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Avaya 1616 Manual

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Using 1608/1616 Phones on IP Office
Release 11.1 FP2
Issue 3
March 2023

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Summary of Contents for Avaya 1616

  • Page 1 Using 1608/1616 Phones on IP Office Release 11.1 FP2 Issue 3 March 2023...
  • Page 2 Documentation, or as authorized by Avaya in writing. A “Unit” means ARE APPLICABLE TO ANYONE WHO ACCESSES OR USES THE the unit on which Avaya, at its sole discretion, bases the pricing of HOSTED SERVICE. BY ACCESSING OR USING THE HOSTED...
  • Page 3 ADDITIONAL INFORMATION FOR H.264 (AVC) AND H.265 (HEVC) written consent of Avaya can be a criminal, as well as a civil offense CODECS MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP:// under the applicable law.
  • Page 4 Avaya product is used. Preventing Toll Fraud “Toll Fraud” is the unauthorized use of your telecommunications...

  • Page 5: Table Of Contents

    Enabling/Disabling En-Bloc Dialing .................... 37 Withholding Your Number .................... 37 Adjusting the Call Volume ........................ 38 Muting a Call ........................ 38 Ending Calls Chapter 6: Answering Calls.....................  39 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 6 Holding a Conference Call .......................  62 Exiting a Conference .................. 63 Context Sensitive Conferencing .................... 64 Conference Short Codes Part 3: Redirecting Your Calls .................. 66 ...................... 66 Call Redirection Options March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 7: Pressing Another Key Adds The Characters From That Key. For Example: Now Dialing

    .................... 97 Accessing Your Call Log .................. 98 Making a Call from Your Call Log ...................... 98 Viewing Call Details .................. 99 Deleting a Call from Your Call Log March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 8 ........................ 122 Logging Out ...................  123 Changing Your Security PIN ....................... 124 Locking Your Phone .................... 124 Unlocking Your Phone ........................ 125 Auto Lock ...................... 125 Login Short Codes March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 9 ................ 147 Editing Your Programmable Buttons .................. 148 Programmable Button Features ...................  149 Abbreviated Dial Button .................... 149 Absence Text Button .................... 149 Account Code Button .................... 149 Auto Answer Button March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 10 Forward Unconditional ...................... 168 Forwarded Here ...................... 169 Group Membership ......................... 169 Group Status ....................  170 Switch Mobile Twinning Off .........................  170 Parked Calls ...................... 171 System Alarms Chapter 31: Menus...................... 172 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 11 Entering Characters for Other Functions Part 9: Further Help ...................... 176 Chapter 33: Additional Help and Documentation............ 177 ......................  177 Forgotten Password ........................ 177 Getting Help .................... 178 Additional Documentation March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 12: Part 1: Your Phone

    Part 1: Your Phone March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 13: Chapter 1: Phone Overview

    Chapter 1: Phone Overview This guide covers using 1608 and 1616 telephones on an Avaya IP Office telephone system. These phones are supported on a number of Avaya telephone systems and support different features depending on the telephone system. This guide covers only the features supported on an IP Office telephone system.
  • Page 14 - By default the first 3 buttons are used as call appearance buttons for calls you make and receive. Your system administrator can configure additional appearance buttons. See Appearance Buttons on page 26. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 15: 1616 Telephone

    Related links Phone Overview on page 13 1616 Telephone The diagram below shows the main features of a 1616 phone. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 16 26. - Any button not configured as appearance buttons can be configured for a range of telephone system features. These are called feature buttons. Your system administrator March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 17: Button Modules

    Related links Phone Overview on page 13 Button Modules 1616 phones can support addition units called button modules. For the 1616, this is the BM32 button module. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 18 • When used with more than 1 button module, the telephone needs a separate power supply unit. • The DBM32 button modules used for 1416 phones are not interchangeable with the BM32 button modules used for 1616 phones and vice versa. Related links Phone Overview...

  • Page 19: The Phone Stand

    • When used in the upright position, a plastic peg in the earpiece rest area for the handset can be reversed to more securely anchor the handset when not in use. • On the 1616 phones, the angle of the phone display can also be adjusted as shown. Related links...

