Page 1: User Guide
Gateway 9510 Server User Guide...
Page 2: Table Of Contents
Gateway Server Manager ........
Page 3 Launching the Web Console ..........137 www.gateway.com...
Page 4 Before calling Gateway Customer Care ........
Page 5 ..............209 www.gateway.com...
Page 6: Checking Out Your Gateway Server
Chapter 1 Checking Out Your Gateway Server • Locating drives, ports, jacks, and controls • Locating system board components • Getting help...
Page 7: Front
Chapter 1: Checking Out Your Gateway Server Front Control CD or DVD panel drive Cover release button Additional drive bay Local control panel (LCP) (optional) lock ports Serial Cover port B release latch www.gateway.com...
Page 8: Control Panel
Front Control panel ID button Reset button NIC 1 activity LED ID LED NIC 2 activity LED Reserved for future use Power button Hard drive activity LED Power/sleep LED Status LED NMI button www.gateway.com...
Page 9: Hard Drive Bays
Chapter 1: Checking Out Your Gateway Server Hard drive bays Optional hot-swap drive bays Hot-swap drive bays (6) www.gateway.com...
Page 10: Back
Power supply Power supply LEDs LEDs USB ports Mouse port Keyboard port Monitor port Serial port Diagnostic LEDS NIC 2 (RJ-45) NIC 1 (RJ-45) Kensington Status LED lock slot ID LED PCI slots Card retention (shown with levers EMI shields) www.gateway.com...
Page 11: Interior
Chapter 1: Checking Out Your Gateway Server Interior Power 5.25-inch distribution Power supply drive bay module module Front panel Processor board air duct Hot-swap drive bay release latch Hot-swap drive bay release latch PCI air Hot-swap Card retention duct drive bay...
Page 12: System Board
PCI slot 3 (PCI-Express x4) Slot 2 - RAID DIMM slot (do not install PCI card) PCI slot 1 (PCI-X 64/133) ICMB connector RAID activation key Jumper block Serial B connector Front panel connector HDD LED connector connector Chassis intrusion connector www.gateway.com...
Page 13: Right Side
Chapter 1: Checking Out Your Gateway Server Right side CPU 1 CPU 2 fault fault CPU 2 CPU 1 socket socket ® Intel Management Module (IMM) connector ATA 100 connector Diskette drive connector SATA A1 connector SATA A2 connector USB 3-5 connector...
Page 14: Getting Help
For more information, see Using Your System Companion CD. Gateway Web site Gateway provides a variety of information on its Web site to help you use your server. Visit the Gateway Web site at support.gateway.com...
Page 15 Chapter 1: Checking Out Your Gateway Server www.gateway.com...
Page 16: Setting Up Your Server
Chapter 2 Setting Up Your Server • Using your server safely • Starting and turning off your server • Restarting (rebooting) your server • Setting up the operating system...
Page 17: Setting Up The Hardware
Converting to a rackmount server To convert your server to a rackmount configuration, a rackmount conversion kit is required. To obtain the conversion kit, contact Gateway Customer Care, Gateway Sales, or visit accessories.gateway.com. For more information on contacting Customer Care, see “Telephone support”...
Page 18 Lifting the server and attaching it to the rack is a two-person job. If Warning needed, use an appropriate lifting device. A fully loaded Gateway 9510 server weighs about 80 lbs (36.2 kg). To convert your server to rackmount configuration: Follow the instructions in “Preventing static electricity discharge”...
Page 19 Re-orient the Serial/USB port front panel on the front of the server. Remove any USB or serial cables from the Serial/USB port front panel. Loosen the captive thumbscrew securing the Serial/USB port front panel to the server, then remove the Serial USB port front panel. www.gateway.com...
Page 20 Reinstall the diskette, CD, or DVD drives and filler panels in the horizontal orientation and reconnect the data and power cables to the drives. www.gateway.com...
Page 21 Install the suitcase jumper (included with the rack conversion kit) on the chassis intrusion switch header on the front panel control board. Install the handles on each side of the server with the three screws provided in the kit for that purpose. Handles should face outwards. www.gateway.com...
Page 22 Affix the new LED and Button label (readable from the horizontal) over the LEDs and buttons on the bezel. Reinstall the cover by following the instructions in “Closing the server case” on page Install the rackmount rail kit by following the instructions in the manual that accompanied the kit. www.gateway.com...
Page 23: Protecting From Power Source Problems
UPS. Be sure to use a UPS with surge protection. To buy a UPS, contact Gateway Customer Care, Gateway Sales, or visit accessories.gateway.com. For more information on contacting Customer Care, see “Telephone support”...
Page 24: Starting Your Server
To start the server: Press the power button. Power button Power/sleep When the power/sleep It means... LED is... Green The server is turned on. The server is turned off. Slowly blinking Low power state (S1 — S3) www.gateway.com...
Page 25: Understanding The Power-On Self-Test
When you turn on your server, the power-on self-test (POST) routine checks the server memory and components. If POST finds any problems, the server displays error messages. Write down any error messages that you see, then see “Error messages” on page 147 “Beep codes” on page 150 for troubleshooting information. www.gateway.com...
Page 26: Turning Off Your Server
If you routinely turn off your server (daily or weekly), do not unplug Caution the server or use the On/Off switch on the UPS. Regularly cutting off all power to your server may cause the CMOS battery to fail prematurely. www.gateway.com...
Page 27: Setting Up The Operating System
Chapter 2: Setting Up Your Server Setting up the operating system If you ordered your server with the operating system already installed by Gateway, in most cases it is completely installed and the basic settings are already configured. The Windows Small Business Server operating system may require additional installation, depending on the version you ordered.
Page 28: Initial Hardware Settings
183. For information on the RAID BIOS Console utility, see “Configuring your RAID solutions” on page 109. For information on a specific RAID console for an add-in RAID solution, see the documentation on that hardware which accompanied your RAID solution. www.gateway.com...
Page 29 Chapter 2: Setting Up Your Server www.gateway.com...
Page 30: Maintaining Your Server
Chapter 3 Maintaining Your Server • Caring for your server • Recording the BIOS configuration • Managing your server and network...
Page 31: Caring For Your Server
Glass cleaner ■ An aerosol can of air with a narrow, straw-like extension ■ Isopropyl alcohol ■ Cotton swabs ■ A tape drive cleaning cartridge (if a tape drive is installed) ■ ■ A CD or DVD drive cleaning kit www.gateway.com...
Page 32 If you use a tape drive to back up your files, regular maintenance will lengthen the life of the drive. To maintain the drive’s reliability: Clean the drive monthly with the cleaning cartridge included with the drive. ■ ■ Remove the tape from the drive whenever the drive is not in use. www.gateway.com...
Page 33: Preparing For System Recovery
To record your BIOS configuration: Print the appendix for BIOS Settings in this guide. Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record the BIOS settings on your printout. www.gateway.com...
