Avaya 9608 Administrator's Manual
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Avaya 9608 Administrator's Manual

Ip deskphone h.323
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See also: Administrator's Manual , Instruction Manual
Administering 9608/9608G/9611G/9621G/
9641G IP Deskphones H.323
Release 6.4
16-300698
Issue 19
June 2014

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Summary of Contents for Avaya 9608

  • Page 1 Administering 9608/9608G/9611G/9621G/ 9641G IP Deskphones H.323 Release 6.4 16-300698 Issue 19 June 2014...
  • Page 2 Avaya customers and other parties through the Avaya written consent of Avaya can be a criminal, as well as a civil offense Support website: http://support.avaya.com or such successor site as under the applicable law.
  • Page 3 VCCI-Class B statement: or Hosted Service notices and articles, or to report a problem with your Avaya Product or Hosted Service. For a list of support telephone This is a Class B product based on the standard of the VCCI Council.

  • Page 4: Table Of Contents

    Hardware requirements ...................... 27 Server requirements .................... 27 Required network information .................... 28 Other network considerations ....................... 28 Enabling SNMP ...................... 29 Ping and traceroute .................. 29 IP address and settings reuse .......................... 29 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 5 About IPv4 and IPv6 operation .................... 62 Features not supporting IPv6 Chapter 7: Telephone Software and Application Files............ 63 ................ 63 Understanding the general download process ............  64 Choosing the right application file and upgrade script file June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 6 ...................... 123 Backup file formats .................. 124 User data saved during backup ........................  126 About restore Chapter 9: Administering Applications and Options............ 128 .................... 128 Administering guest users ...................... 128 Idle timer configuration Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 7: Chapter 1: Introduction

    Intended Audience ® This guide is intended for personnel who administer Avaya Aura Communication Manager, DHCP, HTTP/HTTPS servers for Avaya 9608,9608G, 9611G, 9621G, and 9641G series IP deskphones, and a Local Area Network (LAN). Related resources Documentation For more information related to the use of the H.323 9600 IP Deskphones refer the following documents: See the following related documents at support.avaya.com.

  • Page 8: Training

    9641G Training The following courses are available on the Avaya Learning website at www.avaya-learning.com After logging in to the website, enter the course code or the course title in the Search field and click Go to search for the course.

  • Page 9: Chapter 2: Overview

    The following terms are used interchangeably in this document as all the terms refer to the same Avaya IP deskphone product line, that is the Avaya 9608, 9608G, 9611G, 9621G, and 9641G Series IP deskphones: • 9600 Series IP Telephones •...

  • Page 10: New In This Release

    10 calls that the phone received after the user logged out. The phone call log can be synchronized with the call log of a Avaya one-x communicator (H323). This feature requires administration on Communication Manager.

  • Page 11: Changes In Release 6.3.1

    - SLMTEST - To specify the UDP ports used for the RTP and traceroute tests. Changes in Release 6.3.1 With Release 6.3.1, Avaya introduced the 9608G Gigabit IP Deskphone. The 9608G offers all of the features of the 9608 IP deskphone, and adds Gigabit network connectivity and an Ethernet activity LED.

  • Page 12: Enhancements In H.323 Release 6.2 Service Pack 4

    H.323 Release 6.2 Service Pack 3 included the following enhancements: • Agent ID query feature that the deskphone uses to send a query to the CM for the agent ID and use the response from CM accordingly. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 13: Enhancements In H.323 Release 6.2 Service Pack 2

    In either case, the administrator can override defaults by explicitly setting HEADSYS in the 46xxsettings file. Customers using Call center features without configuring CALLCTRSTAT, must have the HEADSYS parameter set to 1. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 14: Features In Release 6.2

    Overview Features in Release 6.2 The following changes that were effected in Release 6.2 software apply only to the 9608, 9611G, 9621G, and 9641G IP deskphones: • You can use the Debug procedure to send immediate debug reports to specified servers.

  • Page 15: Chapter 3: Administration Overview And Requirements

    26. Administer the deskphone to computer interface using the PHY2 parameter. For more information, see, Installing and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323,16-603603 covering the 9608, 9611G, 9621G, and 9641G deskphones, and, Avaya IP Deskphone Edition for 9600 Series IP Telephones. Installation and Maintenance Guide,16-300694 for all other 9600 Series deskphone models.
  • Page 16 Administering options for IP phones on page 67. Manual administration at “Static Addressing Installation” in Installing and the deskphone maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323 Guide. LLDP About Link Layer Discovery Protocol (LLDP) page 100 Tagging and VLAN...

  • Page 17: Parameter Data Precedence

    About Link Layer Discovery Protocol (LLDP) page 100. Manual administration at “Secondary Ethernet (Hub) Interface Enable or the phone Disable” inInstalling and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323. Application - Configuration file Administering The DHCP and File Servers specific parameters...

