Page 1 IP Office Basic Edition Phone Based Administration - Issue 6a – (Thursday, February 22, 2018)
Page 2 Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in...
Page 3 You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any content, in whole or in part, including any code and software unless expressly authorized by Avaya.
Page 4 Contact Avaya Support See the Avaya Support website: https://support.avaya.com for product or Hosted Service notices and articles, or to report a problem with your Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: https://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya...
Page 5: Table Of Contents
4.3 Line Coverage Extension ..............79 Voicemail 4.4 Assign Line to Auto Attendant ..............80 12.1 VMS Cover On/Off ..............173 Phone Based Administration Page 5 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 6 ..............271 16.25 Night Service ..............273 16.26 Pickup Group ..............275 16.27 Privacy ..............277 16.28 Recall ..............279 Phone Based Administration Page 6 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 7: Overview
Chapter 1. Overview Phone Based Administration Page 7 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 8 Phone Based Administration Page 8 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 9 Overview: 1. Overview This document covers the programming of an IP Office Basic Edition system that can be done from the phones on that system. This is only supported from a limited range of phones: · ETR Series: ETR 18D, ETR 34D.
Page 10: Programming Functions
Personal Speed Dial 80-99 · · 601: Fax Machine Extension Pickup Group · · 602: Music on Hold Recall timer Phone Based Administration Page 10 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 11 Items labeled (Key) can only be accessed on systems running in key system mode. · Items labeled (Reboot) require the system to restart, ending any calls currently in progress. Phone Based Administration Page 11 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 12: Programmable Buttons
Button Programming Functions . These buttons can be programmed by the system administrator and, for some functions, the extension user. Phone Based Administration Page 12 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 13: Ds Phones
Overview: Programmable Buttons 1.3 DS Phones This covers the 1400 Series and 9500 Series phones supported by the IP Office Basic Edition system. 1400 Series Phones 9500 Series Phones · · 1403 9504 · · 1408 9508 · 1416 All these phones can be used for programming except the 1403. The phones enter the various programming modes...
Page 14 For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 14 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 15 The first three buttons are fixed as call appearance buttons. Key System Mode PBX System Mode Phone Based Administration Page 15 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 16 On the button modules, buttons are numbered from top down or bottom up depending on the system mode and then left to right. Phone Based Administration Page 16 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 17 For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 17 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 18 For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 18 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 19: Administration Menus
# code after having accessed the menu by pressing Admin | System Administration. Refer to the Programming Functions The Groups | Operator Group option is only available on systems running in PBX system mode. Phone Based Administration Page 19 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 20 PBX system mode and are used to configure the outgoing call routing for the system when a user dials after going off hook. Phone Based Administration Page 20 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 21 These commands allow a phone user to change the settings applied to their own extension. · The System Speed Dial option is only available on the first two extensions in the system. Phone Based Administration Page 21 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 22: Etr Phones
The following method is used to enter telephone programming mode. This mode can be used on any extension. a. At the phone, press Feature 00. b. Program Extension: is shown on the display. Phone Based Administration Page 22 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 23: Etr 34D/Etr 34
For systems running in PBX system mode, the first two buttons, 01 to 02, are fixed as call appearance buttons. Phone Based Administration Page 23 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 24 While being used in any of the programming modes, the function of some keys changes as indicated by the overlay template below. Phone Based Administration Page 24 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 25: Etr 18D/Etr 18
For systems running in PBX system mode, the first two buttons, 01 to 02, are fixed as call appearance buttons. Phone Based Administration Page 25 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 26 While being used in any of the programming modes, the function of some keys changes as indicated by the overlay template below. Phone Based Administration Page 26 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 27: Etr 6D/Etr 6
For systems running in PBX system mode, the first two buttons, 01 to 02, are fixed as call appearance buttons. Phone Based Administration Page 27 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 28: Bst Phones
1.5 BST Phones The term BST is used in this document to cover M-Series and T-Series phones supported the IP Office Basic Edition system. M-Series Phones T-Series Phones Other Phones · · · M7100 T7000 4100 Series · · ·...
Page 29: M7100
The diagram below indicates the button functions during normal phone operation. The double digit numbers are the button numbering for programmable buttons. Display Release Feature – Volume Hold Phone Based Administration Page 29 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 30: M7100N
The diagram below indicates the button functions during normal phone operation. The double digit numbers are the button numbering for programmable buttons. Display Hold Feature Release – Volume Phone Based Administration Page 30 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 31: M7208
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 31 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 32: M7208N
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 32 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 33: M7310
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 33 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 34 Exit Feature Clear Pause Recall Stop Next <Process> Previous Next <Item> Previous Next <Data> Previous Remove – Volume Enter Phone Based Administration Page 34 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 35: M7310N
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 35 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 36 Remove 14/24 26/30 Enter 16/25 28/31 Process – 18/26 30/32 Item – 20/27 32/33 – Volume Data – Mute Phone Based Administration Page 36 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 37: M7324
For system and centralized administration, the phone must be connected to one of the first two extension ports on the system. · Additional buttons can be supported on a M7324 phone through the addition of KLM button module Phone Based Administration Page 37 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 38 < Process > Previous Next < Item > Previous Next < Data > Previous Feature Remove – Volume Clear Enter Phone Based Administration Page 38 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 39: M7324N
