Text-To-Speech Email Reading (Microsoft Exchange Only) - Avaya IP Office 8.1 Product Description

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Text-to-Speech Email Reading (Microsoft Exchange only)

In addition to providing a unified mailbox for voicemail messages, emails and fax message, Voicemail Pro can
also provide the ability to retrieve email messages through the telephone.
When operating in INTUITY mode and with Power Users and/or Mobile Workers licensed these users will be
presented with a list of both voicemail messages and email messages. The emails can then be read out over the
telephone. The benefit to the user is that their messages are now accessible while in and out of the office
through any telephone. The user's email account needs to be configured in IP Office manager to enable TTS
functionality.
When accessing messages through the telephone all new voicemail messages will be presented to the mailbox
owner before any new email messages. When accessing an email message the system refers to the message
as "New message with text".
Emails will be read based on the user language setting in IP Office, depending on the TTS engine capability.
With no additional TTS engine installed Voicemail Pro TTS will use the TTS engine installed with the Microsoft
Windows operating system. If using Avaya TTS, then 22 languages are supported on Windows and 19 are
supported on Linux. If using 3
Avaya TTS is an optional license.
Where the user has email reading in their voicemail box, they will be able to record a voice reply to the email,
and send it as a .WAV attachment to a reply email to the person who sent the email.
Note: More than eight users can use TTS functionality if the Avaya TTS ScanSoft or Avaya TTS Professional
license are purchased. Avaya TTS will only work on Linux with the TTS Professional license.
Product Description
IP Office 8.1
rd
party TTS please refer to the vendor documentation for supported languages.
© 2012 AVAYA All rights reserved.
Page 364
Issue 26.k.- (16 August 2012)

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