  • Page 18: Administrative Tasks

    5. Install 9600 Series IP deskphones. For more information, see Installing and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323,16-603603 covering the 9608, 9611G, 9621G, and 9641G deskphones, and Avaya IP Deskphone Edition for 9600 Series IP Telephones, Installation and Maintenance Guide, 16-300694 for all other 9600 Series deskphone models.
  • Page 19 Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323, Document Number 16-300694 for all, but Release 6.2 and Document Number 16-603603 for Release 6.2 covering the 9608, 9608G, 9611G, 9621G, and 9641G deskphones) User modification of OPSTAT and the respective User Options, if applicable Guide for the specific deskphone model.

  • Page 20: Initialization Process Overview

    Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323, 16-603603 covering the 9608, 9608G, 9611G, 9621G, and 9641G deskphones, and for a detailed description of initialization, power-up, and reset for all other deskphone models, see Avaya IP Deskphone Edition for 9600 Series IP Telephones, Installation and Maintenance Guide, 16-300694.

  • Page 21: Registration With The Call Server

    Telephone Software and Application Files on page 63. Registration with the call server The call server referred to in this section is Avaya Aura Communication Manager. The phone is registered with the call server in two modes, named registration and unnamed registration.

  • Page 22: Aliasing Ip Deskphones For Switch Compatibility

    For more information about the installation process, see Avaya IP Deskphone Edition for 9600 Series IP Telephones, Installation and Maintenance Guide, 16-300694. For information on Release 6.2 and later, covering the 9608, 9611G, 9621G, and 9641G deskphones, see Installing and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323,16-603603.
  • Page 23 You can add up to three SBM24 button modules on each deskphone that supports an SBM24 such as the 9608, 9611G, 9630, 9630G, 9640, 9640G, 9641G, 9650, 9650C, and 9670 IP deskphones. As of software Release 6.0, you can add up to three BM12 button modules to the 9608, 9611G, and/or 9641G.

  • Page 24: Sla Monitor Server

    Avaya root certificate which is included as part of the phone package and is called slamonRootCA.crt. Note that Avaya does not recommend the use of default certificate for ADS server as it is non- unique certificate and can expose the equipment to security risk. In order to avoid this risk, obtain and install unique certificates on both ADS server and relevant trusted certificate on the phone.

  • Page 25: Error Conditions

    For the likely operational problems after you successfully install 9600 Series IP deskphone, see Avaya IP Deskphone Edition for 9600 Series IP Telephones, Installation and Maintenance Guide, 16-300694. You can also see the User Guides for specific deskphone models and applications.

  • Page 26: Chapter 4: Network Requirements

    To ensure that you administer the appropriate circuit packs on your server, see Communication Manager Administration on page 39. For more information about hardware requirements in general, see Avaya IP Deskphone Edition for 9600 Series IP Telephones, Installation and Maintenance Guide, 16-300694. For Release 6.0 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014...

  • Page 27: Server Requirements

    Server requirements You can configure three types of servers for 9600 Series IP deskphones: • DHCP server: Avaya recommends that you install a DHCP server and do not use static addressing. Install the DHCP server as described in Administering the DHCP and File Servers on page 49.

  • Page 28: Other Network Considerations

    The 9600 Series IP deskphones support specifying a list of IP addresses for a gateway/router, HTTP or HTTPS server, and Avaya call servers. Each list can contain up to 255 total ASCII characters, with IP addresses separated by commas with no intervening spaces. Depending on the specific DHCP server, the phone might support only 127 characters.

  • Page 29: Ping And Traceroute

    SNMP is disabled by default. Administrators must start SNMP by setting the SNMPADD and SNMPSTRING parameters appropriately. For more information about SNMP and MIBs, see the IETF website. The Avaya Custom MIB for the 9600 Series IP telephones is available for download in *.txt format on the Avaya support site at http://www.avaya.com/support.

  • Page 30: Ieee 802.1D And 802.1Q

    Network Information screen. You can view the Network Information screen on most 9600 Series IP button-based deskphones from the Avaya (A) Menu and select the Network Information option directly if available. You can also select Phone Settings, then select the Network Information option.

  • Page 31: Ip Address List And Station Number Portability

    The implication for LAN administration depends on the values the deskphone user reports and the topology, loading, and QoS administration for the LAN. This information gives the administrator an idea of how network conditions affect the audio quality of the current call. Avaya assumes you have more detailed tools available for LAN troubleshooting.
  • Page 32 1024 – 5000 (ephemeral port Received Traceroute, HTTPS, selected by O/S) HTTP messages 1720 Received H.323 signaling messages 49,300 – 49,309 Received RAS messages 2048 – 3029 Received RTP, RTSP, SRTP, and SRTCP messages Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 33 Packets that the HTTP client of otherwise, for example, in a URL or number the phone transmits after because of use of WMLPORT startup, for example, for backup and restore or push June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 34 The port number specified in the 50000 Transmitted CNA test results test request message messages A port number specified in the SLA 50011 Transmitted SLA test results test request message messages Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 35 Determined by SNMP mgmt app Any unused port Transmitted SNMP messages number Determined by the SSH client or Any unused port Transmitted SSH messages the O/S of the client number June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 36: Security