  • Page 20: Chapter 2: Phone Keys And Display

    > symbol. • When changing settings, the left and right cursor keys can sometimes be used to scroll through possible settings. Table continues… March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 21 TRANSFER Put your current call on hold and present dial tone for you to dial the number to which you want to transfer the call. Table continues… March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 22: Call Soft Keys

    Answer the call that is held or alerting another user. ToVM Send an alerting call to your voicemail. Related links Phone Keys and Display on page 20 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 23: Programmable Feature Buttons

    • Buttons programmed with a feature that is not supported by the phone, display as Invalid. For more details, see Programmable Feature Buttons on page 147. Related links Phone Keys and Display on page 20 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 24: Chapter 3: Status Display

    The call has been put on hold by someone else who answered the call using Elsewhere an appearance button on their phone. Conference The call is a conference call. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 25: Status Letters

    Cannot Retrieve Settings – This indicates that the phone was not able to retrieve all your user settings. If this happens, it may limit some telephone functions. Contact your system administrator. Related links Status Display on page 24 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 26: Chapter 4: Appearance Buttons

    Related links Call Appearance Buttons on page 27 Bridged Appearance Buttons on page 27 Call Coverage Buttons on page 28 Line Appearance Buttons on page 28 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 27: Call Appearance Buttons

    A bridged appearance button shows the state of one of another user's call appearance buttons. It can be used to answer or join calls on that other user's call appearance button. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 28: Call Coverage Buttons

    In that case, incoming calls on that line will alert only on the Line Appearance button and not on any other buttons. These calls will also not follow any forwarding. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 29 Line Appearance Buttons Related links Appearance Buttons on page 26 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 30: Part 2: Making And Answering Calls

    Part 2: Making and Answering Calls March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 31: Chapter 5: Making Calls

    • If the call is to an internal user, and they do not answer, you can set a callback by pressing CallBack and then ending the call by pressing Drop. When a callback is set, the next time a March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 32: Making Additional Calls

    Use the left and right cursor keys to select the type of directory entries shown. • All - All directory entries. • Personal - Your own personal directory entries. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 33: Calling From The Call Log

    2. Press Call to call the number displayed in the call record. This option is not available if the caller withheld their number. Related links Making Calls on page 31 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 34: Redialling A Previous Number

    2. The number for the most recent outgoing call in your personal call log is redialed. 3. Continue in the same way as for a normal dialed call. Related links Redialling a Previous Number on page 34 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 35: Making A

    When enabled, calling those users displays Do Not Disturb or On Another Call on your phone if the call is not diverted to voicemail. Related links Making Calls on page 31 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 36: Bloc Dialing

    You can enable or disable your en-bloc dialing setting through the phone's Features menu. Procedure 1. Press the Features soft key if shown. • To do this during a call, press the PHONE key and then press Features. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 37: Withholding Your Number

    1. With the call connected, use the + plus and – minus keys to adjust the volume. 2. The display returns to normal after a few seconds. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 38: Muting A Call

    • To end the call connected on the phone's speaker, press the SPEAKER key. • To end the call connected on the phone's headset, press the HEADSET key. Related links Making Calls on page 31 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 39: Chapter 6: Answering Calls

    A personal directory match overrides any system directory match. Caller Display Text In the table below, Caller represents the name or number of the caller. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 40: Answering A New Call

    146. 2. Once you have answered the call, you can switch between different talk modes: • To switch to using the handset, lift the handset. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 41: Answering Another Call

    Related links Answering Calls on page 39 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 42: Diverting A Call To Voicemail

    - Else, the call continues to ring (drop has no effect). • If the call is returning from being held or parked for too long, you cannot drop it. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 43: Page Calls

    • The soft keys at the bottom of the display automatically change to reflect actions that can be performed on the call, if any, associated with the currently highlighted button. Related links Answering Calls on page 39 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 44: Using Call Pickup