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 39 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 40 Item + Hold Feature Release Data + Remove Enter Process – Item – Data – – Volume Process + Mute Phone Based Administration Page 40 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 41: Klm Module
1.5.9 KLM Module This type of button module can be used with the M7324 phones to provide additional programmable buttons. Phone Based Administration Page 41 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 42: T7000
The diagram below indicates the button functions during normal phone operation. The double digit numbers are the button numbering for programmable buttons. Feature Hold – Volume Phone Based Administration Page 42 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 43: T7100
The diagram below indicates the button functions during normal phone operation. The double digit numbers are the button numbering for programmable buttons. Display Feature Release Hold – Volume Phone Based Administration Page 43 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 44: T7208
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 44 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 45: T7316
Note that while physically very similar, the programmable button numbering order for the T7316 and T7316E phones differ. The T7316 is more similar to the M7310 in the order of button numbering. Phone Based Administration Page 45 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 46 < Process > Previous Next < Item > Previous Next < Data > Previous – Volume Remove Mute Headset Enter Phone Based Administration Page 46 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 47: T7316E
The T7316 is more similar to the M7310 in the order of button numbering. · Additional buttons can be supported on a T7316E phone through the addition of T7316E KEM button modules. Phone Based Administration Page 47 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 48 < Process > Previous Next < Item > Previous Next < Data > Previous – Volume Remove Mute Speaker Headset Enter Phone Based Administration Page 48 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 49: T7316E Kem Module
This type of button module can be used with the T7316E phones to provide 24 additional programmable buttons. Up to 4 modules can be added. Phone Based Administration Page 49 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 50: T7406/T7406E
For systems running in PBX system mode, the first three buttons, 01 to 03, are fixed as call appearance buttons. Phone Based Administration Page 50 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 51: Dialing Codes
Group Hunting – Voice *77 <Hunt Group> Page the first available extension in one of the hunt groups (1 Signal to 6). Phone Based Administration Page 51 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 52: Feature Codes
When the button is pressed, the user is prompted to enter the number of the locked extension. Phone Based Administration Page 52 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 53 Dial the selected personal speed dial number. Dial DND Exception 700 to 719 0, 700 to 719 Set a DND exception number. Numbers Phone Based Administration Page 53 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 54 Phone Based Administration Page 54 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 55: Telephony Features
Chapter 2. Telephony Features Phone Based Administration Page 55 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 56: Key System Or Pbx System
2. Telephony Features This section covers details of the feature configurable for an IP Office Basic Edition system. 2.1 Key System or PBX System For IP Office Release 7.0+ the system mode can be changed between key system mode and PBX system mode. The selected mode affects a number of controls, mainly around the making of outgoing calls and the routing of incoming calls.
Page 57: Outgoing Call Routing
Use this feature to indicate whether users must dial a 0 (for operator assisted calls) or 1 (for direct-dial calls) before the area code to make a long distance call or just the area code and number. Phone Based Administration Page 57 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 58: Incoming Call Routing
Getting incoming calls on the line to the voicemail collect requires using system web management. Phone Based Administration Page 58 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 59: Dial Plan
2.2 Dial Plan Extension Numbering IP Office Basic Edition systems can be configured to use either a 2-digit or 3-digit numbering for user extensions. · If 2-digit numbering is selected, the extensions are numbered 10 to 57. This numbering cannot be changed. In 2- digit mode only 48 extensions are supported.
Page 60 The Auto Attendant Access numbers allow internal access to an auto attendant. Calls can be transferred to these numbers. Phone Based Administration Page 60 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 61: Voicemail Operation
Telephony Features: Dial Plan 2.3 Voicemail Operation All IP Office Basic Edition systems include voicemail as standard. By default up to 2 calls can simultaneously use voicemail services. By adding licenses, this can be increased up to 6 simultaneous calls.
Page 62: Night Service
The Night Service Button returns to the status (on/off) it was in immediately prior to a power failure or to System Reset being used. · Night Service is unavailable on T1 lines with Direct Inward Dialing (DID). Phone Based Administration Page 62 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 63: Phantom Extensions
2.5 Phantom Extensions For IP Office Basic Edition 6.1 and higher, extension users are created in the system configuration for all possible users regardless of whether they are matched by installed extension ports. Those user extensions without a physical port are referred to as 'phantom' extensions.
Page 64: One Touch Transfer
2.7 Modem Access Support The first analog line port in any IP Office Basic Edition system can be used for V32 modem access. The line is switched between modem operation and normal voice call operation by dialing *9000*. When operating as a modem, the line cannot be used for normal voice calls.
Page 65: System Changes
Chapter 3. System Changes Phone Based Administration Page 65 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 66 · System Language Set the default language for all extensions. The display language for individual extensions can be changed. Phone Based Administration Page 66 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 67: System Mode
This process cannot be done using this type of phone. ETR 18D/ETR 34D Phone This process cannot be done using this type of phone. Phone Based Administration Page 67 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 68: System Numbering
3.2 System Numbering IP Office Basic Edition systems can be configured to use either a 2-digit or 3-digit numbering for user extensions. · If 2-digit numbering is selected, the extensions are numbered 10 to 57. This numbering cannot be changed. In 2- digit mode only 48 extensions are supported.
Page 69: System Locale
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 69 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 70 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 70 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 71: System Language
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 71 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 72 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 72 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 73: Line Settings
Chapter 4. Line Settings Phone Based Administration Page 73 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 74 Adjust the automatic line selection settings for an extension. · Assign Line to Auto Attendant By default all lines are assigned to the first auto attendant. For IP Office Basic Edition 6.1 and higher this setting allows a line to be assigned to another auto attendant. ·...
