MotoSAT J1 User And Installation Manual page 76

Issue: Usually only seen in IDirect mode when username or password is incorrect or the IDirect
modem is not responding or not commissioned.
If in iDirect modem with iDirect modem attached:
Resolution:
Or no LNB power from Modem to controller
Telnet sensors command to read modem voltage
1. Check network Cabling and network configurations on the J1 to ensure they match with the
iDirect option files information.
2. Using the DATASTORM% telnet prompt use the setvalue commands to re set the modem
username and password.
Or import name using Config file
rd
4. Contact 3 party networking and or modem hardware provider for possible networking
hardware replacement.
If not in iDirect mode:
Resolutions:
1. Power cycle the controller and check connections at the mount and on the controller.
2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit
and reconfigure the controller.
3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session.
4. Contact MotoSAT support for possible parts replacement.
-26 Serial TX locked
Obsolete not used
-27 CAN TX locked
Obsolete not used
-28 Positioner Serial timeout
Obsolete not used
-29 Positioner CAN timeout
Issue: Can bus error. (UCB to J1 communication error)
Resolutions:
1. Power cycle the controller and check connections at the mount and on the controller.
2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit
and reconfigure the controller.
3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session.
4. Using the mounts wiring diagram perform an OHMS test and ensure the system is within
tolerances.
5. Contact MotoSAT support for possible parts replacement.
-30 Mount CAN timeout
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