Where system board components are located ■ What help resources are available...

  • Page 7: Front

    Chapter 1: Checking Out Your Gateway Server Front CD or DVD drive USB ports Diskette drive Power button www.gateway.com...

  • Page 8: Back

    Back Power connector Release latch Microsoft Certificate of Mouse port Authenticity Keyboard port USB ports Serial port Parallel port Shipping Monitor port thumbscrew LAN jack Kensington lock slot Release latch Card retention System label cover thumbscrew Card retention cover www.gateway.com...

  • Page 9: System Board

    Chapter 1: Checking Out Your Gateway Server System board Main power Auxiliary power connector connector Memory Rear fan module slots connector Processor Third IDE slot connector Diskette drive connector Processor fan Front panel connector connector Front panel Primary IDE connector...

  • Page 10: Getting Help

    Use the Server Companion CD to access file utilities and documentation for your server and its components. For more information, see Using Your Server Companion Gateway Web site Gateway provides a variety of information on its Web site to help you use your server. Visit the Gateway Web site at support.gateway.com for: ■...
  • Page 11 Chapter 1: Checking Out Your Gateway Server www.gateway.com...

  • Page 12: Setting Up Your Server

    Setting Up Your Server Read this chapter to learn how to: ■ Use your server safely ■ Start and turn off your server ■ Restart (reboot) your server ■ Set up your operating system...

  • Page 13: Setting Up The Hardware

    Important Keep the server boxes and packing material in case you need to send the server to Gateway for service. If you return your server in different packaging, your warranty may be voided.

  • Page 14: Protecting From Power Source Problems

    You cannot run your server for an extended period of time while using only the UPS. Be sure to use a UPS with surge protection. To buy a UPS, contact Gateway Technical Support, Gateway Sales, visit accessories.gateway.com. For more information on contacting technical support, see “Telephone support”...

  • Page 15: Starting Your Server

    To start the server: Press the power button. Power button When the power It means... button LED is... Green The server is turned on. Orange The server is in Standby. The server is turned off. www.gateway.com...

  • Page 16: Understanding The Power-On Self-Test

    When you turn on your server, the power-on self-test (POST) routine checks the server memory and components. If POST finds any problems, the server displays error messages. Write down any error messages that you see, then see “Error messages” on page 68 “Beep codes” on page 71 for troubleshooting information. www.gateway.com...

  • Page 17: Turning Off Your Server

    If you routinely turn off your server (daily or weekly), do not unplug the server or use the On/Off switch on the UPS. Regularly cutting off all power to your server may cause the CMOS battery to fail prematurely. www.gateway.com...

  • Page 18: Setting Up The Operating System

    Setting up the operating system If you ordered your server with the operating system already installed by Gateway, it is completely installed and the basic settings are already configured. See your operating system’s documentation or online help for instructions on configuring advanced settings for your specific network.
  • Page 19 Chapter 2: Setting Up Your Server www.gateway.com...

  • Page 20: Maintaining Your Server

    Maintaining Your Server Read this chapter to learn how to: ■ Care for your server ■ Record the BIOS configuration ■ Manage your server and network...

  • Page 21: Caring For Your Server

    Glass cleaner ■ An aerosol can of air with a narrow, straw-like extension ■ Isopropyl alcohol ■ Cotton swabs ■ A tape drive cleaning cartridge (if a tape drive is installed) ■ A CD or DVD drive cleaning kit www.gateway.com...
  • Page 22 - OR - If your computer screen is not a flat panel display, use a soft cloth dampened with glass cleaner to clean the screen. Never spray cleaner directly onto the screen. www.gateway.com...
  • Page 23 If you use a tape drive to back up your files, regular maintenance will lengthen the life of the drive. To maintain the drive’s reliability: ■ Clean the drive monthly with the cleaning cartridge included with the drive. ■ Remove the tape from the drive whenever the drive is not in use. www.gateway.com...

