Avaya 9608 Administrator's Manual
  1. Manuals
  2. Brands
  3. Avaya Manuals
  4. IP Phone
  5. IP Office 9608
  6. Administrator's manual

Avaya 9608 Administrator's Manual

Hide thumbs Also See for 9608:
Table of Contents

Advertisement

Quick Links

See also: Instruction Manual , User Manual
Avaya one-X™ Deskphone SIP
9608, 9611G, 9621G, 9641G
Administrator Guide
Release 6.0.1, SP1
16-603813
Issue 1
May 2011

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the 9608 and is the answer not in the manual?

Questions and answers

Related Manuals for Avaya 9608

Summary of Contents for Avaya 9608

  • Page 1 Avaya one-X™ Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1, SP1 16-603813 Issue 1 May 2011...
  • Page 2 End User. “Designated Processor” means a single stand-alone computing device. “Server” means a Designated Processor that Avaya provides a telephone number for you to use to report problems or to ask hosts a software application to be accessed by multiple users. “Software”...
  • Page 3 on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

  • Page 5: Table Of Contents

    Contents Chapter 1: About this Guide ......About this guide ........Major differences between 9600 Series H.323 and SIP IP Deskphones .
  • Page 6 Session Manager, and System Manager (SM) ..Avaya product overview....... .
  • Page 7 Chapter 8: Administering Telephone Options ....Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones . 9600 Series SIP Deskphones customizeable system parameters ..
  • Page 8 Customizing Applications and Options ..... . . Administering the Avaya “A” Menu ......
  • Page 9 Contents Failover/failback behavior......System performance......Telephone behavior during failover .
  • Page 10 ........173 10 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 11: Chapter 1: About This Guide

    Network Time server. This document covers SIP administration for 9608, 9611G, 9621G, and 9641G Deskphones only. The 9608, 9611G, 9621G, and 9641G Deskphones use Internet Protocol (IP) technology with Ethernet line interfaces and support both SIP and H.323 protocols. These deskphones use DHCP to obtain dynamic IP Addresses, and HTTPS or HTTP to download new versions of software or customized settings for the deskphones.

  • Page 12: Major Differences Between 9600 Series H.323 And Sip Ip Deskphones

    SES 4.x or 5.x, where "x" represents an additional release of that software. SIP deskphones use Avaya OPS (Outbound SIP Proxy) features on the “trunk” side of Avaya Communication Manager whereas the H.323 (IP) deskphones are supported on the “line” side of the Communication Manager.
  • Page 13 As of SIP software Release 6.0.1, SP1, SIP deskphones support the English Large Text Font for the 9608, 9611G, 9621G, and 9641G Deskphones. SIP deskphones support text entry in Hebrew or Korean while H.323 deskphones do not.

  • Page 14: Change History

    ® Aura System Manager. Note that for 9600 Series SIP Deskphones other than the new 9608, 9611G, 9621G, and 9641G models, Software Release 2.6, issued in June, 2010 still applies. Issue 1 This is the current version of this document, revised and issued in April, 2011 to support 9600 Series IP Deskphone Software Release 6.0.1, SP1, for the deskphone models:...
  • Page 15 What’s New in this Release Issue 1 May 2011...
  • Page 16 About this Guide 16 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1, SP1...

  • Page 17: Chapter 2: Administration Overview And Requirements

    About 9600 Series IP Deskphones The 9600 Series IP Deskphones support either the SIP signaling protocol or the H.323 signaling protocol. This document covers SIP administration for 9608, 9611G, 9621G, and 9641G Deskphones only. SIP was developed by the IETF. Like H.323, SIP provides for real time audio, video, and data communications transmission over a packet network.
  • Page 18 Administration for dynamic addressing. For static addressing, see the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604). Tagging Control and VLAN administration for the deskphone, if appropriate, as covered in ●...

  • Page 19: Administration Alternatives And Options

    Options. Manual “Static Addressing Installation” in the applicable administration at the Avaya one-X™ Deskphone SIP Installation and deskphone Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604). LLDP About Link Layer Discovery Protocol (LLDP) page 119. Tagging and VLAN...
  • Page 20 1. LLDP, except for setting the call server and file server IP addresses, for which it has the lowest precedence 2. DHCP, except as indicated in DHCPACK setting of parameter values 3. Settings file 20 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 21: Configured Controllers Precedence And Controller Priority

    Administrative requirements Important: Set failover parameters in the settings file and not in SES/SM. Important: 4. Personal Profile Manager (PPM) through either SES or SM 5. Manual administration, unless the system parameter USE_DHCP is set to 1 (Get IP Address automatically by DHCP), or backup file data obtained through PPM. For example, if the SIP outbound proxy server address is defined to have the precedence information so that the value retrieved from DHCP server has a lower precedence than the value retrieved from the settings file, and the value retrieved from the settings file is higher than...

  • Page 22: Administrative Tasks

    4. 46xxsettings file updated with site-specific and SIP-specific information, as applicable. 5. 9600 Series Telephones installed. For more information, see the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604). 6. Individual SIP deskphones updated using Craft procedures, as applicable. For more information, see “Local Administrative Procedures”...

  • Page 23: Administrative Checklist

    Release 6.0 software. Administer the Proxy Administer for SIP Enablement Installing, Administering, ® Server Services (SES) or Avaya Aura Maintaining, and Troubleshooting Session Manager (SM). SIP Enablement Services (Document # 03-600768) or ® Administering Avaya Aura...
  • Page 24 Individually: The applicable Craft Local Procedures in the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604). 2 of 3 24 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 25: Deskphone Initialization Process Overview

    These steps offer a high-level description of the information exchanged when the deskphone initializes and registers. This description assumes that all equipment is properly administered ahead of time. The Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604) provides a detailed description of initialization (power-up and reset).

