Idle Line Preference - Avaya IP Office 8.1 Product Description

block the external routing of specific numbers or types of numbers. Typically the barring short codes are set to
return busy tone, however they could route the call to an alternate number or to a Voicemail service that
returns a 'barred dialing message'.
For users, the short codes can be allocated to a User Rights template. This template is then applied to the Users
whose calls need restriction. In addition to barring the dialing of certain numbers, IP Office can be set to bar the
forwarding of calls to external numbers on a per user basis.
Alternate Route Selection (ARS)
IP Office supports Alternate Route Selection (ARS). If a primary trunk is unavailable, then ARS provides
automatic fallback to an available trunk (e.g., analog trunk fallback if a T1 or SIP trunk fails, or use PSTN for
SCN fallback).
By configuring ARS, calls may be routed via the optimum carrier. Time profiles can also be used to allow
customers to take advantage of cheaper rates or better quality at specific times of day.
Multiple carriers are supported. For example, local calls are to go through one carrier between specific hours
and international calls through an alternative carrier. Carrier selection using 2-stage call set up via in-band
DTMF is possible. It is possible to assign specific routes on a per user basis, e.g. only allow expensive routes to
be used by critical staff.
Maximum Call Length
This feature allows the system to control the maximum duration of any call based on the dialed number. This
could be used for controlling calls to cellular networks or data calls made over the public network to ISPs.
Transferable Dial Out Privilege
Feature
A privileged user (Operator / Supervisor) can transfer an outside line (secondary dial tone) to a user
·
that does not have external privileges.
Benefits
Provides the company with control over external calls
·
Provides the ability to provide outside line access for restricted telephones . (e.g., those in public areas
·
or conference rooms)

Idle Line Preference

Feature
Going off hook will select the first Idle line appearance and the user will be connected to an outside
·
line.
Benefit
Provides the ability to select a specific external line (for companies that prefer to work in key-system
·
mode).
Product Description
IP Office 8.1
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Issue 26.k.- (16 August 2012)