Gateway 980 User Manual
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Gateway 980 User Manual

Gateway 980 User Manual

Gateway server user manual
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Summary of Contents for Gateway 980

  • Page 2: Table Of Contents

    Converting to a rackmount server ........10...
  • Page 3 Telephone support ..........96 Before calling Gateway Technical Support ......96 Telephone support .
  • Page 4 A Server Specifications System specifications ..........100 System board specifications .

  • Page 6: Checking Out Your Gateway Server

    Checking Out Your Gateway Read this chapter to learn: ■ Where drives, ports, jacks, and controls are located ■ Where system board components are located ■ What help resources are available Server...

  • Page 7: Front

    Chapter 1: Checking Out Your Gateway Server Front Cover release latch Key lock www.gateway.com CD drive Diskette drive Cover release latch Additional drive bays Power button Reset button Power indicator Hard drive indicator USB ports...
  • Page 8 Front Hot-swap drives www.gateway.com...

  • Page 9: Back

    Chapter 1: Checking Out Your Gateway Server Back Mouse port Keyboard port USB ports Serial port Parallel port Monitor port LAN jack (RJ-45) System board thumbscrew www.gateway.com Power connector Power connector Rear fan Card retention cover lever Kensington lock slot...

  • Page 10: Interior

    Interior Interior Cable clip SCSI backplane Card retention Full-length card Cable clip cover release retention clip Rear fan latch Hot-swap bay fan PCI card fan www.gateway.com...

  • Page 11: System Board

    Chapter 1: Checking Out Your Gateway Server System board Left side Processor 1 Processor 2 connector 64-bit PCI card 32-bit PCI card Rear fan slots slot www.gateway.com...

  • Page 12: Right Side

    Memory module slots Voltage regulator slot 2 Diskette drive connector Primary IDE connector Secondary IDE connector Intrusion switch connector SCSI 2 connector SCSI 1 connector Hot-swap bay fan connector CMOS battery Configuration jumper JP7 PCI card fan connector www.gateway.com System board...

  • Page 13: Getting Help

    Use the Server Companion CD to access file utilities, Windows 2000 Server drivers, and documentation for your server and its components. For more information, see Gateway Web site Gateway provides a variety of information on its Web site to help you use your server. Visit the Gateway Web site at ■...

  • Page 14: Setting Up Your Server

    Setting Up Your Read this chapter to learn how to: ■ Use your server safely ■ Start and turn off your server ■ Restart (reboot) your server ■ Set up the operating system Server...

  • Page 15: Setting Up The Hardware

    UPS, or wall outlet that is appropriate for the supplied AC power cords. Keep the server boxes and packing material in case you need to send the server to Gateway for service. If you return your server in different packaging, your warranty may be voided.

  • Page 16: Protecting From Power Source Problems

    Surge protectors During a power surge, the voltage level of electricity coming into your server can increase to far above normal levels and cause data loss or server damage. Protect your server and peripheral devices by connecting them to a surge protector, which absorbs voltage surges and prevents them from reaching your server.
  • Page 17 Most servers can handle this variation, called line noise, without problems. However, some electrical sources include more line noise than normal. Line noise can also be a problem if your server is located near, or shares a circuit with, a device that causes electromagnetic interference, such as a television or a motor.

  • Page 18: Starting Your Server

    Starting your server Before you start your server for the first time: ■ Make sure that the server and monitor are plugged into a power outlet or surge protector and that the surge protector (if you are using one) is turned ■...

  • Page 19: Understanding The Power-On Self-Test

    ■ surge protector (if you are using one) is plugged in and turned on. Make sure that the monitor is connected to the server, plugged into ■ the power outlet or surge protector, and turned on. You may also need to adjust the monitor’s brightness and contrast controls.

  • Page 20: Turning Off Your Server

    Turning off your server Every time you turn off your server, first shut down the operating system. You may lose data if you do not follow the correct procedure. To turn off the server: See the operating system’s documentation or online help for instructions on shutting down the operating system.

  • Page 21: Setting Up The Operating System

    Setting up the operating system If you ordered your server with the operating system already installed by Gateway, it is completely installed and the basic settings are already configured. See your operating system’s documentation for instructions on configuring advanced settings for your specific network.

