MotoSAT J1 User And Installation Manual page 77

Issue: Can bus error. (UCB to J1 communication error)
Resolutions:
1. Power cycle the controller and check connections at the mount and on the controller.
2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit
and reconfigure the controller.
3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session.
4. Using the mounts wiring diagram perform an OHMS test and ensure the system is within
tolerances.
5. Contact MotoSAT support for possible parts replacement.
-31 Isolation test not available
Hughes Modems only
Issue: there was a communications error with the Direcway modem during the isolation test.
Resolutions:
1. Check all coaxial connections and F connectors.
2. Power cycle the controller modems and router and check network connections.
3. Contact the Direcway bandwidth provider for possible modem or radio assembly replacement.
rd
4. Contact 3 party networking hardware provider for possible networking hardware replacement.
5. Contact MotoSAT support for possible parts replacement.
-32 Can't load ACP API
Hughes only communications issue with Hughes modem or HNS cross pol server.
Retest later.
Issue: This message should only be displayed in debug mode for use when compiling newer
versions of software if this massage appears during normal use:
Resolutions:
1. Power cycle the controller and check connections at the mount and on the controller.
2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit
and reconfigure the controller.
3. Perform ucbupdate command from the DATASTORM% prompt in a telnet session.
4. Contact MotoSAT support for possible parts replacement.
-33 "Bad license key",
Obsolete not used
-34 Motor overcurrent Azimuth
Issue: The Azimuth motor is drawing too much current. This can also happen if a counter is not
working properly and the mount hits a limit when the software thinks it should not.
Motor has seen excessive currents. Man move motor 90 degrees both ways. Test counts.
See that motor moves. Nothing blocking dish.... Hit limit when no counts.
Resolutions:
1. Check the controller's power supply and ensure it is supplying the correct voltage and
amperage for the mount it is controlling
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