Printer Problems - Gateway 7400 System Manual

Printer problems

The printer will not turn on.
Probable cause
The printer is not connected
to the system
The printer is not plugged in
The printer is not turned on
The printer is defective
The printer is turned on but will not print.
Probable cause
The printer is not connected
to the system
The printer is not designated
as the default printer
The printer has not been
added to the system
The printer is not on-line
(ready)
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Troubleshooting
Solution
Make sure the data cable is properly
connected between the printer and the system.
Check the connector and cable for bent or
broken pins.
Make sure the power cable is plugged into a
working power source.
Make sure the printer's power switch is
pressed or set to the On position. If power is
applied to the printer, the green power LED
should be illuminated.
Try another printer, if one is available.
Solution
Make sure the data cable is properly
connected between the printer and the system.
Check the connector and cable for bent or
broken pins.
If the printer that you are trying to print to is
not the default printer, make sure you have
selected it through the program's printer setup
function.
In the Printers window (Start | Settings |
Printers), double-click Add Printer. Follow the
on-screen instructions for adding the new
printer.
Make sure the on-line or ready light is on, or
the display indicates "Ready."