  • Page 22: Maintaining Your Server

    Maintaining Your Read this chapter to learn how to: ■ Care for your server ■ Record the BIOS configuration ■ Manage your server and network Server...

  • Page 23: Caring For Your Server

    Avoid dusty or dirty work environments. Dust and dirt can clog the internal mechanisms and can cause the server to overheat. Cleaning your server Keeping your server clean and the vents free from dust helps keep your server performing at its best. Your server cleaning kit could include: ■...

  • Page 24: Cleaning Tips

    If you spill liquid on the keyboard, turn off your server and turn the keyboard upside down to let the liquid drain. Let the keyboard dry completely before trying to use it again.
  • Page 25 If you use a tape drive to back up your files, regular maintenance will lengthen the life of the drive. To maintain the drive’s reliability: ■ Clean the drive monthly with the cleaning cartridge included with the drive. ■ Remove the tape from the drive whenever the drive is not in use. www.gateway.com...

  • Page 26: Preparing For System Recovery

    To record your BIOS configuration: Print the appendix for Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record the BIOS settings on your printout.

  • Page 27: System Administration

    Gateway Server Manager lets you manage multiple computers on a Windows network from a single window, then implement commands and policies across the network with a single action. With Gateway Server Manager, you can run system management tasks which are triggered by certain events or conditions.
  • Page 28 User password The supervisor password must be set up before a user password can be set. To control access to the server, set a user password. The supervisor can set the level of access granted to the user password. The user password access levels are: No Access.

  • Page 29: Using Your Server Companion Cd

    Chapter 3: Maintaining Your Server Using your Server Companion CD You can use your Server Companion CD to: ■ Install hardware drivers ■ Install programs ■ View server documentation Instructions for using the CD are provided in Using Your Server Companion...

  • Page 30: Installing Components

    Replace case fans ■ Replace the CMOS battery You must open your server case to install components. If you are not comfortable with these procedures, get help from a more experienced computer user or computer service technician, or contact Gateway Technical Support.

  • Page 31: Preparing To Install Components

    Is near a grounded outlet so you can test your server after installation ■ Is near a telephone (in case you need help from Gateway Technical Support). The telephone must be directly connected to a telephone jack and cannot be connected to your server.

  • Page 32: Preventing Static Electricity Discharge

    ■ Wear a grounding wrist strap (available at most electronics stores) and attach it to a bare metal part of the server. You can also touch a bare metal surface on the back of the server with your finger. Warning To prevent risk of electric shock, do not insert any object into the vent holes of the power supply.

  • Page 33: Opening The Server Case

    Warning To open the server case: Follow the instructions in page Turn off the server, then unplug the power cords and all other cables connected to the server. Warning For correct cooling and air flow, always reinstall the side panel and the air duct (if included) before you turn on the server.
  • Page 34 Unlock the front cover. Release latch Lock Press the two front cover release latches, then pull the cover away from the server. For more stability, place the server on its side. www.gateway.com Opening the server case Release latch...
  • Page 35 Chapter 4: Installing Components Loosen the three captive thumbscrews that secure the side panel to the server. Slide the side panel toward the front of the case about ½ inch, then lift the panel away from the server. Thumbscrews www.gateway.com...
  • Page 36 Opening the server case If your server has an air duct, pull the tab on the right until it releases the duct from the server, then lift the duct away from the server. www.gateway.com...

  • Page 37: Closing The Server Case

    Make sure that all of the internal cables are arranged inside the case so they will not be pinched when you close the case. Replace the air duct if one came with your server. Align the side panel’s top and bottom tabs into the case notches, then slide the side panel toward the back of the case until the back of the side panel is flush with the back of the case.
  • Page 38 Align the notch in the bottom of the front cover with the rail on the front of the case, then swing the cover against the case. Lock the front cover. Reconnect the power cords and all other cables. www.gateway.com Closing the server case...

  • Page 39: Installing Drives

    Your server’s basic configuration includes one CD drive and one 3.5-inch diskette drive. Your server also has two additional 5.25-inch drive bays. Your server can have up to eight SCSI hard drives in the hot-swap bay behind the front access door.