  • Page 26: Step 2: Dhcp Processing

    SES/SM, which in turn communicates with Avaya Communication Manager (CM). For a new installation and for full service, the user can enter the deskphone extension (in SES environments only) and the SES/ SM password.

  • Page 27: Error Conditions

    LAN-based. Quality of Service, server administration, and other issues can impact user perception of IP deskphone performance. The Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604) covers possible operational problems that might be encountered after successful installation.
  • Page 28 Administration Overview and Requirements 28 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 29: Chapter 3: Network Requirements

    Manager call server, see Chapter 4: Avaya Aura Communication Manager Administration. For more information about hardware requirements in general, see the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604). Issue 1 May 2011...

  • Page 30: Server Requirements

    DHCP server Avaya recommends that a DHCP server be installed and that static addressing be avoided. Install the DHCP server and application as described in Administering the DHCP and File Servers on page 63.

  • Page 31: Http/Https Server

    PRIMARY_PROXY_ENVIRONMENT parameter accordingly. When the PRIMARY_PROXY_ENVIRONMENT is set to 2 (indicating a Session Manager environment), ® the deskphone supports the Avaya Aura Presence server. When the PRIMARY_PROXY_ENVIRONMENT is set to 1 (indicating an SES environment), the deskphone supports any presence server.
  • Page 32 Presence administration is dependent on your operating environment, for example, the servers and software in place. For information about administering presence in specific environments 32 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 33: For Ses Environments

    SM environment. For SES environments Presence requires SES 4.0 or higher. Avaya Distributed Office is not supported. The following standards and guidelines dictate how presence is handled: RFC 3856: A Presence Event Package for the Session Initiation Protocol (SIP), RFC 3857: A Watcher Information Event Template-Package for the Session Initiation Protocol (SIP),"...

  • Page 34: Required Network Information Before Installation - Per Dhcp Server

    The 9600 Series SIP IP Telephones support specifying a list of IP Addresses for a gateway/ router and the HTTP/HTTPS server, and Avaya call servers. Each list can contain up to 255 total ASCII characters, with IP Addresses separated by commas with no intervening spaces.

  • Page 35: Registration And Authentication

    For more information about SNMP and MIBs, see the IETF Web site listed in on page 15. The Avaya Custom MIB for the 9600 Series SIP IP Telephones is available for download in *.txt format on the Avaya support Web site at http://www.avaya.com/support.

  • Page 36: Ip Address And Settings Reuse

    1, 802.1Q tagging will be turned on with a VLAN ID equal to the value of L2QVLAN_INIT, DHCP will then enter the “extended” REBINDING state, and operation will proceed as normal. 36 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 37: Qos

    Other network considerations After a successful registration, the following system values are set: REUSE_IPADD will be set to the value of IPADD, REUSE_NETMASK will be set to the value of NETMASK, REUSE_ROUTERS will be set to the value of ROUTER, REUSE_ROUTER_IN_USE will be set to the value of ROUTER_IN_USE, REUSE_TAGGING will be set to the value of TAGGING, L2QVLAN_INIT will be set to the value of VLAN_IN_USE,...

  • Page 38: Displaying Network Audio Quality

    LAN, like topology, loading, and QoS administration. This information gives the user an idea of how network conditions affect the audio quality of the current call. Avaya assumes you have more detailed tools available for LAN troubleshooting.

  • Page 39: Administering Tcp/Udp Port Selection

    Transmitted packets (source = SIP Deskphone) refer to configuration parameters or options settings. For more information about parameters and settings, see Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones. Received packets (destination = SIP deskphone) Destination Port...
  • Page 40 = the number used packets in the Source Port field of the signaling packets sent by the deskphone If signaling is initiated by the server = System-Specific 2 of 2 40 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 41: Transmitted Packets (Source = Sip Deskphone)

    Other network considerations Transmitted packets (source = SIP Deskphone) Destination Port Source Port UDP or TCP? Any unused Transmitted DNS messages port number Transmitted DHCP messages 80 unless explicitly specified Any unused Packets transmitted by the otherwise (i.e. in a URL) port number deskphone’s HTTP client Any unused...

  • Page 42: Security

    2 of 2 Security For information about toll fraud, see the respective call server documents on the Avaya support Web site. The 9600 Series SIP IP Telephones cannot guarantee resistance to all Denial of Service attacks. However, there are checks and protections to resist such attacks while maintaining appropriate service to legitimate users.
  • Page 43 Depending on the SIP_CONTROLLER_LIST parameter, supporting signaling channel ● encryption with appropriately administered Avaya Communication Manager. Restricting the response of the 9600 Series SIP IP Telephones to SNMP queries to only IP ● Addresses on a list you specify.
  • Page 44 Network Requirements 44 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 45: Chapter 4: Avaya Aura Communication Manager Administration

    CM software and the latest SIP deskphone firmware. Supported SIP environments SIP software Release 6.0.1, SP1 supports the configurations listed below only for the 9608, 9611G, 9621G, 9641G deskphones covered by this release: Session Manager 6.0 with CM 6.0 ●...

