Avaya IP Office 8.1 Product Description page 310

Directory Gadget
Directories
Avaya one-X™ Portal for IP Office can display several directories of names and associated telephone numbers.
Personal Directory
·
This is the user's own directory of names and numbers. The user can associate multiple numbers (e.g.
work, home, mobile, etc.) with a name and select which number to use when making a call. They can
also edit and change the directory entries. The personal directory can contain up to 100 entries. The
personal directory is common with the 1400, 1600 and 9600 Series telephones (as well as T3
telephones in selected EMEA countries).
The Avaya one-X™ Portal for IP Office user can add up to 4 additional tabs for personal directory
o
contacts,
System Directory
·
This is the directory of names and numbers from the IP Office telephone system plus all the users and
groups on the telephone system. These entries cannot be changed, but the user can copy a system
directory entry into your personal directory and modify it.
External Directory
·
The system administrator can configure Avaya one-X™ Portal for IP Office to access one external
directory (Active Directory / LDAP).
Searching the directories is easy: with the Personal Directory and the System Directory, as you enter a name or
number in the box at the bottom of the tab, only matching directory entries will remain in view.
With the External Directory, you must enter a name or number to perform a search.
The user can make a call directly from the directory gadget by clicking on the number associated with the
entry. If more than one number is available for this entry, they can choose which one to call.
Presence and Instant Messaging
Avaya one-X™ Portal for IP Office for IP Office provides a Presence and Instant Messaging Service that
facilitates communications both internal and external to the organization. It shows presence for any of the
people added in the Directory gadget.
The Directory gadget displays the presence status of a user that reflects telephony presence (phone activity
such as available/busy/ringing), user presence (Available/DND/Offline) and presence information from Microsoft
Exchange calendar mining (in an appointment, out of office set). In addition it supports Presence Federation via
XMPP which allows display of information published by buddies using other presence networks such as the
Google Talk network. With federation, a user can add a buddy on another system by specifying that user's
XMPP ID when defining the new buddy.
The Instant Messaging service allows users to communicate with internal and external users using instant
messages from within Avaya one-X™ Portal for IP Office.
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 310
Issue 26.k.- (16 August 2012)