THORLABS DCU223x Operation Manual And Sdk page 93

# Possible cause
1 Not enough destination memory allocated or all
destination buffers locked by the application
2 Internal error during internal processing of the
image
3 All destination buffers locked by the application
4 The computer takes too long to process the
images in the uc480 API (e.g. color conversion)
5 The camera has been disconnected or closed
6 Not enough free bandwidth on the USB bus for
transferring the image
7 The selected timeout value is too low for image
capture
Camera image buffers, Resent packets
Not applicable to DCx Cameras.
See also:
Troubleshooting
499
Programming:
is_GetImageInfo()
© 2013 Thorlabs GmbH
Remedy
Reduce the frame rate so that there is more time to
process the filled destination memory
-
Reduce the frame rate so that there is more time to
process the filled destination memory
Reduce the frame rate so that there is more time to
process the filled image memory of the driver
Disable resource-intensive API image pre-processing
functions (e.g. edge enhancement, color correction,
choose smaller filter mask for software color
conversion)
-
Reduce the pixel clock frequency
Operate fewer cameras simultaneously on a USB bus
Check the quality of the USB cabling and components
Reduce the exposure time
Increase the timeout
244
3 Operation
91