Avaya IP Office 8.1 Product Description page 7

The right choice for you and your business
How we communicate is a personal choice – it has to match the needs of your business. And your needs change
depending on whether your employees are working in the office, at home, or on the road. That's why when you
choose IP Office you can also choose from a whole range of communication tools and applications designed to
boost productivity. Choose a basic telephone or one with all the "bells and whistles." Connect our IP telephones
directly to your office LAN – you can even take them home and get all the features you have at the office. With
Avaya IP Office, a PC or laptop and an internet connection you can turn the screen of your PC into a telephone.
And our wireless solutions make it easier to roam the office. With all of our IP Office capabilities, our goal is to
make your communications simple and cost-effective. Let your Avaya BusinessPartner put together a selection
of tools and applications that's right for you.
Fine-tuning performance
How many calls are you handling an hour, a day? What are your peak calling periods? How many calls typically
turn into sales? The Avaya IP Office reporting capabilities can help you measure and manage your availability
and response to customers.
Day-to-day administration
Once your system is up and running you will benefit from the graphical administration tools that simplify day-
to-day tasks, such as updating directories and moving telephone extensions.
Getting started
Is your communications network ready for IP Office? We'll make sure. Avaya has created assessment and
automated configuration tools to make sure that when your system is installed it's ready to meet your needs
starting Day One.
Keeping ongoing management simple
Concerned about needing extra resources to administer a system as powerful as IP Office? There's no need for
worry. IP Office comes with a whole set of graphical tools to keep ongoing management simple.
Does my current phone system give my business what it needs?
If it is based on old technology, probably not. Your competitors will react faster and appear more professional
with the latest in communications software. IP Office delivers the capabilities that allow you to keep up with or
overtake the competition.
Do I need to understand the technology to implement it?
No. IP Office is designed specifically to give you more functionality without making more demands on your
resources. Rely on your certified Avaya BusinessPartner for support before, during and after your purchase.
We'll take care of you so you don't have to worry.
Do I need to spend a lot?
Not at all. You have choices based on your budget needs. Easy leasing or financing plans not only make this
affordable; they help you quickly cut monthly expenses immediately. And you only have to buy/lease what you
need, when you need it.
Is IP technology established and reliable?
Yes. With over 170,000 systems and 6 Million users worldwide Avaya IP Office has the track record businesses
like yours can rely on. Customers like you are saving money and boosting productivity and many are managing
IP Office themselves.
I have old systems but am adding an office. Should I consider newer technology?
Not only would this be a way for you to experience the rich functionality of the latest communications
applications, but we may be able to network with your existing equipment, as well as provide a gradual
migration plan for your other locations.
I have a Nortel BCM or Nortel Norstar system. Can I keep my existing telephones?
Yes. IP Office supports the majority of Nortel BCM and Norstar telephones. You can save between 40 to 60% of
your original investment by keeping your existing telephones. Whether you want to add additional telephones
or replace older telephones, IP Office supports nearly every kind.
How quickly can I get up and running?
Just say "when" – an authorized Avaya BusinessPartner can tailor a solution to your needs and your budget. By
saving you money and helping you grow, IP Office repays your investment and lets you reallocate resources to
other business priorities.
Lowering long distance costs
Routing telephone calls over the Internet (Voice over IP or VoIP for short) – is growing in popularity.
Particularly in the case of international calls, VoIP generates significant savings. If your company is already
linking multiple offices using high-speed data circuits, the VoIP capabilities in IP Office make it possible to route
voice calls over the existing infrastructure, providing another way to lower costs and leverage your investment.
However you do it, the VoIP capabilities of IP Office are a way to put money back in your pocket.
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 7
Issue 26.k.- (16 August 2012)