Page 34: System Administration
Local control panel This optional feature provides an intelligent front panel for the 9510 server and lets you configure the server, monitor system status, and control the server from the panel. The LCD panel has its own microcontroller and is independent of the operating system. Its 4×20 display provides information directly from the Baseboard Management Controller...
Page 35 The following table shows the LCP menu options: Menu Options Description Configure the Network (LAN channel 1 to 3) Configure TCO NIC server IP address (BMC) ■ Netmask ■ Gateway address ■ Enable LAN channel ■ Inventory View system inventory CPUs ■ DIMMs ■ Drives ■...
Page 36 Intrusion status Power supply 1 to n Presence ■ Status ■ Fan 1 to n Presence ■ Status ■ Speed ■ HSC 1 to 2 Presence ■ Status ■ Temperatures (all available temperature View all available temperature sensor status sensors www.gateway.com...
Page 37 Subsystem mask (mask off ■ subsystems) Password setup Password setup Password exists/does not exist ■ Create/change password ■ Remote access rights Remote access control View (grant or deny) ■ Write (grant or deny) ■ Buttons (grant or deny) ■ www.gateway.com...
Page 38: Server Security
For information about resetting BIOS passwords, see “Resetting BIOS passwords” on page 107. To set the BIOS security passwords: Restart your server, then press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Select the menu. Security Select the password to set according to the following table.
Page 39: Identifying Your Server
To turn on the System ID indicator: Press the System ID button. The two blue System ID indicators turn on. System ID button System ID indicator LED System ID indicator To turn off the indicator, press the System ID button. www.gateway.com...
Page 40: Updating The Baseboard Management Controller Firmware
Interfacing with the emergency management port to send alerts and interact with ■ remote management systems. You should update the BMC firmware when you install an IMM Module, or when Gateway Customer Care has instructed you to update it. The initial firmware update after installing or upgrading the IMM...
Page 41 Move the shorting block from pins 1-2 to pins 2-3 on the Force Update jumper (J2B1) on the IMM module. Follow the instructions in “Installing the air ducts” on page Follow the instructions in “Closing the server case” on page 52, then reconnect the power cord. www.gateway.com...
Page 42: Updating The Fru/Sdr
Updating the baseboard management controller firmware Create a DOS-bootable USB Disk-on-key device or DOS-bootable CD. Download the BMC update file from support.gateway.com. Follow the instructions included with the update file. At the completion of the firmware update, an error message 009 will Important be displayed.
Page 43: Using Your System Companion Cd
You can use your System Companion CD to: Install hardware drivers ■ Install programs ■ ■ View server documentation Instructions for using the CD are provided in Using Your System Companion CD, a booklet which is included with the CD. www.gateway.com...
Page 44: Installing Components
• Installing and replacing major components You must open your server case to install components. If you are not comfortable with these procedures, get help from a more experienced computer user or computer service technician, or contact Gateway Customer Care.
Page 45: Preparing To Install Components
Is near a grounded outlet so you can test your server after installation ■ ■ Is near a telephone (in case you need help from Gateway Customer Care). The telephone must be directly connected to a telephone jack and cannot be connected to your server.
Page 46: Preventing Static Electricity Discharge
■ Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. www.gateway.com...
Page 47: Opening The Server Case
This server may have two power cords. To disconnect internal Warning AC power, you must unplug both power cords. For more stability, place the server on its side. Release latch Shipping screw If the shipping screw is installed, remove it. www.gateway.com...
Page 48 Opening the server case Press the latch, then slide the side panel toward the back of the case about ½ inch. Lift the panel away from the server and place it out of the way. www.gateway.com...
Page 49: Removing The Bezel Assembly
Chapter 4: Installing Components Removing the bezel assembly To remove the bezel assembly: Follow the instructions in “Opening the server case” on page Unlock the bezel assembly. Release tab Lock Release tab www.gateway.com...
Page 50 Push the bezel assembly to the right, away from the chassis, to disengage the retention hooks on the right side of the chassis. If the bezel assembly does not immediately disengage from the Tips & Tricks chassis, tap the left side of the assembly lightly to help disengage the retention hooks. www.gateway.com...
Page 51: Removing The Air Ducts
“Opening the server case” on page Press the latch and remove the PCI air duct from the chassis Press the latch and remove the processor air duct from the chassis. Processor air duct Air duct release buttons PCI air duct www.gateway.com...
Page 52: Installing The Air Ducts
If you have installed a second processor in your server and do not Caution remove the plastic air baffle in the processor air duct, the new processor could overheat, causing loss of data or damage to the processor. Plastic air baffle www.gateway.com...
Page 53 Chapter 4: Installing Components Press the PCI air duct into place until the latch clicks. The PCI air duct interlocks with the processor air duct in two places Important before latching into place. www.gateway.com...
Page 54: Installing The Bezel Assembly
To install the standard plastic bezel assembly: Open the outer bezel door of the bezel assembly. If you have installed any new drives in the 5.25” drive bays, make sure to remove the corresponding filler panels in the bezel. www.gateway.com...
Page 55 40 ˚ Max Rotate the bezel assembly toward the chassis until the two plastic tabs on the left side of the bezel assembly snap into place. Relock the bezel, if required. www.gateway.com...
Page 56 Engage the two tabs on the left side of the metal security bezel with the slots in the left handle. Swing the metal security bezel to the right, snapping it into place on the front of the server, then use the lock on the right side of the bezel to secure it. www.gateway.com...
Page 57: Closing The Server Case
Align the side panel’s top and bottom tabs into the case notches, then slide the side panel toward the front of the case until the latch engages. Set the case upright. Reconnect the power cords and all other cables. www.gateway.com...
Page 58: Installing Drives
Drive mounting rails at the top of the bay may damage any exposed electronic components. Before you install a drive, see the drive’s documentation for information on ■ configuring the drive, setting drive jumpers, and attaching cables. www.gateway.com...
Page 59: Installing Or Replacing A Fixed, Removable-Media Drive
If you are adding a new drive to an available 5.25-inch device bay, remove the slide/filler panel assembly from the bay by pressing and holding the two locking clips inward, then pulling the assembly out of the bay. Remove the drive rails from the filler panel assembly. www.gateway.com...