    • Download and use third-party trusted certificates from Release 2.0 onwards. • Compliant with IETF RFC 1948 Defending Against Sequence Number Attacks, May 1996, by S. Bellovin. from Release 1.5 onwards. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 37: Time-To-Service

    Download the file with encrypted signaling in addition to unencrypted HTTP or encrypted HTTPS from Release 1.5 onwards. • From the Avaya Support site, download a version that does not support VPN or media encryption from Release 6.2 onwards.
  • Page 38 The 9600 Series deskphones support the TTS feature from Release 6.0 onwards. For more information, see the Administrator Guide for Avaya Communications Manager, 03-300509. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 39: Chapter 5: Communication Manager Administration

    Connectivity for Avaya Communication Manager , 555-233-504. • On the Customer Options form, verify that the IP Stations field is set to Y (Yes). If it is not set to (Y), contact your Avaya sales representative. This guideline does not apply to the IP Softphone.

  • Page 40: Administering Udp Port Selection

    You can administer the 9600 Series IP deskphones from the Avaya Communication Manager Network Region form to support UDP port selection. For information on specific port assignment diagrams, see Installing and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323, 16-603603 for the 9608, 9611G, 9621G, and 9641G deskphones.

  • Page 41: Administering Diffserv

    Release 1.2 and later provides native support for 9600 Series IP deskphones running on Communication Manager Release 4.0 or later. Although the 9608, 9611, 9621, and 9641 are not natively supported in Communication Manager 4.0, those phones are natively supported as of Communication Manager 6.2.

  • Page 42: Voice Mail For Deskphones Aliased As 4600 Series Ip Telephones

    • A Feature Access Code (FAC) that allows users to transfer an active call directly to voice mail. FACs are supported only for QSIG-integrated voice mail systems like AUDIX or Octel. QSIG is an enhanced signaling system with which the voice mail system and Avaya Communication Manager Automated Call Processing (ACP) exchange information.

  • Page 43: Call Conferencing

    When the system parameter No Dial Tone Conferencing is set to Yes, the user must manually select a call appearance after pressing the Conference or Add softkey. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 44: Phone Administration On Avaya Aura Communication Manager

    Administration Terminal (SAT) or by Avaya Site Administration. You must administer Avaya Aura Communication Manager on SAT or by Avaya Site Administration to optimize the phone user interface. The SAT provides the system-wide CM form and the particular page or screen that you need to administer for each feature.
  • Page 45 IP trunks. Calls between two 96xx phones connected by an IP trunk do not currently support wide band audio when the call is shuffled so that the media travels directly between the two 96xx June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 46: Station Administration

    Users gain the benefits of enhanced conference features. Auto select any idle appearance Set Auto select any idle appearance to N (no) to optimize answering calls. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 47: Administering Features And Cas For All Other Ip Deskphones

    BAs, features on Feature List Feature List 20 to 24 Features on Features on Features on Feature List Feature List Feature List 25 to 48 1st BM12/SBM24 1st BM12/ 1st BM12/SBM24 SBM24 June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 48 SBM24 For additional information about administering the call server for 9600 Series IP deskphones, see the following Avaya documents, available on the Avaya Support Web site: • Administrator Guide for Avaya Communication Manager, 03-300509. • Feature Description and Implementation for Avaya Communication Manager, 555-245-770.

  • Page 49: Chapter 6: Server Administration

    Depending on administration, the DHCP server provides the following information to the 9600 Series IP Telephones: • An IP address of the 9600 Series IP Telephone • An IP address of the Avaya call server • An IP address of the HTTP or HTTPS file server • The subnet mask •...

  • Page 50: Http Redirect Feature

    To be able to use this feature, you must configure the central file server to support HTTP Redirection to an appropriate alternate server. See the Microsoft website for more information and examples on configuring HTTP Redirection on IIS7 server. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 51: Configuring Dhcp Option 242

    SET HTTPDIR myhttpdir. The path relative to the root of the TLS or HTTP file server where 9600 Series IP Deskphones files are stored. If an Avaya file server is used to download configuration files over TLS, but a different server is used to download software files through HTTP, set the path of the Avaya server in the DHCP site-specific option, and set HTTPDIR again in the 46xxsettings.txt file...
  • Page 52 Specifies the path name prepended to all file names used in HTTPS GET operations during startup. TLSPORT Specifies the TCP port number for HTTPS file downloading. TLSSRVR Specifies the IP addresses or DNS names of Avaya file servers to download configuration files. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 53: Administering The Dhcp Server

    DHCP Server Any DHCP application might work if the DHCP server is correctly configured. Note: Avaya does not assume responsibility for configuring your DHCP server. Contact your vendor or supplier for configuring the DHCP server correctly. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323...

