Avaya 8410D User Manual
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Avaya 8410D User Manual

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Summary of Contents for Avaya 8410D

  • Page 1: Table Of Contents

    8410D User’s Guide CONTENTS Your 8410 Voice Terminal A Quick Look at the Features Voice Features Display Features and Features Used with the Softkeys How to Use the Features General Instructions Conventions Used in The Following Procedures Troubleshooting (Later in This Guide)
  • Page 2 8410D User’s Guide Inspect Normal (Exit) Time/Date Timer Tones and Their Meaning Ringing Tones Feedback Tones Troubleshooting Key Words to Know Quick Reference Lists 2 of 37...

  • Page 3: Your 8410 Voice Terminal

    8410D User’s Guide Your 8410 Voice Terminal The 8410 voice terminal is available in two models: the 8410D has a display; the 8410B is a basic set without a display. The display, along with the softkeys and display control buttons, offers the user valuable added functionality.
  • Page 4 8410D User’s Guide Figure 2. Another Version of the 8410D Voice Terminal (with Display) The following features on the 8410 voice terminal shown in Figures 1 and 2 are listed alphabetically for your convenience. Explanations for each feature are also provided.
  • Page 5 (for the built-in speakerphone option only). Softkeys (only on the The four buttons located below the 8410D display and labeled with 8410D) arrows ( ), correspond to words on the display screen. You can use...
  • Page 6 8410D User’s Guide (On some 8410 voice If your 8410 has the Reset Spkr label under the button, you Speaker terminals, this can be used can also use the Reset Speakerphone feature. When you press Shift as a Speaker/Reset Spkr...

  • Page 7: A Quick Look At The Features

    Note: If you are using an 8410D voice terminal, you may also be able to use up to 12 other features accessed with the softkeys and display control buttons. These features are in addition to the features administered on the call appearance/feature buttons on your voice terminal. Check with your system manager to see which softkey features are available to you.
  • Page 8 8410D User’s Guide Call Park Puts a call on hold at your voice terminal, for retrieval at any extension. Use when you need to go elsewhere to get information during a call, or whenever you wish to complete a call from a different location.

  • Page 9: Display Features And Features Used With The Softkeys

    Display Features and Features Used with the Softkeys Note: If you are using an 8410D voice terminal, you can also use up to 12 additional features accessed with the softkeys and display control buttons. Your system manager can tell you which softkey features are available to you.

  • Page 10: How To Use The Features

    Reset Speakerphone) or the Speaker feature. Check with your system manager to see what other features you can use with a DEFINITY ECS. Note: If you are using an 8410D voice terminal, you may also be able to use up to 12 additional features accessed with the softkeys and display control buttons.

  • Page 11: Conventions Used In The Following Procedures

    8410D User’s Guide Conventions Used in The Following Procedures Feature Each of these boxes represents a button that has a feature assigned to it. Feature xxxxx The button is labeled with the feature name, sometimes followed by an extension number (shown as xxxxx) or a person’s name.

  • Page 12: Using The Display, Softkeys And Display Control Buttons

    Using the Display, Softkeys and Display Control Buttons If you are using an 8410D voice terminal, the following information will help you use the display, the softkeys, and the display control buttons. The softkeys are the four keys labeled with arrows ( ) located directly below the display. The...

  • Page 13: Other Softkey Features That May Be On Your Display

    Figure 4 above shows the 12 default softkey features, those features that can be accessed with the softkeys when the 8410D voice terminal is initially installed. However, if the voice terminal is connected to a DEFINITY G3V3 (or later), the system manager may substitute other softkey features in their place.

  • Page 14: Using The Softkeys To Activate A Feature

    (showing feature status indication) disappears. Resetting the Speakerphone with the Softkeys (When Powering Up the Voice Terminal) Important: You can use the Reset Speakerphone feature only on those 8410D voice terminals on which the Reset Spkr label appears under the button.

  • Page 15: Voice Feature Procedures

    Speaker button, the voice terminal will automatically reset the built-in speakerphone when needed. Speaker To reset the 8410D Press the softkey below Begin to reset the speakerphone speakerphone (when the (Press the softkey below Cancel if you do not want to reset the voice terminal is first speakerphone at this time.
  • Page 16 8410D User’s Guide Note: Each AD button will hold one complete phone number or feature access code. Pick up the handset [dial tone] Note: If you are using the built-in speakerphone, you must either press a call appearance button or press before you begin Step 3.
  • Page 17 8410D User’s Guide If your 8410 does not have a display or if Prog is not available on your display, press Program or Dial the AD Program access code * 0 [dial tone] Dial the Personal List number (1, 2, or 3) [dial tone] Dial the list item (1, 2, 3...)

  • Page 18: Call Forwarding All Calls

    8410D User’s Guide Call Forwarding All Calls You can access this feature with the softkeys only if your voice terminal has a display and if the feature’s abbreviation, CFrwd, appears on the second line of one of the feature option screens.

