Avaya IP Office 8.1 Product Description page 73

Visual Voice Messaging
Supported on 1400 and 9500 digital telephones only. Allows the user to manage their voice mail messages via
their display. Features supported include:
access new /old / saved messages.
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next and previous message.
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fast forward and rewind.
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pause message.
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save, delete and copy message to other users of the system.
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change default greeting.
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change password.
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change message status from old / saved to New.
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Voicemail Options
Bypass Greeting
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After a call goes to an extension's voice mailbox, the caller can press the 1 key to bypass the
o
mailbox greeting and begin recording a message.
Change Message Status to New (*06)
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This feature provides the ability to change the status of a message from Old or Saved to New.
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Users can dial *06 at any time after the Old or Saved message begins to play through the 3
o
second pause after the caller information portion of the message.
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When a message is marked as New, the system does not initiate a new Voicemail to Email
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message, but the extension's message waiting light is illuminated.
Choice of Language
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Each Auto Attendant can have a primary language assigned to it. The language applies to the pre-
o
recorded prompts available to that Auto Attendant. This overrides the system language setting.
The per-extension Display Language setting will also override the system language and change all
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the displays, pre-recorded greetings, and prompts to the chosen language.
End of Recording options
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When a caller has finished leaving a message in an extension's mailbox, the caller can touch the #
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key to signal the end of recording of the message.
If the message is less than 3 seconds, the system will play the following prompt: "Message too
o
short. Deleted. Goodbye."
If the message is longer than 3 seconds, the system will play the following prompt: "Your
o
message has been sent. Goodbye."
Outcalling Notification
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If you use the Outcalling option, Embedded Voicemail will call the number which you have
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programmed to signal that a new message has arrived in your mailbox.
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Phantom Mailboxes
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Provides voice mailbox support for all extensions (10-57), without requiring the physical hardware
o
to be present. Extensions without hardware are called phantom extensions.
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Calls to a phantom extension go directly to voice mail.
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Phantom voice mailboxes:
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Product Description
IP Office 8.1
The message is moved to the queue of New messages.
Each user can have 1 number programmed for outcalling notification.
The system will make up to 3 attempts (in 5-minute intervals) to contact the user.
After 3 attempts, outcalling notification will cease until another new voice message arrives.
Note: Ports 7 and 8 of an ETR-6 module can be used for phantom extensions even though
you cannot plug a phone into them.
DTMF breakout service can be used to transfer the call.
© 2012 AVAYA All rights reserved.
Page 73
Issue 26.k.- (16 August 2012)