  • Page 54: Setting Up The Dhcp Server

    - Option 51: DHCP lease time. If the deskphone does not receive this option, the deskphone does not accept the DHCPOFFER. Avaya recommends a lease time of six weeks or greater. If this option has a value of FFFFFFFF hex, the system treats the IP address lease as infinite as required by RFC 2131, Section 3.3.
  • Page 55 Option 242 for DHCP: MCIPADD =xxxx.xxx.xxx.xxx Result In the following table, DHCPACK Setting of Parameter Values on page 56 the 9600 Series IP Deskphone sets the following parameter values to the DHCPACK message field and option. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 56: Setting Up A Dhcpv6 Server

    Setting up a DHCPv6 server About this task Important: Avaya does not support IPv6 for the general market, and makes the software available to a specific set of customers with known limitations documented in the section Features not supporting IPv6 on page 62.

  • Page 57: Administering The Dhcp Server

    DHCP site-specific option. Additionally, the parameters DOMAIN and DNSSRVR can be set in other numbered options by DHCP. These parameters can also be set in the Avaya DHCPv6 vendor-specific option. Result The vendor-specific option is processed after the DHCP fields and standard options. As such, any values set using the VSI will supersede any values that are set using DHCP fields or standard options, as well as any other previously set values.

  • Page 58: Backup And Restore Processing

    Server Administration Important: You must use the Avaya Web configuration server to get HTTPS so that information is authenticated. The Avaya Web configuration server does not support backup or restore. If you intend to use HTTP for backup and restore purposes, you must use an HTTP server that is independent of the Avaya Web configuration server.
  • Page 59 Authorization request-header in each transmitted GET and PUT method. This method is intended for use by the Avaya IP Telephone File Server Application so that the phone requesting the file transaction can be authenticated. You can downloaded the Avaya IP Telephone File Server...
  • Page 60 When TLS is used, the TLS_RSA_WITH_AES_128_CBC_SHA cipher suite is used for authentication. If the digital certificate of the server is signed by the Avaya Product Root Certificate Authority certificate, the call server registration password of the phone is included as the credentials in an Authorization request-header for each transmitted PUT (backup) and GET (for restore) method.

  • Page 61: About Ipv4 And Ipv6 Operation

    About IPv4 and IPv6 operation About IPv4 and IPv6 operation Important: Avaya does not support IPv6 for the general market, and makes the software available to a specific set of customers with known limitations documented in the section Features not supporting IPv6 on page 62.

  • Page 62: Features Not Supporting Ipv6

    BR, agent greetings Note: Avaya does not support IPv6 for the general market, and makes the software available to a specific set of customers with the understanding that IPv6 is undergoing further refinement. It is strongly recommended that customers planning to deploy IPv6 first thoroughly evaluate it in a test environment that mimics the target live environment.

  • Page 63: Chapter 7: Telephone Software And Application Files

    HTTP or HTTPS except the software files, which can only be downloaded through HTTP. Avaya recommends HTTPS for downloading the non software file types because it ensures the integrity of the downloaded file by preventing man in the middle attacks. Further, after the deskphone downloads the trusted certificates, HTTPS ensures that the file server is authenticated through a digital certificate.

  • Page 64: Choosing The Right Application File And Upgrade Script File

    Deskphone Edition for 9600 Series IP Telephones, Installation and Maintenance Guide, 16-300694 16-300694 for all releases less than 6.0. For Release 6.1 and later covering the 9608, 9611G, 9621G, and 9641G deskphones, see Installing and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323, 16-603603.
  • Page 65 Understanding the general download process Note: You can use one settings file for all your Avaya IP deskphones. The settings file includes the 9600 Series IP deskphones covered in this document and 4600 Series IP deskphones. For more information, see 4600 Series IP Telephone LAN Administrator Guide, 555-233-507.

  • Page 66: Using The Group Parameter To Set Up Customized Groups

    Group 0. 2. You can only set the GROUP parameter either at each individual deskphone or when a you ® register a phone with Software Release 1.5 or greater to an Avaya Aura Communication Manager Release 4.0 or greater.

  • Page 67: Chapter 8: Administering Deskphone Options

    PROCPSWD value on the Craft Access Code Entry screen. For more information on craft options, see the Avaya IP Deskphone Edition for 9600 Series IP Telephones, Installation and Maintenance Guide, 16-300694. Note: If you configure the minimum length of the password as four digits, the password is changed to default.