    That is indicated by N in the short codes shown below. • For a list of other common dialing short codes, see Short Codes on page 155. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 45 Pickup a call ringing the members of a group (N). This does Call not necessarily have to be a group call. Related links Answering Calls on page 39 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 46: Chapter 7: Redialling

    2. Press Call to call the number displayed in the call record. 3. Continue in the same way as for a normal dialed call. Related links Redialling a Previous Number on page 34 Redialling on page 46 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 47: Redialling A Previous Number

    • Last Dialled – In this mode, pressing Redial immediately repeats your most recent outgoing call. 5. To change the mode, press Change. 6. When the desired mode is displayed, press Save. Related links Redialling on page 46 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 48: Chapter 8: Transferring Calls

    • Transferring a call after ringing finishes is called a supervised transfer. Related links Transferring a Call to Voicemail on page 49 Transferring a Held Call on page 49 Transferring a Call to Your Mobile on page 50 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 49: Transferring A Call To Voicemail

    • Press Transfer, enter the destination manually using the numerical keypad and press Complete. • Alternatively, press Dir to select a destination from the directory or use the Redial option, if applicable. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 50: Transferring A Call To Your Mobile

    • To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Transfer to Mobile. Related links Transferring Calls on page 48 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 51: Chapter 9: Holding Calls

    Holding a Call on page 52 Taking a Call Off Hold on page 52 Switching Between Calls on page 53 Transferring a Held Call on page 49 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 52: Holding Conference Calls

    2. Scroll the display using the up/down cursor keys. To take the call off hold, press the Cancel soft key. Related links Holding Calls on page 51 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 53: Switching Between Calls

    This places the destination call 'on hold pending transfer' so that you can notify the originating caller. c. With the originating call connected, you can now press Complete to connect the two calls. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 54 Held calls that are not pending transfer are not affected. Moreover, it is not possible to have more than one call 'on hold pending transfer'. Related links Transferring Calls on page 48 Holding Calls on page 51 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 55: Chapter 10: Parking Calls

    However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 56: Parking Calls (Features Menu)

    If there are any calls parked against your phone, you can view and unpark them via the Status menu. • Your system administrator can configure whether you can access this menu. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 57: Park & Page

    3. There are several methods by which you can select the user or hunt group that you want to page: • Select one of the pre-configured hunt groups and press Page. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 58 • Dial the extension number of the user or hunt group that you want to page and then press Page. Related links Parking Calls on page 55 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 59: Chapter 11: Conferencing

    • If they do not want to join the call or do not answer, press Drop. Then press the appearance key of the previously held call to reconnect to that call. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 60: Turning A Normal Call Into A Conference

    • If they do not want to join the call or do not answer, press Drop. Then press the appearance key of the previously held call to reconnect to that call. Related links Conferencing on page 59 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 61: Adding Another Party Without Using Hold

    • To add another party to the conference without putting the conference on hold, press Add. • To return to the call display, press the Back soft key. Related links Conferencing on page 59 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 62: Dropping/Muting Parties

    • If you are the only internal user in the conference, depending on your telephone system's configuration, dropping yourself might end the conference. Consult your system administrator for details. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 63: Context Sensitive Conferencing

    Call held Conferences the connected ✓ – ✓ pending call and the held pending transfer transfer call. Any other held calls are unaffected. Table continues… March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 64: Conference Short Codes

    That is indicated by N in the short codes shown below. • For a list of other common dialing short codes, see Short Codes on page 155. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 65 Start a conference between yourself and any calls that you have on hold. Join a Conference *55*N# Join a conference where N is the conference ID. Related links Conferencing on page 59 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 66: Part 3: Redirecting Your Calls

    - Mobile Twinning – Ring on your extension and an external number. - Fallback Twinning – Ring on an external number when the system cannot detect a connection to your normal phone. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 67 Internal ✓ ✓ ✓[1] ✓ ✓ ✓ Mobile – – ✓ ✓ ✓[1] ✓ Fallback – – ✓ ✓ ✓[1] ✓ 1. Configured by your system administrator. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 68: Chapter 12: Forwarding Calls

