MotoSAT J1 User And Installation Manual page 81


Replace J1 Controller
-45 Modem LNB Volts not detected
Hardware Message
Issue: The J1 controller does not detect any LNB Voltage from the Modem. The Modem
or port should be connected to the J1 Controller
RX In LNB In

Check wiring diagram to insure that Modem and J1 Controller are properly wired.

Test Modem LNB Voltage for DC Volts. Typically 13 to 24 Volts.

Replace J1 Controller
-46 Controller RF Cables reversed
Hardware Message
Issue: The J1 controller detects the Modem LNB Voltage coming into the Controller
port. The Modem
From Mount RX In
Controller
RX Out to Modem

Check wiring diagram to insure that Modem and J1 Controller are properly wired.

From Mount RX In

RX Out to Modem

Recycle power to the J1 Controller.

Replace J1 Controller
-47 DVB not detected
J1 Controller Only
Hardware Message
Issue: The J1 controller can not communicate with the internal DVB Tuner.

Replace J1 Controller
-48 DiRECWAY modems not found
Or no LNB power from Modem to controller
Telnet sensors command to read modem voltage
Issue: In Hughes Net or Direcway mode but cant talk to the modem.
Resolutions:
1. Power cycle the controller.
2. Check network Cabling and network configurations on the J1 to ensure they match with the
modems commissioning information.
3. Contact the DiRECWAY bandwidth provider for possible modem replacement.
or
RX In LNB In
Port.
cable must go to the RX port on the Antenna Mount.
must be connected to the Modem
RX Out to Modem
port should be connected to the J1
port.
RX In
Port.
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