  • Page 40: Installing An Ide Drive

    Use these instructions to install or replace a diskette, CD, hard drive, or tape drive. To install a 5.25-inch drive: Follow the instructions in page Follow the instructions in “Preventing static electricity discharge” on “Opening the server case” on page www.gateway.com Installing drives...
  • Page 41 If you are adding a new drive, press and hold the two locking clips against the bay’s 3.5-inch drive adapter, then pull it out of the server. Press the drive bay face plate release tabs inward, then pull the face plate away from the front cover.
  • Page 42 Installing drives If you are adding a 3.5-inch hard drive, use the screws that came with your IDE hard drive to secure the drive to the 3.5-inch drive adapter. IDE hard drive screws IDE hard drive screws - OR - www.gateway.com...
  • Page 43 Screws for mounting onto most tape drives are stored in the case near the full-length card retention clips. Go to Step If you are replacing a drive, disconnect the old drive’s cables. screw www.gateway.com Mounting rail screw Mounting rail screw Tape drive...
  • Page 44 If you are removing a drive from one of the top two bays, first remove the 3.5-inch diskette drive so you can reach the 5.25-inch drive’s release latch. Press the old drive’s release latches against the drive, then pull the drive out of the bay. www.gateway.com Installing drives...
  • Page 45 Set any jumpers on the new drive. See the drive’s documentation for further instructions. Slide the new drive into the drive bay until the drive rails snap into place. Screw Screw Tape drive screws www.gateway.com...
  • Page 46 Connect the drive cables. For more information, see the drive’s documentation. Follow the instructions in “Closing the server case” on page www.gateway.com Installing drives...

  • Page 47: Installing A Scsi Hard Drive

    Chapter 4: Installing Components Installing a SCSI hard drive Use this procedure to add or replace hard drives in the hot-swap bay. Your server supports up to eight 1-inch high 3.5-inch SCA SCSI hard drives. You can purchase additional SCSI drives through your Gateway sales representative.
  • Page 48 Match the software’s SCSI ID for the failed drive with the SCSI ID number to the left of the hot-swap bays. Pull the drive tray’s lever away from the server, then pull the tray straight out of the server.
  • Page 49 Make sure that the tray’s release lever is open, then slide the new drive into the empty hot-swap bay. Close the drive’s release lever. Step www.gateway.com...

  • Page 50: Installing Memory

    Installing memory When you upgrade your server memory, make sure that you install the correct type of memory module for your server. Your server uses PC2100 DDR SDRAM registered ECC DIMM memory. The following illustration shows the location of the memory modules on the system board.
  • Page 51 Follow the instructions in Turn on the server. Make sure that the server turns on and that the operating system loads completely. Restart your server and open the BIOS Setup utility. Verify the listed in the Main menu.

  • Page 52: Installing Pci Expansion Cards

    Installing PCI expansion cards Your server uses the PCI-X bus. Use the following chart to determine the PCI slot you should install your expansion card into. PCI slot Description Always runs at 64-bit/66 MHz. Supports 32-bit and 64-bit cards, 3.3 V or universal.
  • Page 53 - OR - If you are adding a full-length card to an empty expansion slot, pull back on the card retention clip for that slot. “Preventing static electricity discharge” on “Opening the server case” on page www.gateway.com...
  • Page 54 Touching the contacts can cause electrostatic damage to the card. Press the new card into the expansion slot. You can slightly seesaw the card end-to-end to help insert the card, but do not bend the card sideways. Installing PCI expansion cards www.gateway.com...
  • Page 55 Card retention - OR - Press on the card retention cover lever on the back of the server until the lever is flush with the back of the case. If you are installing a full-length card, press down on the card retention clip to secure the end of the card.
  • Page 56 Connect any cables to the card. For more information, see the instructions in the card’s documentation. Follow the instructions in See the card’s documentation for software installation instructions. Installing PCI expansion cards “Closing the server case” on page www.gateway.com...

  • Page 57: Installing A Processor

    Installing a processor The server is compatible with Intel server automatically detects the processors each time you turn on the server. Whenever you install new processors, you should first install the most current version of the BIOS. For more information, see...
  • Page 58 - OR - If your server has a heat sink with a fan, press down on the heat sink locking lever on each side, push them slightly away from the heat sink, then lift the levers out of the way. Unplug the heat sink’s fan from its connector on the system board.
  • Page 59 If you install two processors onto the system board, the processors can be different speeds. Both processors will run at the lower of the two speeds. www.gateway.com...
  • Page 60 If you have installed a new processor into the lower (processor 2) slot for the first time, you also need to install a voltage regulator for the processor. If you ordered the processor from Gateway, it came with a new voltage regulator. For instructions on installing a voltage regulator, see a voltage regulator”...