Page 75: Number Of Lines
Key System Mode Only IP Office Basic Edition systems can be installed in either key or PBX system mode. This feature is only supported by systems running in key system mode. The setting is ignored by systems running in PBX system mode.
Page 76 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 76 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 77: Line Assignment
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 77 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 78 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 78 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 79: Line Coverage Extension
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 79 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 80: Assign Line To Auto Attendant
4.4 Assign Line to Auto Attendant IP Office Basic Edition 6.1 and higher and higher supports multiple (9) auto attendants. By default all lines are assigned to the first auto attendant. The Assign Line to AA settings allows this settings to be adjusted to select a different auto attendant.
Page 81 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 81 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 82: Group Call Distribution
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 82 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 83 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 83 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 84: Co Disconnect Time
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 84 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 85 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 85 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 86: Automatic Line Selection
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 86 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 87 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 87 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 88: Recall Timer Duration
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 88 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 89: Unsupervised Disconnect
2. System Administration: is shown on the display. 3. Dial #129. Unsup Disconnect: and the current setting are displayed: Phone Based Administration Page 89 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 90 The change requires the system to be rebooted. At the Immed Reboot? prompt, press Enter to reboot or Remove to cancel. Phone Based Administration Page 90 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 91: Date And Time
Chapter 5. Date and Time Phone Based Administration Page 91 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 92 Automatic Daylight Savings Time Set the system to automatically adjust the system date and time to match daylight saving changes. Phone Based Administration Page 92 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 93: Changing The Date
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 93 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 94: Changing The Time
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 94 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 95: Network Time Synchronization
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 95 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 96: Automatic Daylight Savings Time
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 96 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 97: Dialing Restrictions And Permissions
Chapter 6. Dialing Restrictions and Permissions Phone Based Administration Page 97 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 98 Use this feature to indicate whether users must dial a 0 (for operator assisted calls) or 1 (for direct-dial calls) before the area code to make a long distance call or just the area code and number. Phone Based Administration Page 98 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 99: Allowed Number List
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 99 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 100 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 100 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 101: Allowed List Assignment
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 101 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 102 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 102 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 103: Disallowed Number Lists
The entries you must make to permit or restrict toll calls differ depending on the setting for Toll Call Prefix Phone Based Administration Page 103 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 104 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 104 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 105 Dialing Restrictions and Permissions: Disallowed Number Lists Phone Based Administration Page 105 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 106: Disallowed List Assignment
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 106 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 107 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 107 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 108: Emergency Phone Number List
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 108 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 109 Dialing Restrictions and Permissions: Emergency Phone Number List Phone Based Administration Page 109 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 110: Outgoing Call Restriction
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 110 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 111 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 111 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 112: Allow Remote Call Forwarding
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 112 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 113 Dialing Restrictions and Permissions: Allow Remote Call Forwarding Phone Based Administration Page 113 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 114: System Password
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 114 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 115: Toll Call Prefix
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 115 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 116 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 116 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 117: Pbx Mode Call Routing
Chapter 7. PBX Mode Call Routing Phone Based Administration Page 117 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 118 · Operator Group This group is the default destination for incoming calls for systems running in PBX system mode. Phone Based Administration Page 118 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 119: Ars Selectors
PBX System Mode Only IP Office Basic Edition systems can be installed in either key or PBX system mode. This feature is only supported by systems running in PBX system mode. The setting is ignored by systems running in key system mode.
Page 120: Call Classes
PBX System Mode Only IP Office Basic Edition systems can be installed in either key or PBX system mode. This feature is only supported by systems running in PBX system mode. The setting is ignored by systems running in key system mode.
Page 121: External Dialing Prefix
PBX System Mode Only IP Office Basic Edition systems can be installed in either key or PBX system mode. This feature is only supported by systems running in PBX system mode. The setting is ignored by systems running in key system mode.
Page 122 Phone Based Administration Page 122 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 123: Auxiliary Equipment
Chapter 8. Auxiliary Equipment Phone Based Administration Page 123 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 124: Doorphone Programming
