Verifying Your Configuration; Troubleshooting Guidelines; Troubleshooting The Battery Installation - Gateway 910 Series System Manual

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Verifying your configuration

If your server is not operating correctly, the BIOS may contain an invalid

configuration parameter. Open the BIOS Setup utility and check your

configuration settings. (See "Using the BIOS Setup Utility" on page 57.)

As you troubleshoot your server, keep the following guidelines in mind:

Never remove the cover while the computer is turned on.

Do not attempt to open the monitor. Even if the power is disconnected,

stored energy in the monitor components can inflict a painful or harmful

shock.

If a peripheral device does not work, make sure that all connections are

secure.

If you see an error message on the screen, write it down, word for word.

You may be asked about it when calling Gateway Technical Support.

Only qualified personnel should open the server for maintenance.

If you are qualified to maintain the server yourself, make sure you are

properly grounded before opening the server chassis. See "Preventing

static electricity discharge" on page 15 for more information on

preventing electrostatic damage to the server.

If you have problems after installing a new battery, try each of the items listed

below, restarting the server after each try.

Turn off the server and make sure that all exterior cables are attached

and secured to the correct connectors.

Make sure that all power switches are on. If the server is plugged into a

power strip or surge protector, make sure it is turned on also.

Enter the BIOS Setup utility and compare the settings on the screen with

your notes. Correct any discrepancies.

Troubleshooting

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