  • Page 46: Feature Compatibility Matrix

    All features other than those 4.0/4.0 noted in this and the previous table. For more information on feature configuration and operation, see the appropriate Communication Manager Feature and Administration guides. 46 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 47: Aliasing Sip Deskphones For Switch Compatibility

    You can add up to three SBM24 Button Modules on each deskphone that supports an SBM24 (9608, 9611G, and 9641G IP Deskphones). You can add up to three BM12 Button Modules to the 9608, 9611G, and/or 9641G however multiple button modules attached to a single 9608, 9611G or 9641G must all be the same model type.

  • Page 48: System-Level Preparation Tasks

    Assigning public unknown numbering data on the Numbering - Public/Unknown ● Numbering screen. Assigning a SIP phone Set description on Configuration Set screen. ● Administering call routing Call routing administration includes: 48 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 49: Administering The Ip Interface And Addresses

    On the Customer Options form, verify that the IP Stations field is set to “y” (Yes). If it is not, ● contact your Avaya sales representative. Administering Communication Manager for Session Manager For information about CM administrative requirements with Session Manager, see the Avaya ® ® Aura Session Manager and Avaya Aura System Manager document libraries on the Avaya ®...

  • Page 50: Administering Communication Manager - Common Ses/Sm Requirements

    Administering Communication Manager - Common SES/ SM Requirements Administering RSVP and RTCP/SRTCP Avaya SIP IP Telephones support the RTP/SRTP Control Protocol (RTCP/SRTCP). The 9600 Series SIP IP Telephones do not support RSVP (Resource ReSerVation Protocol). Administering QoS The 9600 Series SIP IP Telephones support both IEEE 802.1D/Q and DiffServ. Other network-based QoS initiatives such as UDP port selection do not require support by the deskphones.

  • Page 51: Administering Voice Mail

    FACs are supported only for QSIG-integrated voice mail systems like AUDIX or Octel. QSIG is an enhanced signaling system that allows the voice mail system and Avaya Communication Manager Call Processing to exchange information.

  • Page 52: Call Transfer Considerations

    Feature Description and Implementation for Avaya Communication Manager (Document Number 555-245-205) and any of the CM administration documents available on the Avaya support site. The Avaya SIP solution configures all SIP deskphones in Communication Manager as OPS.

  • Page 53: Sip Feature Support

    Administering SIP Deskphones on Avaya Aura Communication Manager SIP feature support Survivable Normal Operation Feature Operation with with CM/SES Third-Party Proxy or CM/SM 3-Way Conferencing 6-way Conference Bridge Auto Intercom Automatic Call Back/ Cancel Call Forward All Calls (on/off) Call Forward Busy/ Don’t Answer (on/off)
  • Page 54 Priority Call Send All Calls Enable/ Disable Third Party Call Forward Third Party Call Forward Busy Don’t Answer Third Party Send All Calls Transfer - attended 2 of 3 54 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 55: Administering Stations

    Manager configurations, see the document titled Avaya Aura Services - SIP Handset Features on the Avaya support Web site: www.avaya.com/support. The following buttons can be administered for a 9608, 9611G, 9621G, and 9641G SIP deskphone, unless otherwise noted: Administrable Station Features Feature...
  • Page 56 EC500 Extend Call Exclusion Extended Call Pickup Regardless of CM Station button administration, this feature will show on the Features menu automatically. Find Me Last Number Dialed (Redial) Malicious Call Trace 56 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 57 Administering stations Administrable Station Features (continued) Feature Administration Notes Auto Intercom Add an intercom group # (in the Group, add your extension and dial code (DC), then add the other person's extension and DC. Add an auto-icom button, icom group #, DC. Autodial Bridged Call Appearances Busy Indicator...
  • Page 58 Transfer (Unattended - one button transfer) Whisper Page For additional information about administering Avaya Communication Manager for 9600 Series SIP IP Telephones, see the following Avaya documents, available on the Avaya Support Web site: Administrator Guide for Avaya Communication Manager (Document 03-300509). ●...

  • Page 59: Chapter 5: Administering Avaya Aura ® Sip Enablement Services (Ses), Session Manager, And System Manager (Sm)

    Third Party PBX support allows connectivity to Avaya equipment as well as Cisco, Nortel, and other third-party PBXs. Dial Plan Allows central enterprise-wide dial plans across multi-vendor PBX environments. Network routing supports creation of system-wide network routing rules to cost effectively route calls using the enterprise’s on-net IP network.

  • Page 60: Administering Avaya Aura Sip Enablement Services (Ses)

    Administering Avaya Aura System Manager ® For an administrative overview of Avaya Aura System Manager and details for administrative requirements and procedures, see the following documents available on the Avaya support Web site www.avaya.com/support: ® Installing and Upgrading Avaya Aura System Manager ●...

  • Page 61: Administering Avaya Aura ® Session Manager

    ® Administering Avaya Aura Session Manager For an administrative overview of Session Manager and details for administrative requirements and procedures, see the following documents available on the Avaya support Web site www.avaya.com/support: ® Avaya Aura Session Manager Overview (Document Number 03-603323) ●...
  • Page 62 ® Administering Avaya Aura SIP Enablement Services (SES), Session Manager, and System Manager (SM) 62 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 63: Chapter 6: Server Administration

    Depending on administration, the DHCP server provides the following information to the 9600 Series SIP IP Telephones: IP Address of the 9600 Series SIP IP Telephone(s) ● IP Address of the Avaya call server ● IP Address of the HTTP or HTTPS file server ●...