Identify the extensions to which the doorphones are connected. · Doorphone Alert Extensions Identify which extensions should be alerted when a doorphone button is pressed. Phone Based Administration Page 124 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 125: Doorphone Extensions
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 125 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 126 Phone Based Administration Page 126 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 127: Doorphone Alert Extension
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 127 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 128 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 128 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 129: Contact Closures
Other Functions · Contact Closure Button Extensions with programmable buttons can have buttons assigned to operate the contact closures. Phone Based Administration Page 129 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 130: Contact Closure Group
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 130 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 131 Auxiliary Equipment: Contact Closures Phone Based Administration Page 131 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 132: Contact Closure Operation Type
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 132 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 133 Auxiliary Equipment: Contact Closures Phone Based Administration Page 133 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 134: Loudspeaker Extension
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 134 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 135: Fax Machine Extension
Alternatively use the Next Data or Previous Data buttons to change the setting or press Remove to return to the default setting. Phone Based Administration Page 135 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 136 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 136 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 137: Speed Dials
Chapter 9. Speed Dials Phone Based Administration Page 137 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 138 BST Phones FEATURE, 0600 to 0699 FEATURE, *480 to *499 All phones #, 600 to 699 #, 80 to 89 Phone Based Administration Page 138 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 139: System Speed Dials
If a * is required to be dialed at the start of the marked system speed dial number, enter **. · Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 139 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 140 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 140 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 141: Personal Speed Dials
To remove any digits press Hold. Function Press to insert Character Description Pause Soft Key 1 Inserts a 1.5 second pause. Phone Based Administration Page 141 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 142 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 142 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 143 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 143 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 144 Phone Based Administration Page 144 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 145: Extension Settings
Chapter 10. Extension Settings Phone Based Administration Page 145 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 146: Phone Based Administration
· Allow Remote Call Forwarding Set whether an extension can use forward calls to external numbers. Phone Based Administration Page 146 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 147: Caller Id Log All Calls
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 147 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 148: Extension Name
5. To remove the current name press Clear. · Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 148 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 149 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 149 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 150: Display Language
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 150 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 151 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 151 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 152: Call Waiting
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 152 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 153 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 153 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 154: Intercom Dial Tone
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 154 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 155: External Hotline
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 155 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 156 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 156 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 157: Internal Hotline
Clear to remove the current setting. · Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 157 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 158 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 158 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 159: Outside Conference Denial
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 159 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 160: Automatic Privacy
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 160 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 161 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 161 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 162: Do Not Disturb Exceptions
ETR 18D/ETR 34D Phone 1. Do one of the following: To program the same extension To program another extension Phone Based Administration Page 162 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 163 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 163 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 164 Phone Based Administration Page 164 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 165: Account Codes
Chapter 11. Account Codes Phone Based Administration Page 165 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 166 (but not as a marked system speed dial number). Phone Based Administration Page 166 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 167: Forced Account Code List
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 167 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 168 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 168 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 169: Forced Account Code Extensions
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 169 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 170 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 170 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 171: Voicemail
Chapter 12. Voicemail Phone Based Administration Page 171 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 172 12. Voicemail All IP Office Basic Edition systems have VMS (Voicemail Mail Services) available by default. User Voicemail Operation When a call goes to a user's VMS Cover, the user's voicemail mailbox is used to take a message for the user. This is used...
Page 173: Vms Cover On/Off
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 173 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 174 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 174 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 175: Vms Coverage Rings
One ring is approximately 5 seconds. · For IP Office Basic Edition 6.1 and higher+ the option 0 for immediate voicemail is available. 0 is the only value useable for phantom extensions. If selected it has the following effects. ·...
Page 176 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 176 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 177: Voicemail Password