  • Page 68: 9600 Series H.323 Customizable System Parameters

    VPNTTS Important: Some parameters in the table are IPv6-specific. Avaya does not support IPv6 for the general market, and makes the software available to a specific set of customers with known limitations documented in the section Features not supporting IPv6 on page 62.
  • Page 69 0 = Do not automatically invoke Call-info permission. AGTFWDBTNSTAT For Avaya Call Center use only. Disables the Forward button permission flag. When the CALLCTRSTAT parameter has a value of 1 and AGTFWDBTNSTAT has a...
  • Page 70 0 = Display the date and time on the top display line. AGTTRANSLTO For Avaya Call Center use only. A text string used along with other user-set text strings and translation parameters AGTTRANSLCLBK, AGTTRANSLPRI, AGTTRANSLPK, and AGTTRANSLICOM to parse a call-associated display Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323...
  • Page 71 1 to 6 UTF-8 characters. AGTTRANSCLBK callback For Avaya Call Center use only. A text string used along with other user-set text strings and translation parameters AGTTRANSLTO, AGTTRANSLPRI, AGTTRANSLPK, and AGTTRANSLICOM to parse a call-associated display message when a call appearance is in the Alerting call state.
  • Page 72 Audio Quality Tuning for IP Telephones,100054528 on the Avaya Support site at www.avaya.com/support. AUDIOSTHS Handset sidetone setting. Valid values are: 0=nominal STMR, no change to sidetone level. 1= nominal +9 STMR, three steps softer than nominal. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 73 Do not specify backup file name. Value: 0-255 ASCII characters. Null is a valid value and you can enter spaces. A subdirectory can be specified, for example: June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 74 Call Log Display Content control; indicates whether call History list includes the caller’s number or not. Valid values are: 1=Display caller name but not number. 0=Display both caller name and number. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 75 “ ” (Null) Text string containing the IP addresses of one or more Avaya Converged Network Analyzer (CNA) servers to be used for registration; applies to IPv4 only. Format is dotted decimal or DNS format, separated by commas, with no spaces Zero to 255 ASCII characters, including commas.
  • Page 76 FBONCASCREEN Specifies whether the Feature buttons are displayed on the same screen as Call Appearance when the value of PHNSCRALL is 0. Applies only to 9608, 9608G, and 9611G deskphones. • 0: Deskphone does not display Feature buttons on the Call Appearance screen.
  • Page 77 Valid values are 1, through 12. GUESTLOGINSTAT Guest login permission flag. If set to 1, the Guest Login option is listed on the Avaya Menu; if set to 0, the Guest Login option is not available. GUESTWARNING Guest login warning in minutes to indicate when to notify the user that GUESTLOGINDURATION will expire.
  • Page 78 0 = IPv6 is disabled. 1 = IPv6 is supported/ enabled. Note: Avaya does not support IPv6 for the general market, and makes the software available to a specific set of customers with known limitations documented in the...
  • Page 79 1=New behavior and would mean the buttons red LEDs are controlled by CM . Example: If new behavior is activated, Button module and phone LEDs are aligned and will change according to call state. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 80 If LOGTOFILE=1, optional debug printf strings are logged to an internal file, =0 not logged. MCIPADD 0.0.0.0 Call Server address. Zero or more Avaya Communication Manager server IP addresses. Format is dotted-decimal or DNS name format, separated by commas without Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 81 Applies to both VPN and non-VPN settings. NVHTTPSRVR is the HTTP file server IP addresses used to initialize HTTPSRVR the next time the phone starts up. Zero to 255 ASCII characters: zero or more IP addresses June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 82 OPSTATCC to be used. 0 = Call Center options will be displayed based on the value of OPSTAT (default). 1 = Call Center options will be displayed based on the value of OPSTATCC. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 83 • 1: Consolidated screen for Call Appearance and Feature buttons. PHNSCRCOLUMNS Valid values are 0 or 1 Specifies whether the Phone Screen is presented with one (full-width) or two (each half-width) columns. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 84 Local dial pad Administrative Options status (0=all Administrative (Craft) Options are allowed, 1=only VIEW is allowed). PUSHCAP 2222 Push capabilities. Valid values are any three or four digit combination using only the digits 0, 1, or 2. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 85 Software Package that should be downloaded and installed by the deskphone during power-up or reset if it has not already been downloaded and installed. This parameter should only be set in an upgrade file. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 86 SLA Monitor server. SLMSRVR 0.0.0.0:0 Valid values, any Specifies the source IP address and, optionally, the source port number of valid discovery messages from an SLA Monitor server. SLMSTAT 0 or 1 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 87 SSH_ALLOWED Secure Shell (SSH) Protocol permission flag. (0=SSH is not supported, 1= SSH is supported). “Supporting SSH” means the Avaya Services organization can have remote access to the deskphone, using SSHv2, as described in topic Secure Shell Support. When value =2, SSH will still be disabled by default (i.e.,...
  • Page 88 Text string containing zero or more allowable source IP addresses for SNMP queries, in dotted decimal or DNS format, separated by commas, with up to 255 total ASCII characters including commas. Note that from Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 89 IP-options form. SYSAUDIOPATH For Avaya Call Center use only Specifies whether the agent can select an option for Audio Path (the Headset or Speaker) or must use the default as configured by the administrator.

