Printer Problems - Gateway ALR 8200 Maintaining And Troubleshooting

88 Maintaining and Troubleshooting the Gateway ALR 8200 Server

Printer problems

The printer will not turn on.
Probable Cause
The printer is not
plugged in.
The printer is not
turned on.
The printer is
defective.
The printer is turned on but will not print.
Probable Cause
The printer is not
connected to the
system.
The printer is not
designated as the
default printer.
The printer has not
been added to the
system.
The printer prints garbled text.
Probable Cause
The wrong driver is
being used for the
selected printer.
Solution
Check the power cable. Make certain it is
plugged into a live power source.
Make certain the printer's power switch is On. If
power is applied to the printer, the green power
LED should be on.
Try another printer, if one is available.
Solution
Check the data cable between the printer and
the system. Make certain it is connected to the
proper port. Check the connector and cable for
bent or broken pins.
If the printer to which you are trying to print is
not the default printer, make certain you have
selected it through the application's printer
setup function.
From the Printers window
double-click
Printers), Add Printer.
directions for adding the new printer.
Solution
From the Printers window
select the printer. From the
Printers),
menu, click Make certain the printer
Properties.
is using the right printer driver. If not, install the
correct one.
(Start > Settings >
Follow the
(Start > Settings >
File