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 177 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 178: Vms Hunt Delay
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 178 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 179: Vms Hunt Schedule
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 179 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 180 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 180 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 181: Groups
Chapter 13. Groups Phone Based Administration Page 181 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 182 Assign outside lines to hunt group. Doing this allows outside calls to ring directly into a hunt group instead of being answered and transferred by the receptionist. Phone Based Administration Page 182 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 183: Calling Groups
1. At either or the first two extensions on the system, press Feature 0 0 followed by two presses of the first intercom or call appearance button. Phone Based Administration Page 183 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 184 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 184 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 185: Hunt Groups
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 185 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 186 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 186 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 187: Night Service Group
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 187 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 188 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 188 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 189: Night Service Button
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 189 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 190 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 190 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 191: Pickup Groups
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 191 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 192 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 192 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 193: Operator Group
PBX System Mode Only IP Office Basic Edition systems can be installed in either key or PBX system mode. This feature is only supported by systems running in PBX system mode. The setting is ignored by systems running in key system mode.
Page 194 Phone Based Administration Page 194 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 195: Ring Settings
Chapter 14. Ring Settings Phone Based Administration Page 195 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 196 Hold Recall Time Set how long calls remain on hold before recalling to the extension that put the call on hold. Phone Based Administration Page 196 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 197: Abbreviated Ringing
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 197 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 198 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 198 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 199: Call Coverage Rings
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 199 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 200 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 200 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 201: Distinctive Ringing
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 201 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 202 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 202 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 203: Line Ringing
6. To change the setting from its current value enter the button number again. 7. To view the setting of another line button enter the number of that button. Phone Based Administration Page 203 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 204 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 204 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 205: Personal Ring Pattern
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 205 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 206: Line Ringing Pattern
14.6 Line Ringing Pattern This option is new for IP Office Basic Edition 6.1 and higher+. It allows the ringing pattern used on a phone to be determined by the line on which the call has arrived. This feature is not supported on BST phones which only use the personal ring pattern setting.
Page 207 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 207 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 208: Override Line Ringing
14.7 Override Line Ringing This option is new for IP Office Basic Edition 6.1 and higher+. For extensions where this is set, the extension's own ring pattern settings override any line ringing pattern setting. 1408/1416/9504/9508 Phone 1. At either of the first two extensions on the system, press Admin.
Page 209: Ringing On Transfer
6. Press the Next Item or Previous Item button for the next or previous extension respectively. Phone Based Administration Page 209 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 210 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 210 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 211: Transfer Return Rings
You can not set a transfer returned ring number for an individual extension. · For IP Office Basic Edition 6.1 and higher+, an extension's transfer return calls can be redirected using a Transfer Return Extension setting.
Page 212 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 212 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 213: Transfer Return Extension
Ring Settings: Transfer Return Rings 14.10 Transfer Return Extension This option is new for IP Office Basic Edition 6.1 and higher+. This settings can be used to change the destination for an extension's transfer return calls · The existing extension setting...
Page 214 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 214 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 215: Vms Hunt Schedule
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 215 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 216 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 216 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 217: Holding Calls
Chapter 15. Holding Calls Phone Based Administration Page 217 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 218: Hold Recall Time
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 218 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 219: Music On Hold
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 219 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 220 Phone Based Administration Page 220 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 221: Button Programming
Chapter 16. Button Programming Phone Based Administration Page 221 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 222: Button Programming
Button Programming Functions . These buttons can be programmed by the system administrator and, for some functions, the extension user. Phone Based Administration Page 222 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 223: Button Programming Functions
Conference Drop This function allows the user to drop a call from a F934 – conference. Phone Based Administration Page 223 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 224 This function allows the user to switch use of voicemail F984 – coverage for their extension on or off. Phone Based Administration Page 224 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 225 Using this button, the extension user can set wake up calls within the next 24-hours period for any other extension. Phone Based Administration Page 225 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 226: Absent Message