  • Page 24: Preparing For System Recovery

    To record your BIOS configuration: Print the appendix for BIOS Settings in this guide. Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record the BIOS settings on your printout. www.gateway.com...

  • Page 25: System Administration

    Gateway Server Manager lets you manage multiple computers on a Windows network from a single window, then implement commands and policies across the network with a single action. With Gateway Server Manager, you can run system management tasks which are triggered by certain events or conditions.
  • Page 26 Passwords can be cleared. To clear the passwords, see “Bypassing the BIOS passwords” on page Type the password and press E , then type it again and press E NTER NTER Save your changes, then close the BIOS Setup utility. www.gateway.com...

  • Page 27: Using Your Server Companion Cd

    Chapter 3: Maintaining Your Server Using your Server Companion CD You can use your Server Companion CD to: ■ Install hardware drivers ■ Install programs ■ View server documentation Instructions for using the CD are provided in Using Your Server Companion www.gateway.com...

  • Page 28: Installing Components

    Replace the rear case fan ■ Replace the CMOS battery You must open your server case to install components. If you are not comfortable with these procedures, get help from a more experienced computer user or computer service technician, or contact Gateway Technical Support.

  • Page 29: Preparing To Install Components

    Is near a grounded outlet so you can test your server after installation ■ Is near a telephone (in case you need help from Gateway Technical Support). The telephone must be directly connected to a telephone jack and cannot be connected to your server.

  • Page 30: Preventing Static Electricity Discharge

    ■ Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. www.gateway.com...

  • Page 31: Opening The Server Case

    For more stability, place the server on its side. If your case has a shipping thumbscrew installed on the back, remove the screw, then push the cover release latches away from each other. Shipping thumbscrew www.gateway.com...
  • Page 32 Opening the server case Swing the side panel away from the case. www.gateway.com...

  • Page 33: Closing The Server Case

    Align the side panel’s front tabs into the case notches, then swing the side panel toward the case until the release latches snap into place. Set the case upright. Reconnect the power cord and all other cables. www.gateway.com...

  • Page 34: Installing Drives

    Before you install a drive, see the drive’s documentation for information on configuring the drive, setting drive jumpers, and attaching cables. ■ If you are installing a drive that requires a controller card, you must install the card before the drive will work. www.gateway.com...

  • Page 35: Installing A Cd, Dvd, Or Diskette Drive

    ATA100 drives, and drives connected to the third IDE connector should be ATA66 drives. To install a CD, DVD, or diskette drive: Follow the instructions in “Preventing static electricity discharge” on page Follow the instructions in “Opening the server case” on page www.gateway.com...
  • Page 36 If you are adding a new drive, press in on the two front cover release tabs, then swing the front cover away from the server and remove the cover. Press the drive bay face plate release tab, then swing the faceplate away from the front cover and remove the face plate. www.gateway.com...
  • Page 37 Remove the shield for the bay into which you are installing the new drive. Shields If you are replacing a drive, disconnect the drive cables. If there is a shipping thumbscrew installed next to the drive release latch, remove the thumbscrew. Shipping thumbscrew www.gateway.com...
  • Page 38 If you are replacing a drive, slide it forward and out of the drive bay. Set any jumpers on the new drive. See the drive’s documentation for further instructions. Slide the new drive into the drive bay. Move the release latch to the right about ¼ inch (6 mm). www.gateway.com...
  • Page 39 Align the drive’s screw holes with the release latch’s locking tabs. Locking tabs Drive screw holes Slide the drive release latch toward the front of the case until the lock icon is visible. Lock icon Follow the instructions in the drive’s documentation to connect the drive cables. www.gateway.com...