  • Page 61: Installing A Voltage Regulator

    If you are replacing a voltage regulator, on each end of the voltage regulator support bracket, pinch the sides together, then lift the bracket away from the server. You may need to first remove a heat sink or some memory modules in order to access the sides of the support bracket.

  • Page 62: Replacing The Power Supply

    Your server uses hot-swappable redundant power supplies. If one of the two power supplies fails, the other power supply supports the server while you replace the failed power supply. You do not need to turn off the server or disconnect peripheral devices to replace a failed power supply.
  • Page 63 Examine the LED indicators on the back of each power supply to identify the failed power supply. The power supply has failed if the center LED indicator is on. Server is turned on Fault in power supply (center LED) Power supply is connected to AC power source www.gateway.com...
  • Page 64 While pressing the power supply’s lever release latch, pull the lever away from the server. Pull the power supply straight out of the server. Slide the new power supply into the power supply bay as far as it will go, then swing the lever up until it snaps into place.

  • Page 65: Replacing The Scsi Backplane

    Chapter 4: Installing Components Replacing the SCSI backplane Your server has two hot-swap cages that can each hold four SCSI drives. Each hot-swap cage is connected to a SCSI backplane. The pictures in this procedure show replacing the upper SCSI backplane. The other backplane can be replaced in the same manner.
  • Page 66 Replacing the SCSI backplane Slide the hot-swap cage out about two inches from the case. www.gateway.com...
  • Page 67 Chapter 4: Installing Components From inside the case, remove the power, SCSI, and manageability cables from the backplane. The manageability cable connector is visible after removing the SCSI and power cables. Remove the hot-swap cage completely from the server. www.gateway.com...
  • Page 68 Replacing the SCSI backplane Loosen the captive thumbscrew that secures the backplane to the hot-swap cage. Thumbscrew www.gateway.com...
  • Page 69 Place the new backplane onto the hot-swap cage, then tighten the thumbscrew. Slide the hot-swap cage part-way into the hot-swap bay. Make sure that the side of the cage marked “Top” is oriented toward the top of the server case. Reconnect the power, SCSI, and manageability cables to the backplane.
  • Page 70 Install each of the drives back into the hot-swap cage. Make sure that you replace the drives in the correct order by referring to your notes from Step Follow the instructions in Replacing the SCSI backplane “Closing the server case” on page www.gateway.com...

  • Page 71: Replacing The System Board

    Remove the rear fan to provide more space for removing the system board. For more information, see “Preventing static electricity discharge” on “Opening the server case” on page “Replacing a fan” on page www.gateway.com “Installing “Installing...
  • Page 72 Remove the system board tray’s thumbscrew on the back of the case. Slide the tray toward the front of the case. If the tray is difficult to move, push on the rear port panel for added leverage. System board tray thumbscrew www.gateway.com Replacing the system board...
  • Page 73 Follow the instructions in Turn on your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Check BIOS settings to make sure that they detect the server’s new hardware, then save your changes (if any) and close the BIOS Setup utility.

  • Page 74: Replacing A Fan

    Unplug the fan from the system board. While pressing the locking clip, slide the fan away from the system board, then pull it away from the case. “Preventing static electricity discharge” on “Opening the server case” on page System board tray thumbscrew www.gateway.com...
  • Page 75 Insert the new fan’s mounting posts into the fan mounting slots, then slide the fan down until it snaps into place. Reconnect the fan to the system board. Rear fan connector Follow the instructions in “Closing the server case” on page www.gateway.com Hot-swap bay fan connector PCI fan...

