Avaya IP Office 8.1 Product Description page 71

SD Card Start-up / Shut Down via TUI
A new TUI command is provided to shut down and restart the system SD card slot and the optional SD card
slot, without shutting down the entire system. This allows for removal and reinstallation of the system SD and
optional SD cards.
Speed Dial Options
The system supports the following types of Speed Dialing:
Personal Directory - 1400 and 9500 Telephones only
·
Each user can store up to 20 frequently-dialed names and numbers in their extension. Personal
Directory numbers can be dialed quickly by pressing CONTACTS and dialing the first few letters of the
person's name. Personal Directory numbers programmed for a particular extension are for use only at
that extension.
Personal Speed Dial (FEATURE 80 – 99) – ETR and Analog Telephones only.
·
Each user can store up to 20 frequently-dialed numbers (no name) in their extension. Personal Speed
Dial numbers can be dialed quickly by pressing FEATURE (or # at intercom dial tone on a single-line
telephone) and the two-digit speed dial code from 80 through 99. The Personal Speed Dial numbers
programmed for a particular extension are for use only at that extension.
On analog telephones, a user will press the # key (instead of the Feature key) then dial the 2-digit number.
System Speed Dial – 1400 and 9500 Telephones only
·
System Speed Dialing is a shared list of up to 100 frequently-dialed names and numbers (FEATURE
600 – 699). All users on the system may use these numbers by pressing CONTACTS and dialing the
first few letters of the party's name.
System Speed Dial (FEATURE 600 – 699) – ETR and Analog Telephones only.
·
System Speed Dialing is a shared list of up to 100 frequently-dialed numbers (no name) up to 28
characters in length. All users on the system may dial a System Speed Dial number by pressing
FEATURE (or # at intercom dial tone on a single-line telephone) and the three digit speed dial code,
from 600 through 699.
Station Lock / Unlock
Station Lock helps to prevent unauthorized people from making outside calls from extensions. Users enter a
four-digit code on their telephone dialpad to "lock" your extension. To unlock the phone, the user enters the
identical code.
Station Message Detail Reporting (SMDR)
SMDR is a call reporting feature that provides records of call activity. It is commonly used in many types of
business, including Legal, Contact Centers, Sales and Real Estate.
Detect any unauthorized calls.
·
Bill clients or projects.
·
Bill back by department.
·
Reduce telephone costs by identifying the need to change telecommunications services
·
Print Caller ID information.
·
The output is generally sent to a PC running an optional Call Accounting software package.
System Groups
The system supports the following types of groups:
Pickup Groups (4 Groups) (INTERCOM 6xx)
·
When a call rings at an extension assigned to a Pickup Group, a user at any other extension in the
system can answer the ringing call by dialing the Pickup Group code. The Pickup Group feature helps
when a user needs to answer calls on lines or pools not assigned to his or her telephone.
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Call reporting information allows users to:
Issue 26.k.- (16 August 2012)
Page 71