  • Page 40: Installing A Hard Drive

    “Preventing static electricity discharge” on page Follow the instructions in “Opening the server case” on page If you are replacing a hard drive, disconnect the old drive’s cables. Slide the drive release latch toward the open side of the case. www.gateway.com...
  • Page 41 If you are replacing a hard drive, slide the old drive out of the drive bay. Set any jumpers on the new drive. See the drive’s documentation for further instructions. Slide the new drive in, then slide the release latch toward the inside of the case. www.gateway.com...
  • Page 42 Installing drives Follow the instructions in the drive’s documentation to connect the drive cables. Follow the instructions in “Closing the server case” on page www.gateway.com...

  • Page 43: Installing Memory

    Your server uses PC2100 DDR SDRAM registered ECC DIMM memory. The following illustration shows the location of the memory modules on the system board. Warning Use only PC2100 DDR SDRAM registered ECC DIMM memory modules. Memory module slots www.gateway.com...
  • Page 44 Turn on the server. Make sure that the server turns on and that the operating system loads completely. Restart your server and open the BIOS Setup utility. Verify the amount of memory installed with the listed in the Main menu. System Memory www.gateway.com...

  • Page 45: Installing Pci Expansion Cards

    Follow the instructions in “Opening the server case” on page If you are replacing a card, disconnect any cables that are attached to the old card. Remove the thumbscrew that secures the expansion card retention cover to the server case. Thumbscrew www.gateway.com...
  • Page 46 Push the retention cover in, then tighten the thumbscrew. Connect any cables to the card. For more information, see the card’s documentation. Follow the instructions in “Closing the server case” on page See the card’s documentation for software installation instructions. www.gateway.com...

  • Page 47: Replacing The Processor

    To replace the processor: Install the most current BIOS version. For more information, see “Updating the BIOS” on page Follow the instructions in “Preventing static electricity discharge” on page Follow the instructions in “Opening the server case” on page www.gateway.com...
  • Page 48 The heat sink mounting paste may harden over time and hold the heat sink securely to the processor. If removing the heat sink also pulls the processor out of the processor socket, the processor should still be undamaged. Continue with the procedure. www.gateway.com...
  • Page 49 Place the heat sink on the processor, then press the heat sink locking levers down until they click into place. Plug the heat sink’s cooling fan into the system board. Follow the instructions in “Closing the server case” on page www.gateway.com...

  • Page 50: Replacing The Power Supply

    “Opening the server case” on page Disconnect the power supply cables from all components, noting their locations and orientation. (You will reconnect the cables after you install the new power supply.) Pull the power supply retention clip away from the power supply. www.gateway.com...
  • Page 51 Install the new power supply, then press the retention clip back against the case. Reconnect the power supply cables. Follow the instructions in “Closing the server case” on page www.gateway.com...

  • Page 52: Replacing The System Board

    Disconnect the power and data cables from the system board, noting their locations and orientation. (You will reconnect the cables after you install the new board.) Make sure that you disconnect the intrusion switch cable. Intrusion switch connector Thumbscrew Remove the system board’s thumbscrew. www.gateway.com...
  • Page 53 Important The new system board must have special standoffs ( pem studs ) mounted on the bottom of the board. If necessary, use the standoffs from the original system board. Lock the system board into place with the thumbscrew. www.gateway.com...
  • Page 54 Follow the instructions in “Closing the server case” on page Turn on your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Check BIOS settings to make sure that they detect the server’s new hardware, then save your changes (if any) and close the BIOS Setup utility.

  • Page 55: Replacing The Case Fan

    “Opening the server case” on page Unplug the case fan from the system board. Rear fan connector Use a narrow tool, such as a small screwdriver, to push each of the four fan mounting rivets and sleeves out toward the back of the case. www.gateway.com...
  • Page 56 Hold the new fan in place while you push the fan’s rivet sleeves into the fan from the outside of the case, then push the rivets into the sleeves. Reconnect the case fan to the system board. Follow the instructions in “Closing the server case” on page www.gateway.com...