    • If you also have voicemail enabled , if the forwarded call is still unanswered, the system redirects the call to voicemail. Note, this is not always possible for calls that have been forwarded to an external number. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 69: Forward Unconditional (Status Menu)

    • To switch off forward unconditional, press the Off soft key. • To change the forwarding settings, press the Details soft key. 3. Press Save. Related links Forwarding Calls on page 68 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 70: Forward Unconditional (Features Menu)

    • To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Forward. 3. Use the cursor keys to select Forward Busy/No Answer. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 71: Forward On No Answer (Status Menu)

    • To change the destination, highlight Destination and press Edit. Enter the number and press Select. • Press Save to save any changes. Related links Forwarding Calls on page 68 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 72: Forward On Busy (Status Menu)

    That is indicated by N in the short codes shown below. • For a list of other common dialing short codes, see Short Codes on page 155. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 73 Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Forwarding Calls on page 68 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 74: Chapter 13: Do Not Disturb

    3. Use the cursor keys to select Do Not Disturb. 4. Change the setting as required. 5. Press Save. Related links Do Not Disturb on page 74 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 75: Dnd Off (Status Menu)

    • To remove an existing number, highlight it and press Remove. 4. Press Done when completed. Related links Do Not Disturb on page 74 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 76: Do Not Disturb Short Codes

    Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Do Not Disturb on page 74 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 77: Chapter 14: Follow Me

    4. Dial the number of another user. When it matches a user, their name is displayed. Alternatively, use the Dir soft key to select a user from the directory. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 78: Follow Me (Status Menu)

    3. Use the cursor keys to select Follow Me Here. 4. Use the menu to add or remove users: • Use the up and down cursor keys to scroll through the names. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 79: Follow Me Here (Status Menu)

    That is indicated by N in the short codes shown below. • For a list of other common dialing short codes, see Short Codes on page 155. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 80 Switch off any forwarding (includes 'forward unconditional,' 'forward on busy,' 'forward on no answer,' 'follow me,' and 'do not disturb'). Related links Follow Me on page 77 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 81: Chapter 15: Twinning

    Changing Your Twinning Number on page 82 Transferring a Call to Your Mobile on page 83 Reclaiming a Twinned Call on page 83 Switching Mobile Twinning Off on page 83 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 82: Switching Mobile Twinning On

    • Use the Bksp to remove the last digit of the existing number. • Use Clear to remove the whole number. • Dial the number you want to use for twinning and press Select. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 83: Transferring A Call To Your Mobile

    81 Switching Mobile Twinning Off If you have been configured as a mobile twinning user, you can use the status menu to switch mobile twinning mode off. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 84 2. Use the up and down cursor keys to highlight Mobile Twinning. • To clear the setting, press the Off soft key. • To access the twinning menu instead, press Details. Related links Twinning on page 81 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 85: Part 4: Contacts And Call Log

    Part 4: Contacts and Call Log March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 86: Chapter 16: Contacts

    • Some external contacts are entered into the telephone system configuration by the system administrator. • Other external contacts are those imported by the telephone system from other directory sources. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 87: How The Directory Search Works

    4. At any time, you can scroll the list of matches and select one of the matches or press another dialpad key to improve the matching further. For example, to search for "Henry Jones", you can dial HENRY by pressing 43679. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 88 London Office Sales Help John Smith Tony George Simon Henricks Sales Support Sales Help Alternatively to search for "Henry Jones", you could dial JONES by pressing 56637. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 89 However, the change applies to all phones on the system. Related links Contacts on page 86 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 90: Managing External Contacts

    2. When the required entry is highlighted, press Details to display the name, number and type of contact. 3. Use the up and down cursor keys to scroll through the contacts. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 91: Making A Call From The Directory

    "Jason") and with KAR (for example "Karl") plus any other letter combinations from those 3 key presses. See How the Directory Search Works on page 87. • To remove all the characters entered so far, press Clear. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 92: Using The Directory For Other Functions

    • If you have been configured as a system phone user by the system administrator, then you can also add, edit and delete some external directory contacts. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 93: Adding A Contact From Your Call Log