  • Page 64: Administering The Dhcp Server

    Only the following parameters can be set in the DHCP site-specific option for 96xx telephones, although most of them can be set in a 46xxsettings.txt file as well as described in 9600 Series SIP Deskphones customizeable system parameters. 64 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 65: Parameters Set By Dhcp In A Site-Specific Option

    HTTP file server, to the directory in which the deskphone configuration and date files are stored. The path may contain no more than 127 characters and may contain no spaces. If an Avaya file server is used to download configuration files over HTTPS, but a different...

  • Page 66: Dhcp Generic Setup

    DHCP Server ● ® Windows 2003 DHCP Server ● Any other DHCP application might work. It is the responsibility of the customer to install and configure the DHCP server correctly. 66 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 67: Setting Up The Dhcp Server

    4. - Option 51 - DHCP lease time. If this option is not received, the DHCPOFFER is not be accepted. Avaya recommends a lease time of six weeks or greater. If this option has a value of FFFFFFFF hex, the IP Address lease is assumed to be infinite as per RFC 2131, Section 3.3, so that renewal and rebinding procedures are not necessary even if...
  • Page 68 Server Administration Options 58 and 59 are received. Expired leases cause Avaya IP Telephones to reboot. Avaya recommends providing enough leases so an IP Address for an IP deskphone does not change if it is briefly taken offline. Note: The DHCP standard states that when a DHCP lease expires, the device should Note: immediately cease using its assigned IP Address.
  • Page 69 You do not have to use Option 242. If you do not use this option, you must ensure that the key information, especially HTTPSRVR and MCIPADD, is administered appropriately elsewhere. Avaya recommends that you administer DHCP servers to deliver only the options specified in this section and Parameters set by DHCP in a site-specific option.

  • Page 70: Dhcpack Setting Of Parameter Values

    You can store the binary file, upgrade file, and settings file on an HTTP server. With proper administration, the deskphone seeks out and uses that material. Some functionality might be 70 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 71 DHCP and File Servers on page 63. Note: If you used TFTP to provide the binary, upgrade, and settings files to older Avaya Note: IP telephones, note that 9600 Series IP Telephones do not support TFTP; you must use HTTP or HTTPS instead.
  • Page 72 Server Administration 72 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 73: Chapter 7: Telephone Software And Application Files

    HTTP or HTTPS except the software files, which can only be downloaded via HTTP. Avaya recommends HTTPS for downloading the file types because it ensures the integrity of the downloaded file by preventing "man in the middle" attacks. Further, once trusted certificates are downloaded into the deskphone, HTTPS ensures that the file server itself will be authenticated via a digital certificate.

  • Page 74: Choosing The Right Application File And Upgrade Script File

    Software distribution packages in zip format also contain a signatures directory containing signature files and a certificate file to be used by the Avaya file server application on the Utility server. Customers using their own (non-Avaya) HTTP server can ignore or delete this directory.

  • Page 75: About The Settings File

    GET command in the upgrade file. About the settings file The settings file contains the parameters that you can use to customize the Avaya IP Deskphones for your enterprise. Note: You can use one settings file for all your Avaya IP Telephones.
  • Page 76 By convention, in the upgrade and settings files distributed by Avaya, any line intended to be ignored by the phone or read as a comment starts with “##”. Table 1: Settings File System Parameters That Can Be Tested in an IF Statement...
  • Page 77 About the general download process The following are example settings only. Your settings will vary from the settings shown. This sample assumes specification of a DNS Server, identifying SIP-specific settings, and setting the time/date. ## Define the Domain Name Server to be "dns.example.yourco.com" ## Note that quotes are only needed for parameters that contain spaces.
  • Page 78 The default is 1 but valid values are 0, 1, or 2. ## SET DSTOFFSET "1" DSTSTART sets the beginning day for daylight savings time. See the 9600 Series SIP Telephone LAN Admin Guide for format and setting 78 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 79: Using The Group Parameter To Set Up Customized Groups

    Group 0. 2. At each non-default deskphone, instruct the installer or user to invoke the GROUP Craft Local procedure as specified in the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604) and specify which GROUP number to use.
  • Page 80 ## GROUP 2-only settings go here {specify settings unique to Group 2} # END ## The settings here apply to all three groups {specify settings common to all Groups} 80 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 81: Chapter 8: Administering Telephone Options

    About the settings file page 75. Avaya recommends that you administer most parameters on the 9600 Series SIP IP Deskphones using the settings file. This is because some DHCP applications have limits on the amount of user-specified information. The administration required can exceed those limits for the more full-featured deskphone models.
  • Page 82 Administration alternatives and options on page 19 describes the order in which parameter values are determined. 82 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 83: 9600 Series Sip Deskphones Customizeable System Parameters

    Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones 9600 Series SIP Deskphones customizeable system parameters Parameter Name Default Description and Value Range Value AGCHAND Automatic Gain Control status for handset. Values are 0=disabled, 1=enabled. AGCHEAD Automatic Gain Control status for headset. Values are 0=disabled, 1=enabled.
  • Page 84 Valid values are: 0=None (no call pickup alerting) 1=Audible alert on call pickup 2=Visual alert on call pickup 3= Both audible and visual alert on call pickup 2 of 30 84 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 85 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value CNAPORT 50002 Transport-layer port number to be used for registration to CNA server for network analysis. Valid range is 0-65535. CNASRVR "...
  • Page 86 Valid values are: 0=Non-Avaya environment; do not auto-discover AST support 1 = Avaya environment; auto-discover AST support. The SIP proxy server (controller) may or may not support AST. 4 of 30 86 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 87 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value DISPLAY_NAME_ Indicates whether the calling party’s number will NUMBER be displayed next to the caller name on an incoming call. If this parameter is not set, only the caller name is shown.
  • Page 88 "1" or "01" to "31", or the character "L", which means the last day of the month) DTMF_PAYLOAD_TYPE RTP dynamic payload used for RFC 2833 signaling. Range is 96 to 127. 6 of 30 88 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 89 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value ENABLE_AUTOMATIC_ON_THE This parameter controls whether "on the phone" _PHONE_PRESENCE presence status is sent out automatically when user whose presence is tracked is on a call (or goes off-hook).
  • Page 90 Enables the local Phone Lock feature. Values are: 0 = Lock Softkey and Feature Button are not displayed. 1= Lock Softkey and Feature Button are displayed 8 of 30 90 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 91 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value ENABLE_PRESENCE Enable or disable complete Presence functionality. If disabled, Presence icons do not show in Contacts or Call History Lists, Presence is not...
  • Page 92 Values are: 0 to 60 (minutes). EXCHANGE_USER_ " " (Null) User domain (URL) for Microsoft Exchange™ DOMAIN Server. Range is the default URL string length. 10 of 30 92 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 93 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value EXTEND_RINGTONE " " (Null) Represents a list of xml files, each representing custom ring tone information. Alternate ring tones to replace the standard Avaya ring tones. As of SIP software Release 2.4, Korean ring tones are...
  • Page 94 0=DU messages not transmitted 1= DU messages not transmitted in response to specific events 2= DU message with code 2 will be transmitted in case of specific events 12 of 30 94 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 95 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value ICMPRED Controls whether ICMP Redirect messages will be processed. Values are: 0 = Redirect messages will neither be transmitted nor received Redirect messages will be supported...
  • Page 96 Applies to all logging mechanisms (syslog and local log). Example: "ALSIP, SESSION" enables debug level traces from the ALSIP adaptor and Session manager. 14 of 30 96 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 97 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value LOGOS " " (Null) List of custom logo definitions used as background on display. Each logo tuple is delimited by commas. Each logo tuple contains logo label (verbatim label displayed on the screen) and logo URL.
  • Page 98 1=periodical check in the background NETMASK 0.0.0.0 IP subnet mask. Range is 7 to 15 ASCII characters defining one IP Address in dotted-decimal format. 16 of 30 98 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 99 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value NO_DIGITS_TIMEOUT Number of seconds of delay after going "off-hook" or getting secondary dial tone before phone automatically plays a warning tone and does not accept dial input any longer.
  • Page 100 Ethernet interface. Set this parameter only when VLAN separation is "1" (enabled). Values are from 0-7 and correspond to the drop-down menu selection. 18 of 30 100 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 101 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value PHY2STAT Secondary Ethernet interface setting (0=Secondary Ethernet interface off/disabled, 1=auto-negotiate, 2=10Mbps half-duplex, 3=10Mbps full-duplex, 4=100Mbps half-duplex, 5=100Mbps full-duplex), and, for post-Release S1.0 use, 6=1000Mbps full-duplex (if supported by...
  • Page 102 SCREEN menu is provided to user. If disabled and phone is operating in user mode, hide complete "Option & Settings" menu tree. Values are: 0=off; 1=on. 20 of 30 102 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 103 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value PROVIDE_TRANSFER_ Flag to determine whether user can select a TYPE Transfer Type (Attended/Unattended). Applies to failover environments only. Value is: 0=user cannot select a transfer type, transfer type not shown.
  • Page 104 REUSETIME IP address reuse timeout, in seconds. Values are: 0, 20-999. Note that this value can also be set via Option# 242 in a DHCPACK message. 22 of 30 104 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 105 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value ROUTER 0.0.0.0 Address(es) of default router(s) / gateway(s) in the IP network. Range is 7-127 characters defining one or more IP Addresses in dotted decimal format, separated by commas without any intervening spaces.
  • Page 106 Port range for signaling to support by the phone. Values range from 32 to 64511. SIMULTANEOUS_ Defines the number of simultaneous Session REGISTRATIONS Manager registrations that the phone should maintain. Valid values are 1-3. 24 of 30 106 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 107 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value SIP_CONTROLLER_LIST " " (Null) List of SIP proxy/registrar server IP or DNS address(es). Server(s) used to address SIP registrations and signaling, if operating in proxy mode (in case of several entries first address always first, etc.).
  • Page 108 255 total ASCII characters including commas and no intervening spaces. SNMPSTRING " " (Null) Text string containing the SNMP community name string (up to 32 ASCII characters, no spaces). 26 of 30 108 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 109 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value SNTPSRVR " " (Null) Used to retrieve date and time via SNTP (in case of several entries first address always first, etc.).
  • Page 110 TRUSTCERTS " " (Null) File names of certificates to be used for authentication. List of file names separated by commas (0 to 1024 characters). 28 of 30 110 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 111 Administering options for the 9608, 9611G, 9621G, and 9641G SIP Deskphones Parameter Name Default Description and Value Range Value USE_EXCHANGE_ Flag, that indicates whether calendar data retrieval CALENDAR from Exchange is selected or not. Values are: 0 (Disabled) or 1 (Enabled).
  • Page 112 DNS name format. Note that WMLPROXY defines the HTTP proxy server for WML browser application and HTTPPROXY to perform SCEP certificate enrollment. 30 of 30 112 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 113: Administering A Vlan

    About VLAN tagging IEEE 802.1Q tagging (VLAN) is a useful method of managing VoIP traffic in your LAN. Avaya recommends that you establish a voice VLAN, set L2QVLAN to the VLANID of that VLAN, and provide voice traffic with priority over other traffic. You can set VLAN tagging manually, by DHCP, or in the 46xxsettings.txt file.