Page 60 CD or DVD drive. Go to Step If you are replacing a drive, disconnect the old drive’s cables from the back of the drive. Press the old drive’s release latches against the drive, then pull the drive out of the bay. www.gateway.com...
Page 61: Routing Power And Data Cables To Fixed Drives
To route power and data cables to fixed drives: Follow the instructions in “Preventing static electricity discharge” on page Follow the instructions in “Opening the server case” on page Follow the instructions in “Removing the bezel assembly” on page www.gateway.com...
Page 62 Routing the longest power cables (P8, P9, P10, and P11) to the six-drive bay. ■ Routing the P6 and P7 power cables to the four-drive bay. ■ Routing the SATA drive power cables to whichever bay is using SATA fixed drives ■ (if necessary). www.gateway.com...
Page 63 To system board To 6-drive bay Route the SCSI/SATA data cables through the chassis openings located near the bottom of the drive cages. Connect the data cables to the appropriate connector on the system board, then to the corresponding fixed drives. www.gateway.com...
Page 64: Installing A Hot-Swap Hard Drive
(depending on the option selected). If the SCSI option is selected, the server can also support an additional four SCSI 1-inch high, 3.5-inch, hot-swap hard drives with an optional second drive cage. You can purchase additional drives through your Gateway sales representative.
Page 65 Before you remove a failed drive, use the appropriate software and Caution utilities installed on the server to stop all activity on the failed drive. Instructions for using the software are provided by the software manufacturer. Failure to do so may destroy the data on the drive. www.gateway.com...
Page 66 Pull the drive tray lever down (away from the server), then pull the assembly straight out of the server. If you are replacing a hard drive, remove the four screws that secure the hard drive to the drive tray, then remove the drive from the tray. Screw Screw Screw Screw - OR - www.gateway.com...
Page 67 (shown installed) Screw Screw Line up the screw holes in the new drive with the holes in the side of the drive tray, then secure the drive to the tray with the four screws you removed in Step www.gateway.com...
Page 68 Make sure that the tray’s release lever is open, then slide the new drive into the empty hot-swap bay. Close the drive’s release lever by rotating the lever upwards to latch the drive carrier into position. Close and relock the bezel door (if required). www.gateway.com...
Page 69: Installing A Local Control Panel (Lcp)
Remove the drive rails from the filler panel assembly. Attach the drive rails to the LCP panel tray by pressing the rails firmly into the dimples on each side of the tray. www.gateway.com...
Page 70 Connect the other end of the cable to the IPMB header on the system board. See “System board” on page 7 for the location of the header. Follow the instructions on “Installing the bezel assembly” on page Follow the instructions in “Closing the server case” on page www.gateway.com...
Page 71: Installing Memory
DIMMs can be populated on this system board. DIMM slot 1B DIMM slot 1A DIMM slot 2B DIMM slot 2A DIMM slot 3B DIMM slot 3A DIMM slot 4B DIMM slot 4A www.gateway.com...
Page 72 Restart your server and open the BIOS Setup utility. Verify the listed System Memory in the Main menu. When you exit the BIOS Setup utility, make sure that the operating system loads completely. Follow the instructions in “Updating the FRU/SDR” on page www.gateway.com...
Page 73: Memory Online Sparing
DIMM in that channel. When all of the data is copied, the primary DIMM is automatically removed from service. Since one DIMM per channel is always maintained as a spare, only 75% of the installed memory is usable. Memory online sparing is configured in the BIOS. www.gateway.com...
Page 74: Installing Pci Expansion Cards
PCI-X - Runs at 64-bit/100 MHz PCI slot 6 PCI slot 5 PCI slot 4 PCI slot 3 Slot 2 - ROMB RAID DIMM slot (do not attempt to install a PCI card in this slot) PCI slot 1 www.gateway.com...
Page 75 “Removing the air ducts” on page If you are replacing a card, disconnect any cables that are attached to the old card. Push the top of the card retention clip down slightly, then rotate it out the back of the case. Card retention clip www.gateway.com...
Page 76 Do not touch the contacts on the bottom part of the expansion card. Caution Touching the contacts can cause electrostatic damage to the card. Press the new card into the expansion slot. To help insert the card you can slightly rock the card end-to-end, but do not bend the card sideways. www.gateway.com...
Page 77 Connect any cables to the card. For more information, see the instructions in the card’s documentation. Follow the instructions in “Installing the air ducts” on page Follow the instructions in “Closing the server case” on page See the card’s documentation for software installation instructions. www.gateway.com...
Page 78: Installing A Processor
Install the most current BIOS version. For more information, see “Updating the BIOS” on page 101. Follow the instructions in “Preventing static electricity discharge” on page Follow the instructions in “Opening the server case” on page Follow the instructions in “Removing the air ducts” on page www.gateway.com...
Page 79 If the heatsink sticks to the processor, twist it slightly to release it, then try again. Press down on the processor locking lever, push it slightly away from the processor, then rotate the lever a full 135° to release the processor. Remove the old processor. www.gateway.com...
Page 80 Line up the four captive screws with the four posts surrounding the processor, then gradually and evenly tighten the four captive screws to secure the heat sink to the system board. Follow the instructions in “Installing the air ducts” on page Follow the instructions in “Closing the server case” on page www.gateway.com...
Page 81: Installing An Intel Management Module (Imm)
“Updating the baseboard management controller firmware” on page The FRU/SDR firmware must also be updated at this time. If Gateway Server Manager (GSM) software is installed, delete the Important password (if one has been set) and uninstall the GSM software prior to installing the IMM module.
Page 82 The snap lock ends of the standoffs go into holes in the system board. Snap fit end goes into IMM board. Snap lock end goes into system board. Find the IMM connector on the lower front portion of the system board. Standoff hole IMM connector www.gateway.com...
Page 83 Update the FRU/SDR by following the instructions in “Updating the FRU/SDR” on page 37). Reinstall the GSM software (from a CD which accompanied your server). When you subsequently reboot your server, the GSM software will take over management of the server. www.gateway.com...
Page 84: Installing The Intel Raid Activation Key And Dedicated Raid Memory
Remove the PCI expansion card from PCI slot 1 (if installed) by following the instructions in “Installing PCI expansion cards” on page Remove the Intel RAID activation key and RAID DIMM (or portable cache module with battery) from their anti-static packages. www.gateway.com...