  • Page 90: Single Sign On For Local Devices (Sson-Ld)

    • Office: When you log in to a computer that you have connected to your office deskphone, or when you reconnect your laptop to your office deskphone, the deskphone automatically unlocks, and logs you in. When you turn off the computer and disconnect the computer the Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 91: Administering A Vlan

    Ethernet interface from an attached PC. The priority settings are useful only if the downstream equipment is administered to give the voice VLAN priority. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 92: The Vlan Default Value And Priority Tagging

    • If L2Q=0 and the VLANTEST timer expires because the phone has not received a DHCPOFFER, the phone sets L2QVLAN=0 and transmits DHCP messages without tagging. • If VLANTEST is 0, the timer never expires. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 93: About Dns Addressing

    VLAN on which VLANTEST has expired. For more information on the Reset procedure, see Installing and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323.

  • Page 94: Enabling Certificate Support

    When the phone is acting as a client, the phone transmits the identity certificate on request. The 9600 Series IP Deskphones support Media Encryption (SRTP) and use built-in Avaya certificates for trust management. Trust management includes downloading certificates and managing policies for additional trusted Certificate Authorities (CA).

  • Page 95: Scenarios For Using Eap-Tls Based Authentication

    TLS. Before deploying EAP-TLS, you must set the phones to a default state that can be one of the following:. • Phones not running any type of 802.1x authentication • Phones using 802.1x using MD5 as the authentication method June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 96: Deploying Eap-Tls Based Authentication For Phones Using 802.1X And Md5

    802.1x manually by using the 802.1x craft procedure after you install a certificate. Procedure 1. Get the Beta files for H.323 Release 6.2 Service Pack 1 from your Avaya contact. Upgrade the phones to H.323 Release 6.2 Service Pack 1 and ensure that the phones still authenticate using MD5.

  • Page 97: Deploying Eap-Tls On Phones Running Without Any Type Of 802.1X Authentication

    If the certificate enrollment process is automatic, the process takes less time than manual enrollment. 6. Administer the RADIUS server to accept the identity certificates provided by the phones. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 98: About Ieee 802.1X

    Unicast 802.1X frames contain the MAC address of the phone as the destination MAC address and a protocol type of 88-8E hex. IP phones respond to unicast 802.1X frames received on the Ethernet line interface if the value of DOT1XSTAT is 1 or 2. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 99: 802.1X Supplicant Operation

    The IP phone does not accept null value passwords. For more information about Dynamic Addressing Process, see Avaya IP Deskphone Edition for 9600 Series IP Telephones, Installation and Maintenance Guide, 16-300694. The IP phone stores 802.1X credentials when the phone achieves successful authentication.

  • Page 100: About Link Layer Discovery Protocol (Lldp)

    Type-Length-Value (TLV) elements specified in IEEE 802.1AB-2005, TIA TR-41 Committee - Media Endpoint Discovery (LLDP-MED, ANSI/TIA-1057), and Proprietary elements. LLDP Data Units (LLDPDUs) are sent to the LLDP Multicast MAC address (01:80:c2:00:00:0e). Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 101 BOOTNAME, or for phones running Software Release Revision 6.0 or later, Firmware Revision = RFSINUSE. TIA LLDP MED Inventory – Software APPNAME, or for phones running Software Release Revision 6.0 or later, Software Revision = APPINUSE. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 102 • The phone is not registered with the call server. • Name begins with VOICE (letters are not case-sensitive). • The VLAN is not zero. • DHCP Client is activated. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 103 Button Module on or off in response to this TLV. But, the 9670G deskphone puts the display backlight into low-power mode and does not turn off the backlight. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 104: Administering Settings At The Phone

    Administering settings at the phone Installing and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323 describes how to use Craft local procedures at the phone for administration. The local procedures you might use as an administrator are: •...

  • Page 105: Administering Display Language Options

    1, 2, 3, or 4 to indicate which of the four languages you are specifying. For example, to indicate that German June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 106: Administering Dialing Methods

    Avaya Support website. Note: Specifying a language other than English in the configuration file has no impact on Avaya Communication Manager settings, values, or text strings. Administering dialing methods 9600 Series IP deskphones have a variety of telephony-related applications that might obtain a telephone number during operation.

  • Page 107: Managing Applications On The Home Screen

    You can suppress have not administered any WML the display by setting applications. WMLHELPSTAT to 0. If WMLHOME is null and the value of WMLHELPSTAT is not 1, the June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 108 USB flash drive is in use. Note: If the system suppresses the backups when BRURI is null, then the user loses the Favorites and all other Contacts when the user logs Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...