  • Page 114: Automatically Detecting A Vlan

    If L2Q=0 and the VLANTEST timer expires because a DHCPOFFER has not been ● received, the deskphone sets L2QVLAN=0 and transmits DHCP messages without tagging. If VLANTEST is 0, the timer will never expire. ● 114 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 115: Vlan Separation Rules And Related Parameters

    DHCPDISCOVER on that VLAN. Any other release will require a manual reset before the deskphone will attempt to use a VLAN on which VLANTEST has expired. See the Reset procedure in Chapter 3 of the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604).
  • Page 116 Ethernet OR if the PHY2VLAN interface or to the deskphone without regard to value is zero. specific VLAN IDs or the existence of tags. 1 of 2 116 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 117: About Dns Addressing

    About DNS addressing VLAN separation rules Then VLANSEP is “0”, OR the deskphone is Frames forwarded to the network from the secondary not tagging frames, Ethernet interface will not be changed before forwarding. Tagging is not added or removed and the VLAN ID and priority does not change for frames OR the deskphone is received on the secondary interface.

  • Page 118: 802.1X Supplicant Operation

    When a deskphone is installed for the first time and 802.1x is in effect, the dynamic address process prompts the installer to enter the Supplicant identity and password. See “Dynamic Addressing Process” in the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604) for information on this process.

  • Page 119: About Link Layer Discovery Protocol (Lldp)

    About Link Layer Discovery Protocol (LLDP) prompting the user for ID and password entry and the ID and password are not overwritten by deskphone software downloads. An IP deskphone can support several different 802.1X authentication scenarios, depending on the capabilities of the Ethernet data switch to which it is connected. Some switches may authenticate only a single device per switch port.

  • Page 120: Lldpdu Transmitted By Sip Deskphones

    MAC address of the deskphone. Basic Mandatory Time-To-Live 120 seconds. Basic Optional System Name The Host Name sent to the DHCP server in DHCP option 12. 1 of 3 120 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 121 Manufacturer Name TIA LLDP MED Inventory – Model MODEL with the final Dxxx characters Name removed. Avaya Proprietary PoE Conservation Provides Power Conservation abilities/settings, Level Support Typical and Maximum Power values. OUI = 00-40-0D (hex), Subtype = 1. Current conservation level=POE_CONS_MODE.

  • Page 122: Tlv Impact On System Parameter Values

    3 of 3 TLV impact on system parameter values On receipt of a LLDPDU message the Avaya IP Telephones will act on the TLV elements as described in this section. 122 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 123 About Link Layer Discovery Protocol (LLDP) System Parameter Name Name Impact PHY2VLAN IEEE 802.1 Port The value is changed to the Port VLAN identifier in VLAN ID the TLV. L2QVLAN and IEEE 802.1 VLAN The value is changed to the TLV VLAN Identifier. Name L2Q is set to 1 (ON).
  • Page 124 LLDP MED Network Policy (Voice) TLV. POE_CONS_ Proprietary - PoE If the value of POE_CONS_SUPPORT is “1”, SUPPORT Conservation Level POE_CONS_MODE is set to the level requested in Request TLV the TLV. 124 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 125: Administering Visiting Users

    (PPM). The Visiting User Inactivity Timer is a local timer (VUTIMER) in the telephone that has the same value as the EMU timer value that is set in Avaya Communication Manager (CM). The inactivity timer is relevant when users are served through a SIP Enablement Services (SES) that is not their home SES.

  • Page 126: Administering An Emergency Number

    This means that the even if the Speakerphone is disabled it is the default transducer when the user presses the Emerg softkey. When the telephone is registered with an Avaya server and is in a logged out state, a call to the Emergency number shows a SIP URI username of "anonymous" in the From and Contact headers of the INVITE message.

  • Page 127: Administering Settings At The Deskphone

    Administering settings at the deskphone Administering settings at the deskphone The Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604) details how to use Craft local procedures at the deskphone for administration. The local procedures you might use most often as an administrator are: ADDR - Static address programming.

  • Page 128: Administering Enhanced Local Dialing

    For more information, see . To view multiple language strings, see the MLS local procedure in the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604). To download a language file or review pertinent information, go to http://support.avaya.com/unicode.
  • Page 129 Administering enhanced local dialing The parameters relevant to the Enhanced Dialing Feature are: ENHDIALSTAT - Enhanced dialing status. If set to “1” the enhanced local dialing feature is ● partially enabled, meaning dialing rules do not apply to dialing from the Contacts list. If set to "2"...

  • Page 130: Setting The Dial Plan On Sip Deskphones

    When the dialed digits match a format string in the DIALPLAN configuration parameter, the call is initiated. (In an Avaya/SES or SM environment, PPM retrieves the equivalent dial plan information in another format, thus the dial plan information from CM).
  • Page 131 Setting the dial plan on SIP Deskphones PSTN_VM_NUM (PSTN access number for Voice Mail system) - This parameter specifies the telephone number to be dialed automatically when the deskphone user presses the Messaging button under a non-AST controller. The phone places a PSTN call out from the local office and back in to the location that houses the voice mail server.

