Avaya IP Office 8.1 Product Description page 362

Integration with Microsoft Exchange Server
As part of UMS, Voicemail Pro can integrate with the Exchange Server from Microsoft. Each user with UMS
enabled can be configured to use either the IMAP capability (see above) or the Exchange integration. If the
Exchange option is selected, all user voicemails are forwarded and stored in the Exchange server message store
instead of the Voicemail Pro message store. Voicemail Pro is able to deliver new voicemails to Exchange
formatted as 'voicemail' which enables Exchange to handle them differently from standard emails. If used in
combination with a mobility solution voicemails can be managed using the visual voicemail user interface of the
mobile device (e.g. Blackberry).
The following diagram illustrates the two possible ways of integrating with either a standard IMAP-based email
system or with an Exchange Server email system.
Both scenarios can exist in parallel on the same system but only one option can be configured for one user.
A voicemail stored in the Exchange message store can be retrieved by Voicemail Pro and made accessible for all
communication devices (as shown in the diagram above).
Earlier versions of Microsoft Exchange Server are supported by using the IMAP integration described above.
Product Description
IP Office 8.1
© 2012 AVAYA All rights reserved.
Page 362
Issue 26.k.- (16 August 2012)