  • Page 109: Administering Features On Softkeys

    • The deskphone compares the list of features administered on the call server with the list of features in the system parameters administered. If a given feature occurs both in call server administration and in a given system parameter, that feature is displayed on a phone June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 110 Features administered only for any SBM24 button module are ignored. The feature must be administered for the deskphone and not the button module. Primary call appearances, bridged call appearances, and Team Buttons cannot be administered on softkeys. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 111 AbrvDial (char) abrv-dial abrv-ring ac-alarm AC Alarm aca-halt Auto-Ckt Assure account Acct act-tr-grp Cont Act admin Admin after-call After Call Work alrt-agchg Alert Agent alt-frl Alt FRL ani-requst ANI Request June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 112 Call Forwarding bsyda (ext) cfwd-enh Call Forwarding Enhanced check-in Check In check-out Check Out class-rstr clk-overid Clocked Override conf-dsp Conference Display con-stat Console Status consult Consult cov-cback Coverage Callback cov-msg-rt Cover Msg Retrieve Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 113 Go To Cover group-disp Group Display group-sel Group Select grp-dn-dst Do Not Disturb Grp grp-page GrpPg headset Headset hundrd-sel Group Select # hunt-ne Hunt Group in-call-id Coverage (Info) in-ringoff In Aud Off June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 114 MM CallFwd mm-datacnf MM Datacnf mmi-cp-alm MMI Circuit Pack Alarm mm-multnbr MM MultNbr mm-pcaudio MM PCAudio msg-retr Message Retrieve mwn-act Message Waiting Act. mwn-deact Message Waiting Deact. next Next night-serv Night Serv Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 115 Send All Calls send-term Send All Calls-TEG serial-cal Serial Call serv-obsrv Service Observing signal Signal (name or ext.) split Split split-swap Split-swap ssvn-halt ssvn-halt sta-lock Station Lock start Start Call June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 116: Administering A Custom Screen Saver

    SCREENSAVERON. The phone removes the screen saver whenever you reset the idle timer. If the value of SCREENSAVERON is “0”, the phone does not display either the standard Avaya screen saver or any customized screen saver you specify in the SCREENSAVER system parameter.

  • Page 117: About Administering Audio Equalization

    HSEQUAL Local Procedure as documented in the Installing and maintaining Avaya IP Deskphone 9608, 9608G, 9611G, 9621G, and 9641G H.323 for 9608, 9611G, 9621G, and 9641G deskphones provides another method to administer the deskphone with the audio equalization value that you require.

  • Page 118: Administering Deskphones For Call Center Operation

    Administering deskphones for call center operation As of H.323 software Release 6.1, the 9608, 9611G, 9621G, and 9641G H.323 deskphone models can be used in call centers. Perform the appropriate call center administration on the call server.

  • Page 119: Ringing On Wireless Headset

    68. For additional information on agent and call centers using these deskphones with software Release 6.2, see the Using Avaya IP Deskphone 9608, 9611G, 9621G, and 9641G in the Call Center H.323, 16-603613. Ringing on wireless headset Ringing on wireless headsets from Jabra and Plantronics can be configured by the administrator and is supported as of Release H.323 6.2 Service Pack 2.
  • Page 120 You can configure these parameters to address the following scenarios for an incoming call on primary appearance A and a bridged appearance B: Note: To avoid conflicts when using Phone-based conditional auto-answer, configure auto-answer settings on CM to none. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 121 (regardless of status such as Ready, Aux Work, etc.) Specified and matches VDN Auto-answer is attempted on PCAs only and only for deskphones used by an agent logged into a call center June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 122: Administering Backup And Restore

    Authorization request-header in each transmitted GET and PUT method. This is intended for use by the Avaya IP Telephone File Server Application (which can be downloaded from the Avaya support Web site) so that the phone requesting the file transaction can be authenticated.

  • Page 123: Backup File Formats

    When TLS is used, the TLS_RSA_WITH_AES_128_CBC_SHA cipher suite is used for authentication. If the digital certificate of the server is signed by the Avaya Product Root Certificate Authority certificate, the call server registration password of the phone is included as the credentials in an Authorization request-header for each transmitted PUT (backup) and GET (for restore) method.

  • Page 124: User Data Saved During Backup

    Contact Favorites data. Applicable to touchscreen phones only. An entry is backed up for each Home screen favorite, where nn is the index number for that favorite. The backup file format for a Favorite is: Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 125 If neither of these conditions apply, no PERSONALRING value is backed up. PERSONALWAV Personalized Ring value PHNABKNAME Contacts Pairing PHNEDITDIAL Edit Dialling PHNQUICKPANEL Quick Touch Panel; 9621G/9641G/9670G only June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 126: About Restore

    When a restore attempt fails, if a retrieved file has no valid data, or if a retrieved file cannot be successfully stored, the phone displays a Retrieval Failed message until the user takes another action. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 127 • The existence of invalid data does not constitute a failed retrieval. The success of the retrieval process requires the phone to get the backup file and successfully restore valid data. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 128: Chapter 9: Administering Applications And Options