  • Page 76: Replacing The Cmos Battery

    Replacing the CMOS battery If the server clock does not keep time or the settings in the BIOS Setup utility are not saved when you turn off the server, replace the CMOS battery with an equivalent battery. Warning Danger of explosion if battery is incorrectly replaced.
  • Page 77 Chapter 4: Installing Components Locate the old battery on the system board and note its orientation. You will need to install the new battery the same way. Battery www.gateway.com...
  • Page 78 Follow the instructions in Turn on the server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Restore any BIOS settings that you wrote down in Save all your settings and close the BIOS Setup utility.
  • Page 79 Chapter 4: Installing Components www.gateway.com...

  • Page 80: Using The Bios Setup Utility

    Using the BIOS Setup Utility Read this chapter to learn how to: ■ Open the BIOS Setup utility ■ Update the BIOS ■ Reset the BIOS settings to their factory defaults ■ Reset the BIOS passwords...

  • Page 81: Opening The Bios Setup Utility

    Caution To open the BIOS Setup utility: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. When you select menu items, the Item Specific Help box on the right side of the screen displays specific information about the selection. The command bar across the bottom of the screen shows the keys you press to access help, navigate through the menus, and perform other tasks.

  • Page 82: Updating The Bios

    To update the BIOS: Print the appendix for Download the BIOS update from support.gateway.com. Restart your server, then press F2 when the Gateway logo screen appears during startup. Record any custom BIOS settings on your printout. Follow the instructions in the self-extracting BIOS update file.

  • Page 83: Resetting The Bios

    To reset the BIOS: Print the appendix for Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record any custom BIOS settings on your printout. Follow the instructions in...

  • Page 84: Resetting Bios Passwords

    Pin 3 Place the jumper back onto pins 2-3. Follow the instructions in Turn on the server. A message appears saying that the CMOS Date and Time are not set. Press F1 to reset the BIOS to factory default settings.
  • Page 85 Chapter 5: Using the BIOS Setup Utility www.gateway.com...

  • Page 86: Troubleshooting

    Troubleshooting Read this chapter to learn how to: ■ Interpret error messages and codes ■ Troubleshoot ■ Get telephone support and training If the suggestions in this chapter do not correct the problem, see “Telephone support” on page 96 information about how to get help. for more...

  • Page 87: Safety Guidelines

    Safety guidelines While troubleshooting your server, follow these safety guidelines: ■ Never remove the side panel while your server is turned on and while the modem cable and the power cords are connected. ■ Do not attempt to open the monitor. To do so is extremely dangerous. Even if the power is disconnected, energy stored in the monitor components can be dangerous.

  • Page 88: Error Messages

    Hard disk controller failure - press F1 to try reboot ■ The drive controller may be defective. Press F1 to try to restart the server. For more information about running diagnostics on your hard drive, see your operating system’s documentation.
  • Page 89 “The master boot record is corrupted” on page System Event Log Full ■ Clear the event log. To clear or view the event log, restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Select the...

  • Page 90: Troubleshooting

    First steps Try these steps first before going to the following sections: ■ Make sure that the power cords are connected to your server and an AC outlet and that the AC outlet is supplying power. ■ If you use a surge protector or a UPS, make sure that it is turned on and is rated to handle the power required by your server.

  • Page 91: Beep Codes

    Power cords or plugs are damaged ■ Liquid has been spilled into your server ■ Your server was dropped ■ The case was damaged ■ Instead, unplug your server and contact a qualified computer technician. www.gateway.com “Closing the server...

  • Page 92: Bios

    The BIOS cannot switch to Protected mode. The processor generated an exception interrupt. The server’s video memory is faulty. This is not a fatal error. The ROM checksum value does not match the value encoded in the BIOS. The shutdown register for CMOS RAM failed.

  • Page 93: Cd Drive

    Press a straightened paper clip wire into the CD drive’s manual eject hole. The drive tray opens. ■ If this problem happens frequently while the server is turned on, the drive may be defective. Diskette drive The diskette drive is not recognized ■...

  • Page 94: Expansion Cards

    The hard drive cannot be accessed, or you receive a “General failure reading drive C” error message ■ If a diskette is in the diskette drive, eject it and restart your server by pressing the reset button. ■ Restart your server by pressing the reset button.
  • Page 95 ■ Reinstall the device driver. For more information, see Companion ■ Change the drive’s SCSI address to one that is not being used by your server. For more information about SCSI device configurations, see your drive’s documentation. ■ Run SCSI Verify in the SCSI BIOS. For more information about the SCSI BIOS, see the SCSI controller’s documentation.

