Avaya IP Office 8.1 Product Description page 413

Customer Map
The customer map shows the location of callers based on the caller's number. When a caller's location has been
identified , a pin is placed on the map at that location. The color of the pin changes with the volume of calls that
match that same location. When the caller cannot be resolved beyond just a country, a colored button is used
instead of a pin. Hovering your cursor over a pin or button displays details of the location and the number of
callers from that location.
The customer map can use a number of different map backgrounds. These vary by map provider and map type.
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 413
Issue 26.k.- (16 August 2012)