Table Of Contents - Avaya IP Office 8.1 Product Description

Contents
1. Introduction
Avaya IP Office ................................................................ 6
What's New in IP Office Release 8.1 ................................................................ 9
Voice Communication Solution Features ................................................................ 10
Data Communication Solution Features ................................................................ 11
Applications Platform Features ................................................................ 12
Management Tools ................................................................ 13
Scalable Platform ................................................................ 14
Telephone Options ................................................................ 14
Application and Feature Licensing ................................................................ 14
Country Availability ................................................................ 14
2. IP Office Basic Edition PARTNER®
Mode
Hardware ................................................................ 20
Telephones ................................................................ 22
System Administration ................................................................ 29
System Features ................................................................ 32
3. IP Office Basic Edition Norstar®
Mode
Hardware ................................................................ 51
Telephones ................................................................ 53
System Administration ................................................................ 57
System Features ................................................................ 60
4. IP Office Server Edition
Mid-market Overview ................................................................ 77
IP Office Solution Overview ................................................................ 77
IP Office Key Components ................................................................ 81
IP Office Deployment Options ................................................................ 81
IP Office Scalability ................................................................ 82
IP Office Resiliency ................................................................ 82
IP Office Centralized Licensing ................................................................ 84
IP Office Centralized Management ................................................................ 86
Documentation, Training, and Localization ................................................................ 87
Serviceability ................................................................ 89
5. IP Office 500 Platform
IP Office 500 Control Unit ................................................................ 91
IP500 Base Cards ................................................................ 93
IP500 Trunk Cards ................................................................ 98
External Expansion Modules ................................................................ 102
6. Telephones
9600 Series IP Telephones ................................................................ 109
B100 Conference Telephones ................................................................ 125
9504 and 9508 Digital Telephones ................................................................ 131
1600 Series IP Telephones and 1400 Series
Digital Telephones ................................................................ 134
T3 Telephones ................................................................ 142
Wireless Phone Solutions ................................................................ 146
Other Phones Supported ................................................................ 187
Analog Telephones ................................................................ 216
Headsets ................................................................ 222
Product Description
IP Office 8.1
Summary
7. Features and Call Handling
Basic Call Handling
Advanced Call Handling
Key and Lamp Operation
Outbound Call Handling Features
Forwarding
Avaya Telephone Features
Inbound Call Handling
Contact Center Features
Miscellaneous Features
System Short Codes
8. IP Telephony
Gateways, Gatekeepers and H.323 - Technology
Overview
SIP - Session Initiation Protocol
IP Telephony Features
SIP Trunks
SIP Endpoint Support
IP Office 8.1 Interoperability
Remote Phone Support
Avaya Session Border Controller for Enterprise
VoIP FAQ
9. Public and Private Voice Networks
Private Circuit Switched Voice Networking
Public Voice Networking
E1R2 Channel Associated Signaling
Session Initiation Protocol (SIP)
Packet Based Voice Networking
Supplementary Services within IP Networks
Multi-Site Networking (Small Community
Networking)
Internetworking with Other Avaya Products
Common Networking Features
10. Data Networking Services
LAN/WAN Services
Internet Access
Remote Access Features
LAN to LAN Routing
SSL/VPN Remote Access
Data Networking Features
11. Unified Communications Module
12. Applications Server
13. User Call Control Applications
one-X Portal for IP Office
IP Office Video Softphone
Flare Communicator
14. Receptionist
SoftConsole Options
SoftConsole Administration
SoftConsole PC Requirements
© 2012 AVAYA All rights reserved.
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Issue 26.k.- (16 August 2012)
Contents
Page 3