    5. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. Related links Contacts on page 86 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 94: Editing A Contact

    • If you have been configured as a system phone user by the system administrator, then you can also add, edit and delete some external directory contacts. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 95 2. Locate the required entry and press Details. 3. Press More and then Delete. 4. Press Delete again to confirm the action. Related links Contacts on page 86 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 96: Chapter 17: Using The Call Log

    Related links Using the Call Log on page 96 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 97: Missed Group Calls

    • +Contact – Add the currently highlighted call log record to your personal contacts. 3. To exit the call log, press PHONE button. Related links Using the Call Log on page 96 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 98: Making A Call From Your Call Log

    • Number - The number of the caller if available. • Time and Date - The time of the call. • Call Type Icon - The type of call record. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 99: Deleting A Call From Your Call Log

    Use the up/down cursor keys to scroll through the records. 2. When the required record is highlight, press More and then press Delete. Related links Using the Call Log on page 96 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 100: Deleting The Whole Call Log

    5. When the name and number are set as required, press the Save soft key. To return without saving the name and number, press the Cancel soft key. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 101 Adding a Call Log Call to Your Contacts Related links Using the Call Log on page 96 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 102: Part 5: Voicemail

    Part 5: Voicemail March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 103: Chapter 18: Voicemail

    The system administrator can also configure it so that you receive new message waiting indications for hunt groups or other users. Related links Voicemail on page 103 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 104: Accessing The Visual Voice Menus

    7. Use the soft keys to control the playback actions for the currently highlighted message: • To select the next message or previous message, use the up and down cursor keys. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 105: Leaving A Message

    You can add several numbers. When the list of numbers to which the message should be sent is complete press Send. • Play – Listen to the recording. • Cancel – Abandon the message. Related links Voicemail on page 103 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 106: Using Voicemail Email

    Done. 2. The Visual Voice menu is displayed. 3. Use the up and down cursor keys to select Greeting and press Select. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 107: Record Your Name

    • Delete - Delete your current name. • Cancel - Cancel any new recording and return to the main visual voice menu. Related links Voicemail on page 103 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 108: Changing Your Voicemail Code

    3. Use the up and down cursor keys to highlight Voicemail. 4. Press the Change to switch between On or Off. 5. Press Save to save the change. Related links Voicemail on page 103 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 109: Transferring A Call To Voicemail

    These are useful as they can be dialed from any phone on the system. For example, this allows you to login at a basic analog extension and still control a number of features. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 110: Other Mailbox Guides

    Using IP Office Embedded Voicemail Intuity Mode • Using a Voicemail Pro Intuity Mode Mailbox • Using a Voicemail Pro IP Office Mode Mailbox Related links Voicemail on page 103 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 111: Part 6: Other Features

    Part 6: Other Features March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 112: Chapter 19: Account Codes

    3. Press the Done soft key. 4. If the account code was not a valid account code, the Reenter Account menu is displayed. Related links Account Codes on page 112 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 113: Manual Account Code Entry

    6. Press the Done soft key. 7. If the account code was not a valid account code, the Failed menu is displayed. Related links Account Codes on page 112 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 114: Chapter 20: Headset Operation

    • To mute the call while on the headset: Press the MUTE button. The button remains lit whilst the call is muted. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 115: Headset Caller Volume

    By default, when you make a call or answer a call without lifting the handset, the audio is played through the phone's speaker while you speak via the phone's microphone. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 116 4. Use the left and right cursor keys to switch between Headset or Speaker. 5. When completed, press Save or Done. 6. Press Back/Exit to exit the menus. Related links Headset Operation on page 114 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 117: Chapter 21: Handsfree Speaker Operation

    • To switch from handsfree to the handset: Simply lift the handset. • To switch to handsfree from the handset: Press the SPEAKER button. The button remains lit whilst you have a call connected handsfree. Replace the handset. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 118: Speaker Volume

    4. Use the left and right cursor keys to switch between Headset or Speaker. 5. When completed, press Save or Done. 6. Press Back/Exit to exit the menus. Related links Handsfree Speaker Operation on page 117 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 119: Automatic Gain Control