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 226 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 227 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 227 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 228: Account Code Entry
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 228 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 229 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 229 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 230: Active Line Pickup
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 230 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 231 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 231 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 232: Auto Dial - Intercom
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 232 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 233 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 233 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 234: Auto Dial - Other
6. The button function is changed to AD-O followed by the stored number. · Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 234 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 235 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 235 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 236: Call Coverage
6. The button function is changed to Call Coverage O <covered extension> D <destination extension>. · Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 236 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 237 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 237 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 238: Call Forwarding
6. The button function is changed to Call Forward O <covered extension> D <destination extension>. · Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 238 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 239 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 239 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 240: Call Pickup
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 240 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 241 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 241 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 242: Caller Id Inspect
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 242 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 243 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 243 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 244: Caller Id Log
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 244 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 245 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 245 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 246: Caller Id Name Display
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 246 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 247 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 247 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 248: Calling Group
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 248 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 249 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 249 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 250: Call Screening
If an extension already has a button set to this function, creating another button with this function will automatically clear the setting from the existing button. Phone Based Administration Page 250 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 251 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 251 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 252: Conference Drop
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 252 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 253 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 253 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 254: Contact Closure 1
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 254 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 255 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 255 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 256: Contact Closure 2
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 256 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 257 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 257 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 258: Do Not Disturb
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 258 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 259 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 259 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 260: Hot Dial
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 260 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 261 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 261 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 262: Hunt Group
5. A page call to the calling group members can be selected by adding a * in front of the calling group number. 5. The button function is changed to Hunt Group followed by the calling group number. Phone Based Administration Page 262 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 263 To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 263 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 264 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 264 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 265: Idle Line Pickup
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 265 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 266 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 266 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 267: Last Number Redial
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 267 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 268 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 268 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 269: Loudspeaker Page
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 269 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 270 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 270 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 271: Message Alert Notification
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 271 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 272 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 272 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 273: Night Service
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 273 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 274 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 274 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 275: Pickup Group
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 275 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 276 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 276 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 277: Privacy
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 277 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 278 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 278 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 279: Recall
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 279 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 280 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 280 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 281: Saved Number Redial
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 281 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 282 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 282 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 283: Simultaneous Page
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 283 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 284 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 284 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 285: Station Lock