    You administer permission for guest login by setting the system parameter GUESTLOGINSTAT to 1 (permitted), that displays the Guest Login option on the Avaya “A” Menu. Other related parameters that you can administer are GUESTDURATION and GUESTWARNING.
  • Page 129 9600 Series IP deskphone softkey as described in Administering features on softkeys page 109. The behavior of backlight for any adjunct button module depends on the backlight of the phone to which you attach the button module. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 130 802.1X An authentication method for a protocol requiring a network device to authenticate with a back-end Authentication Server before gaining network access. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 131 Certificate Authority, the entity which issues digital certificates for use by other parties. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

  • Page 132: Administering 9608/9608G/9611G/9621G/9641G Ip Deskphones H.323 June

    CLAN Control LAN, a type of Gatekeeper circuit pack. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 133 Converged Network Analyzer, an Avaya product to test and analyze network performance. Applies to IPv4 only. This feature is not supported in Release 6.2 and later. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 134 (the “Subject”), and the validation process the public key goes through to determine if the claim of the subject is correct and depends on the level of certification and the CA. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 135 DHCP Dynamic Host Configuration Protocol, an IETF protocol used to automate IP Address allocation and management. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 136 If they do, the file has not been altered in transit by an attacker. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 137 Domain Name System, an IETF standard for ASCII strings to represent IP addresses. The Domain Name System (DNS) is a distributed Internet directory service. DNS is used mostly to translate between domain names and IP addresses. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 138 Layer Security (EAP-TLS), defined in RFC 5216, is an IETF open standard protocol, with strong security used by wireless vendors. EAP-TLS uses PKI to secure communication to a RADIUS authentication server or another type of authentication server. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 139 H.323 A TCP/IP-based protocol for VoIP signaling. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 140 Hearing Aid Compatibility, an Federal Communications Commission (FCC), part of the United States government Part 68 standard for handset equalization for interoperability with t-coil enabled hearing aid devices. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 141 Internet Key Exchange Protocol, RFC 2409, which is now replaced by IKEv2 in RFC 4306. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 142 IPsec A security mechanism for IP that provides encryption, integrity assurance, and authentication of data. Applies only to IPv4. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 143 LLDP Link Layer Discovery Protocol. All deskphones with an Ethernet interface support the transmission and reception of LLDP frames on the Ethernet line interface in accordance with IEEE standard 802.1AB. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 144 Network Address Translation, a mechanism by which IP addresses are mapped from one address space to another, and in which UDP and TCP port numbers are remapped to allow multiple devices to share the same IP address without port number conflicts. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 145 Media Access Control, ID of an endpoint. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 146 PSTN Public Switched Telephone Network, the network used for traditional telephony. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 147 Quality of Service, used to refer to several mechanisms intended to improve audio quality over packet-based networks. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 148 RSA for authentication by creating a digital signature, for which the private key of the sender is used for encryption, and the public key of the sender' is used for decryption. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 149 RTCP RTP Control Protocol, monitors quality of the RTP services and can provide real-time information to users of an RTP service. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 150 SCEP Simple Certificate Enrollment Protocol, used to obtain a unique digital certificate. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 151 Session Initiation Protocol. An alternative to H.323 for VoIP signaling. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 152 SNTP Simple Network Time Protocol. An adaptation of the Network Time Protocol used to synchronize computer clocks in the internet. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 153 TFTP Trivial File Transfer Protocol, used to provide downloading of upgrade scripts and application files to certain IP telephones. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 154 Wireless Markup Language, used by the IP phones Web Browser to communicate with WML servers. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 155 VoIP Voice over IP, a class of technology for sending audio data and signaling over LANs. June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...
  • Page 156 Security measures involve encrypting data before sending data across the Internet and decrypting the data at the other end. To add an additional level of security, you can encrypt the originating and receiving network address. Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 157 Far End Mute administration ..........46 Feature administration for all other deskphones (except 9610 and 9620/9620C/9620L) ............Call Center operation, administering deskphones for ..118 Feature Administration for Avaya Communication Manager call server ....................44 administration ............... Feature Numbers for Assigning Softkeys ......requirements ..............39...
  • Page 158 SLA mon server ..............other network considerations ..........28 SNMP overview enabling ................ 9600 Series IP Telephones ..........Softkeys, Administering Features on ......... software prerequisites ............49 SRTP ................... SSO logon ................Parameter data precedence ..........Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 June 2014 Comments? infodev@avaya.com...
  • Page 159 UDP/TCP Port Utilization .............31 Unnamed Registration ............upgrading ................64 VLAN administering ..............VLAN Default Value .............92 VLAN detection ..............92 VLAN tagging ...............91 What’s New ................14 Wideband Audio administration ........... Wireless Headset ...............119 June 2014 Administering 9608/9608G/9611G/9621G/9641G IP Deskphones H.323 Comments? infodev@avaya.com...

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