Avaya Ip Office - Avaya IP Office 8.1 Product Description

1. Introduction
This document is not a contractual document. The specification of the Avaya IP Office family is
subject to change without notice. Not all components and features documented are available in all
territories; refer to your Avaya representative for further details. This document should be read in
conjunction with any issued technical bulletins and/or product offer announcements.

Avaya IP Office

Simple, Powerful Communications for Small Businesses.
What is IP Office?
IP Office is a versatile communications solution that combines the reliability and ease of a traditional telephony
system with the applications and advantages of an IP telephony solution. This converged communications
solution can help businesses reduce costs, increase productivity, and improve customer service.
How can I use it in my business?
Avaya IP Office unifies your communications, providing your employees with a solution that lets them handle all
their business communications on the device of their choice: their laptop, mobile phone, office telephone or
home telephone; using wired, wireless or broadband connections.
What are my choices?
Successful companies are always looking for new ways to do more with less – keeping their business flexible,
innovative and competitive without driving up operating costs and capital expenses. Avaya IP Office is the right
choice for any small business today – whether you have 5, 25, 250 or 1000 employees... just getting started or
already established have a single location or multiple locations across the globe...
With IP Office you can tailor the solution to your user needs (e.g. Teleworker, Mobile Worker, Customer Service
Agent, etc.). Whether you have 5 employees, 25, 250 or more, IP Office is the right choice.
IP Office: Three key things to know
All small and medium size businesses are seeking ways to reduce costs and improve the way it operates. Like
every business, you're looking to keep all your customers, add new ones and grow at the pace that's right for
you. Avaya understands this. With over one hundred years of experience as a leader in communications, we
know that the right solution for your business is one that helps you increase profitability, improve productivity
and gain competitive advantages.
Serving Customers Effectively with Unified Communications
Your office telephone, cell phone, e-mail, texting, instant messaging and even your home telephone are all
essential to the way you work today. Unlike other solutions, Avaya IP Office uses built-in intelligence to simplify
your use of wired, wireless and Internet communications. Instead of keeping your communications separate,
Avaya IP Office brings them together so you can easily turn a home or mobile phone into an office extension,
collaborate with dozens of customers or staff members on a conference call and get detailed reports that show
how well your company is responding to customers. With rich functionality, IP Office naturally creates new ways
of thinking about the role communications can play in your business.
See what Avaya can do for you
You need a communications system – every business does. To find one that's right for your business, start with
Avaya. With solutions like IP Office, we're revolutionizing how small and medium size businesses communicate.
Now is the time to see what an Avaya solution can do for your business.
Reduce monthly costs. Now.
IP Office will help you lower the cost of communications, with capabilities like conferencing, making calls over a
managed Internet service (Voice over IP) and the "all-in-one" benefits of a converged communications system.
Leave the office. Be accessible.
With easy, flexible options for call/message forwarding and one-number reachability, IP Office keeps everyone
in touch. Get the freedom to go where you want and never miss important business calls.
Serve better. Sell more.
IP Office can give you a customer sales and service center designed for your needs and your budget – with all
the routing and reporting capabilities you need. Deliver the personal service that builds sales and loyalty.
Get connected
Talk to your Avaya Business Partner. Discuss where you want communications to add value to your business.
Learn about the different service and support options that are available. See why thousands of growing
businesses rely on the innovative Avaya IP Office solution.
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
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Issue 26.k.- (16 August 2012)