MotoSAT J1 User And Installation Manual page 82

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4. Contact 3 party networking hardware provider for possible networking hardware replacement.
If not in iDirect mode:
5. Power cycle the controller and check connections at the mount and on the controller.
6. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit
and reconfigure the controller.
7. Contact MotoSAT support for possible parts replacement.
-49 Satellite not supported
Sat Table or Config issue
Issue: Wrong satellite longitude entered or the Satellite entered does not exist in the DVB table.
Resolutions:
1. Ensure the controllers configurations match that of the connected modem.
2. Contact MotoSAT support to ensure the satellite requested is in the DVB table.
-50 Motor limit
Issue: This is a standard system message when a motor reaches its limit while using manual
motor controls. No error.
-51 Tuner AGC did not lock
Issue: DVB Tuner failure
Resolutions:
1. Power cycle the controller and check connections at the mount and on the controller.
2. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit
and reconfigure the controller.
3. Contact MotoSAT support for possible parts replacement.
Replace controller
-52 AZ Motor Limit
Test dish, check man counts. Stow replaces controller.
Issue: The azimuth motor reached its limit prematurely.
Resolutions:
1. Power cycle the controller and check connections at the mount and on the controller.
2. Perform stow dish operation.
3. Ensure the controller has firmware version 3.9.0 or higher and perform a test dish from the
DATASTORM% prompt.
4. Perform nvclear command from the J1boot% prompt in a telnet session power cycle the unit
and reconfigure the controller higher and perform a test dish from the DATASTORM% prompt.
5. Contact MotoSAT support for possible parts replacement.
-53 El Motor Limit
Test dish, check man counts. Stow replaces controller.
Issue: The elevation motor reached its limit prematurely.
Resolutions:
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