  • Page 132: Setting The Date And Time On Sip Deskphones

    Presence administration is dependent on your operating environment, for example, the servers and software in place. For information about administering presence in specific environments search on "presence" at http://support.avaya.com. 132 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 133: Presence Notification

    "On the phone" presence status is, by default, automatically sent out and displayed. This can be disabled using the ENABLE_AUTOMATIC_ON_THE_PHONE_PRESENCE parameter. SM presence user interface: The 9608, 9611G, 9621G, and 9641G SIP deskphones support rich presence with the Avaya ® Aura Presence Server (PS).

  • Page 134: Administering Presence In The Settings File

    Appointment screen. End users must specify their credentials (Exchange user account name and password) and calendaring reminder and display preferences using the Avaya (A) Menu’s or Home Screen’s Options & Settings Advanced Options option before the Exchange Calendar and the Reminder can be used. User actions regarding exchange integration are described in the applicable deskphone user guide.

  • Page 135: Customizing Ring Tones

    (distinctive ringing) are combinations of specified frequency, duration and cadence values. The EXTEND_RINGTONE parameter lets you optionally administer one of two additional sets of 8 ring tones - Korean or customized - to replace the standard Avaya ring tones currently available. About Korean ring tones Korean ring tones are part of the SIP software bundle download.

  • Page 136: About Customized Ring Tones

    EXTEND_RINGTONE parameter in the settings file with the name(s) of the Korean tones you want available to the end user. For example, to administer all the Korean ring tones to replace all the Avaya standard ring tones, you would specify (without spaces between entries): SET EXTEND_RINGTONE = KoreanRT1.xml,KoreanRT2.xml,KoreanRT3.xml,KoreanRT4.xml,...

  • Page 137: Ringtone Xls Cell Descriptions

    If less than 8 indices/files are set in the settings file, Avaya standard ringing patterns will be used for the missing indices. Type of Wave Leave empty; this cell is not currently used.
  • Page 138 Leave empty; this cell is not currently used. Reserved for future use. Index Create xml When all applicable cells have been filled in, use this control to create an xml file for this specific tone. 138 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 139: Chapter 9: Administering Applications And Options

    PROVIDE_OPTIONS_SCREEN - If disabled, the Options & Settings menu is not ● displayed on the Avaya menu or Home Screen. The user cannot change any of the features and options associated with the Options & Settings menu. PROVIDE_NETWORKINFO_SCREEN - If disabled, the Network Information menu is not ●...

  • Page 140: Administering The Avaya "A" Menu

    Deskphones (both SIP and H.323) and 4600 Series IP Telephones use the same 46xxsettings.txt file. Administering the Avaya “A” Menu The A (Avaya) Menu is a list of sub-applications the user can select to invoke the corresponding functionality. The Avaya Menu contains these entries in this order: Options & Settings ●...

  • Page 141: Chapter 10: System Failover And Survivability

    The following secondary gateways are supported: Avaya Secure Router 2330 and 4134 ● Audiocodes MP-series analog and BRI gateways; Audiocodes MP-series using SIP over ●...

  • Page 142: Survivability Configuration Examples

    Configuration Example 1 SIP software Release 6.0 and later offers simultaneous registration with multiple controllers, and improved feature availability during and after failover to a secondary controller. 142 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 143: Configuration Example 2

    Supporting survivability Data C enter Data C enter D ata Center D ata Center S M 6.0 S M 6.0 S M 6.0 S M 6.0 Active Call Active Call M edia M edia 96X X SIP 96X X SIP 96X X S IP 96X X S IP 96XX S IP...

  • Page 144: Configuration Example 3

    46xxsettings file. 2. Provision the gateway per the Application Notes, available on the Avaya support Web site. 3. Load the latest SIP Release software and associated files on the file server. 4. Reboot all registered phones from SES/SM.

  • Page 145: Configuring Survivability

    Monitored Controllers. DISCOVER_AVAYA_ENVIRONMENT - Determines whether the phone operates in a ● mode to comply with the Avaya environment mode (provision of SIP/AST features and use of PPM for download and backup/restore). ENABLE_REMOVE_PSTN_ACCESS_PREFIX - Enables the removal of the PSTN ●...

  • Page 146: Controller Determination And Survivability Activity

    If the administrator is at the Login screen and no controller has been set, a controller can ● be set at the Craft (Local Administrative procedures) menu, as described in the Avaya one-X™ Deskphone SIP Installation and Maintenance Guide for 9608, 9611G, 9621G, and 9641G Deskphones (Document Number 16-603604).

  • Page 147: Determine Which Monitored Controllers Are Available

    Controller Determination and Survivability Activity the administrative/automatic failback parameters and the monitoring intervals might be obtained via the 46xxsettings file, the PPM, or the deskphone’s user interface. The priority order in which the list is obtained is as follows: 1. Deskphone user interface (set using SIP Craft procedure) 2.
  • Page 148 3. Controller Failover - The deskphone removes all the existing subscriptions and establishes subscriptions with the highest priority controller that is available. 148 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 149: Ast Feature Determination

    SIP Telephony) feature set or not. The phone sends a SUBSCRIBE request to the active controller for the "Feature Status Event Package" (avaya-cm-feature-status). If the request succeeds, the phone proceeds with PPM Synchronization. If the request is either rejected, is proxied back to the phone, or does not receive a response, the deskphone assumes that AST features are not available.