  • Page 57: Replacing The Cmos Battery

    BIOS Settings in this guide. Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record the BIOS settings on your printout, then close the utility. Turn off your server, then follow the instructions in “Preventing static...
  • Page 58 Follow the instructions in “Closing the server case” on page Turn on the server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Restore any BIOS settings that you wrote down in Step Save all your settings and close the BIOS Setup utility.
  • Page 59 Chapter 4: Installing Components www.gateway.com...

  • Page 60: Using The Bios Setup Utility

    Using the BIOS Setup Utility Read this chapter to learn how to: ■ Open the BIOS Setup utility ■ Update the BIOS ■ Reset the BIOS settings to their factory defaults ■ Bypass the BIOS passwords...

  • Page 61: Opening The Bios Setup Utility

    “BIOS Settings” on page To open the BIOS Setup utility: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. When you select menu items, the Item Specific Help box on the right side of the screen displays specific information about the selection.

  • Page 62: Updating The Bios

    Download the BIOS update from support.gateway.com. Restart your server. Press F2 when the Gateway logo screen appears during startup. Record any custom BIOS settings on your printout. Follow the instructions in the self-extracting BIOS update file. Enter any custom BIOS settings you recorded in...
  • Page 63 Close the case, reconnect the power cord and all other cables, then turn on the server. When the Gateway Logo screen appears, press F2 to open the BIOS Setup utility. In the BIOS Setup utility, go to the appropriate menus and select any BIOS fields you want to change.

  • Page 64: Resetting The Bios

    Print the appendix for BIOS Settings in this guide. Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record any custom BIOS settings on your printout. Follow the instructions in “Preventing static electricity discharge” on...
  • Page 65 Turn off the server, disconnect the power cord, and remove the side panel again. Remove the jumper from pins 3-4 of jumper J13 and place it over just one of the pins for storage. Close the case, reconnect the cords, then turn on the server. www.gateway.com...

  • Page 66: Bypassing The Bios Passwords

    Place the jumper across pins 1-2 of jumper J13. Jumper pins 1-2 Close the case, then reconnect the power cord, monitor, and keyboard. For more information, see “Closing the server case” on page www.gateway.com...
  • Page 67 Turn on the server. You can now open the BIOS Setup utility or perform other server tasks. If you want to change the passwords, press F2 when the Gateway logo screen appears. When the BIOS Setup utility opens, you can clear or change the passwords, or change other BIOS settings.

  • Page 68: Troubleshooting

    Troubleshooting Read this chapter to learn how to: ■ Get telephone support and training ■ Interpret error messages and codes ■ Troubleshoot If the suggestions in this chapter do not correct the problem, see “Telephone support” on page 64 for more information about how to get help.

  • Page 69: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it following the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

  • Page 70: Telephone Support

    Telephone support Telephone support Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description How to reach...

  • Page 71: Tutoring And Training

    Chapter 6: Troubleshooting Tutoring and training Gateway's Technical Support professionals cannot provide hardware and software training. Instead, Gateway recommends the following training resources. Resource Service description For more information In-store training Our friendly and knowledgeable software www.gateway.com/country at Gateway trainers can teach you how to use the...

  • Page 72: Safety Guidelines

    Liquid has been spilled into your server ■ Your server was dropped ■ The case was damaged ■ Instead, unplug your server and contact a qualified computer technician. If your server was damaged during shipment from Gateway, contact Gateway Technical Support. www.gateway.com...

  • Page 73: Error Messages

    Invalid configuration information ■ Restart your server, then press and hold F2 to open the BIOS Setup utility. Make sure that the settings are correct. ■ Reset the BIOS. For more information, see “Resetting the BIOS” on page www.gateway.com...
  • Page 74 System Event Log Full ■ Clear the event log. To clear or view the event log, restart your server, then press and hold F2 to open the BIOS Setup utility. Select the menu, Advanced then select the menu. Event Log Control www.gateway.com...