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 285 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 286 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 286 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 287: Station Unlock
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 287 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 288 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 288 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 289: Vms Cover
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 289 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 290 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 290 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 291: Voice Mailbox Transfer
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 291 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 292 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 292 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 293: Wake Up Service
· Exit programming by pressing PHONE. Alternatively use the Back button to move to another menu. Phone Based Administration Page 293 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 294 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 294 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 295: System Maintenance
Chapter 17. System Maintenance Phone Based Administration Page 295 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 296 The phone system has slots for SD cards which are used to store various files needed by the phone system. The System SD slot must always contain an Avaya IP Office Basic Edition SD card. Cards can be inserted while the system is running. However cards should only be removed while the system is shutdown.
Page 297: Copy Extension Settings
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 297 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 298: Remote Administration Password
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 298 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 299 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 299 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 300: Clearing A Backup Alarm
Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 300 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 301: Backup The Configuration
· Shutdown and Insert Card No card was detected in the phone system's System SD card slot. For correct operation of the phone system the Avaya SD card should always be present at all times. · System Busy Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested.
Page 302 · Shutdown and Insert Card No card was detected in the phone system's System SD card slot. For correct operation of the phone system the Avaya SD card should always be present at all times. · System Busy Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested.
Page 303: Restore The Configuration
· Shutdown and Insert Card No card was detected in the phone system's System SD card slot. For correct operation of the phone system the Avaya SD card should always be present at all times. · System Busy Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested.
Page 304 · Shutdown and Insert Card No card was detected in the phone system's System SD card slot. For correct operation of the phone system the Avaya SD card should always be present at all times. · System Busy Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested.
Page 305: System Copy
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 305 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 306 System Busy Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested. Phone Based Administration Page 306 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 307: System Default
4. When the Restart - Defaults: prompt is displayed, dial 25327 (C L E A R). 5. The system will be immediately restarted. Phone Based Administration Page 307 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 308: System Reset
2. System Administration: is shown on the display. 3. Dial #728. 4. At the Reset - Save All prompt press Enter Phone Based Administration Page 308 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 309: System Shutdown
5. When the system has completely shutdown, the phone display will be blank. The LED 1s on the front of the phone system will fast flash red. 6. Power to the system can now be switched off. Phone Based Administration Page 309 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 310: System Upgrade
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 310 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 311 Another backup, restore, upgrade or copy was already in progress at the time the manual process was requested. 6. If the upgrade is successful, the system restarts. Phone Based Administration Page 311 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 312: Memory Card Startup/Shutdown
To exit phone based administration at any time, press the Release button. To select a different process use the Next Procedure or Previous Procedure buttons or dial another feature code. Phone Based Administration Page 312 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 313 · If the selected card is currently performing another process which should not be interrupted System Busy is displayed. Phone Based Administration Page 313 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 314: Switching Ssl Vpn On/Off
If the system has been configured for support by an SSL VPN service link, you can turn the link on or off. · For information about how to configure and administer SSL VPN services, see the Avaya IP Office SSL VPN Solutions Guide. You can download the guide from http://support.avaya.com.
Page 315 Exit programming by pressing Feature 00. You can also exit programming mode by lifting the handset, then placing it back in the cradle. Phone Based Administration Page 315 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 316: Display System Details
Displays the feature key number of the System SD card. This is the number used for validation of licenses entered into the system configuration. Phone Based Administration Page 316 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 317 System Maintenance: Display System Details Phone Based Administration Page 317 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 318 Phone Based Administration Page 318 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 319: Index
DST 96 Call Coverage 236 Dutch 71, 150 Call Coverage Rings 199 Call Distribution Group Emergency Phone Numbers 108 Phone Based Administration Page 319 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 320 Outside Conference Denial 159 Overlays 22 Key Mode 56, 67 Korean 71, 150 Page Loudspeaker Language 150 Simultaneous languages 71, 150 Password Phone Based Administration Page 320 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 321 System Station Lock 285 Station Unlock 287 Swedish 71, 150 System Backup Copy Date Default Password Reset Restore Shutdown Phone Based Administration Page 321 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 322 Phone Based Administration Page 322 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 323 Phone Based Administration Page 323 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...
Page 324 Template: 21st February 2018 © 2018 Avaya Inc. All rights reserved. Phone Based Administration Page 324 IP Office Basic Edition - Issue 6a (Thursday, February 22, 2018) Comments on this document? infodev@avaya.com...

Avaya IP Office Basic Edition Manual

1 Overview

2 Telephony Features

3 System Changes

5 Date and Time

6 Dialing Restrictions and Permissions

7 PBX Mode Call Routing

8 Auxiliary Equipment

10 Extension Settings

12 Voicemail

13 Groups

14 Ring Settings

15 Holding Calls

16 Button Programming

17 System Maintenance

Quick Links

Need help?

Questions and answers

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Summary of Contents for Avaya IP Office Basic Edition