  • Page 150: Failover/Failback Behavior

    Release 2.6, both failover/failback transition time and behavior is minimized. Telephone behavior during failover During failover, 9600 Series SIP IP Deskphones will: Locate multiple controller addresses in priority order, ● Detect the availability of each controller, ● 150 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 151 However, the user can navigate to the Contacts, Call Forward feature, Avaya (A) Menu or Call Log applications (if administered). Pressing the Phone button causes the user to be redirected to the Home Screen (if one is administered).
  • Page 152 Most features on the Feature menu will not be available. Favorite features are not available during failover. Once the transition to a new server has occurred, changes to Avaya (A) Menu options can ● be made/saved during failover. Note that any new or changed settings for these options will become effective when the phone fails back to its original server.

  • Page 153: Failover/Failback Administrative Monitoring And Logging

    About the user interface/failover experience information about the first call displayed on the phone and there will be limitation in the features that can be applied to the first call. When there are multiple controllers, one controller may know about one call on the phone and another controller can know about another call offered to the phone.

  • Page 154: User Interface In Failover/Failback

    The phone is in a stable Normal mode with SES/SM as the active controller. Any cached changes (for example, to Contacts or other Avaya Menu options and settings) are updated to the PPM once the phone is registered back to the primary controller.
  • Page 155 Prompt Line displays "Limited phone service." All screens are visible. Any changes made under the Avaya menu Options & Settings take place on all screens (including the Home Screen) immediately. All changes other than Contacts are cached and are updated to the PPM with which the phone successfully registers.

  • Page 156: User Experience During Stable Failover

    Local phone applications will be available: local call redial, Call Logs, Volume Control, ● local contacts, speed-dials, auto-dials, WML browser (WML Browser is dependent on network access to the WML server) but cannot be changed. 156 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 157: User Experience During Failback

    Any of the more extensive survivability configurations (for example, moving subscriptions to a secondary SM/BSM for simultaneous registration) allow access to the Avaya Menu and updates to Options & Settings. Likewise, Contacts can be accessed and updated. Craft changes may be made and are saved locally on the phone.

  • Page 158: User Interface Failover Operation For Features

    Outbound call management Yes (CM COR) Yes (proxy) Calling party block Calling party unblock Call park Call unpark Call pickup Directed call pickup Extended call pickup Priority call Auto callback 158 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 159 About the user interface/failover experience Feature Normal Operation with Failover Operation with a Generic SIP Gateway Malicious call trace EC500 on/off Transfer to voice mail Whisper page Recording voice call to messaging Bridge line and call appearances Extend-call Hold recall Transfer recall Busy indicator One-button dial - Yes...
  • Page 160 System Failover and Survivability 160 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 161: Appendix A: Glossary Of Terms

    Appendix A: Glossary of Terms Active The SIP Registrar/Proxy server the deskphone believes is the one and only Controller authoritative proxy at a given time. It is the highest priority available controller. Available The subset of Monitored controllers that respond to the 'Maintenance Check' Controller(s) as part of determining available controllers during Failover.
  • Page 162 Presence server. Performs presence management (event composition, aggregation, ACL enforcement) and XMPP IM routing. SIP Enablement Services, the Avaya solution for SIP telephony with Avaya Communication Manager. 2 of 3 162 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 163 ® ® Session Avaya Aura Session Manager, the SIP proxy for Avaya Aura , an Manager (SM) alternative to SES. Session Initiation Protocol, an open standard defined initially by IETF RFC 3261. SIP is an alternative to H.323 for VoIP signaling, both of which 9600 Series IP Telephones support.
  • Page 164 Glossary of Terms 164 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 165: Appendix B: Countries With Specific Network Progress Tones

    Appendix B: Countries With Specific Network Progress Tones About network progress tones The 9600 Series SIP IP Telephones provide country-specific network progress tones which are presented to the user at appropriate times. The tones are controlled by administering the COUNTRY parameter for the country in which the deskphone will operate.
  • Page 166 Countries With Specific Network Progress Tones Bahrain Bangladesh Belgium Bolivia Bosnia Botswana Brunei Bulgaria China (PRC) Colombia Costa Rica Croatia Cyprus Denmark 166 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 167 Alphabetical country list Ecuador El Salvador Egypt Finland France Germany Ghana Greece Guatemala Honduras Hong Kong Issue 1 May 2011...
  • Page 168 Countries With Specific Network Progress Tones Iceland India Indonesia Ireland Israel Japan Jordan Kazakhstan Korea Kuwait Lebanon Liechtenstein 168 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 169 Alphabetical country list Macedonia Malaysia Mexico Moldova Morocco Myanmar Netherlands New Zealand Nicaragua Nigeria Norway Oman Issue 1 May 2011...
  • Page 170 Countries With Specific Network Progress Tones Pakistan Panama Paraguay Peru Philippines Poland Portugal Qatar Romania Russia 170 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 171 Alphabetical country list Saudi Arabia Serbia Singapore Slovakia Slovenia Spain South Africa Sri Lanka Swaziland Sweden Switzerland Syria Taiwan Tanzania Thailand Turkey Ukraine United Arab Emirates United Kingdom Uruguay Issue 1 May 2011...
  • Page 172 Countries With Specific Network Progress Tones Venezuela Vietnam Yemen Zimbabwe 172 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

  • Page 173: Index

    ..Date, Setting on SIP IP Telephones Administering Options and Settings on the Avaya ....DHCP and File Servers .
  • Page 174 ..... . Security ....Server Administration 174 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...
  • Page 175 Index ......Server Administration, DHCP VLAN Detection ....
  • Page 176 Index 176 Deskphone SIP 9608, 9611G, 9621G, 9641G Administrator Guide Release 6.0.1...

This manual is also suitable for:

9611g9621g9641g

Table of Contents

Save PDF