  • Page 75: Troubleshooting

    ■ If an error message appears on the screen, write down the exact message before calling Gateway Technical Support. ■ Restart your server, then press and hold F2 to open the BIOS Setup utility.

  • Page 76: Beep Codes

    Beeps Description Troubleshooting steps The memory refresh circuitry on the Reseat the memory or replace with modules system board is faulty. you know are good. Parity error in the first 64 KB of Same as for 1 beep. memory. www.gateway.com...

  • Page 77: Bios

    Same as for 4 beeps. RAM failed. The external cache is faulty. Same as for 4 beeps. BIOS The settings in the BIOS Setup utility are not retained ■ Replace the CMOS battery. For more information, see “Replacing the CMOS battery” on page www.gateway.com...

  • Page 78: Cd Or Dvd Drive

    For more information, see “Installing a CD, DVD, or diskette drive” on page The diskette drive LED is lit continuously ■ Remove the diskette from the drive. If the light stays on, try restarting your server. www.gateway.com...

  • Page 79: Expansion Cards

    For more information, see “Installing a hard drive” on page ■ If your server has been subjected to static electricity or physical shock, you may need to reinstall the operating system. www.gateway.com...
  • Page 80 Make sure that the power cable and SCSI cable are attached securely to the drive. ■ Make sure that the last device on the SCSI cable is correctly terminated. For more information about SCSI device configurations, see the device’s documentation. ■ Use a different SCSI cable. www.gateway.com...

  • Page 81: Internet

    GWScan can also repair some errors that may develop on IDE hard drives. To download the GWScan utility: Search for the utility at support.gateway.com. For information about ■ how to use GWScan, go to: ftp://ftp.gateway.com/pub/hardware_support/drivers/...

  • Page 82: Keyboard

    Contact your telephone service to get the correct code to temporarily disable the service. Also make sure that the modem dialing properties are set correctly. www.gateway.com...
  • Page 83 Your 56K modem does not connect at 56K Current FCC regulations restrict actual data transfer rates over public telephone lines to 53K. Other factors, such as line noise, telephone service provider equipment, or ISP limitations, may lower the speed even further. www.gateway.com...

  • Page 84: Monitor

    Make sure that: ■ The monitor is not positioned too close to another monitor, electric fan, or fluorescent light. ■ You demagnetize the screen using the monitor’s degauss feature. For more information on degauss, see the monitor’s documentation. www.gateway.com...

  • Page 85: Power

    The short beeps indicate the server has encountered some type of error. “Beep codes” on page Processor Your server does not recognize a new processor ■ Make sure that the processor is fully seated in its socket. The processor should be recognized automatically if it is installed correctly. www.gateway.com...

  • Page 86: A Server Specifications

    Server Specifications The following specifications are for the standard configuration. Your server may contain optional equipment. All specifications are subject to change.

  • Page 87: System Specifications

    ■ CD-ROM, CD-R, or DVD-ROM (standard) ■ Power supply 250 W ATX power connector Operating Supports Windows 2000 Server, Windows Server 2003 systems Compatible with: Windows NT ■ Novell NetWare 6 ■ Certifications FCC Class B ■ ■ ■ www.gateway.com...

  • Page 88: System Board Specifications

    32-bit/33 MHz PCI interface ■ 10/1001000 Ethernet ■ Super I/O National Semiconductor PC87414 LPC interface ■ Diskette ■ PS/2 keyboard and mouse ■ Parallel port (ECP/EPP) ■ Serial port ■ Flash BIOS AMD AM29F004BT-70 ■ 4 MB-64KB × 8 ■ www.gateway.com...

  • Page 89: Hardware Monitor Specifications

    Maximum Value Minimum Value 1.312V 1.150V Vcc 12V 13.187V 10.750V Vcc 5V 5.486V 4.498V Vcc 3.3V 3.457V 3.130V Vcc 2.5V 2.874V 2.444V CPU Vcore (1.5V) 1.565V 1.367V Maximum Value Minimum Value CPU fan 1200 RPM System fan 2 1200 RPM www.gateway.com...