Page 85 Replace the PCI expansion card in PCI slot 1 (if removed) by following the instructions “Installing PCI expansion cards” on page Follow the instructions in “Installing the air ducts” on page Follow the instructions in “Closing the server case” on page Configure the BIOS settings to enable the ROMB option. www.gateway.com...
Page 86: Replacing A Power Supply Module
The power supply module has failed if the orange (right) LED indicator is on. Shipping screw Power supply Power fault LED on LED Unplug the power cord from the failed power supply module. Remove the shipping screw (if installed). www.gateway.com...
Page 87 Slide the new power supply module into the power supply bay until the green latch snaps into place. Replace the shipping screw (if necessary). Plug the power cord into the new power supply module. The new power supply module is ready if the left (green) LED is on. www.gateway.com...
Page 88: Replacing A Power Distribution Module
Remove the screw securing the power supply module bay center divider to the power supply cage. Push the center divider toward the front of the chassis and tilt it to the right to disengage the mounting tabs from the chassis slots, then remove the divider from the power supply cage. www.gateway.com...
Page 89 Place the power distribution module on the mounting standoffs and secure with the thumbscrew you previously loosened. Reinstall the center divider into the power supply cage by engaging the mounting tabs into the chassis slots. Reinstall the screw securing the center divider into the power supply cage. www.gateway.com...
Page 90 “Installing the air ducts” on page Reinstall the power supply module(s) by following the instructions in “Replacing a power supply module” on page Follow the instructions in “Closing the server case” on page Connect power to the server and restart. www.gateway.com...
Page 91: Replacing The Hot-Swap Backplane
If you are installing a new, four-drive SCSI hot-swap cage, remove the screw securing the drive bay door to the chassis, then remove the door. Go to Step Push up on the drive release latch for the hot-swap cage you are removing. www.gateway.com...
Page 92 Replacing the hot-swap backplane Slide the hot-swap cage out about two inches from the case. From inside the case, remove the power, data, and manageability cables from the backplane. Remove the hot-swap cage completely from the server. www.gateway.com...
Page 93 Replace the hot-swap fan, if removed. For instructions, see “Replacing a hot-swap fan” on page Install each of the drives into the hot-swap cage. Make sure that you replace the drives in the correct order by referring to your notes from Step www.gateway.com...
Page 94 Replacing the hot-swap backplane Follow the instructions in “Installing the bezel assembly” on page Follow the instructions in “Closing the server case” on page www.gateway.com...
Page 95: Replacing The Front Panel Board
Remove and retain the three screws securing the board to the chassis. Remove the front panel board from the chassis. Attach the front panel cable to the new front panel board. Make sure the pins on the front panel board line up correctly with Important the front panel cable connector. www.gateway.com...
Page 96 If your server is rack-mounted, install the previously removed suitcase jumper on the chassis intrusion switch header on the front panel board. Follow the instructions in “Installing the bezel assembly” on page Follow the instructions in “Closing the server case” on page www.gateway.com...
Page 97: Replacing A Hot-Swap Fan
“Opening the server case” on page While pressing the locking clip, slide the fan out of the case. Fan locking clip Insert the new fan into the fan slot until it snaps into place. Follow the instructions in “Closing the server case” on page www.gateway.com...
Page 98: Replacing The Cmos Battery
“Opening the BIOS Setup utility” on page 100. Record the BIOS settings on your printout, then close the utility. Turn off your server, then follow the instructions in “Preventing static electricity discharge” on page Follow the instructions in “Opening the server case” on page www.gateway.com...
Page 99 Follow the instructions in “Closing the server case” on page Turn on the server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Restore any BIOS settings that you wrote down in Step Save all your settings and close the BIOS Setup utility.
Page 100: Replacing The System Board
Remove the heat sinks and processors. For more information, see “Installing a processor” on page Disconnect the power and data cables from the system board, noting their locations and orientation. (You will reconnect the cables after you install the new board.) www.gateway.com...
Page 101 Chapter 4: Installing Components Remove the seven (7) screws securing the system board to the case. Screw Screw Screw Screw Screw Screw Screw www.gateway.com...
Page 102 “Installing a processor” on page Connect the power and data cables. Reinstall the expansion cards by following the instructions in “Installing PCI expansion cards” on page Follow the instructions in “Closing the server case” on page Turn on your server. www.gateway.com...
Page 103 Chapter 4: Installing Components Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Check BIOS settings to make sure that they detect the server’s new hardware, then save your changes (if any) and close the BIOS Setup utility.
Page 104: Using The Bios Setup Utility
Chapter 5 Using the BIOS Setup Utility • Opening the BIOS Setup utility • Updating the BIOS • Resetting the BIOS settings to their factory defaults • Resetting the BIOS passwords...
Page 105: Opening The Bios Setup Utility
To open the BIOS Setup utility: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. When you select menu items, the Item Specific Help box on the right side of the screen displays specific information about the selection.
Page 106: Updating The Bios
Updating the BIOS Updating the BIOS If you need a new version of the BIOS, you can download the BIOS update from Gateway, then install the new version from a diskette. To update the BIOS: Print the appendix for BIOS Settings in this guide.
Page 107: Recovering The Bios
Press and hold C . The old BIOS is recovered. To manually recover the BIOS: Turn off the server, then disconnect the power cords and all other cables connected to the server. Follow the instructions in “Opening the server case” on page www.gateway.com...
Page 108 Reconnect the power cords and turn on the server. The BIOS recovery is initiated. While the BIOS is being recovered, the monitor displays a blue screen and the server will beep continually. The process is complete when the server stops beeping. Remove the bootable USB disk-on-key or CD. www.gateway.com...
Page 109 “Opening the server case” on page Place the jumper back onto pins 9-10. Follow the instructions in “Closing the server case” on page Plug in the AC power cords and turn on the server, then verify that the recovery was successful. www.gateway.com...
Page 110: Resetting The Bios
Print the appendix for BIOS Settings in this guide. Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Record any custom BIOS settings on your printout. Follow the instructions in “Preventing static electricity discharge” on page Turn off the server, then disconnect the power cords and all other cables connected to the server.