  • Page 96: Internet

    GWScan can also repair some errors that may develop on IDE hard drives. To download the GWScan utility: Search for the utility at support.gateway.com. For information about ■ how to use GWScan, go to: ftp://ftp.gateway.com/pub/hardware_support/drivers/...

  • Page 97: Keyboard

    Liquid has been spilled into the keyboard ■ If you spilled liquid in the keyboard, turn off your server and unplug the keyboard. Clean the keyboard and turn it upside down to drain it. Let the keyboard dry before using it again. If the keyboard does not work after it dries, you may need to replace it.
  • Page 98 To check the dialing properties in Windows 2000 Server: Click Start Settings window opens. Double-click the Dialing Properties dialog box opens. Make sure that all settings are correct. ■ Make sure that you are not using a digital, rollover, or PBX line. These lines do not work with your modem.

  • Page 99: Monitor

    ■ Reinstall the modem device driver. For more information, see Server Companion ■ Open your server and reseat the modem. For more information, see “Installing PCI expansion cards” on page Monitor Your server is running but there is no picture ■...

  • Page 100: Power

    You press the power button, but the server does not turn on ■ If the power button LED is green, the server is turned on, but you may not be seeing an image on the monitor. For monitor troubleshooting, see “Monitor”...

  • Page 101: Telephone Support

    If you have recently installed hardware or software, make sure that you have installed it following the instructions provided with it. If you did not purchase the hardware or software from Gateway, see the manufacturer’s documentation and technical support resources.

  • Page 102: Telephone Support

    Telephone support Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description Fax on Order a catalog of documents on common...

  • Page 103: Tutoring And Training

    Chapter 6: Troubleshooting Tutoring and training Gateway's Technical Support professionals cannot provide hardware and software training. Instead, Gateway recommends the following training resources. Resource Service description In-store training Our friendly and knowledgeable software at Gateway trainers can teach you how to use the Internet...

  • Page 104: A Server Specifications

    Server Specifications The following specifications are for the standard configuration. Your server may contain optional equipment. All specifications are subject to change.

  • Page 105: System Specifications

    450 W RPS (2) Operating Supports Windows 2000 Server systems Compatible with: ■ ■ Certifications ■ ■ ■ PS/2 keyboard PS/2 mouse USB (4) Serial Parallel RJ-45 LAN 3.5-inch diskette CD-ROM Windows NT Novell NetWare 6 FCC Class A www.gateway.com...

  • Page 106: System Board Specifications

    PXE support ■ RAID LSI Elite 1600 [493] ACPI ACPI compliance Supports S0, S1, S4, S5 Hardware Main logic board sensors: Monitor Voltage sensors ■ Temperature sensors ■ Adaptive fan speed control and fan speed detection ■ www.gateway.com System board specifications...

  • Page 107: Environmental Specifications

    Appendix A: Environmental specifications The following specifications identify maximum environmental conditions. At no time should the server run under conditions which violate these specifications. Variable Temperature Altitude Humidity Shock AC input power Requirements Maximum rate of change: 18°F (10°C) per hour Nonoperating: -55°...

  • Page 108: Video Specifications

    640 × 480 800 × 600 1024 × 768 1280 × 1024 × 1600 × 1200 × × × × × × × × × × × × × × www.gateway.com Video specifications × × × × × × × ×...

  • Page 109: Electronic Specifications

    If you disable an IDE controller to free the interrupt for that controller, you must physically unplug the IDE cable from the system board. Simply disabling the drive by configuring the SSU option does not make the interrupt available. Description 8254 timer Keyboard controller Cascade Serial port Serial port www.gateway.com...

  • Page 110: Pci Interrupt Routing

    -S2 IRQ 6 PCI IRQ 1 PCI IRQ 2 -P2 IRQ 5 -P2 IRQ 6 -P2 IRQ 1 -P2 IRQ 2 www.gateway.com Electronic specifications Interrupt D -ICH3 P IRQH S1 IRQ 3 -S2 IRQ 7 PCI IRQ 3 -P2 IRQ 7...

  • Page 111: Additional Specifications

    For more information about your server, such as memory size, hard drive size, and processor type, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server. www.gateway.com...