  • Page 90: Temperature Sensor Specifications

    Varies depending on CPU specifications CPU temperature 32°F (0°C) Intel P4 1.8 GHz 171°F (77°C) Intel P4 1.9 GHz 167°F (75°C) Intel P4 2.0 GHz 154°F (68°C) Intel P4 2.2 GHz 156°F (69°C) Intel P4 2.4 GHz 158°F (70°C) System temperature 158°F (70°C) www.gateway.com...

  • Page 91: Environmental Specifications

    Non-operating: 95% relative (non-condensing) at 86° F (30° C) Shock Operating: 2.0 g, 11 msec, ½ sine Packaged: Operational after 30-inch free fall (cosmetic damage might occur) AC input power 100-120 V~, 6.5 A, 50/60 Hz 220-240 V~, 3.5 A, 50/60 Hz www.gateway.com...

  • Page 92: Video Specifications

    Resolution 640 × 480 × × × × × × × × × × 800 × 600 1024 × 768 × × × × × 1280 × 1024 × × × × 1600 × 1200 × × × × www.gateway.com...

  • Page 93: Electronic Specifications

    Interrupt Controller 1 0032h - 0033h 0034h - 0035h Interrupt Controller 1 0036h - 0037h 0038h - 0039h Interrupt Controller 1 003Ah - 003Bh 003Ch - 003Dh Interrupt Controller 1 003Eh - 003Fh 0040h - 0043h Programmable Timers 0044h - 004Fh www.gateway.com...
  • Page 94 0094h Video Display Controller 00A0h - 00A1h Interrupt Controller 2 00A4h - 00A15 Interrupt Controller 2 00A8h - 00A19 Interrupt Controller 2 00Ach - 00Adh Interrupt Controller 2 00B0h - 00B1h Interrupt Controller 2 00B2h Advanced Power Management Control www.gateway.com...
  • Page 95 Secondary IDE/Diskette 0378h - 037Fh Parallel Port 2 03B4h - 03Bah Monochrome Display Port 03BCh - 03BFh Parallel Port 1 (Primary) 03C0h - 03CFh Video Display Controller 03D4h - 03DAh Color Graphics Controller 03E8h - 03EFh Serial Port A www.gateway.com...

  • Page 96: Memory Map

    128 KB Video or SMM memory 0C0000h and 0DFFFFh 128 KB Expansion card BIOS and buffer area 0E0000h to 0FFFFFh 128 KB System BIOS 0E0000h to 0EFFFFh 2 MB Extended system BIOS FC000000h to FFFFFFFFh 64 MB PCI memory space www.gateway.com...

  • Page 97: Interrupts

    SSU option does not make the interrupt available. Interrupt (IRQ) Description 8254 timer Keyboard controller Cascade Serial port Serial port [Unassigned] Diskette controller Parallel Real-time clock ACPI SCI Third IDE Mouse controller System interrupt/FERR Primary IDE Secondary IDE www.gateway.com...

  • Page 98: Pci Interrupt Routing

    ISA IO APIC IRQ 7 INTIN 8 ISA IO APIC IRQ 8 INTIN 9 ISA IO APIC IRQ 9 INTIN 10 ISA IO APIC IRQ 10 INTIN 11 ISA IO APIC IRQ 11 INTIN 12 ISA IO APIC IRQ 12 www.gateway.com...
  • Page 99 Slot 4 INTB# & INTD# INTIN 11 PCI IO APIC Slot 5 INTA# & INTC# INTIN 12 PCI IO APIC Slot 5 INTB# & INTD# INTIN 13 PCI IO APIC INTIN 14 PCI IO APIC INTIN 15 PCI IO APIC www.gateway.com...