  • Page 19: Conference

    8410D User’s Guide Conference To add another party to Press [dial tone] Conf a call (for a total of up to • Present call is put on hold, and you are given a new call appearance; six parties) all other parties remain connected to each other Dial the number of the new party and wait for an answer Note: You can privately discuss the call with the new party at this time;...

  • Page 20: Hold

    8410D User’s Guide Hold To put a call on hold Press Hold while you answer • Green light next to the held call flutters another call, make a call, or perform some other task Note: If you put a conference call on hold, the other parties remain connected.

  • Page 21: Last Number Dialed

    8410D User’s Guide • Special intercom ring is sent Note: If the call is unanswered, press while the call is Go To Cvr ringing if you want to redirect it to coverage. To answer any intercom Pick up the handset call •...
  • Page 22 (If a call is in progress, you will not hear the tones, and the new speakerphone adjustment is reset for only the duration of that call.) When you first power up the 8410D voice terminal, the following display appears: To reset the 8410D...

  • Page 23: Select Ring (And Ringer Volume)

    Prev cycle through all eight ringing patterns When you hear the desired ringing pattern, press again Shift • Your new ringing pattern is set • If you have an 8410D, you hear confirmation tone (two rising tones) 23 of 37...
  • Page 24 8410D User’s Guide • Red light next to goes off Shift Note: If you receive a call, go off-hook, or lose power during selection, the process is interrupted and you must start again. To select a personalized While on-hook, press...

  • Page 25: Send All Calls

    8410D User’s Guide Send All Calls You can access this feature with the softkeys only if your voice terminal has a display and if the feature’s abbreviation, SAC, appears on the second line of one of the feature option screens.

  • Page 26: Speakerphone

    8410D User’s Guide Note: In order for the other party to hear you, • If you have a display, it shows: you must speak through the handset. (There are eight possible volume settings. On the display, one arrow is the lowest setting, and eight arrows is the highest setting.)
  • Page 27 8410D User’s Guide To place/answer a call without lifting the Press Speaker handset, or to use • Red light next to speakerphone with any goes on steadily Speaker feature Place or answer the call, or access the selected feature Adjust speakerphone volume if necessary •...

  • Page 28: Test

    8410D User’s Guide To end a call Press again to hang up Speaker • Red light next to goes off Speaker Note: If the other person on the call hangs up first, the call is disconnected. If you press , you will hear dial tone.

  • Page 29: Display Feature Procedures

    8410D User’s Guide Display Feature Procedures This section includes the procedures for seven display features you may use with the 8410 voice terminal equipped with a display. However, note that the display, along with the softkeys and display control buttons, can also be used for accessing up to 12 softkey features. For procedures on using the display and softkeys and a list of the features that can be accessed with the softkeys, see “Using the Display, Softkeys, and Display Control Buttons”...

  • Page 30: Exit (Normal)

    8410D User’s Guide To place a call to the Pick up the handset name shown on the display While the name is shown, press (if available) Call Disp or, if you do not have on your set, press and then dial the...

  • Page 31: Time/Date

    8410D User’s Guide Time/Date You can access this feature with the softkeys only if your voice terminal has a display and if the feature’s abbreviation, TmDay, appears on the second line of one of the feature option screens. To see date and time...

  • Page 32: Tones And Their Meaning

    8410D User’s Guide Tones and Their Meaning Ringing tones are produced by an incoming call. Feedback tones are those which you hear through the handset (receiver) or the speaker. Ringing Tones • 1 ring — A call from another extension.
  • Page 33 8410D User’s Guide • speakerphone reset tones — A rising set of tones; indicates the speakerphone is adjusting itself to the surrounding room acoustics. Note: Only 8410 voice terminals with the Reset Speakerphone feature will play these tones. 33 of 37...

  • Page 34: Troubleshooting

    8410D User’s Guide Troubleshooting Problem Solution A feature doesn’t work as Reread the procedure and try again. noted in this guide. For many features you must lift the handset before you can use the feature. Check with your system manager to be sure this feature is administered on your voice terminal.

  • Page 35: Key Words To Know

    8410D User’s Guide Key Words to Know access code See feature access code. activate To begin or turn on the operation of a feature. attendant The person who handles incoming and outgoing calls at the main console. AUDIX Voice mail and message service, which provides coverage for calls to you by recording callers’...
  • Page 36 Those features accessed with the four arrowed softkeys ( ) and the display control buttons. A person using an 8410D can access up to 12 softkey features. softkeys The four buttons below the display labeled with arrows ( ).

  • Page 37: Quick Reference Lists

    8410D User’s Guide Quick Reference Lists FEATURE ACCESS CODES FEATURE ACCESS CODES Code Feature Feature Code ABBREVIATED DIALING CALL PICKUP List 1 List 2 LAST NUMBER DIALED List 3 PRIORITY CALLING Program SEND ALL CALLS Cancel CALL FORWARDING ALL CALLS...

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8410b

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