    5. To change the current setting, press Change. 6. When completed, press Save or Done. 7. Press Back/Exit to exit the menus. Related links Handsfree Speaker Operation on page 117 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 120: Chapter 22: Logging In/Out

    • You can set your phone to automatically lock itself after a period of inactivity. Related links Logging In on page 121 Logging Out on page 122 Changing Your Security PIN on page 123 Locking Your Phone on page 124 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 121: Logging In

    4. The login menu is displayed. a. Enter your extension number and press Next . b. Enter your security PIN (login code). c. Press Done. Related links Logging In on page 121 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 122: Logging In On A "Not Logged In" Phone

    • This menu is only available if you already have a security PIN/login code set. • Your system administrator can configure whether you can access this menu. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 123: Changing Your Security Pin

    (1234, 1111). You cannot save a new code until those requirements have been meet. Contact your system administrator for details of your system’s settings if necessary. 6. Press Save. Related links Logging In/Out on page 120 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 124: Locking Your Phone

    2. If you have a login code, enter that code to unlock the phone. If you do not know your login code, contact your system administrator. 3. Press the Done soft key. Related links Logging In/Out on page 120 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 125: Auto Lock

    These are useful as they can be dialed from any phone on the system. For example, this allows you to login at a basic analog extension and still control a number of features. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 126 Log in to a phone using your extension number (N) and login code (P). Log Out Log yourself out from the phone where you are currently logged in. Related links Logging In/Out on page 120 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 127: Chapter 23: Groups

    Related links Groups on page 127 Switching Your Group Membership On/Off (Status Menu) on page 128 Switching Your Group Membership On/Off (Features Menu) on page 128 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 128: Switching Your Group Membership On/Off (Status Menu)

    • To change your membership to the highlighted group, press Change. • To change your membership to all groups, press More and then press either All Ena or All Dis. Related links Group Membership on page 127 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 129: Group Service Status And Fallback

    • To do this during a call, press the PHONE key and then press Features. 2. Use the cursor keys to select Group. 3. Use the cursor keys to select State. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 130: Changing A Group's Service Status (Status Menu)

    A hunt group can also be put into and out of night service automatically by the telephone system using a time profile. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 131: Changing A Group's Fallback Destination

    However, your system administrator can remove and change the short codes available to you or all users. To use a short code, you may have to put your currently call on hold. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 132 Night Service Status Off *21*N# Take a hunt group out of night service status by entering its extension number (N). Related links Group Service Status and Fallback on page 129 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 133: Part 7: Phone Configuration

    Part 7: Phone Configuration March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 134: Chapter 24: Ringer Controls

    The phone's audible ringer can be switched off. Unlike disabling the ringer (see Disabling the Ringer on page 134), this only affects the ring and does not affect the visual alerting (see Switching Visual Alerting On/Off on page 135). March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 135: Switching Visual Alerting On/Off

    • This is a user setting which moves with you if you hot desk another phone. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 136: Ringer Volume

    1. Press the Features soft key if shown. • To do this during a call, press the PHONE key and then press Features. 2. Use cursor keys to select Call Settings. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 137 Internal Auto-Answer 3. Use the up/down cursor keys to selectt Internal Auto-Answer. 4. To change the setting, press the Change. Related links Ringer Controls on page 134 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 138: Chapter 25: Display Controls

    4. Use the left/right cursor keys to adjust the brightness. 5. When completed, press Save or Done. 6. Press Back/Exit to exit the menus. Related links Display Controls on page 138 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 139: Display Contrast

    When you have calls alerting on appearance buttons, the phone can include a timer in the appearance details shown on the display. • The timer shows how long the call has been alerting. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 140: Display Language

    You can opt to have the phone automatically show details of a waiting call when one alerts the phone and soft key actions that you can perform on the waiting call. If you use the scroll keys March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 141: Show Phone Screen