  • Page 100: Additional Specifications

    For more information about your server, such as memory size, hard drive size, and processor type, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server. www.gateway.com...
  • Page 101 Appendix A: Server Specifications www.gateway.com...

  • Page 102: B Bios Settings

    For a complete list of viewable BIOS settings, run the BIOS Setup utility. To view all BIOS settings: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Select menus and submenus to display setting information.
  • Page 103 Secondary IDE Slave Hard Disk Write Protect Tertiary IDE Channel mode IDE Configuration: Type Primary IDE Master LBA/Large Mode Block Mode PIO Mode DMA Mode S.M.A.R.T. 32Bit Data Transfer ARMD Emulation Type IDE Configuration: Type Secondary IDE Master LBA/Large Mode www.gateway.com...
  • Page 104 32Bit Data Transfer ARMD Emulation Type IDE Configuration: Floppy A Floppy Configuration On-Board Devices On-Board LAN Configuration On-Board PCI VGA PCIPnP Legacy USB Support Configuration PCI Slot-1 IRQ Preference PCI Slot-2 IRQ Preference PCI Slot-3 IRQ Preference PCI Slot-4 IRQ Preference www.gateway.com...
  • Page 105 Current System Temp. Current CPU Fan Speed Current System Fan 1 Speed Current System Fan 2 Speed System Health Monitoring Hardware: Voltage Monitoring Vcc 12V Vcc 5V Vcc 3.3V Vcc 2.5V CPU Vcore LAN 1.5V Vcc 5V Standby Vcc 3.3V Standby www.gateway.com...
  • Page 106 1st Boot Device 2nd Boot Device 3rd Boot Device Hard Disk Drives 1st Hard Drive 2nd Hard Drive Removable Removable Dev Devices ATAPI CD or DVD 1st ATAPI CD or DVD ROM ROM Drives Security Supervisor Password User Password www.gateway.com...
  • Page 107 Appendix B: BIOS Settings www.gateway.com...

  • Page 108: C Safety, Regulatory, And Legal Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 109 The system was dropped or the cabinet is damaged. ■ The system performance changes. Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities.

  • Page 110: Regulatory Compliance Statements

    (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
  • Page 111 Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. www.gateway.com...
  • Page 112 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. www.gateway.com...
  • Page 113 Appendix C: Safety, Regulatory, and Legal Information Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products”...
  • Page 114 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.
  • Page 115 Appendix C: Safety, Regulatory, and Legal Information www.gateway.com...

  • Page 116: Index

    Index Security menu settings accessories troubleshooting safety precautions viewing settings add-in card Boot menu see card BIOS Setup utility adding see installing addresses card installing administrator password replacing see supervisor password retention cover Advanced menu slot location BIOS Setup utility troubleshooting case closing...
  • Page 117 Gateway troubleshooting Learn@Gateway documentation Learning Libraries Gateway Web site stores Server Companion CD Technical Support drivers Web address installing Web site drives Gateway Server Manager...
  • Page 118 Gateway Server Manager PCI card general guidelines power supply recording BIOS configuration processor master boot record system board memory Internet connection installing...
  • Page 119 monitor source problems cleaning static electricity port troubleshooting troubleshooting uninterruptible power supply (UPS) motherboard see system board power supply mouse port installing replacing uninterruptible network jack power-on self-test NIC jack processor non-technical support fan connector Accounting heat sink Sales installing Warranty location replacing...
  • Page 120 Technical Support slots tips before contacting card telephone support memory temperature sensor specifications processor training specifications electronic classroom environmental Gateway Learning Libraries finding Learn@Gateway hardware monitor troubleshooting system add-in card system board battery temperature sensor beep codes video BIOS static electricity...
  • Page 121 SCSI drive technical support telephone support video turning off server turning on server uninterruptible power supply (UPS) updating BIOS USB port connector location user password utilities BIOS Setup VGA port video Web site Gateway...
  • Page 122 A MAN 920 SYS GDE R4 10/03...

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