Message Codes; Datastorm J1 Messages Codes - MotoSAT J1 User And Installation Manual

DataStorm J1 Message codes:
-1 Unknown error
Engineering and Development Message
Internal Message Only: This message should only display in when the MPU can not
determine a specific message or issue. If this massage appears during normal
consumer operation.

Capture Screen shot for Engineering Support

Capture Config Files for Engineering Support

Power cycle the controller and check connections at the mount and on the
controller

Perform Telnet NVClear Command and reload Config files.

Perform Telnet UCBupdate command.

Replace J1 Controller
Report this message and Captured data to Engineering.
-2 Invalid CAN command
Hardware Message
Issue: The J1 controller can not communicate with the UCB (Upper Control Board) or is
receiving bad CAN data. Check the following hardware.

Power cycle the J1 Controller. Leave off for 15 seconds minimum.

Check wiring diagram to insure that the UCB and J1 Controller are properly
wired.

Perform Ohms test on Blue and White wire for 60 Ohms.

Check the 9 Pin Green Cable Connector is seated properly to the J1 Controller
and the both ends of the connector are pushed in evenly.

Check the Green, Blue, White, and Purple wires on the 9 Pin Cable Connector is
making secure electrical and mechanical contact.

Check the 9 Pin or 14 Pin Circular connector to the Antenna Mount is seated
properly and the Connector is locked in place.

Measure purple wire for 12 to 15 VDC.
o No Voltage, Replace J1 Controller

Check UCB LED's, (located on Antenna Mount) for 1 second Heartbeat LED.
o Nor Heartbeat, replace UCB

Check UCB LED's, for CAN TX and RX LEDS flickering.

Perform Telnet UCBupdate command.

Perform Telnet NVClear Command and reload Config files

Replace J1 Controller and UCB at same time.
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