    Use Show Phone Screen on page 141. It also does not affect the Visual Voice menu. However, the phone automatically that menu after 10 minutes if idle. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 142 • Disabled - Do not use the inactivity timer. • 30/60 - Apply the inactivity timer after the selected number of seconds. 6. Press Save. Related links Display Controls on page 138 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 143: Chapter 26: Volume And Sound

    3. Use the cursor keys to select Button clicks. 4. When completed, press Save or Done. 5. Press Back/Exit to exit the menus. Related links Volume and Sound on page 143 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 144: Error Tones

    1. With the call connected, use the + plus and – minus keys to adjust the volume. 2. The display returns to normal after a few seconds. Related links Volume and Sound on page 143 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 145: Headset Volume

    5. To change the current setting, press Change. 6. When completed, press Save or Done. 7. Press Back/Exit to exit the menus. Related links Volume and Sound on page 143 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 146: Default Handsfree Audio Path

    4. Use the left and right cursor keys to switch between Headset or Speaker. 5. When completed, press Save or Done. 6. Press Back/Exit to exit the menus. Related links Volume and Sound on page 143 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 147: Chapter 27: Programmable Feature Buttons

    • To assign a function to the highlighted button press Replace. - Select the required function from the list and press Select. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 148: Programmable Button Features

    Ringer Off Button on page 152 Self-Administer Button on page 152 Send All Calls Button on page 152 Suppress Digits Button on page 152 Twinning Button on page 153 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 149: Abbreviated Dial Button

    • If set without a number, when the button is pressed you are asked to confirm your existing 'forward unconditional' destination number or to enter a new number. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 150: Call Park Button

    The target user or group number from which to pickup a call can be set when the button is configured. If no number is set, pressing the button displays a menu for number entry. Related links Programmable Button Features on page 148 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 151: Call Pickup Any Button

    The button can be configured with the target user or group for the page. If configured without a number, pressing the button displays a menu for number entry before making the page call. Related links Programmable Button Features on page 148 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 152: Park And

    • When the option to suppress digits is used, the call is not recorded in the call log. Related links Programmable Button Features on page 148 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 153: Twinning Button

    - Intrude – Join the user's current call, turning it into a conference call. - Listen – Start silent monitoring of the user's call. Related links Programmable Button Features on page 148 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 154: Part 8: Miscellaneous

    Part 8: Miscellaneous March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 155: Chapter 28: Short Codes

    Conference Held Calls Start a conference between yourself and any calls that you have on hold. Join a Conference *55*N# Join a conference where N is the conference ID. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 156 Switch on 'forward unconditional.' A destination must have Unconditional On been set. Switch Forward Unconditional Off Include Hunt Group Calls in Forward Unconditional Exclude Hunt Group Calls from Forward Unconditional Table continues… March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 157 Stop voicemail being used to answer calls. Voicemail Ringback On Have voicemail ring your phone when you have any new messages. It rings after you next use the phone. Voicemail Ringback Off March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 158: Chapter 29: System Administration

    4. Enter your security PIN (login code) and press Done. 5. Use the cursor keys to select System Information. 6. The system displays information about itself. Related links System Administration on page 158 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 159: Checking The Time Server Status

    4. Enter your security PIN (login code) and press Done. 5. Use the cursor keys to select Date. 6. The current date being used by the telephone system is displayed. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 160: Setting The Time

    8. When a valid time has been entered, the display confirms that by showing the Set soft key. 9. To set the time as the new time to be used by the telephone system, press Set. Related links System Administration on page 158 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 161: Setting The Time Offset

    Important: • A shutdown must always be used to switch off the system. Simply removing the power cord or switching off the power input may cause errors. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 162: Managing The Memory Cards

    The memory card menu allows you to check the status of the memory card or cards fitted to your telephone system and to perform a number of actions on the cards. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 163 System card in the system control unit. • Upgrade Binaries (IP500 V2) – Copy software files from an Option card to the System card in the system control unit. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 164: Reporting System Alarms

    2. Scroll to the alarm message text: • If displayed, press Admin to see additional information. • If displayed, press Clear to clear the alarm. Related links System Administration on page 158 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 165: Chapter 30: The Status Menu