Page 111 Place the jumper back onto pins 1-2. Follow the instructions in “Closing the server case” on page Turn on the server. A message appears saying that the CMOS Date and Time are not set. Press F1 to reset the BIOS to factory default settings. www.gateway.com...
Page 112: Resetting Bios Passwords
CLEAR BMC Control Force Erase PASSWORD CLEAR Protect Erase RECOVERY BOOT Normal Boot Recovery Boot Follow the instructions in “Closing the server case” on page Reconnect the power cords and turn on the server. The BIOS password(s) is cleared. www.gateway.com...
Page 113 Turn off the server, then disconnect the power cords and all other cables connected to the server. Follow the instructions in “Opening the server case” on page Place the jumper back onto pins 5-6. Follow the instructions in “Closing the server case” on page www.gateway.com...
Page 114: Configuring Your Raid Solutions
Chapter 6 Configuring your RAID solutions • Configuring the onboard RAID solutions • Configuring the ROMB RAID solution...
Page 115 “Configuring your onboard RAID solutions” on page 111 ■ “Configuring your ROMB RAID solution with the RAID BIOS Console configuration ■ utility” on page 118 ■ “Configuring your ROMB RAID solution with the RAID Web Console” on page 127 www.gateway.com...
Page 116: Configuring Your Onboard Raid Solutions
Reduced performance during rebuilds. To launch the SATA RAID BIOS console: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. From the BIOS menu, select the menu. Main Advanced Select the sub-menu.
Page 117 Easy Configuration Press the S to associate the selected physical drives with the current array. The PACEBAR indicator changes from READY to ONLINE. Press when you finish creating the current array, then press F10 to select Enter configurable arrays. www.gateway.com...
Page 118 E to begin initialization. A graph will show NTER the progress of the initialization process. When the initialization process is complete, press E to return to the previous menu. Exit the RAID Configuration utility and reboot the server. www.gateway.com...
Page 119: Configuring The Onboard Scsi Raid Solution
Chapter 6: Configuring your RAID solutions Configuring the onboard SCSI RAID solution To launch the SCSI RAID BIOS console: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. From the BIOS menu, select the menu.
Page 120 Use the arrow keys to select the next disk for the IM volume. Select as the value for the Array Disk column. If partitions are defined on this disk, a message warns you that data on the disk will be lost when the mirrored volume is created. www.gateway.com...
Page 121 Usable disk space for each IS member disk is adjusted down to leave room for Meta ■ data. Usable disk space may be further reduced to maximize the ability to interchange disks in the same size classification. The supported stripe size is 64 Kbytes. ■ www.gateway.com...
Page 122 . (If you do not want to create the volume, select then exit this menu Discard changes, then exit this menu The IS volume exists as soon as you save the changes. The RAID Properties screen now displays the IS volume properties and status. www.gateway.com...
Page 123: Configuring Your Romb Raid Solution With The Raid Bios Console Configuration Utility
Click on this icon to return to the main screen. Click on this icon to return to the previous page Click on this icon to exit the BIOS Console program. Click on this icon to display the adapters that you can select. www.gateway.com...
Page 124 G when the following message appears: Press <Ctrl>-<G> for BIOS Console The BIOS Console opens at the Adapter Selection screen. Select an adapter from the list, then click to begin the configuration process. Start The Configuration Wizard screen opens. www.gateway.com...
Page 125 Note: Hot spare drives must be designated before starting auto configuration using all available capacity on the disks. Auto Configuration without Redundancy - Configures all available drives as a RAID 0 logical drive. Custom Configuration - Lets you specify configuration parameters. www.gateway.com...
Page 126 Configuring your ROMB RAID solution with the RAID BIOS Console configuration utility Select , then click . The Array Definition screen opens. Custom Configuration Next Hold down the C key and click each drive you want included in the array. To undo the changes, click Reclaim www.gateway.com...
Page 127 This option will improve performance for sequential reads. specifies that the controller begins using Adaptive readahead if the two most recent disk accesses occurred in sequential sectors. is the default setting. Read-ahead www.gateway.com...
Page 128 For two arrays to be spannable, they must have the same stripe width and must be consecutively numbered. If these criteria are not met, the utility ignores the Span setting. Spanning lets the logical drive stripe across multiple arrays. Using this option enables the use of RAID 10 and RAID 50. www.gateway.com...
Page 129 Set the size of the logical drive in Mbytes. The right pane of the logical drive configuration window will list the maximum capacity that can be selected, depending on the RAID level chosen. Click to accept the changes. The console shows you a preview of the Accept configuration. www.gateway.com...
Page 130 If fast initialization is not selected as the default for the adapter properties, the initialization may take up to two hours to complete. www.gateway.com...
Page 131 Chapter 6: Configuring your RAID solutions Click the icon on the top menu bar to return to the main configuration screen. Home Select an additional logical drive to configure or exit the BIOS Console Configuration Utility and reboot the server. www.gateway.com...
Page 132: Configuring Your Romb Raid Solution With The Raid Web Console
It must be installed on each server that contains a RAID controller in order to manage the RAID configuration from within an OS (either locally or remotely) through a browser. www.gateway.com...
Page 133: Client System Requirements
Run Windows XP/2000/2003, Linux, NetWare, OpenServer, or UnixWare (The ■ Windows version of the Web Console is included with the server. Other versions of the Web Console must be downloaded from support.gateway.com. Utilize a browser that supports Java scripting ■...
Page 134: The Registration Server
To enable the registration server feature, ensure that the “networking” Important option is selected during RAID Web Console installation on each RAID server. Registration servers must have a static IP address. RAID servers that are not registration servers may have static or dynamically configured network addresses. www.gateway.com...
Page 135 On each RAID server to be managed, edit the regserv.dat file located in the directory. Change the localhost entry to the host name of the registration server. The following edited file shows the localhost entry changed to intel, as an example. www.gateway.com...
Page 136 Edit the hosts file on each RAID server to resolve the registration server IP address. Add the IP address and the host name of the registration server as shown in the following example. Save the file. It will take about two minutes for the change to take effect. www.gateway.com...