  • Page 112: B Bios Settings

    For a complete list of viewable BIOS settings, run the BIOS Setup utility. To view all BIOS settings: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Select menus and submenus to display setting information.
  • Page 113 ECP Mode DMA Channel Parallel Port Irq OnBoard PCI IDE Controller Type LBA/Large Mode Block (Multi-Sector Transfer) PIO Mode DMA Mode S.M.A.R.T. 32Bit Data Transfer ARMD Emulation Type Type LBA/Large Mode Block (Multi-Sector Transfer) PIO Mode DMA Mode www.gateway.com Value...
  • Page 114 Block (Multi-Sector Transfer) PIO Mode DMA Mode S.M.A.R.T. 32Bit Data Transfer ARMD Emulation Type Type LBA/Large Mode Block (Multi-Sector Transfer) PIO Mode DMA Mode S.M.A.R.T. 32Bit Data Transfer ARMD Emulation Type Floppy A OnBoard LAN Device Onboard SCSI Controller www.gateway.com Value...
  • Page 115 Setting OnBoard VGA Device Legacy USB Support Remote Access Power Button Mode AC Power Failure Standby Time Out Quiet Boot Wait for ‘F1’ If Error 1st Boot Device 2nd Boot Device 1st Removable Device Supervisor Password User Password www.gateway.com Value...

  • Page 116: Important Safety Information

    Legal Information Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
  • Page 117 The system was dropped or the cabinet is damaged. The system performance changes. ■ Replacement parts and accessories Use only replacement parts and accessories recommended by Gateway. This unit has two power supplies. To remove power from all internal circuitry you must disconnect both power cords. www.gateway.com...
  • Page 118 Important Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.

  • Page 119: Regulatory Compliance Statements

    Unintentional emitter per FCC Part 15 FCC Part 15 Class A Statement The server is designated as complying with Class A requirements if it bares the following text on the rating label: This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference.
  • Page 120 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Caution Changes or modifications not expressly approved by Gateway could void the FCC compliance and negate your authority to operate the product. www.gateway.com...
  • Page 121 Ringer Equivalence Numbers of all the devices does not exceed 5. To avoid electrical shock or equipment malfunction do not attempt to make electrical ground connections by yourself. Contact the appropriate inspection authority or an electrician, as appropriate. www.gateway.com...

  • Page 122: Laser Safety Statement

    Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
  • Page 123 For the latest product updates, consult the Gateway Web site at www.gateway.com. In no event will Gateway be liable for direct, indirect, special, exemplary, incidental, or consequential damages resulting from any defect or omission in this manual, even if advised of the possibility of such damages.

  • Page 124: Index

    Boot menu BIOS Setup utility cable clips location card installing paired slots reseating retention clip retention cover retention cover lever retention cover release latch slot location troubleshooting case closing opening Server Companion troubleshooting CD drive installing location troubleshooting cleaning keyboard screen...
  • Page 125 DIMM see memory diskette drive connector installing location replacing troubleshooting display troubleshooting documentation Gateway Web site Server Companion CD drive adapter drive bays location drivers installing drives configuring diskette hard drive hot-swap installing installing 5.25-inch...
  • Page 126 PCI card rear finding specifications front panel connector Gateway Learn@Gateway Learning Libraries stores Technical Support Web address Gateway Server Manager hard drive indicator installing LED indicator troubleshooting heat sink installing help telephone support tutoring hot-swap cage...
  • Page 127 LED indicators line conditioners lock Kensington location Main menu BIOS Setup utility maintenance cleaning cleaning case cleaning keyboard cleaning screen Gateway Server Manager general guidelines recording BIOS configuration master boot record memory installing slot location troubleshooting messages modem connection speed troubleshooting...
  • Page 128 Security menu BIOS Setup utility security switch connector location serial number serial port Server Companion CD setting up hardware operating system safety precautions Setup utility see BIOS Setup utility slots card memory processor...
  • Page 129 BIOS configuration tape drive cleaning technical support FaxBack support resources Technical Support tips before contacting telephone support training classroom Gateway Learning Libraries Learn@Gateway troubleshooting add-in card battery beep codes BIOS card CD drive diskette drive error messages expansion card...
  • Page 130 VGA port video voltage regulator installing location Web site Gateway...

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