    2. Use the cursor keys to select Do Not Disturb. 3. To clear the 'do not disturb' setting, press the Off soft key. Related links The Status Menu on page 165 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 166: Follow Me To

    If your phone is set to 'forward on busy' you can clear or change the forward settings through the Status menu. • Your system administrator can configure whether you can access this menu. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 167: Forward On No Answer

    • To select which calls are forwarded, highlight Call type. Press Change to change the option between All Calls or External Only. • To change the destination, highlight Destination and press Edit. Enter the number and press Select. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 168: Forward Unconditional

    PHONE key and then press the Status soft key. 2. Use the up and down cursor keys to highlight Fwd To Here. Related links The Status Menu on page 165 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 169: Group Membership

    A hunt group can also be put into and out of night service automatically by the telephone system using a time profile. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 170: Switch Mobile Twinning Off

    2. If you have any parked calls, the Parks... option is displayed. The option is not present if you do not have calls parked against your extension. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 171: System Alarms

    2. Scroll to the alarm message text: • If displayed, press Admin to see additional information. • If displayed, press Clear to clear the alarm. Related links The Status Menu on page 165 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 172: Chapter 31: Menus

    172 Menu Access Control Some menu options are dynamic and only appear when appropriate. For example, the Features menu cannot be accessed when the phone is locked. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 173 • System Administration Controls – The System Administration option is only shown if you have been configured as a 'System Phone' user. Related links Menus on page 172 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 174: Chapter 32: Entering Text Characters

    À, Á, Á, Ã, Ä, Å and Ç. The set of additional unmarked characters matched varies depending on the language settings of your system. March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 175: Entering Characters For Other Functions

    • Use the left and right cursor keys to move the cursor. • Press Bksp to delete the character before the cursor. Related links Entering Text Characters on page 174 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 176: Part 9: Further Help

    Part 9: Further Help March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

  • Page 177: Chapter 33: Additional Help And Documentation

    Some IP Office features require you to enter information such as your user name, password, login code (security PIN), voicemail code (mailbox password). Avaya cannot or reset the values for your passwords and codes. However, your system administrator can reset the values if necessary, either doing it theirself or through a request to your system's Avaya business partner.

  • Page 178: Additional Documentation

    Additional Help and Documentation on page 177 Additional Documentation Avaya Documentation Center website contains user guides and manuals for Avaya products. The links below cover user guides that you may find useful. Phone User Guides • IP Office J100 Series Phone User Guide IP Office J100 Series Quick Reference •...
  • Page 179 ..............134 Button Module ..............17 Auto Display Waiting Call ...........140 Buttons .................20, Auto Lock ................125 Feature Buttons ............Auto-Answer ..............Programmable Buttons ..........23 Button ................. Auto-Return Display ................141 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 180 Edit ................Feature Buttons ............Make a call ..............Programmable Buttons ..........147 Search ..............87, Code Display ................. 24, Login ................123 Auto-Return ..............Mailbox ............... Brightness ..............138 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 181 Idle Line Preference .............26 Features Menu ..............172 Ignore ...................42 Flash Hook Button ............. Internal Auto-Answer ............Follow Me ..............66, Internal Twinning ............66, Short Codes ..............79 forgotten password ............March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 182 Missed Calls ................ Language ..............140 Group calls ..............Lock ................Mobile Unlock .................124 Mobile Twin Button ............. Phone Book ................. Mobile Twinning ............66 Phone Stand ................ Number .................82 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 183 Button Clicks ...............143 Language ..............140 Double beeps ............... Search ................Error Tones ..............Directory ............... Transfer ................48 security PIN ............... Held Call ..............49, Security PIN ...............123 March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...
  • Page 184 Voicemail Email ............voicemail code ..............Voicemail guides ..............Volume ................143 Call ................Handset ..............Handsfree ..............Headset ...............115, Ringer ..............136, Speaker ...............118, Withhold Number ..............March 2023 Using 1608/1616 Phones on IP Office Comments on this document? infodev@avaya.com...

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