Page 137 IP address of the registration server, such as http://w2k:3570 or http://192.168.1.1:3570. The Local SetPass utility must be used to set a password on each RAID server. SetPass is installed as part of the Web Console installation. www.gateway.com...
Page 138: Installing The Windows Web Console
If it is not installed or not of the correct version, the installation program will install the required version of the JRE and then reboot the system. After reboot, the installation process will continue automatically. The Installation Options screen opens. www.gateway.com...
Page 139 Select the destination directory path. The default destination directory is C:\Program Files\RAID Web Console. Click on Next to begin installation. Set and verify the password. The password can be modified by using the SetPass utility located at \\programfiles\webconsole\setpass\ . www.gateway.com...
Page 140 LIST except , and Administrator Backup Operators System Creator Owner In the Permission dialog box, select , then click Replace Permissions On Subdirectories Exit File Manager. Log in as a guest and verify the permission changes. www.gateway.com...
Page 141 To de-register or re-register in Windows: In Windows XP, Windows 2000, and Windows 2003, open the control panel. Click , then click Administrative Tools Services Click to de-register. Stop RAID_Server - OR - Click to re-register. Start RAID_Server www.gateway.com...
Page 142: Launching The Web Console
The RAID Web Console initial screen opens. for a remote system: For Example, http://192.168.0.1:3570 For local RAID management: http://localhost:3570 For access to RAID servers listed in the Registration Server Database, use the registration server’s host name or IP address. www.gateway.com...
Page 143 (MCC-IN in this example). The Login screen opens. You will be presented with an option to control read only functions of the RAID controller or full access to the RAID controllers configuration options. You must have the correct rights to manage the RAID controller’s configuration options. www.gateway.com...
Page 144 Launching the Web Console Select , enter you password, then click . The Management Options Full Access Submit screen opens. www.gateway.com...
Page 145: Configuring Arrays And Logical Drives
Each logical drive has a label (such as LD1), RAID level, and drive capacity. Click Accept to complete the configuration process. You can delete a logical drive by clicking on it in the bottom config view pane and selecting from the right config view pane. Delete www.gateway.com...
Page 146 Click Advanced to set the stripe size, read policy, write policy, virtual sizing, and cache policy. Open each list to display the choices for each parameter, then click proceed. If you use Web Console to configure an array on a NetWare server, you cannot use Writeback as the write policy. www.gateway.com...
Page 147 Initialize The Initialize screen has a separate window for each logical drive. A bar graph displays the progress of the initialization. Click Abort if you want to stop the initialization. Repeat this process for each adapter in the system. www.gateway.com...
Page 148: Reclaiming Hot Spare Disks
Add Physical Drive Removing a Physical Drive from an Array To selectively remove hard drives from an existing array: Go to the Config View screen. Highlight the logical drive you want to remove, then select from the left pane. Delete www.gateway.com...
Page 149 Chapter 6: Configuring your RAID solutions www.gateway.com...
Page 150: Troubleshooting
Chapter 7 Troubleshooting • Interpreting error messages and codes • Troubleshooting • Getting telephone support and training If the suggestions in this chapter do not correct the problem, see “Telephone support” on page 168 more information about how to get help.
Page 151: Safety Guidelines
Liquid has been spilled into your server ■ Your server was dropped ■ The case was damaged ■ Instead, unplug your server and contact a qualified computer technician. If your server was damaged during shipment from Gateway, contact Gateway Customer Care. www.gateway.com...
Page 152: Error Messages
Make sure that the settings are correct. ■ Reset the BIOS. For more information, see “Resetting the BIOS” on page 105. Invalid partition table ■ The master boot record may be corrupt. For troubleshooting information, see “The master boot record is corrupted” on page 163. www.gateway.com...
Page 153 Clear the event log. To clear or view the event log, restart your server, then open the BIOS Setup utility by pressing and holding F2 while your server restarts. Select menu, then select the menu. Advanced Event Log Control www.gateway.com...
Page 154: Troubleshooting
Instead, unplug your server and contact a qualified computer technician. If your server was damaged during shipment from Gateway, contact Gateway Customer Care. Battery replacement If you have problems after installing a new CMOS battery, try each of the following items, closing the case and restarting the server after each try: ■...
Page 155: Beep Codes
■ Instead, unplug your server and contact a qualified computer technician. If your server was damaged during shipment from Gateway, contact Gateway Customer Care. ■ If you have the correct test equipment, make sure that the new battery has power.
Page 156 The ROM checksum value does not match Same as for 4 beeps. the value encoded in the BIOS. The shutdown register for CMOS RAM failed. Same as for 4 beeps. The cache memory test failed. Same as for 4 beeps. www.gateway.com...
Page 157: Additional Beep Codes Provided By Optional Intel Management Modules
Orange Green blink = Degraded ■ system board Orange = Critical error or ■ non-recoverable Orange blink = Non critical ■ IDE Activity Front panel Front panel and Green Blinking = Drive active left side of system board www.gateway.com...
Page 158 Power LED Identify the Front panel Green Off = Power is off (or S5) ■ power state of On = Power is on (or S0) ■ the system Slow blink = Low power ■ state (S1-S3) www.gateway.com...
Page 159: Diagnostic Leds
KB/MS using AMI KB-5. Early CPU Init Start — Disable Cache - Init Local APIC Set up boot strap processor information. Set up boot strap processor for POST. Enumerate and set up application processors. Re-enable cache for boot strap processor. www.gateway.com...
Page 160 160 for more information. Initialize DMAC-1 and DMAC-2. Initialize RTC date/time. Test for total memory installed in the system. Also, check for keys to limit memory test. Display total memory in the system. Mid-POST initialization of chipset registers. www.gateway.com...
Page 161 Initializes the Microsoft IRQ Routing Table. Prepares the runtime language module. Disables the system configuration display, if needed. Initialize runtime language module. Display the system configuration screen, if enabled. Initialize the CPUs before boot, including the programming of the MTRRs. www.gateway.com...
Page 162: Bootblock Initialization Code Checkpoints
If memory sizing module not executed, start memory refresh and do memory sizing in Bootblock code. Do additional chipset initialization. Re-enable CACHE. Verify that flat mode is enabled. Test base 512 KB memory. Adjust policies and cache first 8 MB. Set stack www.gateway.com...
Page 163 Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled. Set up floppy controller and data. Attempt to read from floppy. Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM. www.gateway.com...
Page 164 The recovery file size does not equal the found flash part size. Erase the flash part. Program the flash part. The flash has been updated successfully. Make flash write-disabled. Disable ATAPI hardware. Restore CPUID value back into register. Give control to F000 ROM at F000:FFF0h. www.gateway.com...
Page 165 ACPI mode. System is running in APIC mode. 01, 02, 03, 04, 05 Entering sleep state S1, S2, S3, S4, or S5. 10, 20, 30, 40, 50 Waking from sleep state S1, S2, S3, S4, or S5. www.gateway.com...
Page 166: Bios
If necessary, reverse one end of the cable so the red-striped edge of the data ribbon cable faces Pin 1 on the diskette drive. Make sure that the pins are not bent or misaligned. For more information, see “Installing drives” on page www.gateway.com...
Page 167: Expansion Cards
You receive a “Non-system disk” or “disk error” error message Eject the diskette from the diskette drive, then press E ■ NTER ■ Make sure that your hard drive has an active partition. For more information, see “The master boot record is corrupted” on page 163. www.gateway.com...
Page 168 The master boot record is corrupted ■ In a Windows network operating system, repair the master boot record using FDISK. To repair the master boot record: At a DOS command prompt, type fdisk/mbr, then press E ■ NTER www.gateway.com...
Page 169: Internet
Open your server and make sure that the memory modules are installed correctly. ■ For more information, see “Installing memory” on page ■ A memory module may be defective. If possible, try another memory module and see if the error repeats. Modem (telephone dial-up) See also Internet. www.gateway.com...
Page 170 ■ Try another telephone line (either a different telephone number in your business or a telephone line at a different location). If you can connect on this line, call your telephone service to fix the original line. www.gateway.com...
Page 171: Monitor
Make sure that: The monitor is not positioned too close to another monitor, electric fan, or ■ fluorescent light. ■ You demagnetize the screen using the monitor’s degauss feature. For more information on degauss, see the monitor’s documentation. www.gateway.com...
Page 172: Power
If you have upgraded your server from one processor to two, you may need to ■ reconfigure your operating system so it recognizes the additional processor. For more information, see your operating system’s documentation. www.gateway.com...
Page 173: Telephone Support
■ Consider using Gateway’s Internet Customer Care. Gateway’s Web site has FAQs, tips, and other technical help. You can also use the Web site to e-mail Customer Care. For more information, visit Gateway’s Customer Care Web site at support.gateway.com.
Page 174: Telephone Support
Tutoring and training Telephone support Gateway offers a wide range of customer service, technical support, and information services. Telephone numbers You can access the following services through your telephone to get answers to your questions: Resource Service description NEW How to reach Gateway’s...
Page 175 Chapter 7: Troubleshooting www.gateway.com...
Page 176: Server Specifications
Appendix A Server Specifications The following specifications are for the standard configuration. Your server may contain optional equipment. All specifications are subject to change.
Page 177: System Specifications
730 W RPS (1 included in base configuration + 1 available as an option.) modules Rackmount 5U rack conversion kit available (option) Operating Supports Windows Server 2003 and Small Business Server 2003 systems Compatible with: Windows NT ■ Novell NetWare 6 ■ Certifications FCC Class A ■ ■ ■ www.gateway.com...
Page 178: System Board Specifications
RAID cache (requires Intel RAID Activation Key and either the Intel Portable Cache Module or one 128 MB DDR333 memory DIMM. ROMB battery backup unit support (requires the Intel Portable Cache ■ Module accessory kit or one 128 MB DDR333 memory DIMM). www.gateway.com...
Page 179 Dual-channel Ultra320 SCSI channels with integrated RAID 0/1 ■ support Accessible at back panel ■ ACPI ACPI compliance Supports S0, S1, S4, S5 Hardware Main logic board sensors: Monitor n Voltage sensors n Temperature sensors n Adaptive fan speed control and fan speed detection www.gateway.com...
Page 180: Environmental Specifications
Nonoperating: 90% relative (noncondensing) at 86° F (30° C) Shock Operating: 2.0 g, 11 msec, ½ sine Packaged: Operational after 18-inch free fall (cosmetic damage might occur) AC input power 100-127 V, 10.0 A, 50/60 Hz max. 200-240 V, 5.0 A, 50/60 Hz max. www.gateway.com...
Page 181: Video Specifications
60, 72, 75, 90, 100 1280×1024 43, 60, 70, 72 1600×1200 60, 66, 76, 85 3D Mode 3D Video Mode Support w/Z Buffer Disabled 640×480 60, 72, 75, 90, 100 800×600 60, 72, 75, 90, 100 1024×768 60, 72, 75, 90, 100 www.gateway.com...
Page 182 Video specifications Mode Refresh Rate (Hz) 8 bpp* 16 bpp* 24 bpp* 32 bpp* 1280×1024 43, 60, 70, 72 1600×1200 60, 66, 76, 85 * bits per pixel www.gateway.com...
Page 183: Electronic Specifications
Timer/counter, HPET #0 in legacy replacement Mode. In APIC mode, cascade from 8259 controller 1 IRQ1 Keyboard controller IRQ2 Slave controller INTR output. In APIC mode Timer/counter, HPET #0 IRQ3 Serial port A IRQ4 Serial port B IRQ5 Parallel port www.gateway.com...
Page 184: Pci Interrupt Routing
SIO3 PCI interrupt routing PCI interrupt routing in PIC mode Device Interrupt A Interrupt B Interrupt C Interrupt D USB Controller 1 ICH5R_PIRQA and 4 USB Controller 1 ICH5R_PIRQH USB Controller 2 ICH5R_PIRQD USB Controller 3, ICH5R_PIRQC IDE, SATA www.gateway.com...
Page 185 Slot 5 (PCI-X PXH_PAIRQ0 PXH_PAIRQ1 PXH_PAIRQ2 PXH_PAIRQ3 64/133) Slot 6 (PCI-X PXH_PBIRQ0 PXH_PBIRQ1 PXH_PBIRQ2 PXH_PBIRQ3 64/100) Slot 6 (Upper slot PXH_PBIRQ0 PXH_PBIRQ1 PXH_PBIRQ2 PXH_PBIRQ3 of optional 2-slot riser) Slot 7 (Lower slot PXH_PBIRQ0 PXH_PBIRQ1 PXH_PBIRQ2 PXH_PBIRQ3 of optional 2-slot riser) www.gateway.com...
Page 186: Additional Specifications
For more information about your server, such as memory size, hard drive size, and processor type, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications for your own server. www.gateway.com...
Page 187 Appendix A: www.gateway.com...
Page 188: Bios Settings
Appendix B BIOS Settings You can print this appendix, then record your custom BIOS settings on the printout.
Page 189 Appendix B: To view all BIOS settings: Restart your server. Press F2 when the Gateway logo screen appears during startup. The BIOS Setup utility opens. Select menus and submenus to display setting information. BIOS menu BIOS submenu Setting Value Main...
Page 190 P-ATA and S-ATA Primary IDE Master Selects IDE Device Configuration submenu with additional device details/settings Primary IDE Slave Selects IDE Device Configuration sub-menu with additional device details/settings Secondary IDE Master Selects IDE Device Configuration submenu with additional device details/settings www.gateway.com...
Page 191 2.44 MB 3 1.2” Onboard Floppy Controller Disabled Enabled Super I/O Configuration Serial Port A Address Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Serial Port B Address Disabled 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 USB Configuration USB Devices Enabled (List of USB devices detected by BIOS) www.gateway.com...
Page 192 Enabled Dual Monitor Video Enabled Disabled Onboard NIC 1 (Bottom) Disabled Enabled Onboard NIC 1 ROM Disabled Enabled Onboard NIC 2 (Top) Disabled Enabled Onboard NIC 2 ROM Disabled Enabled Onboard SCSI Disabled Enabled Onboard SCSI ROM Disabled Enabled www.gateway.com...
Page 193 Disabled Motherboard requires the Enabled use of the RAID Activation Key and a Portable Cache Module. If this option is Disabled, please contact your Gateway representative for additional information. Slot 1 Option ROM Disabled Enabled Slot 3 Option ROM Disabled...
Page 194 Not Installed Disabled Spare Extended Memory Test 1 MB 1 KB Every Location Disabled Memory Retest Enabled Disabled Memory Remap Feature Enabled Disabled Memory Sparing Sparing (Disabled provides the most Disabled memory space. Sparing reserves memory to replace failures.) Boot www.gateway.com...
Page 195 Boot Device Varies (Specifies boot sequence from the available devices. A device enclosed in parenthesis has been disabled.) Hard Disk Drive 1st Drive Varies (Specifies boot sequence from the available devices.) www.gateway.com...
Page 196 User Password is (Installed/Not installed) Set Admin Password (Set or clear Admin password) Set User Password (Set or clear User password) User Access Level No Access View Only Limited Full Access Clear User Password Fixed disk boot sector Disabled protection Enabled www.gateway.com...
Page 197 Server System Management Server Board Part Number Varies Server Board Serial Number Varies NIC 1 MAC Address Varies NIC 2 MAC Address Varies System Part Number Varies System Serial Number Varies Chassis Part Number Varies Chassis Serial Number Varies www.gateway.com...
Page 198 Features BIOS Redirection Port Disabled Serial A Serial B Baud Rate 9600 19.2K 38.4K 57.6K 115.2K Flow Control No Flow Control CTS/RTS XON/XOFF CTS/RTS + CD Terminal Type PC-ANSI VT100+ VT-UTF8 ACPI Redirection Port Disabled Serial A Serial B www.gateway.com...
Page 199 Disabled Enabled Resume on AC Power Loss Stays Off Power On Last State (Only displayed if Intel Management Module is present. Default if present. FRB-2 Policy Disable BSP Do not disable BSP Retry on Next Boot Disable FRB2 Timer www.gateway.com...
Page 200 Platform Event Filtering Enabled Disabled Exit Save Changes and Exit Discard Changes and Exit key) Discard Changes ( Load Setup Defaults ( Load Custom Defaults Save Custom Defaults * See the following Caution before changing the Onboard SCSI Mode www.gateway.com...
Page 201 BIOS 2nd level Setting Value submenu Configuration (Cont’d) IDE Device Configuration Device Device information Vendor Device vendor Size Device size LBA Mode Device LBA mode Block Mode Device block mode PIO Mode Device PIO mode Async DMA Device Async DMA mode www.gateway.com...
Page 202 ARMD LBA/Large Mode Disabled Auto Block (Multi-Sector Transfer) Disabled Mode Auto PIO Mode Auto DMA Mode Auto SWDMA0-2 MWDMA0-2 UWDMA0-5 S.M.A.R.T. Auto Disabled Enabled 32-bit Data Transfer Disabled Enabled BIOS submenu BIOS 2nd level Setting Value submenu Configuration (Cont’d) www.gateway.com...
Page 203 USB device. Emulation Type Auto Floppy Forced FDD Hard Disk CDROM Device #n Displayed if a device is detected. Includes a DeviceID string returned by the USB device. Emulation Type Auto Floppy Forced FDD Hard Disk CDROM www.gateway.com...
Page 204 Appendix C Safety, Regulatory, and Legal Information • Safety information • Legal and Regulatory Information...
Page 205: Important Safety Information
Appendix C: Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Page 206 Do not use Gateway products in areas classified as hazardous Important locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. To reduce the risk of fire, use only No. 26 AWG or larger Warning telecommunications line cord.
Page 207: Regulatory Compliance Statements
Operation of this equipment in a residential area is likely to cause harmful interference, in which case you will be required to correct the interference at your own expense. Changes or modifications not expressly approved by Gateway could Caution void the FCC compliance and negate your authority to operate the product.
Page 208 (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications not expressly approved by Gateway could Caution void the FCC compliance and negate your authority to operate the product.
Page 209 The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5. www.gateway.com...
Page 210 Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard. Should the unit ever need servicing, contact an authorized service location.
Page 211: Environmental Information
■ In some cases, your “end of life” product may be “traded in” for credit towards the purchase of new Gateway equipment. Call Gateway to see if this program is available in your area. ■...
Page 212 In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.
Page 213 Appendix C: www.gateway.com...
Page 214 BIOS troubleshooting recovering Certificate of Authenticity resetting checkpoints resetting passwords ACPI runtime rolling bootblock initialization code settings bootblock recovery code troubleshooting DIM code updating POST code BIOS Setup utility cleaning menus keyboard navigating through screen opening www.gateway.com...
Page 215 RAID troubleshooting ROMB RAID display connections troubleshooting fans documentation keyboard Gateway Web site System Companion CD lock slot drive bays monitor location mouse drive tray network diskette parallel drivers power installing RJ-45 drives...
Page 216 CD or DVD drive Gateway CMOS battery Customer Care diskette drive Learning Libraries expansion cards Web address front panel board Gateway Server Manager heat sink hot-swap backplane hot-swap cage hard drive hot-swap drive bays hot-swap fans indicator hot-swap hard drive...
Page 217 BIOS cleaning keyboard supervisor cleaning screen user Gateway Server Manager PCI expansion card general guidelines see card recording BIOS configuration PCI interrupt routing master boot record ports memory see connections installing...
Page 218 BIOS RAID BIOS console supervisor password ROMB system Web console user passwords RAID drives using password installing Security menu location BIOS Setup utility RAID Web Console serial number serial port see memory Server menu rear fan BIOS Setup utility www.gateway.com...
Page 219 Setup utility Gateway Learning Libraries see BIOS Setup utility troubleshooting slots add-in card card battery processor beep codes sparing BIOS memory online card specifications CD drive electronic...
Page 220 BIOS Setup VGA port video Web console components quick configuration steps registration server Web site Gateway www.gateway.com...
Page 221 www.gateway.com...
Page 222 A MAN 9510 USR GDE R1 04/05...

Gateway 9510 User Manual

1 Checking out Your Gateway Server

2 Setting up Your Server

3 Maintaining Your Server

4 Installing Components

5 Using the BIOS Setup Utility

6 Configuring Your RAID Solutions

7 Troubleshooting

Server Specifications

Quick Links

User Guide

Troubleshooting

Need help?

Questions and answers

Related Manuals for Gateway 9510

Summary of Contents for Gateway 9510

Table of Contents